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Malware Removal Instructions

FLV Player pop-ups

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FLV Player pop-ups

Unread postby Albertg » October 28th, 2013, 9:34 pm

I have been getting various pop-ups when I open e-mails. Mostly FLV Player pop-ups. Can someone help me remove these?

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/25/2010 8:21:55 PM
System Uptime: 10/28/2013 12:46:47 PM (9 hours ago)
.
Motherboard: Dell Inc. | | 0C2KJT
Processor: Intel(R) Pentium(R) CPU G6950 @ 2.80GHz | CPU 1 | 2800/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 224 GiB total, 124.022 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID:
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer:
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
==== System Restore Points ===================
.
RP286: 10/16/2013 8:32:48 PM - Scheduled Checkpoint
RP287: 10/20/2013 9:06:35 PM - Installed Java 7 Update 45
RP288: 10/27/2013 11:26:48 PM - Windows Update
RP289: 10/28/2013 7:49:25 PM - avast! antivirus system restore point
RP290: 10/28/2013 8:37:31 PM - avast! antivirus system restore point
.
==== Installed Programs ======================
.
.
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.8)
AIO_Scan
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Software Update
Ask Toolbar
AudioLabel
Best Buy Digital Music Store
Bing Bar
Bing Rewards Client Installer
BufferChm
C7200
C7200_Help
calibre
ClosetMaid v1.5.2
Compatibility Pack for the 2007 Office system
ContentSAFER for Wizmax
Copy
Coupon Printer for Windows
D110
D3DX10
DAK Wave MP3 Editor PRO v7.1b
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Dock
DesignPro 5
Destinations
DeviceDiscovery
DocProc
Elevated Installer
EmoDio
Fax
Garmin Express
Garmin Express Tray
Garmin Update Service
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Hewlett-Packard ACLM.NET v1.1.0.0
HP Photo Creations
HP Product Detection
HP Update
HPAppStudio
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Internet TV for Windows Media Center
Java 7 Update 45
Java Auto Updater
Junk Mail filter update
MarketResearch
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft UI Engine
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MP3 Rocket
MP3 Rocket Toolbar
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Norton Online Backup
PowerDVD DX
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PS_AIO_07_D110_SW_Min
QuickTime
QuickTransfer
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Rhapsody Player Engine
Roxio Burn
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
TWC Customer Controls
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
VoiceOver Kit
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
10/28/2013 8:52:33 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
10/28/2013 7:50:07 PM, Error: Service Control Manager [7030] - The avast! Antivirus service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
10/24/2013 9:09:27 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
10/24/2013 9:08:32 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
10/24/2013 9:08:32 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/24/2013 9:08:32 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/21/2013 8:17:02 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR6.
.
==== End Of File ===========================

