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Re: Can you please help me as I think my computer is infecte

Unread postby David South » March 13th, 2013, 8:27 am

and the extras file

OTL Extras logfile created on: 13/03/2013 12:18:44 - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\David\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

3.97 Gb Total Physical Memory | 2.34 Gb Available Physical Memory | 58.95% Memory free
7.93 Gb Paging File | 6.32 Gb Available in Paging File | 79.75% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 224.45 Gb Total Space | 183.45 Gb Free Space | 81.73% Space Free | Partition Type: NTFS
Drive D: | 225.21 Gb Total Space | 160.80 Gb Free Space | 71.40% Space Free | Partition Type: NTFS
Drive E: | 263.53 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: DAVID-PC | User Name: David | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

[HKEY_USERS\S-1-5-21-3375751451-411710517-2975870729-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Advanced System Protector\filetypehelper.exe -scanunknown "%1"
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Advanced System Protector\filetypehelper.exe -scanunknown "%1"
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0C2E6D37-2EF8-4E2F-9442-291145F6F71D}" = rport=138 | protocol=17 | dir=out | app=system |
"{2006C9A2-1D50-4831-BF16-B7594D0AEC0A}" = lport=139 | protocol=6 | dir=in | app=system |
"{2CF341F4-7BBB-4040-A8CB-2F101C0CF5EA}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{310ED48B-478B-4B40-9911-09C59DCF9324}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{47B0E630-B49D-46C6-B7F2-F7A3A59520DA}" = rport=137 | protocol=17 | dir=out | app=system |
"{5045BB7D-6244-4A90-B2D2-DC9C475049D7}" = rport=139 | protocol=6 | dir=out | app=system |
"{5475B98C-A49C-48C9-B579-45E30B55EAC8}" = rport=445 | protocol=6 | dir=out | app=system |
"{72C890D2-978C-4F5F-A3DD-34F26F81CE33}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{87A54FB9-774E-4E3F-9B46-6C5153823F96}" = lport=137 | protocol=17 | dir=in | app=system |
"{8B02D38D-7F47-42F5-9ECC-3DBAF023E419}" = lport=445 | protocol=6 | dir=in | app=system |
"{9756B778-41EC-42BF-B3AB-AAAD2E1A5FFA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{E1CA6852-F09D-4588-98C7-3DFF219C9C16}" = lport=138 | protocol=17 | dir=in | app=system |
"{EC3FC1AC-66EE-47DB-8BFE-BE327DF15541}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{F283AEA1-DDE7-4FA9-9781-9B36011C0E7E}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{12EEFC65-4031-4B34-9799-8D6EBDC0A747}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{1CF12B65-B2B2-4C6B-990A-DB8252422454}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{9F0024BC-3FAC-4204-80C2-B4937927C44E}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{A6879C60-8F32-4349-BE6B-A512DE4DD203}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"TCP Query User{1A5E8DF3-92AA-4A23-98AF-A04FC569E913}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"TCP Query User{9DA67A32-313E-4803-8463-4A8D8F533DA5}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"UDP Query User{DED90FC8-60EF-4454-B69C-80B65E96052D}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"UDP Query User{EA9B1C5E-0BB7-4DB3-B90C-493E614D6526}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{02A5BD31-16AC-45DF-BE9F-A3167BC4AFB2}" = Windows Live Family Safety
"{0D87AE67-14EB-4C10-88A5-DA6C3181EB18}" = Windows Live Family Safety
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2413" = CanoScan LiDE 100 Scanner Driver
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{302A1E2E-DD58-4673-BC99-9CC10EC2637A}" = WinPatrol
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1" = Revo Uninstaller Pro 3.0.2
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CCleaner" = CCleaner
"EPSON SX218 Series" = EPSON SX218 Series Printer Uninstall
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00E1E235-AB45-4695-A156-073118949ED4}" = HiYo
"{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}" = Epson Event Manager
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{17DFE37C-064E-4834-AD8F-A4B2B4DF68F8}" = Adobe Photoshop Elements 8.0
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20400DBD-E6DB-45B8-9B6B-1DD7033818EC}" = Nero InfoTool Help
"{2348B586-C9AE-46CE-936C-A68E9426E214}" = Nero StartSmart Help
"{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28E82311-8616-11E1-BEB0-B8AC6F97B88E}" = Google Earth
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{33286280-8617-11E1-8FF6-B8AC6F97B88E}" = Google Earth Plug-in
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33CF58F5-48D8-4575-83D6-96F574E4D83A}" = Nero DriveSpeed
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{39F58DDB-B2B8-4B86-AF20-4706A80EB30D}" = Epson Easy Photo Print 2
"{4231bb40-681b-4311-89ba-7f87f67c8895}" = Nero 9 Essentials
"{4D43D635-6FDA-4FA5-AA9B-23CF73D058EA}" = Nero StartSmart OEM
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.2
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM)
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{595A3116-40BB-4E0F-A2E8-D7951DA56270}" = NeroExpress
"{5AF4B3C4-C393-48D7-AC7E-8E7615579548}" = Adobe AIR
