Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

virus/malware removal

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: virus/malware removal

Unread postby wv2sc » March 8th, 2013, 10:17 pm

Hi deltalima,

Following is the OTL log:

========== FILES ==========
< sc query /c >
SERVICE_NAME: AdobeARMservice
DISPLAY_NAME: Adobe Acrobat Update Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AeLookupSvc
DISPLAY_NAME: Application Experience
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AudioEndpointBuilder
DISPLAY_NAME: Windows Audio Endpoint Builder
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Audiosrv
DISPLAY_NAME: Windows Audio
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AVGIDSAgent
DISPLAY_NAME: AVGIDSAgent
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: avgwd
DISPLAY_NAME: AVG WatchDog
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: BFE
DISPLAY_NAME: Base Filtering Engine
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Browser
DISPLAY_NAME: Computer Browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: CryptSvc
DISPLAY_NAME: Cryptographic Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: DcomLaunch
DISPLAY_NAME: DCOM Server Process Launcher
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Dhcp
DISPLAY_NAME: DHCP Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Dnscache
DISPLAY_NAME: DNS Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: DPS
DISPLAY_NAME: Diagnostic Policy Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: EapHost
DISPLAY_NAME: Extensible Authentication Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: eventlog
DISPLAY_NAME: Windows Event Log
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: EventSystem
DISPLAY_NAME: COM+ Event System
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: fdPHost
DISPLAY_NAME: Function Discovery Provider Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: FDResPub
DISPLAY_NAME: Function Discovery Resource Publication
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: FontCache
DISPLAY_NAME: Windows Font Cache Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: gpsvc
DISPLAY_NAME: Group Policy Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: HomeGroupListener
DISPLAY_NAME: HomeGroup Listener
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: HomeGroupProvider
DISPLAY_NAME: HomeGroup Provider
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: hpqcxs08
DISPLAY_NAME: hpqcxs08
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: hpqddsvc
DISPLAY_NAME: HP CUE DeviceDiscovery Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: IKEEXT
DISPLAY_NAME: IKE and AuthIP IPsec Keying Modules
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: iphlpsvc
DISPLAY_NAME: IP Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: KeyIso
DISPLAY_NAME: CNG Key Isolation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: LanmanServer
DISPLAY_NAME: Server
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: LanmanWorkstation
DISPLAY_NAME: Workstation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: lmhosts
DISPLAY_NAME: TCP/IP NetBIOS Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: MMCSS
DISPLAY_NAME: Multimedia Class Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: MpsSvc
DISPLAY_NAME: Windows Firewall
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Net Driver HPZ12
DISPLAY_NAME: Net Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Netman
DISPLAY_NAME: Network Connections
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: netprofm
DISPLAY_NAME: Network List Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: NlaSvc
DISPLAY_NAME: Network Location Awareness
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: nsi
DISPLAY_NAME: Network Store Interface Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: p2pimsvc
DISPLAY_NAME: Peer Networking Identity Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: p2psvc
DISPLAY_NAME: Peer Networking Grouping
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PcaSvc
DISPLAY_NAME: Program Compatibility Assistant Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PlugPlay
DISPLAY_NAME: Plug and Play
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Pml Driver HPZ12
DISPLAY_NAME: Pml Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PNRPsvc
DISPLAY_NAME: Peer Name Resolution Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Power
DISPLAY_NAME: Power
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: ProfSvc
DISPLAY_NAME: User Profile Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RasMan
DISPLAY_NAME: Remote Access Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RpcEptMapper
DISPLAY_NAME: RPC Endpoint Mapper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RpcSs
DISPLAY_NAME: Remote Procedure Call (RPC)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SamSs
DISPLAY_NAME: Security Accounts Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Schedule
DISPLAY_NAME: Task Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SENS
DISPLAY_NAME: System Event Notification Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: ShellHWDetection
DISPLAY_NAME: Shell Hardware Detection
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Spooler
DISPLAY_NAME: Print Spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: sppsvc
DISPLAY_NAME: Software Protection
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SSDPSRV
DISPLAY_NAME: SSDP Discovery
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SstpSvc
DISPLAY_NAME: Secure Socket Tunneling Protocol Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: StiSvc
DISPLAY_NAME: Windows Image Acquisition (WIA)
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SysMain
DISPLAY_NAME: Superfetch
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: TapiSrv
DISPLAY_NAME: Telephony
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Themes
DISPLAY_NAME: Themes
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: TrkWks
DISPLAY_NAME: Distributed Link Tracking Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: UMVPFSrv
DISPLAY_NAME: UMVPFSrv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: upnphost
DISPLAY_NAME: UPnP Device Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: UxSms
DISPLAY_NAME: Desktop Window Manager Session Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wcncsvc
DISPLAY_NAME: Windows Connect Now - Config Registrar
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WdiServiceHost
DISPLAY_NAME: Diagnostic Service Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WdiSystemHost
DISPLAY_NAME: Diagnostic System Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WinHttpAutoProxySvc
DISPLAY_NAME: WinHTTP Web Proxy Auto-Discovery Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Winmgmt
DISPLAY_NAME: Windows Management Instrumentation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Wlansvc
DISPLAY_NAME: WLAN AutoConfig
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WMPNetworkSvc
DISPLAY_NAME: Windows Media Player Network Sharing Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WSearch
DISPLAY_NAME: Windows Search
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wuauserv
DISPLAY_NAME: Windows Update
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wudfsvc
DISPLAY_NAME: Windows Driver Foundation - User-mode Driver Framework
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.

OTL by OldTimer - Version 3.2.69.0 log created on 03082013_211555
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm
Advertisement
Register to Remove

Re: virus/malware removal

Unread postby deltalima » March 9th, 2013, 10:37 am

Hi wv2sc,

Registry Backup (TCRB)

Please download tweaking.com_registry_backup_setup.exe
Choose a download site for the installer... download and save it to your desktop.
Double click on the "...setup.exe" program and install the program. Let the install use the default installation. How to tutorial here.

Once the program is installed...
  1. Double click the Tweaking.com Registry Backup icon ... on your Desktop to open the program.
  2. It should open with the Backup Registry tab selected and all file options checked. Check any that are not already checked.
  3. Click on Backup Now to create a backup of your Registry.
    You'll see "Waiting for Volume Shadow Copy snapshot..." this may take a few moments, just be patient.
  4. When completed you should see a message saying something like ... Successful ??/?? Registry Files Backed Up ... ?? is total number of files, both numbers should match.
  5. Close and exit the program.

Run OTL Script

  • Double-click OTL.exe (Right click and choose "Run as administrator" in Vista/Win7).
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    
    :files
    sc create wscsvc type= share start= delayed-auto error= normal binPath="C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted" depend=RpcSs/WinMgmt obj= "NT AUTHORITY\LocalService"
     DisplayName= "Security Center" /c
    sc query /c
    
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 9th, 2013, 12:05 pm

Hi deltalima,

Following is the OTL log:

