Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Error message when trying to logon - not sure if infected?

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Error message when trying to logon - not sure if infected?

Unread postby bruceyfamily » July 24th, 2012, 12:58 pm

My sons computer has been turned on this morning and normally when the login window comes up we just hit enter as there is no password and it boots up all ok.

Its running Windows XP Home.

Today we are receving the following error message:

"the system could not log you on as the domain HOME is not available"

I have just tried to boot in safe mode but you get the same login box and error.

Not sure what to do or how to get in to fix/restore. Please could someone help. It is not part of a domain only a home computer. Have tried booting using last safe configuration and that gets the same error message to.
Machine is AMD Sempron (tm) 2800+ running Windows XP Home edition SP3. Any help would be appreciated.

Someone suggested I post here incase the pc is infected?

I am unable to attach any DDS logs as I cannot login to download the tool unless someone can give me advice how to do this without logging in?

Many thanks
bruceyfamily
Active Member
 
Posts: 12
Joined: May 2nd, 2012, 3:54 pm
Advertisement
Register to Remove

Re: Error message when trying to logon - not sure if infecte

Unread postby NonSuch » July 27th, 2012, 12:33 pm

While we appreciate that you very likely posted at multiple forums in order to ensure a response, that only serves to tie up the time of multiple helpers who could be using that time to help someone else who also has problems. Although there are many help forums, there are not so many helpers; most of us help out at several forums. In addition, the results may not work out so well when you're following different instructions from different helpers. They may suggest different approaches for the same problem, all of which may be good; however, system conflicts may arise if different fixes for the same problem are applied simultaneously. As you can see, you have already received different answers at several of the forums at which you have posted.

Microsoft Answers
Microsoft TechNet
BleepingComputer

In the future, for your sake as well as ours, please refrain from requesting help from multiple forums. Choose one, and stick with that one until they've resolved your problem.

This topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27305
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 56 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware