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Programs fail to launch outside of Safe Mode

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Programs fail to launch outside of Safe Mode

Unread postby spinach » March 29th, 2013, 3:26 pm

[previous, closed thread]

A few minutes after I log in, my computer becomes dramatically slower and programs no longer launch. I have avoided this problem for the past few months by dual booting into Linux or using Safe Mode with Networking.

Norton Internet Security used to be acting suspiciously (it was irreversibly disabled), but now, after I used an online scanner while in Safe Mode, it appears to be fine.

It appears that the malware may be connected to some Service, because my computer is fine, even when not in Safe Mode if I disable most services using msconfig. Once I try logging in with all services enabled, the familiar symptoms recur.


I am posting this topic and had generated these log files while in Safe Mode.

DDS.txt:
--------------------------------------------------
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.5.1
Run by Steven at 11:53:15 on 2013-03-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3919.3273 [GMT -7:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
mStart Page = hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: FDMIECookiesBHO Class: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
uRun: [Google Update] "C:\Users\Steven\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [D-Link D-Link DWA-125] C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
mRun: [WZCSLDR2] C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Steven\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Steven\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Steven\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\VIRTUA~1.LNK - C:\Program Files (x86)\VirtuaWin\VirtuaWin.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: Download all with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlall.htm
IE: Download selected with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlselected.htm
IE: Download video with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlfvideo.htm
IE: Download with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dllink.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
TCP: NameServer = 192.168.88.1
TCP: Interfaces\{F3EC2692-2F61-4DE2-838D-5450E37E7353} : DHCPNameServer = 192.168.88.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~2\zoomex\sprote~1.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 0.0.0.0 localhost
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Steven\AppData\Roaming\Mozilla\Firefox\Profiles\sa4dk93k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
FF - prefs.js: keyword.URL - hxxp://searchab.com/?aff=7&uid=c76bb2df ... 0bbb038&q=
FF - prefs.js: browser.search.defaulturl -
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Wolfram Research\Browser\8.0.4.2609412\npmathplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Users\Steven\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Users\Steven\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys [2013-3-28 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys [2013-3-28 1139800]
R1 anodlwf;ANOD Network Security Filter driver;C:\Windows\System32\drivers\anodlwfx.sys [2010-12-5 15872]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-21 452200]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\BASHDefs\20130322.001\BHDrvx64.sys [2013-3-21 1387608]
S1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys [2013-3-28 168096]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\IPSDefs\20130328.001\IDSviA64.sys [2013-3-28 513184]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys [2013-3-28 224416]
S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys [2013-3-28 432800]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-9 123856]
S2 D_Link_DWA-125;D_Link_DWA-125 Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWZCSdS.exe [2010-12-5 126976]
S2 D_Link_DWA-125_WPS;D_Link_DWA-125_WPS Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe [2010-12-5 40960]
S2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ccsvchst.exe [2013-3-28 144520]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-8 138912]
S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]
S3 Te.Service;Te.Service;C:\Program Files (x86)\Windows Kits\8.0\Testing\Runtimes\TAEF\Wex.Services.exe [2012-7-25 126976]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-19 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-4 1255736]
.
=============== File Associations ===============
.
FileExt: .js: JSFile="C:\Users\Steven\AppData\Local\Aptana Studio 3\AptanaStudio3.exe" "%1"
.
=============== Created Last 30 ================
.
2013-03-29 04:29:08 -------- d-----w- C:\Users\Steven\AppData\Local\NPE
2013-03-29 04:25:31 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys
2013-03-29 04:25:31 432800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys
2013-03-29 04:25:31 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1403000.024\symelam.sys
2013-03-29 04:25:31 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys
2013-03-29 04:25:30 796248 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtsp64.sys
2013-03-29 04:25:30 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtspx64.sys
2013-03-29 04:25:30 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys
2013-03-29 04:25:30 168096 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys
2013-03-29 04:25:24 -------- d-----w- C:\Windows\System32\drivers\NISx64\1403000.024
2013-03-29 04:13:18 -------- d-----w- C:\Program Files (x86)\GUM6076.tmp
.
==================== Find3M ====================
.
2013-03-29 05:02:49 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-29 05:02:49 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-03-29 05:02:32 15859416 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-01-12 11:30:18 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
============= FINISH: 11:54:29.70 ===============