========== FILES ==========
Invalid Switch: WinMgmt obj= "NT AUTHORITY\LocalService"
< DisplayName= "Security Center" /c >
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc query /c >
SERVICE_NAME: AdobeARMservice
DISPLAY_NAME: Adobe Acrobat Update Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AeLookupSvc
DISPLAY_NAME: Application Experience
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AudioEndpointBuilder
DISPLAY_NAME: Windows Audio Endpoint Builder
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Audiosrv
DISPLAY_NAME: Windows Audio
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: AVGIDSAgent
DISPLAY_NAME: AVGIDSAgent
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: avgwd
DISPLAY_NAME: AVG WatchDog
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: BFE
DISPLAY_NAME: Base Filtering Engine
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Browser
DISPLAY_NAME: Computer Browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: CryptSvc
DISPLAY_NAME: Cryptographic Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: DcomLaunch
DISPLAY_NAME: DCOM Server Process Launcher
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Dhcp
DISPLAY_NAME: DHCP Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Dnscache
DISPLAY_NAME: DNS Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: DPS
DISPLAY_NAME: Diagnostic Policy Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: EapHost
DISPLAY_NAME: Extensible Authentication Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: eventlog
DISPLAY_NAME: Windows Event Log
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: EventSystem
DISPLAY_NAME: COM+ Event System
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: fdPHost
DISPLAY_NAME: Function Discovery Provider Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: FDResPub
DISPLAY_NAME: Function Discovery Resource Publication
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: FontCache
DISPLAY_NAME: Windows Font Cache Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: gpsvc
DISPLAY_NAME: Group Policy Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: HomeGroupListener
DISPLAY_NAME: HomeGroup Listener
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: HomeGroupProvider
DISPLAY_NAME: HomeGroup Provider
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: hpqcxs08
DISPLAY_NAME: hpqcxs08
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: hpqddsvc
DISPLAY_NAME: HP CUE DeviceDiscovery Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: IKEEXT
DISPLAY_NAME: IKE and AuthIP IPsec Keying Modules
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: iphlpsvc
DISPLAY_NAME: IP Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: KeyIso
DISPLAY_NAME: CNG Key Isolation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: LanmanServer
DISPLAY_NAME: Server
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: LanmanWorkstation
DISPLAY_NAME: Workstation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: lmhosts
DISPLAY_NAME: TCP/IP NetBIOS Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: MMCSS
DISPLAY_NAME: Multimedia Class Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: MpsSvc
DISPLAY_NAME: Windows Firewall
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Net Driver HPZ12
DISPLAY_NAME: Net Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Netman
DISPLAY_NAME: Network Connections
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: netprofm
DISPLAY_NAME: Network List Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: NlaSvc
DISPLAY_NAME: Network Location Awareness
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: nsi
DISPLAY_NAME: Network Store Interface Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: p2pimsvc
DISPLAY_NAME: Peer Networking Identity Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: p2psvc
DISPLAY_NAME: Peer Networking Grouping
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PcaSvc
DISPLAY_NAME: Program Compatibility Assistant Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PlugPlay
DISPLAY_NAME: Plug and Play
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Pml Driver HPZ12
DISPLAY_NAME: Pml Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: PNRPsvc
DISPLAY_NAME: Peer Name Resolution Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Power
DISPLAY_NAME: Power
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: ProfSvc
DISPLAY_NAME: User Profile Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RasMan
DISPLAY_NAME: Remote Access Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RpcEptMapper
DISPLAY_NAME: RPC Endpoint Mapper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: RpcSs
DISPLAY_NAME: Remote Procedure Call (RPC)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SamSs
DISPLAY_NAME: Security Accounts Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Schedule
DISPLAY_NAME: Task Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SENS
DISPLAY_NAME: System Event Notification Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: ShellHWDetection
DISPLAY_NAME: Shell Hardware Detection
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Spooler
DISPLAY_NAME: Print Spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SSDPSRV
DISPLAY_NAME: SSDP Discovery
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SstpSvc
DISPLAY_NAME: Secure Socket Tunneling Protocol Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: StiSvc
DISPLAY_NAME: Windows Image Acquisition (WIA)
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: swprv
DISPLAY_NAME: Microsoft Software Shadow Copy Provider
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: SysMain
DISPLAY_NAME: Superfetch
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: TapiSrv
DISPLAY_NAME: Telephony
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Themes
DISPLAY_NAME: Themes
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: TrkWks
DISPLAY_NAME: Distributed Link Tracking Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: UMVPFSrv
DISPLAY_NAME: UMVPFSrv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: upnphost
DISPLAY_NAME: UPnP Device Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: UxSms
DISPLAY_NAME: Desktop Window Manager Session Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: VSS
DISPLAY_NAME: Volume Shadow Copy
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wcncsvc
DISPLAY_NAME: Windows Connect Now - Config Registrar
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WdiServiceHost
DISPLAY_NAME: Diagnostic Service Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Winmgmt
DISPLAY_NAME: Windows Management Instrumentation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: Wlansvc
DISPLAY_NAME: WLAN AutoConfig
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WMPNetworkSvc
DISPLAY_NAME: Windows Media Player Network Sharing Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: WSearch
DISPLAY_NAME: Windows Search
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wuauserv
DISPLAY_NAME: Windows Update
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
SERVICE_NAME: wudfsvc
DISPLAY_NAME: Windows Driver Foundation - User-mode Driver Framework
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.

OTL by OldTimer - Version 3.2.69.0 log created on 03092013_110214
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 9th, 2013, 12:51 pm

Hi wv2sc,

Please click on this link

Click on the icon named wscsvc and save the file to your desktop.

Extract the contents of wscsvc, it will be a file named wscsvc.reg. Double click wscsvc.reg to import into the registry.

Now reboot the computer.

Run OTL Script

  • Double-click OTL.exe (Right click and choose "Run as administrator" in Vista/Win7).
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    
    :files
    sc query wscsvc /c
    
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 9th, 2013, 10:10 pm

Hi deltalima,

Following is the OTL log:

========== FILES ==========
< sc query wscsvc /c >
SERVICE_NAME: wscsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.

OTL by OldTimer - Version 3.2.69.0 log created on 03092013_210916
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 10th, 2013, 3:31 pm

Hi wv2sc,

File Upload

  • Please click on the following LINK. A new window will open.
  • Please copy/paste the text inside the codebox below into the box marked Link to topic where this file was requested:
    Code: Select all
    http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=61586
  • Click the Browse button and navigate to the folder:

    C:\

  • There should be a file there named: lx12core2641td.bin
  • Select the file and click Open
  • In the Leave any comments... box, please put:
    For deltalima
  • Finally click SendFile
  • let me know in your next post if the upload was successful.

Now repeat the procedure to upload the file

u12iavi5645u5380lo.bin also located in the root of C:\

Next run a new scan with DDS and post only the DDS.txt log file.

Please let me know how the computer is running now.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 10th, 2013, 4:10 pm

Hi deltalima,

The first file uploaded successfully; however, the 2nd file (u12iavi5645u5380lo.bin) did not because the file is greater than 5mb. The computer seems to running fine - no issues opening google.com and bing.com. Thanks again for all your help.

Following is the DDS log:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421
Run by Owner at 16:04:59 on 2013-03-10
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2038.1272 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: {07D90D00-A1D0-40FA-819C-7B82B03F4542} - <orphaned>
BHO: {0FB21A00-A1D0-40FA-819C-7B82B03F4542} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Exetender] "c:\program files\free ride games\GPlayer.exe" /runonstartup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
dRun: [Exetender] "c:\program files\free ride games\GPlayer.exe" /runonstartup
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\owner\appdata\roaming\microsoft\windows\start menu\programs\imvu\Run IMVU.lnk
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/i ... ction2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{19D01C64-F168-4847-88E3-FE6167DFF604} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{AE7F6407-DC22-4FFE-AFF5-6CFC12193B02} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{AE7F6407-DC22-4FFE-AFF5-6CFC12193B02}\053425850234F6D6075747562737 : DHCPNameServer = 192.168.1.5
TCP: Interfaces\{AE7F6407-DC22-4FFE-AFF5-6CFC12193B02}\1447966716534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{AE7F6407-DC22-4FFE-AFF5-6CFC12193B02}\33467616D696E67696E636 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AE7F6407-DC22-4FFE-AFF5-6CFC12193B02}\7796C6C696E6768616D6 : DHCPNameServer = 192.168.100.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\80t0krd4.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\free ride games\npExentCtl.dll
FF - plugin: c:\program files\free ride games\npGameTreatWidget.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - ExtSQL: !HIDDEN! 2012-03-20 20:30; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-16 94048]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-16 5814904]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2012-1-18 450848]
R2 X6XSEx_Pr143;X6XSEx_Pr143;c:\program files\free ride games\X6XSEx_Pr143.sys [2013-2-27 47432]
R3 RTL8187;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2010-1-7 375808]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 124180]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-2-15 158856]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-7 1343400]
.
=============== Created Last 30 ================
.
2013-03-09 14:55:44 -------- d-----w- C:\RegBackup
2013-03-09 14:54:54 -------- d-----w- c:\program files\Tweaking.com
2013-03-08 19:36:29 -------- d-----w- C:\_OTL
2013-03-07 03:12:25 -------- d-----w- C:\TDSSKiller_Quarantine
2013-03-05 23:49:23 -------- d-----w- C:\MGADiagToolOutput
2013-03-04 01:34:27 -------- d-----w- c:\users\owner\appdata\roaming\QuickScan
2013-03-03 20:42:13 -------- d-----w- c:\program files\BurnAware Free
2013-03-03 20:13:42 388096 ----a-r- c:\users\owner\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2013-03-03 20:13:42 -------- d-----w- c:\program files\Trend Micro
2013-03-03 20:04:00 -------- d-----w- c:\users\owner\appdata\roaming\AVG2013
2013-03-03 20:02:05 -------- d--h--w- C:\$AVG
2013-03-03 20:02:05 -------- d-----w- c:\programdata\AVG2013
2013-03-03 20:00:34 -------- d-----w- c:\program files\AVG
2013-03-03 19:48:08 -------- d-----w- c:\program files\Mozilla Maintenance Service
2013-03-03 19:23:05 -------- d-----w- c:\users\owner\appdata\local\Avg2013
2013-03-03 18:41:54 -------- d-----w- c:\users\owner\appdata\local\Programs
2013-03-03 18:16:36 -------- d-----w- C:\components
2013-03-03 16:15:29 3048563 ----a-w- C:\lx12core2641td.bin
2013-03-03 16:14:54 6851309 ----a-w- C:\u12iavi5645u5380lo.bin
2013-02-28 01:27:46 -------- d-----w- C:\Remote Programs
2013-02-28 01:27:18 1132448 ----a-w- c:\windows\system32\d3dx9_32.dll
2013-02-28 01:27:18 -------- d-----w- c:\programdata\Free Ride Games
2013-02-28 01:27:14 58264 ------w- c:\windows\ExentInfo.exe
2013-02-28 01:27:14 -------- d-----w- c:\program files\Free Ride Games
2013-02-28 01:27:12 225280 ----a-w- c:\program files\common files\installshield\iscript\iscript.dll
2013-02-28 01:27:11 77824 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\ctor.dll
2013-02-28 01:27:11 32768 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
2013-02-28 01:27:11 176128 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\iuser.dll
2013-02-28 01:27:09 614532 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
2013-02-28 01:24:12 -------- d-----w- c:\users\owner\appdata\local\SwvUpdater
2013-02-28 01:23:35 -------- d-----w- c:\users\owner\appdata\local\Discount Buddy
2013-02-28 01:23:12 33958 ----a-w- c:\programdata\uninstaller.exe
2013-02-19 23:29:48 -------- d-----w- c:\programdata\Big Fish Games
2013-02-19 23:29:44 -------- d-----w- c:\program files\bfgclient
2013-02-19 23:19:35 -------- d-----w- c:\program files\Conduit
.
==================== Find3M ====================
.
2012-12-14 21:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-11 17:27:56 4132864 ----a-w- c:\programdata\ReadOnlyInstaller.msi
.
============= FINISH: 16:05:30.59 ===============
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 10th, 2013, 4:25 pm

Hi wv2sc,

The DDS log looks much better now, let's do some final checks.

Please run a quick scan with Malwarebytes and post the log in your next reply.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 10th, 2013, 10:53 pm

Hi deltalima,

I noticed that when I run a Malwarebytes scan, AVG free always detects a threat (Trojan horse BackDoor.Generic13.COQK located in \windows\system32\drivers\csc.sys. I'm assuming that this might be a conflict between Malwarebytes & AVG? Following is the Malwarebytes log:


Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.10.07

Windows 7 x86 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

3/10/2013 6:53:52 PM
mbam-log-2013-03-10 (18-53-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 192819
Time elapsed: 5 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 11th, 2013, 4:14 am

Hi wv2sc,

when I run a Malwarebytes scan, AVG free always detects a threat


Does AVG give the option to repair / cure the file?

Download SystemLook 32 bit and save it to your Desktop


  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :filefind
    csc.sys
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt


Upload a File to Virustotal

Please go to Virustotal

Copy/paste this file and path into the white box at the top:
C:\windows\system32\drivers\csc.sys

Press Scan it - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.


ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista or Windows 7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • First please Disable any Antivirus you have active, as shown in This topic.
  • Note: Don't forget to re-enable it after the scan.
  • Next hold down Control then click on the following link to open a new window to ESET online scannner
  • Press the Blue Run ESET Online Scanner button on the left side of the page.
  • A popup box will open.
  • Select the option YES, I accept the Terms of Use then click on Start.
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on Start.
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on Finish.
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 11th, 2013, 8:08 pm

Hi deltalima,

Does AVG give the option to repair / cure the file?

According to AVG, the infected file cannot be cleaned because the original file was deleted and replaced by a malware file.

Following is the VirusTotal log:

SHA256: 8e349c9792d07953f5e00983d10aa734892f763a9db7568c7086a63ab2f2818d
File name: csc.sys
Detection ratio: 40 / 45
Analysis date: 2013-03-11 23:05:52 UTC ( 0 minutes ago )

Antivirus Result Update
ViRobot - 20130311
VIPRE Trojan.Win32.Sirefef.cr (v) 20130311
VBA32 SScope.Rootkit.ZAccess.01340 20130311
TrendMicro-HouseCall TROJ_GEN.R01C1HL 20130311
TrendMicro Cryp_ZAccess-2 20130311
TotalDefense Win32/Sirefef.C!generic 20130311
TheHacker Trojan/ZAccess.c 20130311
Symantec Trojan.Zeroaccess!inf 20130311
SUPERAntiSpyware Trojan.Agent/Gen-Kryptik 20130311
Sophos Troj/ZAccess-D 20130311
PCTools Trojan.Zeroaccess 20130311
Panda Generic Trojan 20130311
nProtect - 20130311
Norman ZAccess.R 20130311
NANO-Antivirus Trojan.Win32.ZAccess.qkrzl 20130311
MicroWorld-eScan Gen:Variant.Sirefef.1 20130311
Microsoft Trojan:Win32/Sirefef.G 20130311
McAfee-GW-Edition Generic Rootkit.ev 20130311
McAfee Generic Rootkit.ev 20130311
Malwarebytes - 20130311
Kingsoft Win32.Hack.Rootkit.c.(kcloud) 20130311
Kaspersky Virus.Win32.ZAccess.c 20130311
K7AntiVirus Trojan 20130311
Jiangmin Rootkit.ZAccess.ae 20130311
Ikarus Trojan-Dropper.Win32.Sirefef 20130311
GData Gen:Variant.Sirefef.1 20130311
Fortinet W32/Dropper.36D7!tr.rkit 20130311
F-Secure Gen:Variant.Sirefef.1 20130311
F-Prot W32/Rootkit.M.gen!Eldorado 20130311
ESET-NOD32 Win32/Rootkit.Agent.NUT 20130311
eSafe Win32.TRRootkit 20130307
Emsisoft Gen:Variant.Sirefef.1 (B) 20130311
DrWeb BackDoor.Maxplus.18 20130311
Comodo TrojWare.Win32.Rootkit.ZAccess.A 20130311
Commtouch W32/Rootkit.M.gen!Eldorado 20130311
ClamAV Win.Trojan.Agent-81798 20130311
CAT-QuickHeal RootKit.ZAccess.A 20130311
ByteHero - 20130304
BitDefender Gen:Variant.Sirefef.1 20130311
AVG BackDoor.Generic13.COQK 20130311
Avast Win32:Malware-gen 20130311
Antiy-AVL - 20130311
AntiVir TR/Rootkit.Gen 20130311
AhnLab-V3 Trojan/Win32.ZAccess 20130311
Agnitum Rootkit.ZAccess!FmZb4yRukr4 20130311

