Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Hope this is simple!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Hope this is simple!

Unread postby ProblemBoy » August 12th, 2013, 12:23 pm

Hi nunped,
When AVG ran this morning it showed no infections.

https://www.virustotal.com/en/file/f499 ... 376323677/

RK did not ask me to close any programs.

RogueKiller V8.6.5 [Aug 5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Anthony [Admin rights]
Mode : Scan -- Date : 08/12/2013 12:17:58
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[DNS] HKLM\[...]\CS001\[...]\{41723E52-D71A-449A-BBC4-9CFD4F32058C} : NameServer (93.188.163.70,93.188.166.9) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ] HKCU\[...]\Internet Settings : WarnOnHTTPSToHTTPRedirect (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK1032GSX +++++
--- User ---
[MBR] 15cabf2545f3d1854e61d255acc08471
[BSP] ee185c43079e04784493ce565938567a : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 95142 Mo
1 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 194852385 | Size: 251 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08122013_121758.txt >>
ProblemBoy
Regular Member
 
Posts: 76
Joined: October 1st, 2010, 11:22 am
Advertisement
Register to Remove

Re: Hope this is simple!

Unread postby nunped » August 12th, 2013, 6:03 pm

Hi ProblemBoy,

When AVG ran this morning it showed no infections.

Good to know :)

RogueKiller scan was clean.

It came to my attention that my link for TDSSKiller was outdated.
So, I'll ask you to:
  • Delete your copy of tdsskiller.exe
  • Delete the log files at C:\
  • Download a new version from here.
  • Double click TDSSKiller.exe to run it.
  • Click the Start Scan button. Do not use the computer during the scan!
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the "Scan results - Select action for found objects" and offer 3 options.
    • Ensure SKIP is selected... DO NOT attempt to FIX anything yet!
    • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • A log file named TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt will be created and saved to the root directory. (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
User avatar
nunped
MRU Honors Grad Emeritus
 
Posts: 1210
Joined: August 17th, 2011, 5:03 pm
Location: Portugal

Re: Hope this is simple!

Unread postby ProblemBoy » August 12th, 2013, 11:44 pm

Hi nunped,
Are we there yet? TDSSKiller nothing to be killed! Thank you very much. :)
ProblemBoy
Regular Member
 
Posts: 76
Joined: October 1st, 2010, 11:22 am

Re: Hope this is simple!

Unread postby nunped » August 13th, 2013, 5:24 am

Hi ProblemBoy,

Yes, I think you are good to go :) Your computer appears clean from malware.
Some clean-up steps:

Clean up with OTL
  • Double-click OTL.exe to run it.
  • This will remove all the tools we used to clean your pc.
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Create a new, clean System Restore point
  • Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

If your computer is running slowly after your clean up, please read.

Please reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing! ;)
User avatar
nunped
MRU Honors Grad Emeritus
 
Posts: 1210
Joined: August 17th, 2011, 5:03 pm
Location: Portugal

Re: Hope this is simple!

Unread postby ProblemBoy » August 13th, 2013, 3:17 pm

Hi nunped,
Completed the cleanup. Guess we're good to go. Thanks again, you did a great job.
ProblemBoy
Regular Member
 
Posts: 76
Joined: October 1st, 2010, 11:22 am

Re: Hope this is simple!

Unread postby Cypher » August 14th, 2013, 5:28 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 91 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware