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Need help with computer

Unread postby TerriReb » October 7th, 2012, 5:56 pm

I think my PC has a virus of some kind on it. I have Semantic software and ran a scan, but I am still having trouble. The computer runs slowly, has intermittent internet connection issues (other computers in my house on the same wireless router do not have this problem), and I sometimes get a search engine (AVG Secure Search) pop up that I did not request.

My dds logs are below:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35
Run by Kevin at 16:46:52 on 2012-10-07
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8166.4380 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\system32\taskhost.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\BitTorrent\BitTorrent.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/28/2012 8:58:53 PM
System Uptime: 10/6/2012 2:02:11 PM (26 hours ago)
.
Motherboard: MSI | | P67A-C43 (MS-7673)
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz | SOCKET 0 | 2584/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 891 GiB total, 646.7 GiB free.
D: is FIXED (NTFS) - 40 GiB total, 34.744 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP73: 9/26/2012 3:00:11 AM - Windows Update
RP74: 10/4/2012 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Action Replay DSi Code Manager
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Amnesia: The Dark Descent Demo
Apple Application Support
Apple Software Update
AVG Security Toolbar
BitTorrent
CyberLink Power2Go
CyberLink PowerDVD 10
DAEMON Tools Lite
Deus Ex: Human Revolution
Dynex Enhanced G Wireless Desktop Card Setup
Fallout: New Vegas
Google Chrome
Google Earth Plug-in
Google Update Helper
ImgBurn
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 35
Just Cause 2
LIMBO
LiveUpdate 3.3 (Symantec Corporation)
Magicka
Microsoft Corporation
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0
Mirror's Edge
Mozilla Firefox 14.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB973685)
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
PCSX2 - Playstation 2 Emulator
Plants vs. Zombies: Game of the Year
Populous: The Beginning
Portal
Portal 2
RCT3 Soaked
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Renesas Electronics USB 3.0 Host Controller Driver
Roller Coaster Tycoon 3 Platinum - CarlesNeo !
RollerCoaster Tycoon® 3
Runespell: Overture
Saints Row: The Third
Sanctum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Skype Click to Call
Skype™ 5.10
Steam
Team Fortress 2
Terraria
The Elder Scrolls V: Skyrim
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
YTD Toolbar v6.3
YTD YouTube Downloader & Converter 3.6
.
==== Event Viewer Messages From Past Week ========
.
10/6/2012 2:05:08 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
10/6/2012 2:05:08 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 2:01:32 PM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The Portable Device Enumerator Service service failed to start due to the following error: A system shutdown is in progress.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The pipe has been ended.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The Human Interface Device Access service failed to start due to the following error: A system shutdown is in progress.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.
10/6/2012 2:01:32 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: A system shutdown is in progress.
10/6/2012 2:01:25 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
10/6/2012 1:57:14 PM, Error: Service Control Manager [7038] - The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 1:57:14 PM, Error: Service Control Manager [7038] - The PolicyAgent service was unable to log on as NT Authority\NetworkService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 1:57:14 PM, Error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error %%-2147023781.
10/6/2012 1:57:14 PM, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not start due to a logon failure.
10/6/2012 1:57:14 PM, Error: Service Control Manager [7000] - The IPsec Policy Agent service failed to start due to the following error: The service did not start due to a logon failure.
10/6/2012 1:57:14 PM, Error: Service Control Manager [7000] - The Diagnostic System Host service failed to start due to the following error: A system shutdown is in progress.
10/6/2012 1:57:14 PM, Error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: A system shutdown is in progress.
10/6/2012 1:57:14 PM, Error: Microsoft-Windows-Bits-Client [16392] - The BITS service failed to start. Error 0x8007045B.
10/6/2012 1:55:20 PM, Error: Service Control Manager [7038] - The Dhcp service was unable to log on as NT Authority\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 1:55:20 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service did not start due to a logon failure.
10/6/2012 1:55:20 PM, Error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not start due to a logon failure.
10/6/2012 1:53:16 PM, Error: Service Control Manager [7023] - The IPsec Policy Agent service terminated with the following error: The authentication service is unknown.
10/6/2012 1:47:55 PM, Error: Service Control Manager [7023] - The Server service terminated with the following error: The service has not been started.
10/6/2012 1:47:54 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: A system shutdown is in progress.
10/6/2012 1:47:51 PM, Error: Service Control Manager [7038] - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/6/2012 1:47:51 PM, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not start due to a logon failure.
.
==== End Of File ===========================

Any help you could provide would be greatly appreciated.

Thanks,
Kevin R
TerriReb
Regular Member
 
Posts: 58
Joined: October 21st, 2008, 1:51 pm
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Re: Need help with computer

Unread postby Gary R » October 8th, 2012, 1:47 am

viewtopic.php?f=11&t=60557

This is a Duplicate Post, and has therefore been closed.
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