Following is the ESET log:

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=455774845e423f4a8ecbc90a92c3eb43
# engine=13359
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-03-11 11:55:37
# local_time=2013-03-11 07:55:37 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=1039 16777213 100 99 3404 49236921 0 0
# compatibility_mode=5893 16776574 66 94 39490423 114590928 0 0
# scanned=122976
# found=8
# cleaned=0
# scan_time=2515
sh=C8757A0E961BAE1D35A9890C2CB2FE8A0F621345 ft=1 fh=a7b6cbaf38017ab8 vn="Win32/Olmarik.AFK trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0005.dta"
sh=1F6E742329EEEFB968360A68A2A730A8685048B3 ft=1 fh=8f2c7595a93029ff vn="Win64/Olmarik.R trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0006.dta"
sh=DFFBDFFD6F2BA1D31E2753A049629DE8179558D8 ft=1 fh=738bcfb426fc330d vn="Win64/Olmarik.R trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0007.dta"
sh=5DDCD3ADC731EECF0554C8CD62EE70A57E6ECA20 ft=1 fh=b8e8029d98b1e3c7 vn="Win64/Olmarik.A trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0008.dta"
sh=AD8A9B2E3F3E31E14B513E7D0A64D02EEC56AD18 ft=1 fh=7ec732fe852496af vn="Win32/Olmarik.AMN trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0009.dta"
sh=53E8DE5235F5E31A44E67E01997246F7753B0107 ft=1 fh=110b647f36d70a0b vn="a variant of Win32/TrojanProxy.Agent.NJZ trojan" ac=I fn="C:\TDSSKiller_Quarantine\06.03.2013_22.09.55\mbr0000\tdlfs0000\tsk0010.dta"
sh=F8991D6A8D50AA04B1FEC6692149612074C932EC ft=1 fh=2bbfbc0ad6442093 vn="Win32/Rootkit.Agent.NUT trojan" ac=I fn="C:\Windows\System32\drivers\csc.sys"
sh=84F402817E098893861BE859D40A296FB086DD8C ft=0 fh=0000000000000000 vn="Win32/Qhost trojan" ac=I fn="C:\_OTL\MovedFiles\03082013_143629\C_Windows\System32\drivers\etc\hosts"
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby wv2sc » March 11th, 2013, 8:10 pm

Hi deltalima,

I forgot to post the SystemLook log in my previous post...sorry. Here it is:

SystemLook 04.09.10 by jpshortstuff
Log created at 18:54 on 11/03/2013 by Owner
Administrator - Elevation successful

========== filefind ==========

Searching for "csc.sys"
C:\Windows\SoftwareDistribution\Download\18e2c83e42cc8f0cc17b5dbfaf982690\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys --a---- 388096 bytes [13:33 07/06/2011] [08:44 20/11/2010] 3C2177A897B4CA2788C6FB0C3FD81D4B
C:\Windows\SoftwareDistribution\Download\bd60fbfcf1ac006bf26f6afa5c1dff1a\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys --a---- 388096 bytes [21:58 20/10/2011] [08:44 20/11/2010] 3C2177A897B4CA2788C6FB0C3FD81D4B
C:\Windows\System32\drivers\csc.sys --a---- 387584 bytes [23:15 13/07/2009] [23:15 13/07/2009] 9D05643BB78C5094E11E374A687CF36D

