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Need help removing an .exe file!

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Re: Need help removing an .exe file!

Unread postby TrucknMom2 » March 4th, 2013, 12:24 pm

I still cannot find the scan results to send you.
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Re: Need help removing an .exe file!

Unread postby wannabeageek » March 5th, 2013, 11:21 pm

Hello truckenmom2,

Sorry to read you are having difficulties.

Lets try this and see if we can get something for you to post.


Create a batch file
  1. Open Notepad.
  2. Copy/paste the following text into the empty Notepad window.
    @echo off
    Copy C:\Program Files\ESET\ESET Online Scanner\log.txt C:\Documents and Settings\Owner\Desktop\ESETlog.txt
    del %0
  3. Save the file as ESET.bat on your desktop. Save it with the file type... all types *.*.
  4. Double click the file ESET.bat to execute.


Now the file ESETlog.txt should be on your desktop.
Double click on it to open the file.
Copy and paste the contents in your next post.

wbg
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Re: Need help removing an .exe file!

Unread postby TrucknMom2 » March 6th, 2013, 7:19 am

Sorry..it isn't going to my desktop, and it's not bringing anything up for me to see.
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Re: Need help removing an .exe file!

Unread postby TrucknMom2 » March 6th, 2013, 7:29 am

I did it again and saw a file on my desktop, when I double clicked on it it was about to open but it looked like a black page then disappeared like a flash.
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Posts: 36
Joined: February 22nd, 2013, 9:03 pm

Re: Need help removing an .exe file!

Unread postby wannabeageek » March 8th, 2013, 1:02 am

Greetings TrucknMom2,

I apologize for the long delay. Do not worry about the report right now.

Tell me how the computer is performing and are you currently experiencing any problems?

Please be sure to try both Firefox and Internet Explorer.

wbg
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Re: Need help removing an .exe file!

Unread postby TrucknMom2 » March 9th, 2013, 3:07 pm

will get back to you thursday..sorry..problems here.
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Re: Need help removing an .exe file!

Unread postby Cypher » March 9th, 2013, 3:14 pm

Due to an apparent lack of the time required to complete the cleaning process, this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum, include a
fresh DDS log, and wait for a new helper.
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