Attach.txt:
-----------------------------------------------------------------
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/4/2010 7:00:33 PM
System Uptime: 3/29/2013 11:34:17 AM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P7H55-M LX
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz | LGA1156 | 2933/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 682.546 GiB free.
D: is FIXED (NTFS) - 93 GiB total, 44.107 GiB free.
E: is FIXED (NTFS) - 140 GiB total, 40.807 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: VirtualBox Host-Only Ethernet Adapter
Device ID: ROOT\NET\0000
Manufacturer: Oracle Corporation
Name: VirtualBox Host-Only Ethernet Adapter
PNP Device ID: ROOT\NET\0000
Service: VBoxNetAdp
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: sptd
Device ID: ROOT\LEGACY_SPTD\0000
Manufacturer:
Name: sptd
PNP Device ID: ROOT\LEGACY_SPTD\0000
Service: sptd
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0000
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter
PNP Device ID: ROOT\*ISATAP\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP200: 1/16/2013 9:12:02 PM - Installed Java 7 Update 11
RP201: 1/26/2013 4:49:22 PM - Scheduled Checkpoint
RP202: 2/1/2013 8:47:40 PM - Installed TI Connect 1.6
.
==== Installed Programs ======================
.
Tools for .Net 3.5
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps CS4
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Community Help
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash CS3
Adobe Flash CS3 Professional [this is a really old internet trial version whose license has expired; not pirated software]
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Flash Video Encoder
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe Media Player
Adobe PDF Library Files CS4
Adobe Reader X (10.1.5)
Adobe Setup
Adobe Shockwave Player 11.6
Adobe Type Support CS4
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Age of Empires III
Age of Mythology Gold
Akamai NetSession Interface
Akamai NetSession Interface Service
And Yet It Moves
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Aptana Studio 3
Armagetron Advanced 0.2.8.3.2
AsfTools 3.1 (remove only)
Audacity 1.2.6
Audacity 1.3.13 (Unicode)
Audition
Bastion
Blend for Visual Studio 2012
Blend for Visual Studio 2012 ENU resources
BlueJ
Bonjour
Cave Story Deluxe
Children of the Nile: Enhanced Edition + Alexandria Exp.
Cogs
Crayon Physics Deluxe
D-Fend Reloaded 1.2.1 (deinstall)
D-Link DWA-125
D3DX10
DAME
Darwinia
DEFCON
Dev-C++ 5 beta 9 release (4.9.9.2)
Diablo II
DiskAid 4.11
Dotfuscator and Analytics Community Edition
DriverMax 5
Dropbox
Entity Framework Designer for Visual Studio 2012 - enu
ESET Online Scanner v3
eSupport UndeletePlus 3.0.2.406
Evernote v. 4.4.1
F.lux
Fable - The Lost Chapters
Finale Reader 2011
FlashDevelop 4.0.0
Free Download Manager 3.0
Frozen Synapse
GameMaker 8.1
GIMP 2.6.11
GitHub
Google Chrome
Google Drive
Google Earth Plug-in
Google Update Helper
GraphicsGale FreeEdition version 1.93.17
Hammerfight
HandBrake 0.9.8
IIS 8.0 Express
IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
iPhone Explorer 2.100
iTunes
Java 7 Update 11
Java Auto Updater
Java(TM) 6 Update 26
Java(TM) 7 Update 1 (64-bit)
Java(TM) SE Development Kit 7 Update 1
Java(TM) SE Development Kit 7 Update 1 (64-bit)
JavaFX 2.1.1
join.me
Juice 2.2
League of Legends
LocalESPC
LocalESPCui for en-us
LOLReplay
Mathematica Extras 8.0 (2609412)
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft .NET Framework 4.5
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft .NET Framework 4.5 SDK
Microsoft Application Error Reporting
Microsoft ASP.NET MVC 3
Microsoft ASP.NET MVC 3 - Visual Studio 2012 Tools Update
Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools
Microsoft ASP.NET MVC 4 Runtime
Microsoft ASP.NET Web Pages
Microsoft ASP.NET Web Pages - Visual Studio 2012 Tools
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools
Microsoft ASP.NET Web Pages 2 Runtime
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Help Viewer 1.0
Microsoft Help Viewer 2.0
Microsoft LightSwitch for Visual Studio 2012 Core
Microsoft LightSwitch for Visual Studio 2012 CoreRes - ENU
Microsoft NuGet - Visual Studio 2012
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Portable Library Multi-Targeting Pack
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
Microsoft Report Viewer Add-On for Visual Studio 2012
Microsoft Silverlight
Microsoft Silverlight 4 SDK
Microsoft Silverlight 5 SDK
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008 R2 Management Objects
Microsoft SQL Server 2012 Command Line Utilities
Microsoft SQL Server 2012 Data-Tier App Framework
Microsoft SQL Server 2012 Express LocalDB
Microsoft SQL Server 2012 Management Objects
Microsoft SQL Server 2012 Management Objects (x64)
Microsoft SQL Server 2012 Native Client
Microsoft SQL Server 2012 T-SQL Language Service
Microsoft SQL Server 2012 Transact-SQL Compiler Service
Microsoft SQL Server 2012 Transact-SQL ScriptDom
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Microsoft SQL Server Data Tools - enu (11.1.20627.00)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20627.00)
Microsoft SQL Server System CLR Types
Microsoft SQL Server System CLR Types (x64)
Microsoft System CLR Types for SQL Server 2012
Microsoft System CLR Types for SQL Server 2012 (x64)
Microsoft Visual C# 2010 Express - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x64 Runtime - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Designtime - 11.0.50727
Microsoft Visual C++ 2012 Compilers
Microsoft Visual C++ 2012 Compilers - ENU Resources
Microsoft Visual C++ 2012 Core Libraries
Microsoft Visual C++ 2012 Extended Libraries
Microsoft Visual C++ 2012 Microsoft Foundation Class Libraries
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU
Microsoft Visual Studio 2010 Office Developer Tools (x64)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual Studio 2012 Devenv
Microsoft Visual Studio 2012 Devenv Resources
Microsoft Visual Studio 2012 Performance Collection Tools
Microsoft Visual Studio 2012 Performance Collection Tools - ENU
Microsoft Visual Studio 2012 Preparation
Microsoft Visual Studio 2012 SharePoint Developer Tools
Microsoft Visual Studio 2012 SharePoint Developer Tools ENU Language Pack
Microsoft Visual Studio 2012 Shell (Minimum)
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies
Microsoft Visual Studio 2012 Shell (Minimum) Resources
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU
Microsoft Visual Studio Professional 2012
Microsoft Visual Studio Professional 2012 - ENU
Microsoft Visual Studio Team Foundation Server 2012 Object Model
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources
Microsoft Web Deploy 3.0
Microsoft Web Deploy dbSqlPackage Provider - enu
Microsoft Web Developer Tools - Visual Studio 2012
Microsoft Web Platform Installer 4.0
Microsoft WSE 3.0 Runtime
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0
Microsoft XNA Game Studio 4.0
Microsoft XNA Game Studio 4.0 (ARP entry)
Microsoft XNA Game Studio 4.0 (Redists)
Microsoft XNA Game Studio 4.0 (Shared Components)
Microsoft XNA Game Studio 4.0 (Visual Studio)
Microsoft XNA Game Studio 4.0 (XnaLiveProxy)
Microsoft XNA Game Studio 4.0 Documentation
Microsoft XNA Game Studio Platform Tools
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Mozilla Firefox 18.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
msxml4
MSXML4 Parser
Multiwinia
Nexon Game Manager
Norton Internet Security
Notepad++
Nullsoft Install System
NVIDIA PhysX
Oblivion
OpenLibraries
OpenMPT 1.20
Oracle VM VirtualBox 4.1.18
Paint.NET v3.5.10
Pando Media Booster
PDF Settings
PreEmptive Analytics Visual Studio Components
Prerequisites for SSDT
PuTTY version 0.62
QuickTime
RailsInstaller 2.0.1
Reason 5.0
ReasonExport
RTEQ v4.10
Ruby 1.9.3-p0
Secure Download Manager
Security Update for Microsoft .NET Framework 4.5 (KB2729460)
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Security Update for Microsoft Visual C# 2010 Express - ENU (KB2251489)
Shadowgrounds
Shadowgrounds Editor
Shadowgrounds: Survivor
Sid Meier's Civilization V
SimCity™ Societies
SimCity™ Societies Destinations
Skype Toolbars
Skype™ 5.10
SkyWorksDemo (remove only)
SPORE™
Spotify
StarCraft II
Steam
StepMania 3.9a (remove only)
Super Mario Bros. Screensaver
Taksi Desktop Video Recorder v0.779
Team Fortress 2
Terraria
The Binding of Isaac
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Generations
The Sims™ 3 Late Night
The Sims™ 3 World Adventures
TRAUMA
Trine
TuneAid 3.3
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Visual Studio 2012 (KB2781514)
Uplink
Video Screensaver 1.0
VirtuaWin v4.3
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
Visual Studio 2012 Prerequisites
Visual Studio 2012 Prerequisites - ENU Language Pack
Visual Studio Extensions for Windows Library for JavaScript
VLC media player 1.1.11
VST Bridge 1.1
VVVVVV
WBFS Manager 3.0
WCF Data Services 5.0 (for OData v3) Primary Components
WCF Data Services Tools for Microsoft Visual Studio 2012
WCF RIA Services V1.0 SP2
Windows App Certification Kit Native Components
Windows App Certification Kit x64
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
Windows Runtime Intellisense Content - en-us
Windows Software Development Kit
Windows Software Development Kit DirectX x64 Remote
Windows Software Development Kit DirectX x86 Remote
Windows Software Development Kit for Windows Store Apps
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote
WinRAR 4.00 beta 2 (64-bit)
Wolfram CDF Player (M-WIN-D 8.0.4 2609533)
XML Notepad 2007
Yahoo! Detect
Yugioh Virtual Dueling
Zip Motion Block Video codec (Remove Only)
ZoomEx [I unsuccessfully attempted to get rid of this around the time that my computer displayed symptoms]
.
==== Event Viewer Messages From Past Week ========
.
3/29/2013 11:51:06 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
3/29/2013 11:35:16 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
3/29/2013 11:35:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
3/29/2013 11:35:15 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
3/29/2013 11:35:10 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/29/2013 11:35:02 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
3/29/2013 11:34:57 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_NIS discache eeCtrl IDSVia64 spldr sptd SRTSPX SymIRON SymNetS VBoxDrv VBoxUSBMon Wanarpv6
3/29/2013 11:34:49 AM, Error: Service Control Manager [7001] - The Application Identity service depends on the AppID Driver service which failed to start because of the following error: The dependency service or group failed to start.
3/29/2013 11:34:49 AM, Error: Service Control Manager [7001] - The AppID Driver service depends on the System Attribute Cache service which failed to start because of the following error: A device attached to the system is not functioning.
3/29/2013 11:34:21 AM, Error: sptd [4] - Driver detected an internal error in its data structures for .
3/28/2013 10:33:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
3/28/2013 10:33:32 PM, Error: Service Control Manager [7000] - The Windows Update service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/28/2013 10:31:57 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
3/28/2013 10:31:57 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/28/2013 10:31:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
3/28/2013 10:31:29 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
3/28/2013 10:31:29 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
3/28/2013 10:30:58 PM, Error: Service Control Manager [7022] - The Diagnostic System Host service hung on starting.
3/28/2013 10:30:56 PM, Error: Service Control Manager [7022] - The Diagnostic Service Host service hung on starting.
3/28/2013 10:25:31 PM, Error: Service Control Manager [7001] - The Windows Audio service depends on the Multimedia Class Scheduler service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/28/2013 10:10:46 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/28/2013 10:06:39 PM, Error: Service Control Manager [7001] - The COM+ System Application service depends on the System Event Notification Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/26/2013 7:42:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
.
==== End Of File ===========================
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Re: Programs fail to launch outside of Safe Mode

Unread postby deltalima » March 29th, 2013, 5:57 pm

Hi spinach,

A few questions before we start

Adobe Flash CS3 Professional [this is a really old internet trial version whose license has expired; not pirated software]


Why not uninstall it if the license has expired? Does the program still work?

Microsoft Visual Studio 2012 SharePoint Developer Tools
Microsoft Visual Studio Professional 2012


Is the computer used for software development work?
How were the licenses for these programs obtained?
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Re: Programs fail to launch outside of Safe Mode

Unread postby spinach » March 29th, 2013, 7:56 pm

Thanks for responding DeltaLima,

I have unsuccessfully attempted several times to uninstall Adobe Flash CS3 in Safe Mode, although the uninstaller may work outside of Safe Mode (have not yet tried). Flash CS3 doesn't let me do anything because the 30-day trial period has expired.

cs3Capture.PNG

I received a free student license for Microsoft Visual Studio from DreamSpark when I took Foundations of Computer Graphics in 2012 on edX. I have not used it since.
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Re: Programs fail to launch outside of Safe Mode

Unread postby deltalima » March 29th, 2013, 8:02 pm

Hi spinach,

OK, we really need to see what is happening in normal mode.

Can you boot into normal mode and run DDS then post the logs?
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Re: Programs fail to launch outside of Safe Mode

Unread postby spinach » March 29th, 2013, 9:02 pm

Here is DDS.txt, produced while in Normal Mode with all Services enabled. I generated it independently of Attach.txt, because on my first three tries my computer stopped functioning before both could be created.

Tell me if you need Attach.txt; if you do, I will try to generate Attach.txt independently of DDS.txt.



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.5.1
Run by Steven at 17:47:55 on 2013-03-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3919.2473 [GMT -7:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe
C:\Program Files (x86)\Skype\Updater\Updater.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\userinit.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Google\Update\1.3.21.135\GoogleCrashHandler64.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
mStart Page = hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: FDMIECookiesBHO Class: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
mRun: [D-Link D-Link DWA-125] C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
mRun: [WZCSLDR2] C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: Download all with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlall.htm
IE: Download selected with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlselected.htm
IE: Download video with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlfvideo.htm
IE: Download with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dllink.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
TCP: NameServer = 192.168.88.1
TCP: Interfaces\{F3EC2692-2F61-4DE2-838D-5450E37E7353} : DHCPNameServer = 192.168.88.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~2\zoomex\sprote~1.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 0.0.0.0 localhost
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Steven\AppData\Roaming\Mozilla\Firefox\Profiles\sa4dk93k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://searchab.com/?aff=7&uid=c76bb2df ... cf30bbb038
FF - prefs.js: keyword.URL - hxxp://searchab.com/?aff=7&uid=c76bb2df ... 0bbb038&q=
FF - prefs.js: browser.search.defaulturl -
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Wolfram Research\Browser\8.0.4.2609412\npmathplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Users\Steven\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Users\Steven\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys [2013-3-28 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys [2013-3-28 1139800]
R1 anodlwf;ANOD Network Security Filter driver;C:\Windows\System32\drivers\anodlwfx.sys [2010-12-5 15872]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\BASHDefs\20130322.001\BHDrvx64.sys [2013-3-21 1387608]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys [2013-3-28 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\IPSDefs\20130328.001\IDSviA64.sys [2013-3-28 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys [2013-3-28 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys [2013-3-28 432800]
R2 D_Link_DWA-125_WPS;D_Link_DWA-125_WPS Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe [2010-12-5 40960]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.3.0.36\ccsvchst.exe [2013-3-28 144520]
R2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-8 138912]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-21 452200]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-9 123856]
S2 D_Link_DWA-125;D_Link_DWA-125 Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWZCSdS.exe [2010-12-5 126976]
S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]
S3 Te.Service;Te.Service;C:\Program Files (x86)\Windows Kits\8.0\Testing\Runtimes\TAEF\Wex.Services.exe [2012-7-25 126976]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-19 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-4 1255736]
.
=============== File Associations ===============
.
FileExt: .js: JSFile="C:\Users\Steven\AppData\Local\Aptana Studio 3\AptanaStudio3.exe" "%1"
.
=============== Created Last 30 ================
.
2013-03-29 04:29:08 -------- d-----w- C:\Users\Steven\AppData\Local\NPE
2013-03-29 04:25:31 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys
2013-03-29 04:25:31 432800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys
2013-03-29 04:25:31 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1403000.024\symelam.sys
2013-03-29 04:25:31 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys
2013-03-29 04:25:30 796248 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtsp64.sys
2013-03-29 04:25:30 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtspx64.sys
2013-03-29 04:25:30 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys
2013-03-29 04:25:30 168096 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys
2013-03-29 04:25:24 -------- d-----w- C:\Windows\System32\drivers\NISx64\1403000.024
2013-03-29 04:13:18 -------- d-----w- C:\Program Files (x86)\GUM6076.tmp
.
==================== Find3M ====================
.
2013-03-29 05:02:49 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-29 05:02:49 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-03-29 05:02:32 15859416 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-01-12 11:30:18 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
============= FINISH: 17:49:27.55 ===============
spinach
Active Member
 
Posts: 7
Joined: February 5th, 2013, 8:56 pm

Re: Programs fail to launch outside of Safe Mode

Unread postby deltalima » March 30th, 2013, 12:59 pm

Hi spinach,

Welcome to the forum.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please do not run any scans or make any changes to the system unless I ask you too.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Windows 7 and Vista users
The programs I ask you to run need to be run in Administrator Mode by... Right clicking the program file and selecting: Run as Administrator.
Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program.
When prompted, please select: Allow. Reference: User Account Control (UAC) and Running as Administrator

  • Please download this tool from Microsoft.
  • Double click on MGADiag.exe to run it (Right click and choose "Run as administrator" in Vista/Win7).
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
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Location: UK

Re: Programs fail to launch outside of Safe Mode

Unread postby spinach » March 30th, 2013, 2:48 pm

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2MQJ3-8HT63-VB8HF
Windows Product Key Hash: 4JmmGTrRi+axjlVKOkG1JCJOQf4=
Windows Product ID: 00359-232-6195617-86530
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7892A0AB-EE1E-49D9-986F-E6C78859F86F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7892A0AB-EE1E-49D9-986F-E6C78859F86F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VB8HF</PKey><PID>00359-232-6195617-86530</PID><PIDType>5</PIDType><SID>S-1-5-21-1991757653-935026497-889721307</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0303 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100715000000.000000+000</Date></BIOS><HWID>E47F3207018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6D014E614D60732</Val><Hash>8HJ/meeBSOsRNtPwpIaWeAfBOHs=</Hash><Pid>81602-921-8739087-68264</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-232-619561-00-1033-7600.0000-3382010
Installation ID: 008136207334550103551046502846778712400464390321601365
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VB8HF
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/30/2013 11:45:38 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:28:2013 21:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIABAABAAEAAQACAAAABQABAAEA6GEWwrLz2dSAlsreHL9CxvLRXjON7/rPBNaifibGrpyvnCfGXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 071510 APIC2015
FACP 071510 FACP2015
HPET 071510 OEMHPET
MCFG 071510 OEMMCFG
OEMB 071510 OEMB2015
GSCI 071510 GMCHSCI
SSDT DpgPmm CpuPm
spinach
Active Member
 
Posts: 7
Joined: February 5th, 2013, 8:56 pm

Re: Programs fail to launch outside of Safe Mode

Unread postby deltalima » March 31st, 2013, 11:25 am

Unlicensed software

There are clear signs in the logs that you have software installed for which you do not have a valid license.

Our forum policy Here says we will not help people who use cracked or pirated software.

This topic will now be closed.
User avatar
deltalima
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Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
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