-= EOF =-
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 12th, 2013, 4:50 am

Hi wv2sc,


  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :file
    C:\Windows\SoftwareDistribution\Download\18e2c83e42cc8f0cc17b5dbfaf982690\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys
    C:\Windows\SoftwareDistribution\Download\bd60fbfcf1ac006bf26f6afa5c1dff1a\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys
    C:\Windows\System32\drivers\csc.sys
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: virus/malware removal

Unread postby wv2sc » March 12th, 2013, 5:53 pm

Hi deltalima,

Following the ScanLook log:

SystemLook 04.09.10 by jpshortstuff
Log created at 17:52 on 12/03/2013 by Owner
Administrator - Elevation successful

========== file ==========

C:\Windows\SoftwareDistribution\Download\18e2c83e42cc8f0cc17b5dbfaf982690\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys - File found and opened.
MD5: 3C2177A897B4CA2788C6FB0C3FD81D4B
Created at 13:33 on 07/06/2011
Modified at 08:44 on 20/11/2010
Size: 388096 bytes
Attributes: --a----
FileDescription: Windows Client Side Caching Driver
FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
ProductVersion: 6.1.7601.17514
OriginalFilename: CSC.Sys
InternalName: csc.sys
ProductName: Microsoft® Windows® Operating System
CompanyName: Microsoft Corporation
LegalCopyright: © Microsoft Corporation. All rights reserved.

C:\Windows\SoftwareDistribution\Download\bd60fbfcf1ac006bf26f6afa5c1dff1a\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys - File found and opened.
MD5: 3C2177A897B4CA2788C6FB0C3FD81D4B
Created at 21:58 on 20/10/2011
Modified at 08:44 on 20/11/2010
Size: 388096 bytes
Attributes: --a----
FileDescription: Windows Client Side Caching Driver
FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
ProductVersion: 6.1.7601.17514
OriginalFilename: CSC.Sys
InternalName: csc.sys
ProductName: Microsoft® Windows® Operating System
CompanyName: Microsoft Corporation
LegalCopyright: © Microsoft Corporation. All rights reserved.

C:\Windows\System32\drivers\csc.sys - File found and opened.
MD5: 9D05643BB78C5094E11E374A687CF36D
Created at 23:15 on 13/07/2009
Modified at 23:15 on 13/07/2009
Size: 387584 bytes
Attributes: --a----
No version information available.

-= EOF =-
wv2sc
Regular Member
 
Posts: 22
Joined: March 4th, 2013, 7:50 pm

Re: virus/malware removal

Unread postby deltalima » March 12th, 2013, 6:02 pm

Hi wv2sc,


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
Code: Select all
CopyFile:
C:\Windows\SoftwareDistribution\Download\18e2c83e42cc8f0cc17b5dbfaf982690\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys  C:\WINDOWS\system32\drivers\csc.sys

  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\

Now reboot again.

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :file
    C:\Windows\SoftwareDistribution\Download\18e2c83e42cc8f0cc17b5dbfaf982690\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys
    C:\Windows\SoftwareDistribution\Download\bd60fbfcf1ac006bf26f6afa5c1dff1a\x86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.17514_none_a04fb2d2ba296321\csc.sys
    C:\Windows\System32\drivers\csc.sys
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Upload a File to Virustotal

Please go to Virustotal

Copy/paste this file and path into the white box at the top:
C:\windows\system32\drivers\csc.sys

Press Scan it - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
Advertisement
Register to Remove

PreviousNext

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 48 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware