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West Yorkshire Police Malware

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West Yorkshire Police Malware

Unread postby AnthonyJ » July 25th, 2012, 4:42 am

Hi, I'm new here so if I get any of this wrong just say so I can correct it for you.

I have had some issues with what I believe is the West Yorkshire Police Malware. When I load my PC (Windows 7) in normal mode the screen quickly shows a notice telling me I have been locked out by the police and telling me I need to pay a £100 fine to get a voucher through UKash or remain locked out. I have a small window between the file loading, where I can see my desktop and I can restart using CTRL+ALT+DEL but can't get the task manager running to see what processes are running. I can't get It's pretty nasty and I haven't been able to get past it and I was wondering about using Combofix to help.

The two dds files I have been to get (using Safe Mode with Networking) are:

DDS.txt

.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421
Run by Anthony at 9:07:00 on 2012-07-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.5864.5018 [GMT 1:00]
.
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.babylon.com/?affID=110014 ... 2788a1fd96
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe
uWindows: Load=C:\Users\Anthony\LOCALS~1\Temp\msrhsd.cmd
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll
BHO: SMART Notebook Download Utility: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - C:\Program Files (x86)\SMART Technologies\Education Software\Win32\NotebookPlugin.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
TB: {687578B9-7132-4A7A-80E4-30EE31099E03} - No File
uRun: [Reminder] C:\Program Files (x86)\TTG\Reminder\Reminder.exe
uRun: [DockBar] C:\Applications\Tools\DockBar\DockBar.exe
uRun: [Recovery Backup Wizard] C:\Program Files (x86)\TTG\Reminder\Reminder.exe
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
uRun: [SqlServerSpatial] C:\Users\Anthony\AppData\Local\Microsoft\Windows\2074\SqlServerSpatial.exe
uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil10u_ActiveX.exe -update activex
mRun: [LedIndicatorKeyboardDriver] "C:\Program Files (x86)\Led Indicator Keyboard Driver\KeyboardIndicator.exe" showhide
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
mRun: [SMART Board Service] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardService.exe"
mRun: [SMART Board Tools] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardTools.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{70B6C288-10CE-4261-BDA2-8E941C55C68F} : DhcpNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.1.3\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} -
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO-X64: AVG Do Not Track - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: SMART Notebook Download Utility: {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files (x86)\SMART Technologies\Education Software\Win32\NotebookPlugin.dll
BHO-X64: SMART Notebook Download Utility - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
TB-X64: {687578B9-7132-4A7A-80E4-30EE31099E03} - No File
mRun-x64: [LedIndicatorKeyboardDriver] "C:\Program Files (x86)\Led Indicator Keyboard Driver\KeyboardIndicator.exe" showhide
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
mRun-x64: [SMART Board Service] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardService.exe"
mRun-x64: [SMART Board Tools] "C:\Program Files (x86)\SMART Technologies\Education Software\SMARTBoardTools.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 avgtp;avgtp;\??\C:\Windows\system32\drivers\avgtpx64.sys --> C:\Windows\system32\drivers\avgtpx64.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 SMARTMouseFilterx64;HID-compliant mouse;C:\Windows\system32\DRIVERS\SMARTMouseFilterx64.sys --> C:\Windows\system32\DRIVERS\SMARTMouseFilterx64.sys [?]
R3 SMARTVHidMiniVistaAmd64;SMART HID Device;C:\Windows\system32\DRIVERS\SMARTVHidMiniVistaAmd64.sys --> C:\Windows\system32\DRIVERS\SMARTVHidMiniVistaAmd64.sys [?]
R3 SMARTVTabletPCx64;SMART Virtual TabletPC;C:\Windows\system32\DRIVERS\SMARTVTabletPCx64.sys --> C:\Windows\system32\DRIVERS\SMARTVTabletPCx64.sys [?]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\BASHDefs\20101123.003\BHDrvx64.sys [2011-8-31 953904]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\IPSDefs\20101201.001\IDSviA64.sys [2011-8-31 476792]
S1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS [?]
S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS [?]
