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Trojan.Agent/Gen-Multi plus my own bad moves

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Re: Trojan.Agent/Gen-Multi plus my own bad moves

Unread postby pMn+11147 » September 16th, 2013, 4:03 pm

nunped, Here are the results of the two scans.


========== FILES ==========
E:\Shared Documents Storage\Downloads\Megaplayer\xvid-setup-dm-9.exe moved successfully.

OTL by OldTimer - Version log created on 09162013

Security Check

Results of screen317's Security Check version 0.99.73
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
Norton Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SpywareBlaster 5.0
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Java 7 Update 25
Adobe Flash Player 11.8.800.168
Adobe Reader 10.1.8 Adobe Reader out of Date!
Mozilla Firefox (23.0.1)
Mozilla Thunderbird (17.0.8)
Google Chrome 29.0.1547.62
Google Chrome 29.0.1547.66
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Pat Desktop Malware Removal SecurityCheck.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 10%
````````````````````End of Log``````````````````````

Thanks again for all your work, pMn
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Re: Trojan.Agent/Gen-Multi plus my own bad moves

Unread postby nunped » September 17th, 2013, 8:14 am

Hi pMn,

Good job! Your computer appears to be free from malware.

Now, some clean-up steps:
Update Adobe Reader
Your version of Adobe Reader is out-of-date.

Please download the current version of Adobe Reader...Copyright © Adobe Systems Inc.
Please UNCHECK the box for the: Free McAfee® Security Scan Plus.
  1. Click the yellow "Download now"... button. If you don't already have Adobe DLM... you may receive a prompt.
    Adobe DLM software removal instructions available here...if wanted.
  2. The Adobe installer will check your system and begin the installation process. Use the default installation parameters.
  3. When the installation is complete... Close and re-open your Internet browser.

Enable Windows Security Center
Check if Windows Security Center is disabled.

If it is, please:
  • Click on Start button, and in the search box type "services.msc".
  • Find and double click on the service named “Security Center”. Alternatively right click on “Security Center”, and select “Properties” on right click menu.
  • In the “General” tab, beside the “Startup type:”, change the setting to Automatic.
  • Restart your computer.

You should still have this on your desktop, if so, please ignore the download instructions.
Please download OTL Save it to your Desktop.
  1. Double click on OTL.exe to run it.
    Vista-W7 users: Right click on OTL.exe select "Run As Administrator" to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal... please select OK to reboot your computer.
If you did not reboot your computer normally, please do so now, before continuing.

Create a new System Restore Point (SRP)
Now that you're clean, it's the best time to create a clean System Restore Point, and delete the previous, infected ones.
  1. Go to Start > All Programs > Accessories > System Tools > System Restore
  2. Select Create a restore point and press Next.
  3. Type a name for the new SRP like All Clean then press Create.
  4. When finished press Close.
Remove old SRP entries
  1. Go to Start > Run type in: cleanmgr and press OK.
    Wait until Disk Cleanup finish calculating.
  2. Then select the More Options tab.
  3. In the System Restore section, press Clean up.
  4. Reply Yes to the prompt.
    All existing restore points will be deleted, except the new one you just created.

Don't forget to re-enable your security programs!

Stay informed.
To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer online

If your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly

Please reply to this post so I know you have read it. If you don't have any further questions this thread will be closed.

Safe surfing! ;)
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Re: Trojan.Agent/Gen-Multi plus my own bad moves

Unread postby pMn+11147 » September 17th, 2013, 6:45 pm

nunped, As is said in Hawaii Mahlo Plenty for all your help in cleaning my machine with no side effects.

Thanks again, pMn
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Posts: 9
Joined: September 7th, 2013, 5:28 pm

Re: Trojan.Agent/Gen-Multi plus my own bad moves

Unread postby Cypher » September 18th, 2013, 5:31 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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