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Internet Explorer running in Background!

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Re: Internet Explorer running in Background!

Unread postby punkpal » February 6th, 2013, 2:57 pm

This computer seems to be running great and IE is no longer running in the background, I'm not sure what happened (again, I did not run or use any anti-virus software and Windows defender is still not opening). I assumed it was what YOU did! If not then I am very, very confused. I will do this scan and post log.
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Re: Internet Explorer running in Background!

Unread postby deltalima » February 6th, 2013, 2:58 pm

OK, please post log when ready.
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Re: Internet Explorer running in Background!

Unread postby punkpal » February 7th, 2013, 2:51 pm

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=8
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6889
# api_version=3.0.2
# EOSSerial=542323d7695f944c919727200cefcec3
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-02-07 06:20:08
# local_time=2013-02-07 01:20:08 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5892 16777213 88 94 10196132 12960980 0 0
# scanned=167560
# found=0
# cleaned=0
# scan_time=9208
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Re: Internet Explorer running in Background!

Unread postby punkpal » February 7th, 2013, 3:09 pm

Also, my computer seems to be running optimal. Yesterday I tried gaming with several windows open and browsed the internet. There was no lag. I check 'task manager' and IE no longer runs in the background. There is less memory being used than when I initially had the problem. I can only assume that whatever you helped me do has cleared up the problem!
punkpal
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Posts: 37
Joined: February 4th, 2013, 4:32 pm

Re: Internet Explorer running in Background!

Unread postby deltalima » February 7th, 2013, 4:24 pm

Hi punkpal,

This computer seems to be running great and IE is no longer running in the background, I'm not sure what happened (again, I did not run or use any anti-virus software and Windows defender is still not opening). I assumed it was what YOU did!


Not something I did! The scans we did identified the infected files, but the OTL script to remove them could not find them and subsequent scans confirmed that the files had gone.

It is possible that the malware was set to remove itself after a certain time or if it detected certain anti malware tools.

From your initial DDS log

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}


Windows Defender is disabled and outdated, but you have Microsoft Security Essentials providing spyware protection, there is no need for a second program to duplicate the protection.

If you have any questions please ask, otherwise -

Your computer appears to be clean, please follow these steps in order to keep your computer clean and secure.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X.
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 7 Update 13.
  • Download the latest version of Java Runtime Environment (JRE) 7 Here
  • Scroll down to where it says "Java SE 7u13"
  • Click the blue Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 7 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) ) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-7u13-windows-i586.exe to install the newest version



Remove GMER

Delete the GMER icon from your desktop.


Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Happy surfing and stay clean!
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Re: Internet Explorer running in Background!

Unread postby punkpal » February 7th, 2013, 8:04 pm

Will definitely do all these things, thank you so much!

viewtopic.php?f=200&t=61428
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Re: Internet Explorer running in Background!

Unread postby deltalima » February 8th, 2013, 3:58 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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