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Need help removing ilivid from computer.

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Need help removing ilivid from computer.

Unread postby cgcomeaux » March 7th, 2013, 8:05 am

Hi, I need help removing ilivid from my laptop. I also wanted to ask? I use windows 7 and have 2 accounts setup on this computer. If I follow your instruction from the administrator side will it clean up both accounts or do I have to do the same procedure for both accounts? below are the DDS logs you requested. Thanks, for your help.

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/28/2012 3:46:00 PM
System Uptime: 3/6/2013 1:18:48 PM (17 hours ago)
.
Motherboard: TOSHIBA | | QFKAA
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz | SOCKET 0 | 2093/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 683 GiB total, 625.136 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FB301179&REV_05\4&1E817480&0&00E0
Manufacturer: Realtek
Name: Realtek PCIe FE Family Controller
PNP Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FB301179&REV_05\4&1E817480&0&00E0
Service: RTL8167
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&1180267F&0&02
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter #2
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&1180267F&0&02
Service: vwifimp
.
==== System Restore Points ===================
.
RP72: 2/17/2013 10:24:16 PM - OTL Restore Point - 2/17/2013 10:24:13 PM
RP73: 2/17/2013 10:32:58 PM - OTL Restore Point - 2/17/2013 10:32:58 PM
RP74: 2/17/2013 10:42:12 PM - OTL Restore Point - 2/17/2013 10:42:07 PM
RP76: 2/17/2013 10:51:08 PM - pre malware cleanup
RP77: 2/17/2013 10:52:14 PM - OTL Restore Point - 2/17/2013 10:52:14 PM
RP78: 2/17/2013 11:07:35 PM - OTL Restore Point - 2/17/2013 11:07:31 PM
RP79: 2/17/2013 11:20:29 PM - OTL Restore Point - 2/17/2013 11:20:29 PM
RP80: 2/19/2013 1:03:27 PM - Installed SpyHunter
RP81: 2/21/2013 7:20:19 PM - Removed SpyHunter
RP82: 2/28/2013 7:55:36 PM - malware removal
RP83: 3/2/2013 8:37:06 PM - Removed Java 7 Update 9
RP84: 3/2/2013 8:38:12 PM - Removed Java 7 Update 9 (64-bit)
RP85: 3/2/2013 8:43:35 PM - OTL Restore Point - 3/2/2013 8:43:35 PM
RP86: 3/2/2013 9:08:48 PM - OTL Restore Point - 3/2/2013 9:08:45 PM
RP87: 3/3/2013 3:54:30 PM - OTL Restore Point - 3/3/2013 3:54:29 PM
.
==== Installed Programs ======================
.
ABBYY FineReader 9.0 Sprint
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.6) MUI
Bonjour
CaddieSync Express 1.4.3
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Epson Connect
Epson Customer Participation
Epson Download Navigator
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EPSON WorkForce 545 Series Printer Uninstall
EpsonNet Print
Google Chrome
Google Talk Plugin
Google Update Helper
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
Intel PROSet Wireless
Intel(R) Manageability Engine Firmware Recovery Agent
Intel(R) Management Engine Components
Intel(R) OpenCL CPU Runtime
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel(R) WiDi
Intel(R) Wireless Display
Intel® PROSet/Wireless WiFi Software
Intel® Trusted Connect Service Client
Junk Mail filter update
Logitech Harmony Remote Software 7
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Starter 2010 - English
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
Norton Anti-Theft
Norton AntiVirus
PlayMemories Home
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Remote Control USB Driver
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Silicon Laboratories CP210x USB to UART Bridge (Driver Removal)
Skype™ 6.0
SRS Premium Sound Control Panel
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD Protection
TOSHIBA HDD/SSD Alert
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
Toshiba Security Dashboard
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA User's Guide
TOSHIBA Value Added Package
TOSHIBA VIDEO PLAYER
TOSHIBA Web Camera Application
TOSHIBA Wireless Display Monitor
TOSHIBARegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Utility Common Driver
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
3/7/2013 5:46:16 AM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was -1 milliseconds.
3/6/2013 6:54:39 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
3/6/2013 6:53:57 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80003380cee, 0xfffff8800290e980, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 030613-27284-01.
3/6/2013 6:49:43 AM, Error: Service Control Manager [7034] - The ABBYY FineReader 9.0 Sprint Licensing Service service terminated unexpectedly. It has done this 1 time(s).
3/6/2013 6:49:43 AM, Error: Service Control Manager [7031] - The Norton Anti-Theft service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
3/6/2013 6:49:43 AM, Error: Service Control Manager [7031] - The Common Client Job Manager Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
3/6/2013 11:10:43 PM, Error: Microsoft-Windows-WMPNSS-Service [14370] - A device with IP address '192.168.0.198' failed to register itself for protected content retrieval due to unknown error '0xc00d28af'.
3/4/2013 7:23:16 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was 10 milliseconds.
3/4/2013 10:42:08 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was 11 milliseconds.
3/4/2013 10:04:53 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was 31 milliseconds.
3/3/2013 9:21:24 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was 15 milliseconds.
2/28/2013 8:54:27 PM, Error: Service Control Manager [7023] - The Intel(R) PROSet/Wireless Zero Configuration Service service terminated with the following error: %%-2147196306
.
==== End Of File ===========================


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by Chris Comeaux II at 6:03:31 on 2013-03-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8082.5726 [GMT -6:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Norton Anti-Theft\Engine\1.6.0.17\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\ThpSrv.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
C:\Program Files (x86)\Norton Anti-Theft\Engine\1.6.0.17\ccSvcHst.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
C:\Windows\System32\spool\drivers\x64\3\E_YATIHWA.EXE
C:\Windows\System32\spool\drivers\x64\3\E_YATIHWA.EXE
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\TOSHIBA\TECO\TecoHook.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y
uProxyOverride = <local>;*.local
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
uRun: [Google Update] "C:\Users\Chris Comeaux II\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [Driver Detective] C:\Program Files (x86)\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.exe /applicationMode:systemTray /showWelcome:false
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe"
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
mRun: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [CaddieSyncConduit] C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{37C81D5C-6064-494E-BA53-4112595427DB} : NameServer = 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\24F696E676F60284F6473707F647 : DHCPNameServer = 10.1.0.1 10.1.0.2
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\34963736F62473735303 : DHCPNameServer = 10.103.7.1 69.1.184.67
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\65351445D213136333 : DHCPNameServer = 10.100.4.1 69.1.184.67
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\7596C6C6963747F6E614962707F62747 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\8424022554E44514C4 : DHCPNameServer = 10.103.7.1 69.1.184.67
TCP: Interfaces\{DA66B661-AEB2-461F-A5F6-E400E78D0DC5}\8424022556E64716C63702653514450213238333 : DHCPNameServer = 10.100.200.51 10.100.100.50 4.2.2.2
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SRS Premium Sound 3D] "C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" /f="C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_PS3D.zip" /h
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [TOSHIBA Face Recognition] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-1-27 16152]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2011-3-23 36992]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2012-6-16 482384]
R1 ccSet_NAT;Norton Anti-Theft Settings Manager;C:\windows\System32\drivers\NATx64\0106000.011\ccSetx64.sys [2012-10-11 168096]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 EpsonCustomerParticipation;EpsonCustomerParticipation;C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-6-9 555392]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2012-6-16 128280]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-6-16 161560]
R2 NAT;Norton Anti-Theft;C:\Program Files (x86)\Norton Anti-Theft\Engine\1.6.0.17\ccSvcHst.exe [2012-10-11 143928]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\SymcPCCULaunchSvc.exe [2012-6-16 135608]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe [2012-6-16 126392]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2012-11-27 479840]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-11-3 8704]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2012-2-9 295360]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-6-16 363800]
R2 ZeroConfigService;Intel(R) PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-8 594704]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.0.28\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-3-5 1388120]
R3 ccSet_NAV;Norton AntiVirus Settings Manager;C:\windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]
R3 CeKbFilter;CeKbFilter;C:\windows\System32\drivers\CeKbFilter.sys [2012-6-16 20592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-9-28 138912]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.0.28\Definitions\IPSDefs\20130306.001\IDSviA64.sys [2013-3-6 513184]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-1-27 356120]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-1-27 787736]
R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2012-1-26 25496]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-6-16 38096]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 SmbDrv;SmbDrv;C:\windows\System32\drivers\Smb_driver.sys [2012-2-24 22800]
R3 SymDS;Symantec Data Store;C:\windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-5 451192]
R3 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-5 1129120]
R3 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-5 190072]