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{6438EBAC-5305-39A5-A93E-88CDFA6CE947}" = Google Chrome
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-packardbell" = WildTangent Games App (Packard Bell Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7748AC8C-18E3-43BB-959B-088FAEA16FB2}" = Nero StartSmart
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}" = Bing Desktop
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Packard Bell Recovery Management
"{83202942-84B3-4C50-8622-B8C0AA2D2885}" = Nero Express Help
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{842BEE12-CCCB-43F4-ABAF-CBA6DFE2583D}" = Nero BurnLite 10
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{869200DB-287A-4DC0-B02B-2B6787FBCD4C}" = Nero DiscSpeed
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E1CB0F1-67BF-4052-AA23-FA22E94804C1}" = InstallIQ Updater
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{95140000-00AF-0409-0000-0000000FF1CE}" = Microsoft PowerPoint Viewer
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D318C86-AF4C-409F-A6AC-7183FF4CF424}" = Internet TV for Windows Media Center
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}" = ImagXpress
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AB627AF2-9C7E-4DBD-816B-3B2646B81E89}" = Nero BurnLite 10
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.02)
"{B2D55EB8-32C5-4B43-9006-9E97DECBA178}" = Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
"{B2EC4A38-B545-4A00-8214-13FE0E915E6D}" = Advertising Center
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{BD5CA0DA-71AD-43DA-B19E-6EEE0C9ADC9A}" = Nero ControlCenter
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C81A2FE0-3574-00A9-CED4-BDAA334CBE8E}" = Nero Online Upgrade
"{CC019E3F-59D2-4486-8D4B-878105B62A71}" = Nero DiscSpeed Help
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D7B31233-EE2B-4911-AA3F-2A8C28843D3B}" = SkyPlayer for Windows Media Center
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}" = eBay Worldwide
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E5C7D048-F9B4-4219-B323-8BDB01A2563D}" = Nero DriveSpeed Help
"{E8A80433-302B-4FF1-815D-FCC8EAC482FF}" = Nero Installer
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Packard Bell Updater
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F4041DCE-3FE1-4E18-8A9E-9DE65231EE36}" = Nero ControlCenter
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{F9000000-0018-0000-0000-074957833700}" = ABBYY FineReader 9.0 Sprint
"{FBCDFD61-7DCF-4E71-9226-873BA0053139}" = Nero InfoTool
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"00212D92-C5D8-4ff4-AE50-B20F0F85C40A_Systweak_Ad~B9F029BF_is1" = Advanced System Protector
"ABBYY FineReader 9.0 Sprint" = ABBYY FineReader 9.0 Sprint
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Photoshop Elements 8.0" = Adobe Photoshop Elements 8.0
"Adobe Shockwave Player" = Adobe Shockwave Player 12.0
"Advanced File Optimizer_is1" = Advanced File Optimizer
"avast" = avast! Free Antivirus
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Dual Mode Camera_is1" = Uninstall Dual Mode Camera
"EPSON Scanner" = EPSON Scan
"EPSON SX218 Series Manual" = EPSON SX218 Series Manual
"FileHippo.com" = FileHippo.com Update Checker
"FreeFileViewer_is1" = Free File Viewer 2011
"Giant Savings Extension" = Giant Savings Extension
"HiYo" = HiYo
"Hotkey Utility" = Hotkey Utility
"Identity Card" = Identity Card
"Magentic" = Magentic
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
"Mozilla Firefox 19.0 (x86 en-US)" = Mozilla Firefox 19.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MP Navigator EX 2.0" = Canon MP Navigator EX 2.0
"NSS" = Norton Security Scan
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Packard Bell Game Console" = Packard Bell Game Console
"Packard Bell InfoCentre" = Packard Bell InfoCentre
"Packard Bell Registration" = Packard Bell Registration
"Packard Bell Screensaver" = Packard Bell ScreenSaver
"Packard Bell Software Suite SE" = Packard Bell Software Suite SE
"Packard Bell Welcome Center" = Welcome Center
"Picasa 3" = Picasa 3
"Secunia PSI" = Secunia PSI (3.0.0.0006)
"Trusted Software Assistant_is1" = File Type Assistant
"UtilityChest_49bar Uninstall" = Utility Chest Toolbar
"WildTangent packardbell Master Uninstall" = Packard Bell Games
"WinLiveSuite" = Windows Live Essentials
"WT078791" = Bejeweled 2 Deluxe
"WT078806" = Insaniquarium Deluxe
"WT078833" = Zuma Deluxe
"WT078960" = Blasterball 3
"WT078964" = Bob the Builder Can-Do-Zoo
"WT079020" = Faerie Solitaire
"WT079024" = FATE - The Traitor Soul
"WT079064" = Jewel Quest
"WT079068" = Jewel Quest Solitaire 3
"WT079108" = Penguins!
"WT079116" = Polar Bowler
"WT079120" = Polar Golfer
"WT079124" = Polar Pool
"WT079177" = Virtual Villagers - A New Home
"WT079184" = Yahtzee
"WT079363" = Build-a-lot 2
"WT079366" = Chicken Invaders 3 - Revenge of the Yolk
"WT079395" = Escape Rosecliff Island
"WT079397" = Mahjongg Artifacts
"WT079421" = Virtual Families
"WTA-bd0f1c4f-f870-49f8-b7a1-a57503ad0755" = Boom Voyage
"WTA-f7780f82-9b6d-4daa-8cc7-2d377edfbd8e" = Treasures of the Deep
"WTA-fd292765-f0b2-4fd7-9a51-db80eb5995d6" = Ballistik
"Yahoo! Companion" = Yahoo! Toolbar

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 09/03/2013 16:33:35 | Computer Name = David-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed:

Error - 10/03/2013 12:49:55 | Computer Name = David-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\ESET\ESET
Online Scanner\ESETSmartInstaller.exe".Error in manifest or policy file "" on line
. A component version required by the application conflicts with another component
version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error - 11/03/2013 03:00:54 | Computer Name = David-PC | Source = Windows Backup | ID = 4103
Description =

Error - 11/03/2013 03:07:19 | Computer Name = David-PC | Source = Application Error | ID = 1000
Description = Faulting application name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Faulting module name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Exception code: 0x40000015 Fault offset: 0x0017445d Faulting process
id: 0x16e8 Faulting application start time: 0x01ce1e270fe0f399 Faulting application
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Faulting module
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Report Id: 4f70b5d1-8a1a-11e2-9d91-d027880d1b97

Error - 13/03/2013 03:20:03 | Computer Name = David-PC | Source = Application Error | ID = 1000
Description = Faulting application name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Faulting module name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Exception code: 0x40000015 Fault offset: 0x0017445d Faulting process
id: 0xc0c Faulting application start time: 0x01ce1fbb18ff0dd5 Faulting application
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Faulting module
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Report Id: 6c124ee7-8bae-11e2-a2e6-d027880d1b97

Error - 13/03/2013 03:29:39 | Computer Name = David-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed:

[ Media Center Events ]
Error - 09/03/2013 16:26:07 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 20:26:07 - Error connecting to the internet. 20:26:07 - Unable
to contact server..

Error - 09/03/2013 16:26:17 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 20:26:12 - Error connecting to the internet. 20:26:12 - Unable
to contact server..

Error - 13/03/2013 07:25:11 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 11:25:11 - Error connecting to the internet. 11:25:11 - Unable
to contact server..

Error - 13/03/2013 07:25:21 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 11:25:16 - Error connecting to the internet. 11:25:16 - Unable
to contact server..

[ System Events ]
Error - 11/03/2013 02:50:22 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 11/03/2013 02:50:22 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 11/03/2013 02:50:31 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:18 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:18 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:26 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:46:12 | Computer Name = David-PC | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Bing
Desktop Update service service to connect.

Error - 13/03/2013 03:18:43 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 13/03/2013 03:18:43 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 13/03/2013 03:18:52 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!


< End of report >
David South
Active Member
 
Posts: 12
Joined: March 8th, 2013, 10:36 am
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Re: Can you please help me as I think my computer is infecte

Unread postby David South » March 13th, 2013, 8:29 am

and the extras file

OTL Extras logfile created on: 13/03/2013 12:18:44 - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\David\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

3.97 Gb Total Physical Memory | 2.34 Gb Available Physical Memory | 58.95% Memory free
7.93 Gb Paging File | 6.32 Gb Available in Paging File | 79.75% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 224.45 Gb Total Space | 183.45 Gb Free Space | 81.73% Space Free | Partition Type: NTFS
Drive D: | 225.21 Gb Total Space | 160.80 Gb Free Space | 71.40% Space Free | Partition Type: NTFS
Drive E: | 263.53 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: DAVID-PC | User Name: David | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

[HKEY_USERS\S-1-5-21-3375751451-411710517-2975870729-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Advanced System Protector\filetypehelper.exe -scanunknown "%1"
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Advanced System Protector\filetypehelper.exe -scanunknown "%1"
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0C2E6D37-2EF8-4E2F-9442-291145F6F71D}" = rport=138 | protocol=17 | dir=out | app=system |
"{2006C9A2-1D50-4831-BF16-B7594D0AEC0A}" = lport=139 | protocol=6 | dir=in | app=system |
"{2CF341F4-7BBB-4040-A8CB-2F101C0CF5EA}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{310ED48B-478B-4B40-9911-09C59DCF9324}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{47B0E630-B49D-46C6-B7F2-F7A3A59520DA}" = rport=137 | protocol=17 | dir=out | app=system |
"{5045BB7D-6244-4A90-B2D2-DC9C475049D7}" = rport=139 | protocol=6 | dir=out | app=system |
"{5475B98C-A49C-48C9-B579-45E30B55EAC8}" = rport=445 | protocol=6 | dir=out | app=system |
"{72C890D2-978C-4F5F-A3DD-34F26F81CE33}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{87A54FB9-774E-4E3F-9B46-6C5153823F96}" = lport=137 | protocol=17 | dir=in | app=system |
"{8B02D38D-7F47-42F5-9ECC-3DBAF023E419}" = lport=445 | protocol=6 | dir=in | app=system |
"{9756B778-41EC-42BF-B3AB-AAAD2E1A5FFA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{E1CA6852-F09D-4588-98C7-3DFF219C9C16}" = lport=138 | protocol=17 | dir=in | app=system |
"{EC3FC1AC-66EE-47DB-8BFE-BE327DF15541}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{F283AEA1-DDE7-4FA9-9781-9B36011C0E7E}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{12EEFC65-4031-4B34-9799-8D6EBDC0A747}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{1CF12B65-B2B2-4C6B-990A-DB8252422454}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{9F0024BC-3FAC-4204-80C2-B4937927C44E}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{A6879C60-8F32-4349-BE6B-A512DE4DD203}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"TCP Query User{1A5E8DF3-92AA-4A23-98AF-A04FC569E913}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"TCP Query User{9DA67A32-313E-4803-8463-4A8D8F533DA5}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"UDP Query User{DED90FC8-60EF-4454-B69C-80B65E96052D}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"UDP Query User{EA9B1C5E-0BB7-4DB3-B90C-493E614D6526}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{02A5BD31-16AC-45DF-BE9F-A3167BC4AFB2}" = Windows Live Family Safety
"{0D87AE67-14EB-4C10-88A5-DA6C3181EB18}" = Windows Live Family Safety
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2413" = CanoScan LiDE 100 Scanner Driver
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{302A1E2E-DD58-4673-BC99-9CC10EC2637A}" = WinPatrol
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1" = Revo Uninstaller Pro 3.0.2
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CCleaner" = CCleaner
"EPSON SX218 Series" = EPSON SX218 Series Printer Uninstall
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00E1E235-AB45-4695-A156-073118949ED4}" = HiYo
"{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}" = Epson Event Manager
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{17DFE37C-064E-4834-AD8F-A4B2B4DF68F8}" = Adobe Photoshop Elements 8.0
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20400DBD-E6DB-45B8-9B6B-1DD7033818EC}" = Nero InfoTool Help
"{2348B586-C9AE-46CE-936C-A68E9426E214}" = Nero StartSmart Help
"{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28E82311-8616-11E1-BEB0-B8AC6F97B88E}" = Google Earth
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{33286280-8617-11E1-8FF6-B8AC6F97B88E}" = Google Earth Plug-in
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33CF58F5-48D8-4575-83D6-96F574E4D83A}" = Nero DriveSpeed
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{39F58DDB-B2B8-4B86-AF20-4706A80EB30D}" = Epson Easy Photo Print 2
"{4231bb40-681b-4311-89ba-7f87f67c8895}" = Nero 9 Essentials
"{4D43D635-6FDA-4FA5-AA9B-23CF73D058EA}" = Nero StartSmart OEM
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.2
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM)
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{595A3116-40BB-4E0F-A2E8-D7951DA56270}" = NeroExpress
"{5AF4B3C4-C393-48D7-AC7E-8E7615579548}" = Adobe AIR
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{6438EBAC-5305-39A5-A93E-88CDFA6CE947}" = Google Chrome
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-packardbell" = WildTangent Games App (Packard Bell Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7748AC8C-18E3-43BB-959B-088FAEA16FB2}" = Nero StartSmart
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}" = Bing Desktop
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Packard Bell Recovery Management
"{83202942-84B3-4C50-8622-B8C0AA2D2885}" = Nero Express Help
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{842BEE12-CCCB-43F4-ABAF-CBA6DFE2583D}" = Nero BurnLite 10
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{869200DB-287A-4DC0-B02B-2B6787FBCD4C}" = Nero DiscSpeed
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E1CB0F1-67BF-4052-AA23-FA22E94804C1}" = InstallIQ Updater
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{95140000-00AF-0409-0000-0000000FF1CE}" = Microsoft PowerPoint Viewer
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D318C86-AF4C-409F-A6AC-7183FF4CF424}" = Internet TV for Windows Media Center
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}" = ImagXpress
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AB627AF2-9C7E-4DBD-816B-3B2646B81E89}" = Nero BurnLite 10
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.02)
"{B2D55EB8-32C5-4B43-9006-9E97DECBA178}" = Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
"{B2EC4A38-B545-4A00-8214-13FE0E915E6D}" = Advertising Center
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{BD5CA0DA-71AD-43DA-B19E-6EEE0C9ADC9A}" = Nero ControlCenter
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C81A2FE0-3574-00A9-CED4-BDAA334CBE8E}" = Nero Online Upgrade
"{CC019E3F-59D2-4486-8D4B-878105B62A71}" = Nero DiscSpeed Help
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D7B31233-EE2B-4911-AA3F-2A8C28843D3B}" = SkyPlayer for Windows Media Center
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}" = eBay Worldwide
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E5C7D048-F9B4-4219-B323-8BDB01A2563D}" = Nero DriveSpeed Help
"{E8A80433-302B-4FF1-815D-FCC8EAC482FF}" = Nero Installer
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Packard Bell Updater
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F4041DCE-3FE1-4E18-8A9E-9DE65231EE36}" = Nero ControlCenter
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{F9000000-0018-0000-0000-074957833700}" = ABBYY FineReader 9.0 Sprint
"{FBCDFD61-7DCF-4E71-9226-873BA0053139}" = Nero InfoTool
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"00212D92-C5D8-4ff4-AE50-B20F0F85C40A_Systweak_Ad~B9F029BF_is1" = Advanced System Protector
"ABBYY FineReader 9.0 Sprint" = ABBYY FineReader 9.0 Sprint
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Photoshop Elements 8.0" = Adobe Photoshop Elements 8.0
"Adobe Shockwave Player" = Adobe Shockwave Player 12.0
"Advanced File Optimizer_is1" = Advanced File Optimizer
"avast" = avast! Free Antivirus
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Dual Mode Camera_is1" = Uninstall Dual Mode Camera
"EPSON Scanner" = EPSON Scan
"EPSON SX218 Series Manual" = EPSON SX218 Series Manual
"FileHippo.com" = FileHippo.com Update Checker
"FreeFileViewer_is1" = Free File Viewer 2011
"Giant Savings Extension" = Giant Savings Extension
"HiYo" = HiYo
"Hotkey Utility" = Hotkey Utility
"Identity Card" = Identity Card
"Magentic" = Magentic
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
"Mozilla Firefox 19.0 (x86 en-US)" = Mozilla Firefox 19.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MP Navigator EX 2.0" = Canon MP Navigator EX 2.0
"NSS" = Norton Security Scan
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Packard Bell Game Console" = Packard Bell Game Console
"Packard Bell InfoCentre" = Packard Bell InfoCentre
"Packard Bell Registration" = Packard Bell Registration
"Packard Bell Screensaver" = Packard Bell ScreenSaver
"Packard Bell Software Suite SE" = Packard Bell Software Suite SE
"Packard Bell Welcome Center" = Welcome Center
"Picasa 3" = Picasa 3
"Secunia PSI" = Secunia PSI (3.0.0.0006)
"Trusted Software Assistant_is1" = File Type Assistant
"UtilityChest_49bar Uninstall" = Utility Chest Toolbar
"WildTangent packardbell Master Uninstall" = Packard Bell Games
"WinLiveSuite" = Windows Live Essentials
"WT078791" = Bejeweled 2 Deluxe
"WT078806" = Insaniquarium Deluxe
"WT078833" = Zuma Deluxe
"WT078960" = Blasterball 3
"WT078964" = Bob the Builder Can-Do-Zoo
"WT079020" = Faerie Solitaire
"WT079024" = FATE - The Traitor Soul
"WT079064" = Jewel Quest
"WT079068" = Jewel Quest Solitaire 3
"WT079108" = Penguins!
"WT079116" = Polar Bowler
"WT079120" = Polar Golfer
"WT079124" = Polar Pool
"WT079177" = Virtual Villagers - A New Home
"WT079184" = Yahtzee
"WT079363" = Build-a-lot 2
"WT079366" = Chicken Invaders 3 - Revenge of the Yolk
"WT079395" = Escape Rosecliff Island
"WT079397" = Mahjongg Artifacts
"WT079421" = Virtual Families
"WTA-bd0f1c4f-f870-49f8-b7a1-a57503ad0755" = Boom Voyage
"WTA-f7780f82-9b6d-4daa-8cc7-2d377edfbd8e" = Treasures of the Deep
"WTA-fd292765-f0b2-4fd7-9a51-db80eb5995d6" = Ballistik
"Yahoo! Companion" = Yahoo! Toolbar

