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Questscan issue

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Questscan issue

Unread postby Cornell924 » June 18th, 2013, 11:55 am

I am having an issue with my older laptop. It will not allow me to run some things because of something called questscan.com poping up. Here are my DDS logs

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/31/2007 8:45:36 PM
System Uptime: 6/18/2013 10:21:43 AM (0 hours ago)
.
Motherboard: Quanta | | 30D1
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58 | Socket S1 | 1900/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 103 GiB total, 16.487 GiB free.
D: is FIXED (NTFS) - 112 GiB total, 111.623 GiB free.
E: is FIXED (NTFS) - 8 GiB total, 1.803 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0017
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #9
PNP Device ID: ROOT\*ISATAP\0017
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
Adobe Shockwave Player 11
AGEIA PhysX v7.11.13
Akamai NetSession Interface
Akamai NetSession Interface Service
Alohabob PC Relocator Ultra Control
Amazon MP3 Downloader 1.0.12
AOL Uninstaller (Choose which Products to Remove)
Canon iP2600 series
Canon iP2600 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner
Conexant HD Audio
Corel Paint Shop Pro Photo XI
Corel Snapfire
Coupon Printer for Windows
D3DX10
ESU for Microsoft Vista
Eusing Free Registry Cleaner
Firebird SQL Server - MAGIX Edition (US)
Google Update Helper
Google Updater
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Active Support Library 32 bit components
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Games
HP Help and Support
HP Photosmart Essential 2.0
HP Photosmart Essential2.5
HP Quick Launch Buttons 6.20 B1
HP QuickPlay 3.2
HP Total Care Advisor
HP Update
HP User Guides 0056
HP Wireless Assistant
HPNetworkAssistant
Java Auto Updater
Java(TM) 6 Update 26
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6
Junk Mail filter update
LG Android Driver
LG USB Modem Driver
LG USB WML Modem Driver
LightScribe System Software
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Mobile Broadband Drivers
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
MSCU for Microsoft Vista
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.0
My HP Games
Mystery Case Files - Huntsville (remove only)
NBC Direct Beta
Netflix Movie Viewer
NVIDIA Drivers
OpenCASE Media Agent
PC Backup Lite
PdaNet for Android 3.00
Photo Story 3 for Windows
PSSWCORE
QuestScan 1.0 build 193
QuickTime
Rhapsody
Rhapsody Player Engine
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Segoe UI
ShopAtHome.com Toolbar
SmartAudio
Spelling Dictionaries Support For Adobe Reader 8
Symantec Technical Support Web Controls
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
VZAccess Manager
Webroot SecureAnywhere
Windows Installer Clean Up
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_26
Run by The Roberts' at 10:51:10 on 2013-06-18
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.780 [GMT -5:00]
.
AV: Webroot SecureAnywhere *Enabled/Updated* {9C0666FC-6C7D-3E97-3C40-0C6B33FC7401}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Webroot SecureAnywhere *Enabled/Updated* {27678718-4A47-3119-06F0-3719487B3EBC}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Webroot\WRSA.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\AOL\1196209457\ee\aolsoftware.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\SelectRebates\SelectRebates.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\The Roberts'\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\The Roberts'\AppData\Local\Akamai\netsession_win.exe
C:\Windows\system32\locator.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\System32\msdtc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\SoftwareDistribution\Download\Install\Windows-KB890830-V4.21.exe
d:\39c2db7a6d0f4771558a\mrtstub.exe
C:\Windows\system32\MRT.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
uProxyOverride = <local>
uURLSearchHooks: {37153479-1976-43c3-a1ee-557513977b64} - <orphaned>
BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [LightScribe Control Panel] "c:\program files\common files\lightscribe\LightScribeControlPanel.exe" -hidden
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [HPAdvisor] "c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe" autoRun
uRun: [WMPNSCFG] "c:\program files\windows media player\WMPNSCFG.exe"
uRun: [Akamai NetSession Interface] "c:\users\the roberts'\appdata\local\akamai\netsession_win.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HP-Diags] "c:\program files\hewlett-packard\hp battery check\hpdom\HPDiags.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HostManager] "c:\program files\common files\aol\1196209457\ee\AOLSoftware.exe"
mRun: [Corel Photo Downloader] "c:\program files\corel\corel snapfire\Corel Photo Downloader.exe"
mRun: [CanonSolutionMenu] "c:\program files\canon\solutionmenu\CNSLMAIN.exe" /logon
mRun: [CanonMyPrinter] "c:\program files\canon\myprinter\BJMyPrt.exe" /logon
mRun: [B2C_AGENT] "c:\programdata\lgmobileax\b2c_client\B2CNotiAgent.exe"
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SelectRebates] "c:\program files\selectrebates\SelectRebates.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [WRSVC] "c:\program files\webroot\WRSA.exe" -ul
StartupFolder: c:\users\therob~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
uPolicies-Explorer: NoViewOnDrive = dword:0
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: DisableLocalMachineRun = dword:0
uPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
uPolicies-Explorer: DisableCurrentUserRun = dword:0
uPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
uPolicies-Explorer: NoFile = dword:0
uPolicies-Explorer: HideClock = dword:0
uPolicies-Explorer: NoDevMgrUpdate = dword:0
uPolicies-Explorer: NoDFSTab = dword:0
uPolicies-Explorer: NoWindowsUpdate = dword:0
uPolicies-Explorer: NoEncryptOnMove = dword:0
uPolicies-Explorer: NoRunasInstallPrompt = dword:0
uPolicies-Explorer: NoResolveTrack = dword:0
uPolicies-Explorer: NoStartMenuSubFolders = dword:0
uPolicies-System: NoDispAppearancePage = dword:0
uPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net ... plugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {34DC6011-88B5-4EA9-BA7A-DC7B4F4437FE} - hxxp://www.seehere.com/ips-opdata/layou ... anvasx.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos1.walmart.com/WalmartActivia.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsup ... gctlsr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex ... 0-27-0.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
TCP: NameServer = 192.168.43.1
TCP: Interfaces\{AA65BA01-6B0E-4023-AC60-9E29D02C2C98} : DHCPNameServer = 192.168.43.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\the roberts'\appdata\roaming\mozilla\firefox\profiles\37gqx296.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.as ... ource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: browser.startup.homepage - hxxp://www.drudgereport.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&q=
FF - component: c:\users\the roberts'\appdata\roaming\mozilla\firefox\profiles\37gqx296.default\extensions\{37153479-1976-43c3-a1ee-557513977b64}\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
FF - ExtSQL: !HIDDEN! 2010-10-31 03:37; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 WRkrn;WRkrn;c:\windows\system32\drivers\WRkrn.sys [2013-6-17 116224]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2010-12-28 21504]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2010-12-28 21504]
R2 WRSVC;WRSVC;c:\program files\webroot\WRSA.exe [2013-6-17 733648]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2010-10-9 13312]
S2 gupdate1ca08dcc84c2060;Google Update Service (gupdate1ca08dcc84c2060);c:\program files\google\update\GoogleUpdate.exe [2009-7-19 133104]
S2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\opencase\opencase media agent\MediaAgent.exe [2008-8-29 835208]
S2 UPnPService;UPnPService;c:\program files\common files\magix shared\upnpservice\UPnPService.exe [2008-3-24 647242]
S3 Andbus;LGE Android Composite USB Device;c:\windows\system32\drivers\lgandbus.sys [2010-6-18 14336]
S3 AndDiag;LGE Android USB Serial Port;c:\windows\system32\drivers\lganddiag.sys [2010-6-18 20864]
S3 AndGps;LGE Android USB GPS NMEA Port;c:\windows\system32\drivers\lgandgps.sys [2010-6-18 19968]
S3 ANDModem;LGE Android USB Modem;c:\windows\system32\drivers\lgandmodem.sys [2010-6-18 24960]
S3 androidusb;ADB Interface Driver;c:\windows\system32\drivers\lgandadb.sys [2010-6-18 25728]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\magix\common\database\bin\fbserver.exe [2008-3-24 1527900]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-7-21 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2010-6-18 9472]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2013-06-18 15:33:48 -------- dc----w- c:\users\the roberts'\appdata\local\Macromedia
2013-06-18 00:20:26 7016152 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{56a8119e-e29c-464d-aa79-7e1262f2689c}\mpengine.dll
2013-06-18 00:05:20 150160 -c--a-w- c:\windows\system32\WRusr.dll
2013-06-18 00:05:20 116224 -c--a-w- c:\windows\system32\drivers\WRkrn.sys
2013-06-18 00:05:08 -------- dc----w- c:\programdata\WRData
.
==================== Find3M ====================
.
2013-06-18 00:23:29 71048 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-18 00:23:29 692104 -c--a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-02 07:06:08 238872 -c----w- c:\windows\system32\MpSigStub.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: TOSHIBA_MK1237GSX rev.DL132C -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-2
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS pciide.sys PCIIDEX.SYS atapi.sys
1 ntkrnlpa!IofCallDriver[0x82677936] -> \Device\Harddisk0\DR0[0x85AA6AC8]
3 CLASSPNP[0x881AC8B3] -> ntkrnlpa!IofCallDriver[0x82677936] -> [0x84A13918]
5 acpi[0x80A136BC] -> ntkrnlpa!IofCallDriver[0x82677936] -> \Device\Ide\IdeDeviceP0T0L0-0[0x85447528]
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
user != kernel MBR !!!
.
============= FINISH: 10:53:00.19 ===============
Cornell924
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Posts: 20
Joined: June 9th, 2013, 10:02 pm
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Re: Questscan issue

Unread postby Gary R » June 22nd, 2013, 10:27 am

Sorry you've been kept waiting so long, sometimes when we're busy logs topics get overlooked.

I'm looking over your logs now, back soon.
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Gary R
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Posts: 21868
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: Questscan issue

Unread postby Gary R » June 22nd, 2013, 10:33 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the "Infected? Virus, malware, adware, ransomware, oh my!" forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi Cornell924

I'm Gary R,

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

As an added safety precaution, before we start removing anything, I'd like you to make a backup of your Registry, which we can restore to if necessary.

Please click on THIS link, and follow the instructions for installing TCRB and creating a backup of your Registry.

Please observe these rules while we work:
  • Do not edit your logs in any way whatsoever.
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Vista, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


There's a few things showing in your DDS logs that need attention, but before we start to remove them, I'd like you to run a few additional scans, to make sure we can see everything that needs to be removed.

First

Please download AdwCleaner and save it to your desktop.

  • Double click AdwCleaner.exe to run it.
  • Click Search.
  • A logfile will automatically open after the scan has finished.
  • Close the adwCleaner window, click ok to the prompt.
  • Please post the contents of that logfile with your next reply.
  • You can also find the logfile at C:\AdwCleaner[R1].txt.

Next

Download OTL by OldTimer to your Desktop.

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Standard Output.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.

Finally

Please download SystemLook from one of the links below and save it to your Desktop.

For 32 bit Systems

For 64 bit Systems

  • Double-click SystemLook.exe to run it.
  • Copy and paste the contents of the following codebox into the main textfield:
    Code: Select all
    :filefind
    *Fun4IM*
    *Bandoo*
    *Searchnu*
    *Searchqu*
    *iLivid*
    *whitesmoke*
    *datamngr*
    *trolltech*
    *babylon*
    *conduit*
    
    :folderfind
    *Fun4IM*
    *Bandoo*
    *Searchnu*
    *Searchqu*
    *iLivid*
    *whitesmoke*
    *datamngr*
    *trolltech*
    *babylon*
    *conduit*
    
    :Regfind
    Fun4IM
    Bandoo
    Searchnu
    Searchqu
    iLivid
    whitesmoke
    datamngr
    kelkoopartners
    trolltech
    babylon
    conduit
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan.
  • Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Summary of the logs I need from you in your next post:
  • AdwCleaner[R1].txt
  • OTL.txt
  • Extras.txt
  • SystemLook.txt


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Gary R
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Re: Questscan issue

Unread postby Gary R » June 25th, 2013, 1:30 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Gary R
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Posts: 21868
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
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