S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
S2 AVGIDSAgent;AVGIDSAgent;"C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe" --> C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [?]
S2 avgwd;AVG WatchDog;"C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe" --> C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 gupdate;Google Update Service (gupdate);"C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc --> C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [?]
S2 N360;Norton 360;"C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe" /s "N360" /m "C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe [?]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2011-12-30 793048]
S2 sftlist;Application Virtualization Client;"C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe" --> C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [?]
S2 UNS;Intel(R) Management and Security Application User Notification Service;"C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe" --> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [?]
S2 vToolbarUpdater12.1.3;vToolbarUpdater12.1.3;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.1.3\ToolbarUpdater.exe [2012-7-22 830048]
S3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
S3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-31 132656]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;"C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe" --> C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [?]
S3 gupdatem;Google Update Service (gupdatem);"C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc --> C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;"C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE" /auditservice --> C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
S3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
S3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
S3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
S3 sftvsa;Application Virtualization Service Agent;"C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe" --> C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-7-22 61976]
S4 RsFx0103;RsFx0103 Driver;C:\Windows\system32\DRIVERS\RsFx0103.sys --> C:\Windows\system32\DRIVERS\RsFx0103.sys [?]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 427880]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
.reg=Regedit.Document
.
=============== Created Last 30 ================
.
2012-07-21 23:39:25 -------- d-----w- C:\Users\Anthony\AppData\Roaming\AVG2012
2012-07-21 23:39:04 -------- d-----w- C:\Users\Anthony\AppData\Local\AVG Secure Search
2012-07-21 23:39:00 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-07-21 23:38:55 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-07-21 23:38:54 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-07-21 23:38:32 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2012-07-21 23:38:18 -------- d--h--w- C:\$AVG
2012-07-21 23:38:18 -------- d-----w- C:\Windows\System32\drivers\AVG
2012-07-21 23:38:18 -------- d-----w- C:\ProgramData\AVG2012
2012-07-21 23:38:12 -------- d-----w- C:\Program Files (x86)\AVG
2012-07-21 23:36:48 -------- d--h--w- C:\ProgramData\Common Files
2012-07-21 23:36:48 -------- d-----w- C:\ProgramData\MFAData
2012-07-21 23:01:57 -------- d-----w- C:\Users\Anthony\AppData\Roaming\hellomoto
2012-07-20 08:56:05 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2E8E3AB7-167D-4741-B64D-9499513C0F7B}\mpengine.dll
2012-07-16 08:44:00 -------- d-----w- C:\Program Files\iPod
2012-07-16 08:43:59 -------- d-----w- C:\Program Files\iTunes
2012-07-15 18:39:19 -------- d-----w- C:\Users\Anthony\AppData\Local\Diagnostics
2012-07-12 02:05:14 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 17:57:45 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-06 02:00:28 294912 ----a-w- C:\Windows\System32\browserchoice.exe
2012-07-02 11:46:34 -------- d-----w- C:\Users\Anthony\AppData\Local\Octgn
2012-07-02 11:45:18 -------- d-----w- C:\Users\Anthony\AppData\Local\Apps
2012-07-02 11:45:17 -------- d-----w- C:\Users\Anthony\AppData\Local\Deployment
2012-07-02 11:16:55 -------- d-----w- C:\Users\Anthony\AppData\Local\ElevatedDiagnostics
.
==================== Find3M ====================
.
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 14:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 14:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 11:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
.
============= FINISH: 9:08:17.18 ===============