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 09/03/2013 16:33:35 | Computer Name = David-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed:

Error - 10/03/2013 12:49:55 | Computer Name = David-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\ESET\ESET
Online Scanner\ESETSmartInstaller.exe".Error in manifest or policy file "" on line
. A component version required by the application conflicts with another component
version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error - 11/03/2013 03:00:54 | Computer Name = David-PC | Source = Windows Backup | ID = 4103
Description =

Error - 11/03/2013 03:07:19 | Computer Name = David-PC | Source = Application Error | ID = 1000
Description = Faulting application name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Faulting module name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Exception code: 0x40000015 Fault offset: 0x0017445d Faulting process
id: 0x16e8 Faulting application start time: 0x01ce1e270fe0f399 Faulting application
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Faulting module
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Report Id: 4f70b5d1-8a1a-11e2-9d91-d027880d1b97

Error - 13/03/2013 03:20:03 | Computer Name = David-PC | Source = Application Error | ID = 1000
Description = Faulting application name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Faulting module name: BingDesktop.exe, version: 1.2.113.0, time
stamp: 0x51385db9 Exception code: 0x40000015 Fault offset: 0x0017445d Faulting process
id: 0xc0c Faulting application start time: 0x01ce1fbb18ff0dd5 Faulting application
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Faulting module
path: C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe Report Id: 6c124ee7-8bae-11e2-a2e6-d027880d1b97

Error - 13/03/2013 03:29:39 | Computer Name = David-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed:

[ Media Center Events ]
Error - 09/03/2013 16:26:07 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 20:26:07 - Error connecting to the internet. 20:26:07 - Unable
to contact server..

Error - 09/03/2013 16:26:17 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 20:26:12 - Error connecting to the internet. 20:26:12 - Unable
to contact server..

Error - 13/03/2013 07:25:11 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 11:25:11 - Error connecting to the internet. 11:25:11 - Unable
to contact server..

Error - 13/03/2013 07:25:21 | Computer Name = David-PC | Source = MCUpdate | ID = 0
Description = 11:25:16 - Error connecting to the internet. 11:25:16 - Unable
to contact server..

[ System Events ]
Error - 11/03/2013 02:50:22 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 11/03/2013 02:50:22 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 11/03/2013 02:50:31 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:18 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:18 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:45:26 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 12/03/2013 15:46:12 | Computer Name = David-PC | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Bing
Desktop Update service service to connect.

Error - 13/03/2013 03:18:43 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 13/03/2013 03:18:43 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 13/03/2013 03:18:52 | Computer Name = David-PC | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!


< End of report >
David South
Active Member
 
Posts: 12
Joined: March 8th, 2013, 10:36 am

Re: Can you please help me as I think my computer is infecte

Unread postby pgmigg » March 13th, 2013, 11:15 am

Hello David,

Your latest set of logs appear to be clean! :cheers:
This is my general post for when your logs show no more signs of malware.
Before I give you instructions how to keep your computer clean and secure, you need to make a few additional steps

Step 1.
Latest Java Installation Needed!

Attention: Print these instructions or copy them. You will be closing your browser!!

DOWNLOAD LATEST VERSION
  1. Get the latest version (7u17) of Java Runtime Environment (JRE)... © Sun Microsystems, Inc.
  2. Click the "Download JRE" button to the right.
  3. Check "Accept License Agreement "
  4. Locate the entry for Windows x64, click on the associated file name, then save the file to your Desktop.

INSTALL Java
  1. Close all open applications (standard), especially your browser.
  2. From Desktop please right-click on jre-7u17-windows-x64.exe select "Run As Administrator..." to install the newest version.
  3. Follow the on-screen directions. When installation is completed successfully, please reboot your computer normally.
  4. Once the computer has been restarted, you can delete the "downloaded" installation file from your desktop.

Step 2.
OTL - Run Fix Script
You should still have OTL on your desktop.
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Copy and Paste the following code into the Image text box. Do not include the word Code
    Code: Select all
    :Commands
    [EMPTYTEMP]
    [CLEARALLRESTOREPOINTS]
    
  3. Click under the Custom Scan/Fixes box and paste the copied text.
  4. Click the Run Fix button. If prompted... click OK.
  5. OTL may ask to reboot the machine. Please do so if asked.

Step 3.
OTL-Cleanup
  1. Right click on OTL.exe select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal, please select OK to reboot your computer.

Then:
Please don't forget to enable all your defense software!

Finally:
Please click HERE to find a short guide to staying safer online.

Please don't hesitate to ask any additional questions.

Stay Safe! ;)
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
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pgmigg
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Re: Can you please help me as I think my computer is infecte

Unread postby David South » March 13th, 2013, 11:44 am

Thank you for all of your help.
David South
Active Member
 
Posts: 12
Joined: March 8th, 2013, 10:36 am

Re: Can you please help me as I think my computer is infecte

Unread postby pgmigg » March 13th, 2013, 11:59 am

Thank you for all of your help.

You are very welcome, David! :D

Stay Safe! ;)
pgmigg
User avatar
pgmigg
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Posts: 3184
Joined: July 8th, 2008, 1:25 pm
Location: GMT-05:00

Re: Can you please help me as I think my computer is infecte

Unread postby deltalima » March 16th, 2013, 4:03 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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