Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Need some help deleting a registry key/infection

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Need some help deleting a registry key/infection

Unread postby earnheam » December 30th, 2005, 5:58 pm

I've tried all the cleaning steps, which appear to have cleaned most of my infections, but I still have a registry key that I can't delete. It gives an error that says the key can't be deleted. The key is: HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY__11F*00DF*00E4*0006#*00B7*00BA*00C4*00D6`I
Here's a partial list of what I've tried:
Antivirus: Norton, McAfee, AVG, CA eTrust, and TrendMicro.
Spyware/Adware: AdAware, Bazooka, Spybot, XCleaner, PestPatrol, AboutBlaster, CCleaner, CWShredder, FixIefts, HijackThis, MS Antispyware, sysclean, TrendMicro, Panda ActiveScan, and ZoneLabs.

I would appreciate any help or advice anyone could offer.

Here's my HijackThis log if you would like to see it:

Logfile of HijackThis v1.99.1
Scan saved at 4:52:43 PM, on 12/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\AVGFRE~1\avgemc.exe
C:\PROGRA~1\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Install\PTFB\PTFB.exe
C:\MitchData\Webshots\WebshotsTray.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Install\SpywareDetectors\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RegUpdate] C:\MitchData\VB\Mitch\RegistryUpdates\test.reg
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Webshots.lnk = C:\MitchData\Webshots\WebshotsTray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: DelRecent.lnk = C:\MitchData\VB\Mitch\DelRecent\DelRecent.exe
O4 - Global Startup: Events.lnk = C:\MitchData\VB\Mitch\EVENTS\Events.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: PTFB.lnk = C:\Install\PTFB\PTFB.exe
O4 - Global Startup: RegUpdates.lnk = C:\MitchData\VB\Mitch\RegistryUpdates\RegUpdates.exe
O4 - Global Startup: Webshots.lnk = C:\MitchData\Webshots\WebshotsTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Support/PestSc ... stscan.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promot ... r37500.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[/code][/list]
earnheam
Active Member
 
Posts: 3
Joined: December 30th, 2005, 1:24 pm
Advertisement
Register to Remove

Unread postby Linkmaster » December 30th, 2005, 7:19 pm

Hi earnheam, Welcome to MalWare Removal !!

I am currently working on your log. As soon as a MR Staff Member reviews my fix, I will post it for you.
Thank you for being patient
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby Linkmaster » December 31st, 2005, 1:58 pm

earnheam,

Do you know what these are :

O4 - HKLM\..\Run: [RegUpdate] C:\MitchData\VB\Mitch\RegistryUpdates\test.reg
O4 - Global Startup: Events.lnk = C:\MitchData\VB\Mitch\EVENTS\Events.exe
O4 - Global Startup: RegUpdates.lnk = C:\MitchData\VB\Mitch\RegistryUpdates\RegUpdates.exe
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby earnheam » December 31st, 2005, 3:51 pm

Linkmaster,
Thanks for your help in looking at this. Yes, I know what those keys are. The 2 RegUpdate links are where I was trying to delete that registry key on startup, but that doesn't seem to be working. The .reg file contains this:

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY__11F*00DF*00E4*0006#*00B7*00BA*00C4*00D6`I]

The other Events link is unrelated and is for an event/calendar program I use (nothing new, used for years).

It's like a service/app is starting at logon and locking this key and preventing it from being deleted.

Thanks again for your help.
earnheam
Active Member
 
Posts: 3
Joined: December 30th, 2005, 1:24 pm

Unread postby Linkmaster » January 1st, 2006, 2:24 pm

Sorry for the delay !

You may wish to print out a copy of these instructions to follow while you complete this procedure

You seem to have AVG and ETrust both running
You should only have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

I need you to download some programs to aide in our fix :Do Not Run Them Yet
(I realize you may already have some of these but just in case)

Download HSfix.zip
Unzip it to your desktop

Download About:Buster© by RubbeRDuckY. Once it is downloaded extract it to c:\aboutbuster

Download and Install CWShredder© by Trend Micro Inc.
Update CWShredder
Open CWShredder and click I AGREE
Click Check For Update
Close CWShredder

Download and install Ewido Anti-Malware© by Ewido Networks
When installing, under Additional Options uncheck :

"Install background guard"
"Install scan via context menu"


Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
Ewido Manual Updates
When finished, close Ewido

Download and Install CCleaner© by CCleaner.com

Show Hidden Files :
Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK

Please disconnect from the Internet and unplug your modem for the duration of this fix

Reboot to Safe mode
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter.

Run HSfix.reg
Grant it permission to add the registry items.

Run CWShredder
Update CWShredder
Open CWShredder and click I AGREE
Click Check For Update, let it update
Click Fix and then Next, Make sure you let it fix all CWS Remnants

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put a check mark in the boxes, only next to these following items : (if present)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

O4 - HKLM\..\Run: [RegUpdate] C:\MitchData\VB\Mitch\RegistryUpdates\test.reg
O4 - Global Startup: RegUpdates.lnk = C:\MitchData\VB\Mitch\RegistryUpdates\RegUpdates.exe


Click Fix Checked

Run CCleaner
NOTE CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner

SETUP
Open CCleaner
DO NOT USE THE ISSUES FEATURE!!!!

Select Cleaner (on left)
Windows tab :
Under Internet Explorer, uncheck Cookies if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit)
If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla

Select Options (on left)
Settings :
All options in this section are Optional. You may check any or all of these depending on your preferences!!
Advanced :
Uncheck "Only delete files in Windows Temp folders older than 48 hours"
Hit OK

Select Cleaner again
Then click on Run Cleaner
Put check in box to not show message again.
It will automatically clean.

Close out CCleaner

Run About:Buster
Double-click on AboutBuster.exe.
Click "OK" at the prompt with instructions.
Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams
Click Yes to allow it to shutdown explorer.exe.
It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
When it has finished, click Save Log.

Run Ewido Anti-Malware
Click on scanner
Click on Complete System Scan and the scan will begin.
NOTE:During some scans with ewido it is finding cases of false positives.**See Below**

**Ewido has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk"

You will need to step through the process of cleaning files one-by-one.
If Ewido detects a file you KNOW to be legitimate, select none as the action.
DO NOT select "Perform action on all infections"
If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close Ewido Anti-Malware.

Open Windows Explorer, locate and Delete the following folders in BOLD : (if present)

C:\MitchData\VB\Mitch\RegistryUpdates

Now reboot to Normal Mode and post a fresh HijackThis log, the About:Buster log and the Ewido log here
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby earnheam » January 1st, 2006, 10:35 pm

Linkmaster,
You're the greatest! I followed the steps that you provided and I was able to manually delete the key after running the programs. :-)

Here are the log files:

=========================
(About:Buster)
Scanned at: 7:11:23 PM on: 1/1/2006

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

=========================
(HijackThis)
Logfile of HijackThis v1.99.1
Scan saved at 7:11:41 PM, on 1/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\explorer.exe
C:\Install\SpywareDetectors\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Webshots.lnk = C:\MitchData\Webshots\WebshotsTray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: PTFB.lnk = C:\Install\PTFB\PTFB.exe
O4 - Global Startup: Webshots.lnk = C:\MitchData\Webshots\WebshotsTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Support/PestSc ... stscan.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promot ... r37500.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

=========================
(Edwido)
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 9:07:46 PM, 1/1/2006
+ Report-Checksum: D853C198

+ Scan result:

No infected objects found.

::Report End
=========================

Thank you so much for your efforts and extremely prompt response!
My pc is clean again thanks to you and this site. You provide a lot of good info here too which will help prevent future infections. Thanks again!
earnheam
Active Member
 
Posts: 3
Joined: December 30th, 2005, 1:24 pm

Unread postby Linkmaster » January 2nd, 2006, 9:50 pm

You are very Welcome !! Glad I could help !

Your log is CLEAN !!

Here are a few tools that I recommend for protecting your system and keeping your system clean !!

Real Time Prevention
SpywareBlaster© by Javacool Software
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted site zone in IE.

CCleaner© by CCleaner.com is a good app to clean out temp files, cookies, etc

Spyware Scanners:
Ad-aware SE© by Lavasoft Scans your system for spyware and other threats
a² Scanner© by Emsi Software : Scans for Malware and Trojans on your system.

Good Free Antivirus Programs:
AVG© by Grisoft
Avast© by ALWIL Software
NOTE:Remember always have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

Windows Update:
It's also very important to keep your system up to date to avoid unnecessary security risks
Windows Update

Firewalls:
If you have an "always on " internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
Very good Firewalls :
ZoneAlarm Firewall© by Zone Labs
Sunbelt Kerio Personal Firewall© by Sunbelt

These next steps are optional, but will provide the greatest protection
Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness.
Alternative Browsers:
[url=http://www.spreadfirefox.com/?q=affiliates&id=16458&t=82[url=http://www.spreadfirefox.com/?q=affiliates&id=16458&t=82]FireFox© by Mozilla[/url]
Opera© by Opera Software ASA

Java Plug-in© Sun Microsystems. It's much more secure than Microsoft's Java Virtual Machine .

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Using these tools and keeping them updated will reduce the risk of future infections!!
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby ChrisRLG » January 6th, 2006, 12:48 pm

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.


You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
ChrisRLG
Administrator Emeritus
 
Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 32 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware