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Infected, HJT log included

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Infected, HJT log included

Unread postby AzW_Warraven » December 28th, 2005, 5:34 pm

I got hit with a virus/trojan while surfing through a random website. I get repeated pop-ups from the system tray telling me "You computer is infected! Windows has detected spyware infection. It is recommended to use specal antispyware tools to prevent data loss. Windows will now download the most up-to-date antispyware for you. Click here to protect your computer from spyware." It seems to have installed something called "WinHound Spyware Removal tools"

I have run AdAware with the most current update, an it found and deleted some 245 or so objects.

I also ran Norton Anti-Virus, which found and deleted several infections but was unable to fix or delete 4 others, and it gave me the following info:

Item Name: Virus Name:
wininet.dll Trojan.Alemod
bre.dll Download.Trojan
mscom32.dll Backdoor.Trojan
msvcrl.dll W32Looksky.A@mm



HiJackThis log file is below:

Logfile of HijackThis v1.99.1
Scan saved at 2:22:48 PM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\kernels64.exe
C:\WINDOWS\system32\vxh8jkdq2.exe
C:\Program Files\WinHound\WinHound.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\split1.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\inet20001\winlogon.exe
C:\WINDOWS\inet20001\mm4.exe
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\DOCUME~1\AZW_WA~1\LOCALS~1\Temp\dmxD.tmp
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\WINDOWS\system32\dllcache\IExplore.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\sachostc.exe
C:\WINDOWS\system32\sachosts.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
F3 - REG:win.ini: run=C:\WINDOWS\inet20001\winlogon.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: HBO Class - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\inet20001\3.00.13.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\system32\zolker011.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ZToolbar Activator Class - {FFF5092F-7172-4018-827B-FA5868FB0478} - C:\WINDOWS\system32\ztoolb011.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZToolbar - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - C:\WINDOWS\system32\ztoolb011.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels64.exe
O4 - HKLM\..\Run: [SystemLoader] C:\WINDOWS\sysldr32.exe
O4 - HKLM\..\Run: [WindowsUpdateNT] C:\WINDOWS\System\svwhost.exe /s
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet20001\winlogon.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKLM\..\Run: [HostSrv] C:\WINDOWS\sachostx.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\system32\intell32.exe
O4 - HKLM\..\Run: [WinHound] C:\Program Files\WinHound\WinHound.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet20001\winlogon.exe
O4 - HKCU\..\Run: [WindowsUpdateNT] C:\WINDOWS\System\svwhost.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\system32\sywsvcs.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AbsolutePoker NET - {5E72AD5A-20DF-4ca4-9B7B-D9717FFDE0C5} - C:\Documents and Settings\All Users\Start Menu\Programs\AbsolutePoker NET\AbsolutePoker NET.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker NET - {5E72AD5A-20DF-4ca4-9B7B-D9717FFDE0C5} - C:\Documents and Settings\All Users\Start Menu\Programs\AbsolutePoker NET\AbsolutePoker NET.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/St ... b34120.cab
O16 - DPF: {0A50726E-51A2-42BB-8392-98F050C40A10} (SkillJamLoader Class) - http://cashgames.skilljam.com/ssp/SkillJamLoader.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZB ... b32846.cab
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/defaul ... online.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/defaul ... Loader.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/defaul ... oader1.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b32846.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 8778629623
O16 - DPF: {64D01C7F-810D-446E-A07E-16C764235644} (AtlAtomadersCtlAttrib Class) - http://zone.msn.com/bingame/amad/default/atomaders.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://us-housecall.trendmicro-europe.c ... hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zp ... b37196.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {BCF9A64D-1440-4404-863C-F5DF2B99F798} (Catan Online Game) - http://zone.msn.com/bingame/zpagames/zp ... b36716.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zp ... b36107.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/St ... b35645.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/defaul ... uncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/apop/defaul ... der_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol ... _en_dl.cab
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames/ZP ... b36385.cab
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



TIA for any and all help with this issue.

K.Myers
AzW_Warraven
Active Member
 
Posts: 1
Joined: December 28th, 2005, 4:45 pm
Location: Tucson, AZ
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Unread postby jwbirdsong » December 28th, 2005, 11:09 pm

First of all, you will need to print out this post and/or save a copy as a text file in Notepad; that way you have a hard copy of these instructions; you can not have IE/Firefox/any browser open during the fix

Next, please enable viewing of hidden files as follows:
1) Go to My Computer, and click on the "Tools" menu
2) Click "Folder options"
3) Select the "View" tab
4) Make sure "Show hidden files and folders" is selected
5) Make sure "Hide extensions for known file types" is unchecked
6) Make sure "Hide protected operating system files (recommended)" is unchecked

Please run HijackThis and click "Scan." Place checks next to the following entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
F3 - REG:win.ini: run=C:\WINDOWS\inet20001\winlogon.exe
O2 - BHO: HBO Class - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\inet20001\3.00.13.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\system32\zolker011.dll (file missing)
O2 - BHO: ZToolbar Activator Class - {FFF5092F-7172-4018-827B-FA5868FB0478} - C:\WINDOWS\system32\ztoolb011.dll (file missing)
O3 - Toolbar: ZToolbar - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - C:\WINDOWS\system32\ztoolb011.dll (file missing)
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels64.exe
O4 - HKLM\..\Run: [SystemLoader] C:\WINDOWS\sysldr32.exe
O4 - HKLM\..\Run: [WindowsUpdateNT] C:\WINDOWS\System\svwhost.exe /s
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet20001\winlogon.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKLM\..\Run: [HostSrv] C:\WINDOWS\sachostx.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\system32\intell32.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet20001\winlogon.exe
O4 - HKCU\..\Run: [WindowsUpdateNT] C:\WINDOWS\System\svwhost.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\system32\sywsvcs.exe
O9 - Extra button: AbsolutePoker NET - {5E72AD5A-20DF-4ca4-9B7B-D9717FFDE0C5} - C:\Documents and Settings\All Users\Start Menu\Programs\AbsolutePoker NET\AbsolutePoker NET.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker NET - {5E72AD5A-20DF-4ca4-9B7B-D9717FFDE0C5} - C:\
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll


Close all browser and other windows except for HijackThis, and click "Fix Checked".


Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

Open Control Panel Add/Remove and uninstall WinHound

Next, delete the following folders (if they exist):
C:\Program Files\WinHound\
C:\WINDOWS\inet20001

Also, delete the following files (if they exist):
Pay CLOSE attention to the file names..there are some valid Windows files with Similar name..NOT same just similar so ig you are careful you will be fine.
C:\WINDOWS\System\svwhost.exe
C:\WINDOWS\sysldr32.exe
C:\WINDOWS\system32\kernels64.exe
C:\WINDOWS\System\svchost.exe
C:\WINDOWS\sachostx.exe
C:\WINDOWS\system32\intell32.exe
C:\winstall.exe
C:\WINDOWS\system32\sywsvcs.exe

Restart your computer run this online virus scan: ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send(*NOTE it's perfectly safe to do so..You will NOT be spammed from this)
    - Select either Home User or Company
  • Click the big Scan Now button
  • If/when you get a notice that Panda wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on Local Disks to start the scan
  • When the scan completes, if anything is detected, click the See Report button, then Save Report and save it to a convenient location like your desktop.


Reboot and rerun HijackThis. Please post a new HijackThis log in a reply to this thread.
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Posts: 138
Joined: October 14th, 2005, 3:44 am

Unread postby NonSuch » January 9th, 2006, 3:48 am

Whilst we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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