R3 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-5 405624]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2012-6-16 57216]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-11-25 138152]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-12-14 833976]
R3 WSDScan;WSD Scan Support via UMB;C:\windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-10-19 160944]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\windows\System32\drivers\ssudbus.sys [2012-9-19 102368]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2012-1-26 34200]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-8 273168]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\windows\System32\drivers\RtsP2Stor.sys [2012-6-16 259176]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-6-16 677480]
S3 SkyhawkeUSBLan;SkyhawkeUSBLan;C:\windows\System32\drivers\btblan.sys [2010-4-15 47600]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\windows\System32\drivers\ssudmdm.sys [2012-9-19 203104]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-9-29 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-03-04 04:03:36 -------- d-----w- C:\Program Files (x86)\ESET
2013-03-03 01:36:10 -------- d-----w- C:\Users\Chris Comeaux II\AppData\Roaming\WinBatch
2013-03-01 02:16:23 -------- d-----w- C:\windows\ERUNT
2013-03-01 02:16:17 -------- d-----w- C:\JRT
2013-02-22 01:08:12 -------- d-----w- C:\ProgramData\Webroot
2013-02-22 01:08:11 -------- d-----w- C:\Users\Chris Comeaux II\AppData\Local\PackageAware
2013-02-19 19:04:06 -------- d-----w- C:\Program Files\Enigma Software Group
2013-02-19 19:03:19 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
2013-02-18 03:01:04 -------- d-----w- C:\_OTL
2013-02-18 02:41:05 -------- d-----w- C:\Users\Chris Comeaux II\AppData\Roaming\PC Utility Kit
2013-02-18 02:40:35 -------- d-----w- C:\ProgramData\PC Utility Kit
2013-02-18 01:15:36 -------- d-----w- C:\ProgramData\Wincert
2013-02-13 05:08:40 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 05:08:40 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 05:06:01 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-02-13 05:06:00 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-02-13 00:01:01 5553512 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-02-13 00:01:01 3967848 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-02-13 00:01:00 3913064 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-02-13 00:00:56 3153408 ----a-w- C:\windows\System32\win32k.sys
2013-02-13 00:00:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-02-13 00:00:52 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-02-13 00:00:52 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-02-13 00:00:52 215040 ----a-w- C:\windows\System32\winsrv.dll
2013-02-13 00:00:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-02-13 00:00:51 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-02-13 00:00:50 288088 ----a-w- C:\windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 00:00:50 1913192 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-02-06 03:10:31 737952 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\srtsp64.sys
2013-02-06 03:10:31 451192 ----a-r- C:\windows\System32\drivers\NAVx64\1309010.00E\symds64.sys
2013-02-06 03:10:31 405624 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\symnets.sys
2013-02-06 03:10:31 37536 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\srtspx64.sys
2013-02-06 03:10:31 1129120 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys
2013-02-06 03:10:30 190072 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys
2013-02-06 03:10:30 167072 ----a-w- C:\windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys
2013-02-06 03:10:24 -------- d-----w- C:\windows\System32\drivers\NAVx64\1309010.00E
.
==================== Find3M ====================
.
2013-02-12 23:56:48 71024 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-12 23:56:48 691568 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-01-22 00:15:05 83968 ----a-w- C:\windows\System32\E_YD4BHWA.DLL
2013-01-22 00:15:05 120320 ----a-w- C:\windows\System32\E_YLMHWA.DLL
2013-01-09 01:19:09 2312704 ----a-w- C:\windows\System32\jscript9.dll
2013-01-09 01:12:03 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-01-09 01:11:06 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-01-09 01:07:51 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-01-09 01:07:47 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-01-08 22:11:21 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-01-04 04:43:21 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2012-12-16 17:11:22 46080 ----a-w- C:\windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\windows\SysWow64\atmlib.dll
2012-12-07 13:20:16 441856 ----a-w- C:\windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\windows\SysWow64\gameux.dll
.
============= FINISH: 6:03:57.31 ===============
cgcomeaux
Active Member
 
Posts: 9
Joined: February 25th, 2013, 9:53 pm
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Re: Need help removing ilivid from computer.

Unread postby askey127 » March 7th, 2013, 5:24 pm

Looking over your logs.
Be back soon.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Need help removing ilivid from computer.

Unread postby askey127 » March 7th, 2013, 5:48 pm

Hi cgcomeaux,
-------------------------------------------------------------
AdwCleaner Download
Please download AdwCleaner from HERE and save it to your desktop or somewhere you can find it.
-------------------------------------------------------------
AdwCleaner Removals
  • Close all open programs and internet browsers.
  • Double click to Start AdwCleaner. (Right click and choose "Run as administrator" in Vista/Win7).
  • Click on the Delete button.
  • Click OK to the prompts.
  • Your computer will be rebooted automatically. A log will open after the restart.
  • Post the contents of the log in your next reply.
You can also find the log in the main directory of the C: drive as C:\AdwCleaner[S1].txt
---------------------------------------------
Please download SystemLook from the link below and save it to your Desktop.
Download Mirror #1

Note: SystemLook download was unavailable when I tried it. If you can't get it, just tell me and post the previous adwCleaner log. -askey127

  • Double-click SystemLook.exe to run it. OK the User Account Control.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :filefind
    *Fun4IM*
    *Bandoo*
    *Searchnu*
    *Searchqu*
    *iLivid*
    *whitesmoke*
    *datamngr*
    *trolltech*
    *sweetim*
    
    :folderfind
    *Fun4IM*
    *Bandoo*
    *Searchnu*
    *Searchqu*
    *iLivid*
    *whitesmoke*
    *datamngr*
    *trolltech*
    *sweetim*
    
    :Regfind
    Fun4IM
    Bandoo
    Searchnu
    Searchqu
    iLivid
    whitesmoke
    datamngr
    kelkoopartners
    trolltech
    sweetie
    sweetim
    
    
  • Click the Look button to start the scan.
    Because of the Registry searches, the scan may take 15 minutes or a bit more to run on a large machine. Please be patient.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The results log can also be found on your Desktop, entitled SystemLook.txt

So, we are looking for the log from adwCleaner, and the SystemLook report.
Please feel free to use separate replies if you wish.

askey127
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Re: Need help removing ilivid from computer.

Unread postby cgcomeaux » March 8th, 2013, 12:42 am

# AdwCleaner v2.114 - Logfile created 03/07/2013 at 22:28:16
# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Chris Comeaux II - CHRISCOMEAUX-PC
# Boot Mode : Normal
# Running from : C:\Users\Chris Comeaux\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : \END
Folder Deleted : C:\ProgramData\APN

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Software
Key Deleted : HKU\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.152

File : C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.1769] : homepage = "hxxp://www.searchnu.com/406",

File : C:\Users\Chris Comeaux II\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1898 octets] - [07/03/2013 22:28:16]

########## EOF - \AdwCleaner[S1].txt - [1958 octets] ##########


SystemLook 30.07.11 by jpshortstuff
Log created at 22:34 on 07/03/2013 by Chris Comeaux II
Administrator - Elevation successful

========== filefind ==========

Searching for "*Fun4IM*"
No files found.

Searching for "*Bandoo*"
No files found.

Searching for "*Searchnu*"
C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage --a---- 5120 bytes [02:40 07/03/2013] [04:22 08/03/2013] BBE1392ECAF0E01A7CA3795C081F86F3
C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage-journal --a---- 5672 bytes [02:40 07/03/2013] [04:22 08/03/2013] 8020AABB37ABF07880D0A19D202A8AB5
C:\Users\Chris Comeaux\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\GDZIZ51Z\www.searchnu[1].xml --a---- 1248 bytes [04:31 08/03/2013] [04:31 08/03/2013] 3E5FECF8821D5EE373D5155E26D46CEA

Searching for "*Searchqu*"
No files found.

Searching for "*iLivid*"
C:\_OTL\MovedFiles\02172013_210104\C_Windows\Prefetch\ILIVIDSETUP.EXE-31371E05.pf --a---- 47882 bytes [01:15 18/02/2013] [01:15 18/02/2013] 9308A96460BB1A83A5940A5AF75E2FE1
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\iLivid.exe --a---- 3439616 bytes [01:16 18/02/2013] [11:52 20/01/2013] D5FC2EA934CBC5EF6140DEE011984DFA
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_de.qm --a---- 32485 bytes [01:16 18/02/2013] [11:51 20/01/2013] E38586374B7462948E741513ACA73469
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_en.qm --a---- 23 bytes [01:16 18/02/2013] [11:51 20/01/2013] 4AEF4415F2E976B2CC6F24B877804A57
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_es.qm --a---- 31308 bytes [01:16 18/02/2013] [11:51 20/01/2013] 4F81DFF25D4A9D62AE6F00188F20DD95
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_fr.qm --a---- 33782 bytes [01:16 18/02/2013] [11:51 20/01/2013] 74E8B1351C97B563C6150589ECA02669
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_it.qm --a---- 31432 bytes [01:16 18/02/2013] [11:51 20/01/2013] 1CB37F7FF96D25B3409F4143FA433E04
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_pt.qm --a---- 28820 bytes [01:16 18/02/2013] [11:51 20/01/2013] 9DAD581B07E6F8FA319F78E9D327191C
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\translations\ilivid_tr.qm --a---- 29146 bytes [01:16 18/02/2013] [11:51 20/01/2013] BBAE9B0AEA7697753FCDBC353D42FC38

Searching for "*whitesmoke*"
No files found.

Searching for "*datamngr*"
No files found.

Searching for "*trolltech*"
No files found.

Searching for "*sweetim*"
No files found.

========== folderfind ==========

Searching for "*Fun4IM*"
No folders found.

Searching for "*Bandoo*"
No folders found.

Searching for "*Searchnu*"
No folders found.

Searching for "*Searchqu*"
No folders found.

Searching for "*iLivid*"
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid d------ [01:15 18/02/2013]
C:\_OTL\MovedFiles\03032013_155353\C_Users\Chris Comeaux\AppData\Local\iLivid\iLivid d------ [01:16 18/02/2013]

Searching for "*whitesmoke*"
No folders found.

Searching for "*datamngr*"
No folders found.

Searching for "*trolltech*"
No folders found.

Searching for "*sweetim*"
No folders found.

========== Regfind ==========

Searching for "Fun4IM"
No data found.

Searching for "Bandoo"
No data found.

Searching for "Searchnu"
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchnu.com]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.searchnu.com/406"

Searching for "Searchqu"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
@="ISearchQueryHelper"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
@="ISearchQueryHelper"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
@="ISearchQueryHelper"

Searching for "iLivid"
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid\iLivid]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid\iLivid]
"Home"="C:\Users\Chris Comeaux\AppData\Local\iLivid"
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid\player]
"player_path"="C:\Users\Chris Comeaux\AppData\Local\iLivid\VLC\vlc.exe"
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid\player\hosts\ilivid.com]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.8\com.trolltech.Qt.QImageIOHandlerFactoryInterface:\C:\Users\Chris Comeaux\AppData\Local\iLivid]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech\OrganizationDefaults\Qt Plugin Cache 4.8.false\C:\Users\Chris Comeaux\AppData\Local\iLivid]

Searching for "whitesmoke"
No data found.

Searching for "datamngr"
No data found.

Searching for "kelkoopartners"
No data found.

Searching for "trolltech"
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.7\com.trolltech.Qt.QImageIOHandlerFactoryInterface:]
[HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.8\com.trolltech.Qt.QImageIOHandlerFactoryInterface:]

Searching for "sweetie"
No data found.

Searching for "sweetim"
No data found.

-= EOF =-
cgcomeaux
Active Member
 
Posts: 9
Joined: February 25th, 2013, 9:53 pm

Re: Need help removing ilivid from computer.

Unread postby askey127 » March 8th, 2013, 9:35 am

cgcomeaux,
If you already have an older copy of OTL.exe, I would first delete it, to be safe..

Then please download a new one. (You will have to set your home page to something else, like Google, Bing, etc after this "fix".)
---------------------------------------------
Download the OTL Scanner
Download OTL.exe by OldTimer and save it to your desktop.

----------------------------------------------
Perform a Custom Fix with OTL
Run OTL (Right click and choose "Run as administrator" in Vista/Win7)
  • In the Custom Scans/Fixes box at the bottom, paste in the following lines from the Code box (Do not include the word "Code"):
    Code: Select all
    :Commands
    [CREATERESTOREPOINT]
    
    :Reg
    [-HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchnu.com]
    [HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\Main]
    "Start Page"=-
    [-HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid]
    [-HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech]
    
    :Files
    C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage
    C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage-journal
    C:\Users\Chris Comeaux\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\GDZIZ51Z\www.searchnu[1].xml
    ipconfig /flushdns /c
    
    :Commands
    [PURITY]
    [emptyjava]
    [emptyflash] 
    [EMPTYTEMP]
    [RESETHOSTS]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    
  • Then click the Run Fix button at the top.
  • Let the program run unhindered, and click to allow the Reboot when it is done.
    When the computer Reboots, and you start your usual account, a Notepad text file will appear.
  • Copy the contents of that file and post it in your next reply.
    The FIX log file will also be available and named by timestamp here: C:\_OTL\Moved Files\mmddyyyy_hhmmss.log

----------------------------------------------
After posting the Resulting FIX log, Please Rescan as follows:
Open OTL again and click the Quick Scan button. Post the new log it produces, OTL.txt, in your next reply.

askey127
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Re: Need help removing ilivid from computer.

Unread postby cgcomeaux » March 8th, 2013, 12:17 pm

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== REGISTRY ==========
Registry key HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchnu.com\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Microsoft\Internet Explorer\Main\\Start Page deleted successfully.
Registry key HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\ilivid\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-3989266181-3845419125-1973576589-1000\Software\Trolltech\ deleted successfully.
========== FILES ==========
C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage moved successfully.
C:\Users\Chris Comeaux\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.searchnu.com_0.localstorage-journal moved successfully.
C:\Users\Chris Comeaux\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\GDZIZ51Z\www.searchnu[1].xml moved successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Chris Comeaux\Downloads\cmd.bat deleted successfully.
C:\Users\Chris Comeaux\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Chris Comeaux
->Java cache emptied: 0 bytes

User: Chris Comeaux II
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Chris Comeaux
->Flash cache emptied: 0 bytes

User: Chris Comeaux II
->Flash cache emptied: 492 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYTEMP]

User: All Users

User: Chris Comeaux
->Temp folder emptied: 603192 bytes
->Temporary Internet Files folder emptied: 666591 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 362067270 bytes
->Flash cache emptied: 0 bytes

User: Chris Comeaux II
->Temp folder emptied: 77576 bytes
->Temporary Internet Files folder emptied: 13633335 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 8373358 bytes
->Flash cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10572 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
RecycleBin emptied: 118523119 bytes

Total Files Cleaned = 481.00 mb

C:\windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 03082013_101158
cgcomeaux
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Posts: 9
Joined: February 25th, 2013, 9:53 pm

Re: Need help removing ilivid from computer.

Unread postby askey127 » March 8th, 2013, 3:24 pm

cgcomeaux,
Good work.
I think that will take care of iLivid.
Did you have a HOSTS file that you installed yourself?
Are there any other issues we should address in this thread?

askey127
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askey127
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Re: Need help removing ilivid from computer.

Unread postby askey127 » March 16th, 2013, 6:43 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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