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Unread postby confused63 » December 22nd, 2012, 3:18 pm


My Avira Antivirus found adware.gen on my laptop again :( is this why it has been very slow when I start it up?
Would you be able to have a look at the logs if anything needs to be done about this?
Many Thanks

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.9.2
Run by Paglam at 19:06:43 on 2012-12-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3692.1078 [GMT 0:00]
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Avira FireWall *Enabled* {CE40CCC0-8ADB-6D67-25A0-C5B6438E4B57}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avfwsvc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\TOPI.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
c:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Box Sync\BoxSync.exe
C:\Program Files\Box Sync\BoxSyncHelper.exe
C:\Program Files (x86)\NCH Software\ExpressZip\expresszip.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
============== Pseudo HJT Report ===============
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain ... &bmod=TEUA
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\Paglam\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
uRun: [SimpleShare] C:\Program Files (x86)\Box\SimpleShare\simpleshare.exe
uRun: [GoogleDriveSync] C:\Program Files (x86)\Google\Drive\googledrivesync.exe /autostart
uRun: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [Reader Application Helper] C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [BoxSyncHelper] C:\Program Files\Box Sync\BoxSyncHelper.exe
mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
dRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP
StartupFolder: C:\Users\Paglam\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Paglam\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Paglam\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BOXSYN~1.LNK - C:\Program Files\Box Sync\BoxSync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOSHIB~1.LNK - C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to TOSHIBA Bulletin Board - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
LSP: C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
TCP: NameServer =
TCP: Interfaces\{950DF892-A121-4ACD-90A3-96E8B7996FC8}\244575966496 : DHCPNameServer =
TCP: Interfaces\{950DF892-A121-4ACD-90A3-96E8B7996FC8}\244584572633D29364D475 : DHCPNameServer =
TCP: Interfaces\{950DF892-A121-4ACD-90A3-96E8B7996FC8}\2456C6B696E6F5E4F5144435C4F5832353739344 : DHCPNameServer =
TCP: Interfaces\{9FFA719F-EF83-4A7D-9AF1-36726856FBBD} : DHCPNameServer =
TCP: Interfaces\{E0DA4464-E235-4A2C-8636-DD1CD506ABC0} : DHCPNameServer =
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [SmartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [Toshiba Registration] C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe
x64-Run: [BoxSyncHelper] "C:\Program Files\Box Sync\BoxSyncHelper.exe"
x64-IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom64.dll
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
Hosts: ads.mcafee.com
Hosts: analytics.microsoft.com
Hosts: metrics.bitdefender.com
Hosts: metrics.mcafee.com
Hosts: om.symantec.com
Note: multiple HOSTS entries found. Please refer to Attach.txt
============= SERVICES / DRIVERS ===============
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-12-22 75904]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-12-22 38016]
R1 avfwot;avfwot;C:\Windows\System32\drivers\avfwot.sys [2012-12-19 140936]
R1 avkmgr;avkmgr;C:\Windows\System32\drivers\avkmgr.sys [2012-12-19 27800]
R1 RapportCerberus_43926;RapportCerberus_43926;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus64_43926.sys [2012-10-19 505720]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2012-10-28 55096]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2012-10-28 297240]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-12-22 204288]
R2 AntiVirFirewallService;Avira FireWall;C:\Program Files (x86)\Avira\AntiVir Desktop\avfwsvc.exe [2012-12-19 656672]
R2 AntiVirMailService;Avira Mail Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exe [2012-12-19 400160]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2012-12-19 85280]
R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2012-12-19 109344]
R2 AntiVirWebService;Avira Web Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avwebgrd.exe [2012-12-19 565024]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2012-12-19 99912]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2011-12-22 1809920]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-13 399432]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-13 676936]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe [2012-8-23 103472]
R2 Mobile Broadband HL Service;Mobile Broadband HL Service;C:\ProgramData\MobileBrServ\mbbService.exe [2012-12-22 232288]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-3-29 598312]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2012-10-28 976728]
R3 avfwim;AvFw Packet Filter Miniport;C:\Windows\System32\drivers\avfwim.sys [2012-12-19 114168]
R3 CeKbFilter;CeKbFilter;C:\Windows\System32\drivers\CeKbFilter.sys [2011-12-22 20592]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-6-29 25928]
R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2011-12-22 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-8-17 406632]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2011-12-22 1142376]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2012-7-4 101688]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-12-22 247400]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2012-2-14 157672]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2012-2-14 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2012-2-14 177640]
S3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2011-2-10 112080]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-12-22 51576]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-2-19 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
=============== Created Last 30 ================
2012-12-22 16:16:18 -------- d-----w- C:\ProgramData\MobileBrServ
2012-12-19 14:55:24 -------- d-----w- C:\Users\Paglam\AppData\Roaming\Avira
2012-12-19 14:52:12 99912 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2012-12-19 14:52:12 27800 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
2012-12-19 14:52:12 140936 ----a-w- C:\Windows\System32\drivers\avfwot.sys
2012-12-19 14:52:11 114168 ----a-w- C:\Windows\System32\drivers\avfwim.sys
2012-12-19 14:52:02 -------- d-----w- C:\ProgramData\Avira
2012-12-19 14:52:02 -------- d-----w- C:\Program Files (x86)\Avira
2012-12-17 17:39:23 -------- d-----w- C:\Users\Paglam\AppData\Local\{DA649DEC-9669-4F1A-ABC6-65980BB6D80D}
2012-12-17 16:24:10 -------- d-----w- C:\Users\Paglam\AppData\Local\{A49EE52C-4C7E-40A8-A388-8235BFBB4F17}
2012-12-17 15:42:06 -------- d-----w- C:\Users\Paglam\AppData\Local\{D3A97E15-E240-45C2-BE7A-D8DA732DF6B8}
2012-12-16 21:34:56 16384 ----a-w- C:\Windows\SysWow64\FileOps.exe
2012-12-16 21:34:56 -------- d-----w- C:\Windows\SysWow64\Adobe
2012-12-16 21:24:34 -------- d-----w- C:\Program Files Adobe
2012-12-16 11:44:33 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{460233DC-1634-4D0B-AD59-5CDCB00ED953}\mpengine.dll
2012-12-13 17:45:24 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-12-13 17:45:24 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-12-13 17:44:32 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-12-13 17:44:29 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-13 17:44:29 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-13 17:44:29 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-13 17:44:29 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-13 17:42:20 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-12-13 17:42:20 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
2012-12-06 13:57:28 -------- d-----r- C:\Program Files (x86)\Skype
==================== Find3M ====================
2012-12-13 17:32:35 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-13 17:32:35 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-10-28 16:46:36 101688 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-10-04 17:46:16 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-10-04 17:46:15 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-10-04 17:46:15 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-10-04 17:45:55 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-10-04 17:43:28 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-10-04 17:41:16 424960 ----a-w- C:\Windows\System32\KernelBase.dll
2012-10-04 16:47:41 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-10-04 16:47:41 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-10-04 15:21:55 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-10-04 14:46:46 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-10-04 14:46:46 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-10-04 14:46:44 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-10-04 14:46:43 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-10-04 14:41:50 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-10-04 14:41:50 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-10-04 14:41:50 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-10-04 14:41:50 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2012-09-29 18:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll
2012-09-24 22:16:33 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
============= FINISH: 19:07:51.08 ===============

DDS (Ver_2012-11-20.01)
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 14/02/2012 13:43:04
System Uptime: 22/12/2012 16:11:04 (3 hours ago)
Motherboard: TOSHIBA | | PWWBE
Processor: AMD E-300 APU with Radeon(tm) HD Graphics | CPU 1 | 1300/100mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 298 GiB total, 228.633 GiB free.
D: is FIXED (NTFS) - 298 GiB total, 286.165 GiB free.
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP122: 19/12/2012 15:47:27 - Installed OpenOffice.org 3.4.1
RP123: 22/12/2012 17:16:54 - Installed Box Sync (64 bit)
==== Hosts File Hijack ======================
Hosts: ads.mcafee.com
Hosts: analytics.microsoft.com
Hosts: metrics.bitdefender.com
Hosts: metrics.mcafee.com
Hosts: om.symantec.com
Hosts: ads.bleepingcomputer.com
Hosts: wdcs.trendmicro.com
==== Installed Programs ======================
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.4)
Adobe SVG Viewer 3.0
Amazon Kindle
AMD Media Foundation Decoders
AMD VISION Engine Control Center
ATI Catalyst Install Manager
Audacity 2.0
Avira Internet Security
BBC iPlayer Desktop
Bejeweled 2 Deluxe
Bejeweled 3
Box SimpleShare
Box Sync (64 bit)
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chicken Invaders 3 - Revenge of the Yolk
Chuzzle Deluxe
Diner Dash 2 Restaurant Rescue
ESET Online Scanner v3
Express Rip
Express Zip File Compression Software
Final Drive: Nitro
Google Chrome
Google Drive
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
High-Definition Video Playback
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
Insaniquarium Deluxe
Java 7 Update 9
Java Auto Updater
JavaFX 2.1.1
Junk Mail filter update
Malwarebytes Anti-Malware version
McAfee SiteAdvisor
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mobile Broadband HL Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 10 Movie ThemePack Basic
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Express 10
Nero Express 10 Help (CHM)
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero Kwik Media
Nero Multimedia Suite 10 Essentials
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
NeroKwikMedia Help (CHM)
OpenOffice.org 3.3
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime amd64
Polar Bowler
Reader for PC
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Skype™ 6.0
Slingo Deluxe
Stellar Phoenix Windows Data Recovery - Home
Switch Sound File Converter
Synaptics Pointing Device Driver
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
Toshiba Manuals
TOSHIBA Media Controller
TOSHIBA Online Product Information
TOSHIBA Places Icon Utility
TOSHIBA Recovery Media Creator
TOSHIBA Recovery Media Creator Reminder
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBA Wireless LAN Indicator
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
Utility Common Driver
WavePad Sound Editor
Wedding Dash 2 - Rings Around the World
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Zuma Deluxe
==== Event Viewer Messages From Past Week ========
22/12/2012 16:17:30, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
22/12/2012 16:16:27, Error: Service Control Manager [7030] - The Mobile Broadband HL Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
19/12/2012 15:02:01, Error: Service Control Manager [7031] - The Avira FireWall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
19/12/2012 14:33:26, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
19/12/2012 14:17:58, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Modules Installer service to connect.
19/12/2012 14:17:58, Error: Service Control Manager [7000] - The Windows Modules Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
19/12/2012 14:17:58, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TrustedInstaller with arguments "" in order to run the server: {752073A1-23F2-4396-85F0-8FDB879ED0ED}
18/12/2012 13:35:25, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
17/12/2012 14:58:37, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR3.
16/12/2012 11:41:53, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.141.1830.0).
16/12/2012 11:27:57, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Avira Web Protection service to connect.
16/12/2012 11:27:57, Error: Service Control Manager [7000] - The Avira Web Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
==== End Of File ===========================
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Re: Adware.gen

Unread postby pgmigg » December 22nd, 2012, 6:57 pm

Hello confused63,

Welcome to the forum! :)

My nickname is pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start

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Re: Adware.gen

Unread postby pgmigg » December 23rd, 2012, 2:56 am

Hello confused63,

Firstly, I would like to mention that sometime ago you installed Rapport from Trusteer, Ltd. which is a lightweight security software solution that protects web communication between enterprises, such as banks, and their customers and tries to focus on preventing online fraud.

I highly recommend you to uninstall the Rapport for this machine to be fixed - you can reinstall this when we are finished as it is known to interfere with our tools.

Now, please perform the following steps:

Step 1.
For safety reason (to have a good registry to restore if needed), I will ask you to create a System Restore Point (SRP) before most of my instructions sets...
Create a System Restore Point
  1. Right-click on Computer and select Properties.
  2. In the left pane under Tasks please click System protection.
    If UAC prompts for an administrator password or approval, type the password or give your "permission to continue".
  3. Select System Protection, then choose Create.
  4. In the System Restore dialog box, type a description for the restore point and then click Create again.
    A window will pop up with "The Restore Point was created successfully" confirmation message.
  5. Click OK, then close the System Restore dialog.

If you have successfully created a System Restore Point... we can proceed.
If you have NOT successfully created a System Restore Point... do not go any further!
Please post back so we can determine why it was unsuccessful.

Step 2.
Remove Program(s)
  1. Click on Start, then click the Start Search box on the Start Menu.
  2. Copy and paste the value below without the word Code: into the open text entry box:
    Code: Select all
    and press Enter - the Unistall or change a program list will be opened.
  3. Click each Entry, as follows, one by one, if it exists, choose Uninstall, and give permission to Continue:
  4. Take extra care in answering questions posed by any Uninstaller.
  5. When the program(s) have been uninstalled, please close Control Panel.

During Rapport removing process, you probably will see the following selection screens opened:
  1. You may be presented with three options, choose "Continue":
  2. You must choose "No thanks, Uninstall now" and be sure that you checked the box labeled "Delete all users settings" for:
  3. You now need to enter the characters and click "Shutdown" for the uninstall sequence to begin:

Step 3.
Run CKScanner
  1. Please download CKScanner from Here
  2. Important: - Save it to your Desktop.
  3. Right-click CKScanner.exe and select Run as administrator..., then click Search For Files.
  4. After a very short time, when the cursor hourglass disappears, click Save List To File.
  5. A message box will verify the file saved.
  6. Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Step 4.
OTL - Download
Please download OTL.exe by Old Timer and save it to your Desktop.

OTL Scan
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Under Output, ensure that Standard Output is selected.
  3. Check the boxes labeled:
    • Include 64 bit scans
    • Scan All Users
    • LOP check
    • Purity check
    • Extra Registry > Use SafeList
  4. Click on Run Scan at the top left hand corner.
  5. When done, two Notepad files will open.
    • OTL.txt <-- Will be opened, maximized
    • Extras.txt <-- Will be minimized on task bar.
  6. Please post the contents of both OTL.txt and Extras.txt files in your next reply.

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of a log created by CKFiles.txt
  3. Contents of a OTL.txt log file
  4. Contents of a Extras.txt log file
  5. Do you see any changes in computer behavior?

Please do not hesitate to divide the post into multiple if it is too long...


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Re: Adware.gen

Unread postby NonSuch » January 11th, 2013, 11:17 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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