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my computer will restart at random

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Re: my computer will restart at random

Unread postby nunped » October 9th, 2013, 7:21 am

Hi thom15,

Sorry for the delay...

How is your computer behaving?
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Re: my computer will restart at random

Unread postby thom15 » October 9th, 2013, 10:27 am

i have not had a restart for three days. it might be fixed
thanks for your help.
thom
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Re: my computer will restart at random

Unread postby nunped » October 9th, 2013, 11:08 am

Good job! Your computer appears to be free from malware. :)

Now, some clean-up steps:

OTL-Cleanup
You should still have this on your desktop, if so, please ignore the download instructions.
Please download OTL Save it to your Desktop.
  1. Double click on OTL.exe to run it.
    Vista-W7 users: Right click on OTL.exe select "Run As Administrator" to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal... please select OK to reboot your computer.
If you did not reboot your computer normally, please do so now, before continuing.

Create a new System Restore Point (SRP)
Now that you're clean, it's the best time to create a clean System Restore Point, and delete the previous, infected ones.
  1. Go to Start > All Programs > Accessories > System Tools > System Restore
  2. Select Create a restore point and press Next.
  3. Type a name for the new SRP like All Clean then press Create.
  4. When finished press Close.
Remove old SRP entries
  1. Go to Start > Run type in: cleanmgr and press OK.
    Wait until Disk Cleanup finish calculating.
  2. Then select the More Options tab.
  3. In the System Restore section, press Clean up.
  4. Reply Yes to the prompt.
    All existing restore points will be deleted, except the new one you just created.

Don't forget to re-enable your security programs!

Stay informed.
To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer online

If your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly

Please reply to this post so I know you have read it. If you don't have any further questions this thread will be closed.

Safe surfing! ;)
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Re: my computer will restart at random

Unread postby thom15 » October 9th, 2013, 4:55 pm

all is good
thanks
thom
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Posts: 42
Joined: July 11th, 2008, 11:49 pm

Re: my computer will restart at random

Unread postby Cypher » October 10th, 2013, 5:39 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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