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Al at 21:32:11.59 on Mon 10/28/2013
Internet Explorer: 9.10.9200.16721 BrowserJavaVersion: 10.45.2
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1186 [GMT -4:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Ares\Ares.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\program files (x86)\hosts\hosts-bg.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Al\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/?rlz=1W4CHBD_enUS553
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://start.facemoods.com/?a=make&s={searchTerms}&f=4
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: hosts: {11111111-1111-1111-1111-110311531182} - C:\Program Files (x86)\hosts\hosts-bho.dll
BHO: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: MP3 Rocket Toolbar: {4d503352-5636-006a-76a7-7a786e7484d7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\MP3RV6\Passport.dll"
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: MP3 Rocket Downloader: {c5e9c0b3-8b18-4b1b-ad67-c1a063ab2b34} - mscoree.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: MP3 Rocket Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: MP3 Rocket Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: MP3 Rocket Toolbar: {4d503352-5636-006a-76a7-7a786e7484d7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\MP3RV6\Passport.dll"
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [ares] "C:\Program Files (x86)\Ares\Ares.exe" -h
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SMSTray] C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Free YouTube to MP3 Converter - C:\Users\Al\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/ ... ontrol.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs:
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
mASetup: {2D46B6DC-2207-486B-B523-A557E6D54B47} - C:\Windows\system32\cmd.exe /D /C start C:\Windows\system32\ie4uinit.exe -ClearIconCache
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
BHO-X64: MP3 Rocket Toolbar: {4D503352-5636-006A-76A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\MP3RV6\Passport_x64.dll"
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: MP3 Rocket Toolbar: {4D503352-5636-006A-76A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\MP3RV6\Passport_x64.dll"
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
AppInit_DLLs-X64: C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-22 55280]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-8 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-8 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20131022.001\BHDrvx64.sys [2013-10-22 1524824]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-8 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20131025.002\IDSviA64.sys [2013-10-28 521816]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-8 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-8 433752]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2013-5-10 65640]
R2 APNMCP;Ask Update Service;C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [2013-10-16 166352]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-7-22 219480]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-8 144368]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2013-8-1 4278112]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-8-14 39056]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-26 140376]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-16 56344]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-16 271872]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-10-16 321064]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
RUnknown aswFsBlk;aswFsBlk; [x]
RUnknown aswMonFlt;aswMonFlt; [x]
RUnknown aswSnx;aswSnx; [x]
RUnknown aswVmm;aswVmm; [x]
RUnknown jonbwhns;jonbwhns; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-21 136176]
S2 QueryExplorer Service;QueryExplorer Service;"C:\ProgramData\QueryExplorer\queryexplorer116.exe" "C:\Program Files (x86)\QueryExplorer\queryexplorer.dll" jicotifoq --> C:\ProgramData\QueryExplorer\queryexplorer116.exe [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-28 257416]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-15 183560]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-21 136176]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-16 158976]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2012-9-20 30785672]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-1 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-27 1255736]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\System32\drivers\WSDPrint.sys [2009-7-13 23040]
.
=============== Created Last 30 ================
.
2013-10-28 23:51:54 -------- d-----w- C:\Users\Al\AppData\Roaming\AVAST Software
2013-10-28 23:49:56 43152 ----a-w- C:\Windows\avastSS.scr
2013-10-28 23:49:40 -------- d-----w- C:\Program Files\AVAST Software
2013-10-28 23:48:55 -------- d-----w- C:\PROGRA~3\AVAST Software
2013-10-28 21:43:13 -------- d-----w- C:\Users\Al\AppData\Roaming\Malwarebytes
2013-10-28 21:42:54 -------- d-----w- C:\PROGRA~3\Malwarebytes
2013-10-28 21:42:10 -------- d-----w- C:\Users\Al\AppData\Local\Programs
2013-10-28 15:58:35 75888 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{C8FF7F7D-AF2A-4ECA-8E52-A6CBC91FE168}\offreg.dll
2013-10-28 15:46:43 -------- d-----w- C:\Users\Al\AppData\Local\{58F4C541-A122-4E33-9F54-2001450FB9E9}
2013-10-28 03:38:41 712264 ----a-w- C:\Program Files (x86)\64Uninstall TelevisionFanatic.dll
2013-10-28 03:38:41 194960 ----a-w- C:\Program Files (x86)\64res.dll
2013-10-28 03:27:14 10280728 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{C8FF7F7D-AF2A-4ECA-8E52-A6CBC91FE168}\mpengine.dll
2013-10-28 02:08:56 -------- d-----w- C:\Users\Al\AppData\Local\{2715D82E-7E8C-455C-9190-C9D9E2DE8A8B}
2013-10-27 05:20:52 -------- d-----w- C:\Users\Al\AppData\Local\{F4C36810-91D9-4DC5-BFF6-C61F1E117A7B}
2013-10-25 20:54:08 -------- d-----w- C:\Users\Al\AppData\Local\{133A1043-B2E1-433A-AF27-11D477BBF518}
2013-10-24 13:08:48 -------- d-----w- C:\Users\Al\AppData\Local\{4074C311-6F3E-4066-99CB-9568143B0A6B}
2013-10-23 13:07:06 -------- d-----w- C:\Users\Al\AppData\Local\{FBDD3994-16A6-4529-A7D2-AAECE60724F5}
2013-10-22 20:58:12 -------- d-----w- C:\Users\Al\AppData\Local\{DC8FFB28-36C7-41CD-8C6A-CD975D086A00}
2013-10-21 20:37:05 -------- d-----w- C:\Users\Al\AppData\Local\{82F8176E-060A-4471-A27C-F4D2237B0C1E}
2013-10-21 01:08:00 -------- d-----w- C:\PROGRA~3\Oracle
2013-10-21 01:07:40 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-20 14:25:27 -------- d-----w- C:\Users\Al\AppData\Local\{96A446DB-5E23-463C-BFB0-A45BAB434DE3}
2013-10-19 12:09:30 -------- d-----w- C:\Users\Al\AppData\Local\{C0FEBCB2-4E28-448D-9C01-1FFA0B820FC4}
2013-10-18 20:54:01 -------- d-----w- C:\Users\Al\AppData\Local\{52D98EC3-831F-48D9-8F18-0DA3E0FBE471}
2013-10-17 10:54:02 -------- d-----w- C:\Users\Al\AppData\Local\{EB9FEA52-DE58-4298-B90B-8487ABB80632}
2013-10-16 22:22:19 -------- d-----w- C:\Users\Al\AppData\Local\{64157B18-0731-488E-85BF-C72531DCB900}
2013-10-16 00:54:04 -------- d-----w- C:\Users\Al\AppData\Local\{7A2FF896-D34F-4550-BFF0-3FCBAB5545F0}
2013-10-14 21:05:26 -------- d-----w- C:\Users\Al\AppData\Local\{B5A483FA-7B91-4F58-B3DC-E727DEA4582E}
2013-10-13 12:19:02 -------- d-----w- C:\Users\Al\AppData\Local\{11F7E1B0-9DB0-4604-BF9D-6D870277A5B1}
2013-10-12 22:43:40 -------- d-----w- C:\Users\Al\AppData\Local\{83005003-EEF7-41B8-B592-3EF319BD8A76}
2013-10-11 21:53:40 -------- d-----w- C:\Users\Al\AppData\Local\{78018864-3920-4D9C-BEDA-EE7D57FD341C}
2013-10-11 00:32:00 569397 ----a-w- C:\Program Files\Internet Explorer\Plugins\RichFX\Player\nprfxins.dll
2013-10-11 00:31:58 -------- d-----w- C:\Program Files (x86)\Best Buy Rhapsody
2013-10-10 13:03:57 -------- d-----w- C:\Users\Al\AppData\Local\{7F8E7F14-9BFC-4869-BA4A-0A7443AC07BD}
2013-10-10 01:03:31 -------- d-----w- C:\Users\Al\AppData\Local\{6895DE84-A6D4-43A2-9CB3-F30A8C8DC9AD}
2013-10-08 22:28:38 633856 ----a-w- C:\Windows\System32\comctl32.dll
2013-10-08 20:46:50 -------- d-----w- C:\Users\Al\AppData\Local\{0150C77E-4BD3-4BE7-8FEC-FBBEDB63C721}
2013-10-07 23:08:11 49152 ----a-r- C:\Windows\SysWow64\MaJGUILib.dll
2013-10-07 23:08:11 45056 ----a-w- C:\Windows\SysWow64\MaXMLProto.dll
2013-10-07 23:08:11 106609 ----a-w- C:\Windows\SysWow64\MaJUtilLib.dll
2013-10-07 22:58:30 -------- d-----w- C:\Program Files (x86)\MarkAny
2013-10-07 22:58:08 -------- d-----w- C:\Program Files (x86)\Samsung
2013-10-07 21:28:43 -------- d-----w- C:\Users\Al\AppData\Local\{FC4F70F7-16B0-454F-96C8-C9870FB1414D}
2013-10-05 12:56:03 -------- d-----w- C:\Users\Al\AppData\Local\{D3A7C240-260D-4DCE-A118-29873747439D}
2013-10-05 00:09:49 -------- d-----w- C:\Program Files\iTunes
2013-10-05 00:09:49 -------- d-----w- C:\Program Files\iPod
2013-10-05 00:09:49 -------- d-----w- C:\PROGRA~3\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-04 12:04:07 -------- d-----w- C:\Users\Al\AppData\Local\{E46B4421-C29F-4B69-88C7-9F44FFD5D06E}
2013-10-03 10:58:22 -------- d-----w- C:\Users\Al\AppData\Local\{4442A233-7328-432B-9527-FA568C9EAECB}
2013-10-02 21:32:51 -------- d-----w- C:\Users\Al\AppData\Local\{B9B3FF5F-6D40-4659-B12A-A8242A683E92}
2013-10-01 12:41:16 -------- d-----w- C:\Users\Al\AppData\Local\{12CBA29F-D7F5-48FA-9A1D-68BF1E1635DA}
2013-09-30 22:49:53 -------- d-----w- C:\Users\Al\AppData\Local\{FF5890D3-8A0F-4FAE-B39C-B12FC5B88EF0}
2013-09-29 13:03:27 -------- d-----w- C:\Users\Al\AppData\Local\{D4915CA7-D021-4FF5-9DAE-0538E2224F11}
.
==================== Find3M ====================
.
2013-10-09 01:26:57 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 01:26:57 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-07 22:57:30 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-12 01:25:39 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-09-03 18:35:10 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
.
============= FINISH: 21:32:51.47 ===============
Albertg
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Re: FLV Player pop-ups

Unread postby pgmigg » October 30th, 2013, 9:46 am

Hello Albertg,

Welcome to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start


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Re: FLV Player pop-ups

Unread postby pgmigg » October 30th, 2013, 6:12 pm

Hello Albertg,

Step 1.
Multiple Anti Virus programs detected
  1. It looks like you are operating your computer with multiple Anti Virus programs installed at once:
    Norton Internet Security
    avast! Antivirus
  2. Running - more than one - antivirus program is not recommended because:
    1. They can conflict with each other.
    2. Report the other antivirus software as malicious.
    3. Antivirus programs use an enormous amount of computer's resources... actively scanning your computer.
    4. Can cause your computer to run slowly, become unstable and crash.
  3. I strongly suggest you uninstall one of them. Which one, is your decision, but if you asked me, I would recommend you to uninstall Norton Internet Security

Step 2.
For safety reason (to have a good registry to restore if needed), I will ask you to create a System Restore Point (SRP) before most of my instructions sets...
Create a System Restore Point
  1. Right-click on Computer and select Properties.
  2. In the left pane under Tasks please click System protection.
    If UAC prompts for an administrator password or approval, type the password or give your "permission to continue".
  3. Select System Protection, then choose Create.
  4. In the System Restore dialog box, type a description for the restore point and then click Create again.
    A window will pop up with "The Restore Point was created successfully" confirmation message.
  5. Click OK, then close the System Restore dialog.

If you have successfully created a System Restore Point... we can proceed.
If you have NOT successfully created a System Restore Point... do not go any further!
Please post back so we can determine why it was unsuccessful.


Step 3.
Remove Program(s)
  1. Click on Start, then click the Start Search box on the Start Menu.
  2. Copy and paste the value below without into the open text entry box:
    (Do not include the words Code: Select all - instead of it please click the Select all button next to Code: to select the entire script.)
    Code: Select all
     appwiz.cpl 
    and press Enter - the Unistall or change a program list will be opened.
  3. Click each Entry, as follows, one by one, if it exists, choose Uninstall, and give permission to Continue:
    Ask Toolbar
    Bing Bar
    Bing Rewards Client Installer
    Coupon Printer for Windows
    MP3 Rocket Toolbar
    SmartWebPrinting
    Yahoo! Toolbar
  4. Take extra care in answering questions posed by any Uninstaller.
  5. When the program(s) have been uninstalled, please close Control Panel.

Step 4.
OTL - Download
Please download OTL.exe by Old Timer and save it to your Desktop.

OTL - Scan
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Under Output, ensure that Standard Output is selected.
  3. Check the boxes labeled:
    • Include 64 bit scans
    • Scan All Users
    • LOP check
    • Purity check
    • Extra Registry > Use SafeList
  4. Click on Run Scan at the top left hand corner.
  5. When done, two Notepad files will open.
    • OTL.txt <-- Will be opened, maximized
    • Extras.txt <-- Will be minimized on task bar.
  6. Please post the contents of both OTL.txt and Extras.txt files in your next reply.

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of a OTL.txt log file
  3. Contents of a Extras.txt log file
  4. Do you see any changes in computer behavior?

Please do not hesitate to divide the post into multiple if it is too long...

Thanks,
pgmigg

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Re: FLV Player pop-ups

Unread postby Cypher » November 3rd, 2013, 6:24 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Cypher
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