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Slow start up and all around slow computer

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Re: Slow start up and all around slow computer

Unread postby kyfeez » March 22nd, 2013, 10:25 am

Hey sorry. I may need a little more time. I have been very busy the last couple of days. I should be able to complete the instructions today.
kyfeez
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Re: Slow start up and all around slow computer

Unread postby kyfeez » March 22nd, 2013, 7:50 pm

Here are the results of the ESET scan.

Thanks!

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=0a146d2d2beba34fbbcef67df9dc0b32
# engine=13453
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-03-22 03:05:35
# local_time=2013-03-21 09:05:35 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=5892 16776574 100 100 3661598 200529063 0 0
# scanned=124644
# found=0
# cleaned=0
# scan_time=3168
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=0a146d2d2beba34fbbcef67df9dc0b32
# engine=13453
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-03-22 06:02:01
# local_time=2013-03-22 12:02:01 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=5892 16776574 100 100 2840584 200539649 0 0
# scanned=269461
# found=3
# cleaned=0
# scan_time=10379
sh=72FAB13E567624A165DCF075AA7D08E1BE6A1A43 ft=1 fh=97df4aa75c9ef35c vn="a variant of Win32/Toolbar.MyWebSearch.O application" ac=I fn="C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000(2).exe"
sh=72FAB13E567624A165DCF075AA7D08E1BE6A1A43 ft=1 fh=97df4aa75c9ef35c vn="a variant of Win32/Toolbar.MyWebSearch.O application" ac=I fn="C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000.exe"
sh=48EF8B4E06E0F1D3C06C4D6E1EA2B6CE48AA5231 ft=1 fh=ac26df35aa8ade69 vn="a variant of Win32/Adware.Yontoo.B application" ac=I fn="C:\_OTL\MovedFiles\03172013_191552\C_ProgramData\Tarma Installer\{2E1037EA-038A-425F-86B9-6CD19B8497E9}\_Setupx.dll"
ESETSmartInstaller@High as downloader log:
all ok
kyfeez
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Posts: 41
Joined: April 16th, 2011, 9:46 pm

Re: Slow start up and all around slow computer

Unread postby wannabeageek » March 24th, 2013, 4:20 pm

Hello kyfeez,

Please run the following fix.

OTL - System Scan/Fix
Important! Close all applications and windows so that you have nothing open and are at your Desktop
  1. Double click on OTL.exe to execute it. Keep all other windows closed and let OTL run uninterrupted.
  2. Under the Standard Registry box change it to All.
  3. Check/tick the boxes beside LOP Check and Purity Check.
  4. Copy the following text... do not include the quote box title "Quote'
    :Commands
    [CREATERESTOREPOINT]

    :Files
    C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000(2).exe
    C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000.exe

    :Commands
    [EMPTYTEMP]
  5. Click under the Custom Scan/Fixes box and paste the copied text.
  6. Click the Run Fix button. If prompted... click OK.
  7. When the scan completes, Notepad will open with the scan results. The report is saved in this location: C:\_OTL\Moved Files\MMDDYYY_HHMMSS.log.
  8. Please post the contents of report in your next reply.

C:\_OTL\Moved Files\MMDDYYY_HHMMSS.log.



Is the computer still running slow?
wbg
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Re: Slow start up and all around slow computer

Unread postby kyfeez » March 24th, 2013, 10:26 pm

Here are the notes from the OTL scan.

Thanks!

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== FILES ==========
C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000(2).exe moved successfully.
C:\Users\Max\Downloads\ZwinkySetup2.3.50.45.ZJfox000.exe moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Max
->Temp folder emptied: 1306454 bytes
->Temporary Internet Files folder emptied: 75288299 bytes
->FireFox cache emptied: 27163558 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 46530 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 5174 bytes

Total Files Cleaned = 99.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 03242013_201517

Files\Folders moved on Reboot...
C:\Users\Max\AppData\Local\Temp\ehmsas.txt moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
kyfeez
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Posts: 41
Joined: April 16th, 2011, 9:46 pm

Re: Slow start up and all around slow computer

Unread postby wannabeageek » March 26th, 2013, 10:52 pm

Hello kyfeez,

Your latest set of logs appear to be clean! If you are still experiencing a slow computer, it may not necessarily be a malware related issue. If you would like, we can refer you to a partner site that handles computer issues not related to malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Clean up with OTL

  • Right click on OTL.exe select "Run As Administrator" to run it. If prompted by UAC, please allow it. This tool will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


You can now delete any tools we used if they remain on your Desktop.


Create a new, clean System Restore point

  • Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm


Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.


Now we needed to deal with security vulnerabilities
Since we uninstalled several programs, we need to have you reinstall updated versions.

Adobe Flash Player http://get.adobe.com/flashplayer/ Be sure to uncheck the McAfee add-on program.
Adobe Reader http://get.adobe.com/reader/ Be sure to uncheck the McAfee add-on program.
Java(TM) http://www.java.com/en/download/index.jsp


Here are some free programs I recommend that could help you improve your computer's security.


Install Malwarebytes Anti-malware
These are anti-malware applications that can thoroughly remove even the most advanced malware. They include a number of features, including a built in protection monitor that blocks malicious processes before they even start.
You can find information and Download it from HERE


Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE


MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE


Read some information HERE On how to prevent Malware


I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
wannabeageek
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Re: Slow start up and all around slow computer

Unread postby kyfeez » March 30th, 2013, 11:56 am

Sorry, I have been so busy this week. Thank you though. The computer is running much better now and I will do some of the things you recommended. I appreciate your help.
kyfeez
Regular Member
 
Posts: 41
Joined: April 16th, 2011, 9:46 pm

Re: Slow start up and all around slow computer

Unread postby deltalima » March 30th, 2013, 12:45 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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