and the attach.txt

DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 30/12/2011 16:13:52
System Uptime: 25/07/2012 08:38:01 (1 hours ago)
.
Motherboard: Foxconn | | H61MXL/H61MXL-K
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz | SOCKET 0 | 2993/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1390 GiB total, 1337.254 GiB free.
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.3)
Apple Application Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
µTorrent
BabylonObjectInstaller
CDisplayEx 1.8
Crystal Reports for Visual Studio
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DivX Setup
DjVuLibre+DjView
Dotfuscator Software Services - Community Edition
Driving Test Complete
Football Manager 2012
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft Visual Studio 2010 Premium - ENU (KB2542054)
ImgBurn
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Java Auto Updater
Java(TM) 6 Update 31
Junk Mail filter update
KNOWHOW(TM) APP CENTRE
Led Indicator Keyboard Driver
LibreOffice 3.3
LibreOffice 3.3 Help Pack (English (United Kingdom))
Magic: The Gathering - Duels of the Planeswalkers 2013
Magic: The Gathering — Duels of the Planeswalkers 2012
Math-A-Maze
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Application Error Reporting
Microsoft ASP.NET MVC 2
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Starter 2010 - English
Microsoft Office Word MUI (English) 2010
Microsoft PowerPoint Viewer
Microsoft Silverlight
Microsoft Silverlight 3 SDK
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 R2 Data-Tier Application Framework
Microsoft SQL Server 2008 R2 Data-Tier Application Project
Microsoft SQL Server 2008 R2 Management Objects
Microsoft SQL Server 2008 R2 Transact-SQL Language Service
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Database Publishing Wizard 1.4
Microsoft SQL Server System CLR Types
Microsoft Sync Framework SDK v1.0 SP1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Runtime - 10.0.30319
Microsoft Visual F# 2.0 Runtime
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
Microsoft Visual Studio 2010 Premium - ENU
Microsoft Visual Studio 2010 SharePoint Developer Tools
Microsoft Visual Studio Macro Tools
MSVCRT
MSVCRT_amd64
Norton 360
OCTGN
Opera 12.00
PC Tools Registry Mechanic 11.0
PDFCreator
Picasa 3
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553431) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Security Update for Microsoft Visual Studio 2010 Premium - ENU (KB2251489)
Security Update for Microsoft Visual Studio 2010 Premium - ENU (KB2644980)
Security Update for Microsoft Visual Studio Macro Tools (KB2669970)
SimpleOCR 3.1
Sketchpad
SMART Common Platform
SMART English (United Kingdom) Language Pack
SMART Notebook
SMART Product Drivers
Steam
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
VLC media player 2.0.2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
25/07/2012 09:06:48, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:38:32, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:38:32, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
25/07/2012 08:38:32, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
25/07/2012 08:38:29, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
25/07/2012 08:38:22, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
25/07/2012 08:38:18, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 BHDrvx64 discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6
25/07/2012 08:38:17, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx64 Avgmfx64 Avgtdia BHDrvx64 DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx Wanarpv6 WfpLwf
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
25/07/2012 08:36:38, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
25/07/2012 08:36:00, Error: Service Control Manager [7024] - The SQL Server (SQLEXPRESS) service terminated with service-specific error The specified resource name cannot be found in the image file..
25/07/2012 08:35:58, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-2147467243.
25/07/2012 08:35:51, Error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: The system cannot find the file specified.
25/07/2012 08:35:50, Error: Service Control Manager [7001] - The Application Virtualization Client service depends on the Application Virtualization Service Agent service which failed to start because of the following error: The system cannot find the file specified.
25/07/2012 08:35:48, Error: Service Control Manager [7000] - The Application Virtualization Service Agent service failed to start due to the following error: The system cannot find the file specified.
25/07/2012 08:35:44, Error: Service Control Manager [7000] - The Norton 360 service failed to start due to the following error: The system cannot find the file specified.
25/07/2012 08:35:23, Error: Service Control Manager [7000] - The AVG WatchDog service failed to start due to the following error: The system cannot find the file specified.
25/07/2012 02:58:34, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
23/07/2012 23:32:36, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR6.
23/07/2012 18:18:12, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
23/07/2012 15:49:55, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
23/07/2012 15:49:55, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
23/07/2012 15:39:16, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR5.
23/07/2012 15:24:42, Error: Service Control Manager [7000] - The Windows Audio service failed to start due to the following error: The system cannot find the path specified.
23/07/2012 15:24:42, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: The system cannot find the path specified.
23/07/2012 15:24:42, Error: Service Control Manager [7000] - The Group Policy Client service failed to start due to the following error: The system cannot find the path specified.
22/07/2012 00:41:55, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
22/07/2012 00:29:55, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6
21/07/2012 10:01:29, Error: volsnap [25] - The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
.
==== End Of File ===========================


If there's anything else I need to say/do just ask. thank you in advance for any help you can give me.

Anthony J
AnthonyJ
Active Member
 
Posts: 1
Joined: July 25th, 2012, 4:29 am
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Re: West Yorkshire Police Malware

Unread postby Gary R » July 28th, 2012, 3:46 pm

It's been a few days since you posted for help, if you still need assistance with your problem, please do the following ....

Download OTL by OldTimer to your Desktop.

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Standard Output.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21868
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: West Yorkshire Police Malware

Unread postby Gary R » July 31st, 2012, 1:06 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21868
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire


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