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Problem staying connected to Internet...

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Problem staying connected to Internet...

Unread postby jsthomas928 » July 21st, 2012, 11:10 pm

Hi...

Today, before leaving for the day, I logged off my computer. When I came back home and tried to restart my computer, I have a message come up from my antivirus software asking if I wanted to OK a program. Since I didn't recognize it I said no, then started up Google Crome (my default browser). After several attempts, two restarts, one hard reboot, and running a complete malware scan - that detected no issues, I am still have a some problems loading and keeping a connection to the internet for long periods of time (right now I am using IE).

Here are my logs:

DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Sheilla at 23:01:12 on 2012-07-21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.301 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdxserv.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\WINDOWS\system32\lxdxcoms.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Sheilla\Local Settings\Application Data\Logitech® Webcam Software\Logishrd\LU2.0\LULnchr.exe
C:\Documents and Settings\Sheilla\Local Settings\Application Data\Logitech® Webcam Software\Logishrd\LU2.0\LogitechUpdate.exe
C:\Program Files\Yahoo!\Companion\Installs\cpn9\ytbb.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/def ... earch.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn9\yt.dll
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn9\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn9\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ooVoo toolbar, powered by Ask.com: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn7\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn9\yt.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
TB: ooVoo toolbar, powered by Ask.com: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Google Update] "c:\documents and settings\sheilla\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ooVoo.exe] c:\program files\oovoo\oovoo.exe /minimized
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"
mRun: [NPSStartup]
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [PeachtreePrefetcher.exe] "c:\progra~1\sageso~1\peacht~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/B ... ofupld.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/200 ... ader55.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E7D2588A-7FB5-47DC-8830-832605661009} - hxxp://livenj02.custhelp.com/8102-b424h ... a/RntX.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C394F80F-0EA8-4169-9C16-6EF93E5C8AF0} : DhcpNameServer = 192.168.1.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-15 612184]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-11-15 337880]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-11-15 20696]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-31 44768]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-6-26 54760]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-1-24 233472]
R2 lxdx_device;lxdx_device;c:\windows\system32\lxdxcoms.exe -service --> c:\windows\system32\lxdxcoms.exe -service [?]
R2 lxdxCATSCustConnectService;lxdxCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdxserv.exe [2010-1-3 98984]
R2 psqlWGE;Pervasive PSQL Workgroup Engine;c:\program files\pervasive software\psql\bin\w3dbsmgr.exe [2008-6-6 435496]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-1-24 36608]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [2009-12-2 554344]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [2009-12-2 211432]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-12-2 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [2009-12-2 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
S2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-8-6 253600]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
.
=============== Created Last 30 ================
.
2012-08-07 00:45:53 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-08-07 00:09:53 -------- d-----w- C:\e
2012-08-07 00:09:52 -------- d-----w- C:\Data
.
==================== Find3M ====================
.
2012-08-07 00:58:08 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ------w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ------w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
============= FINISH: 23:04:01.57 ===============


ATTACH Log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 2/9/2009 7:09:41 PM
System Uptime: 7/21/2012 8:15:01 PM (3 hours ago)
.
Motherboard: eMachines | | WMCP61M
Processor: AMD Athlon(tm) Processor 2650e | Socket AM2 | 1607/201mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 69 GiB total, 22.045 GiB free.
D: is FIXED (NTFS) - 70 GiB total, 58.929 GiB free.
F: is CDROM ()
G: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1287: 6/9/2012 3:00:41 AM - Software Distribution Service 3.0
RP1288: 6/10/2012 3:00:31 AM - Software Distribution Service 3.0
RP1289: 6/11/2012 3:00:43 AM - Software Distribution Service 3.0
RP1290: 6/11/2012 8:43:09 PM - Software Distribution Service 3.0
RP1291: 6/12/2012 3:00:33 AM - Software Distribution Service 3.0
RP1292: 6/13/2012 3:00:27 AM - Software Distribution Service 3.0
RP1293: 6/14/2012 3:00:30 AM - Software Distribution Service 3.0
RP1294: 6/15/2012 3:00:41 AM - Software Distribution Service 3.0
RP1295: 6/16/2012 3:00:52 AM - Software Distribution Service 3.0
RP1296: 6/17/2012 3:00:26 AM - Software Distribution Service 3.0
RP1297: 6/18/2012 3:00:30 AM - Software Distribution Service 3.0
RP1298: 6/19/2012 3:00:39 AM - Software Distribution Service 3.0
RP1299: 6/20/2012 3:00:33 AM - Software Distribution Service 3.0
RP1300: 6/21/2012 3:00:41 AM - Software Distribution Service 3.0
RP1301: 6/22/2012 3:00:27 AM - Software Distribution Service 3.0
RP1302: 6/23/2012 3:00:40 AM - Software Distribution Service 3.0
RP1303: 6/24/2012 3:00:32 AM - Software Distribution Service 3.0
RP1304: 6/25/2012 3:00:26 AM - Software Distribution Service 3.0
RP1305: 6/26/2012 3:00:27 AM - Software Distribution Service 3.0
RP1306: 6/27/2012 6:03:13 PM - Software Distribution Service 3.0
RP1307: 6/28/2012 3:00:30 AM - Software Distribution Service 3.0
RP1308: 6/29/2012 3:00:45 AM - Software Distribution Service 3.0
RP1309: 6/30/2012 3:00:37 AM - Software Distribution Service 3.0
RP1310: 7/1/2012 3:00:27 AM - Software Distribution Service 3.0
RP1311: 7/2/2012 3:00:35 AM - Software Distribution Service 3.0
RP1312: 7/3/2012 3:00:30 AM - Software Distribution Service 3.0
RP1313: 7/4/2012 3:00:19 AM - Software Distribution Service 3.0
RP1314: 7/5/2012 3:00:35 AM - Software Distribution Service 3.0
RP1315: 7/6/2012 3:00:23 AM - Software Distribution Service 3.0
RP1316: 7/7/2012 3:00:23 AM - Software Distribution Service 3.0
RP1317: 7/8/2012 3:00:49 AM - Software Distribution Service 3.0
RP1318: 7/9/2012 3:00:55 AM - Software Distribution Service 3.0
RP1319: 7/10/2012 3:00:28 AM - Software Distribution Service 3.0
RP1320: 7/11/2012 9:14:26 PM - Software Distribution Service 3.0
RP1321: 7/12/2012 3:00:33 AM - Software Distribution Service 3.0
RP1322: 7/13/2012 3:00:33 AM - Software Distribution Service 3.0
RP1323: 7/14/2012 3:00:21 AM - Software Distribution Service 3.0
RP1324: 7/15/2012 3:00:21 AM - Software Distribution Service 3.0
RP1325: 7/16/2012 3:00:28 AM - Software Distribution Service 3.0
RP1326: 7/17/2012 3:00:33 AM - Software Distribution Service 3.0
RP1327: 7/18/2012 3:00:30 AM - Software Distribution Service 3.0
RP1328: 7/19/2012 3:00:34 AM - Software Distribution Service 3.0
RP1329: 7/20/2012 3:00:25 AM - Software Distribution Service 3.0
RP1330: 7/21/2012 3:00:25 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
ABBYY FineReader 6.0 Sprint
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.2)
Adobe Shockwave Player 11.6
Advertising Center
Agere Systems PCI-SV92EX Soft Modem
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
avast! Free Antivirus
BlackBerry Desktop Software 6.0.2
BlackBerry Device Software Updater
BlackBerry Device Software v4.5.0 for the BlackBerry 8310 smartphone
Bonjour
CameraHelperMsi
CCScore
Cisco Connect
Compatibility Pack for the 2007 Office system
Cozi • Betty Crocker Edition
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
Crystal Reports 2008 Runtime SP1
CyberLink DVD Suite
CyberLink Power2Go
CyberLink PowerDVD
DolbyFiles
Download Updater (AOL LLC)
eMachines Games
erLT
ERUNT 1.1j
ESET Online Scanner v3
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
FUJIFILM MyFinePix Studio 1.0
GearDrvs
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hallmark Smilebox
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Image Zone Express
ImagXpress
iTunes
kgcbase
KODAK EASYSHARE Gallery Upload ActiveX Control
Kodak EasyShare software
KODAK Gallery Upload Software
KSU
Lexmark 3600-4600 Series
Lexmark Tools for Office
LightScribe 1.4.142.1
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Malwarebytes Anti-Malware version 1.60.1.1000
Menu Templates - Starter Kit
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2010 - English
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Works
Movie Templates - Starter Kit
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nero BurnRights
Nero ControlCenter
Nero CoverDesigner
Nero DiscSpeed
Nero DriveSpeed
Nero InfoTool
Nero Installer
Nero PhotoSnap
Nero Recode
Nero Rescue Agent
Nero ShowTime
Nero StartSmart
Nero Vision
Nero WaveEditor
NeroBurningROM
NeroExpress
neroxml
netbrdg
Notifier
NVIDIA Drivers
Octoshape add-in for Adobe Flash Player
OfotoXMI
ooVoo
ooVoo toolbar, powered by Ask.com Updater
OpenOffice.org 3.2
PC Connectivity Solution
Peachtree Accounting 2010
Peachtree Complete Accounting 2010
PeachTree Signature Ready Forms
Pervasive PSQL v10.10 Workgroup (32-bit)
QuickTime
RealNetworks - Microsoft Visual C++ 2005 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Safari
Sage Integration Services
Sage Message Center
SAMSUNG Mobile Composite Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio
Samsung New PC Studio USB Driver Installer
SamsungConnectivityCableDriver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
SFR
SHASTA
skin0001
SKINXSDK
SoundTrax
staticcr
swMSM
tooltips
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2536413)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2718704)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VPRINTOL
WebFldrs XP
Windows Driver Package - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0)
Windows Driver Package - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
WinPatrol
WIRELESS
XML Paper Specification Shared Components Pack 1.0
Yahoo! BrowserPlus 2.9.8
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Mail Advisor
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
7/21/2012 8:17:14 PM, error: Service Control Manager [7023] - The Application Virtualization Client service terminated with the following error: A dynamic link library (DLL) initialization routine failed.
7/21/2012 8:17:14 PM, error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: A dynamic link library (DLL) initialization routine failed.
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Yahoo! Updater service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Pervasive PSQL Workgroup Engine service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Client Virtualization Handler service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Application Virtualization Service Agent service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:51 PM, error: Service Control Manager [7034] - The Application Virtualization Client service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:37 PM, error: Service Control Manager [7034] - The lxdx_device service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:37 PM, error: Service Control Manager [7031] - The Nero BackItUp Scheduler 4.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 500 milliseconds: Restart the service.
7/21/2012 8:02:36 PM, error: Service Control Manager [7034] - The lxdxCATSCustConnectService service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:36 PM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:36 PM, error: Service Control Manager [7034] - The FsUsbExService service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:36 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:36 PM, error: Service Control Manager [7034] - The Agere Modem Call Progress Audio service terminated unexpectedly. It has done this 1 time(s).
7/21/2012 8:02:36 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/21/2012 7:45:41 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf9568d5, parameter3 b898dc00, parameter4 00000000.
7/14/2012 3:01:19 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070663: Security Update for Microsoft Office 2007 suites (KB2597162).
7/14/2012 3:01:19 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070663: Security Update for Microsoft Office 2007 suites (KB2596880).
7/14/2012 3:01:19 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070663: Security Update for Microsoft Office 2007 suites (KB2596785).
7/14/2012 3:01:19 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070663: Security Update for Microsoft Office 2007 suites (KB2596672).
.
==== End Of File ===========================


Also, I do have Peachtree software loaded onto my computer. This was for school use only and not for business purposes. I don't have Microsoft Windows programs, as the trial period ran out some time back and someone how I deleted all programs concerning it and have not been able to install any program like it (other then office.org) since then.

Thank you for your time and attention to these matters.
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm
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Re: Problem staying connected to Internet...

Unread postby diver79 » July 24th, 2012, 4:02 pm

Hi and welcome to MalwareRemoval.com.
My name is Diver79, and I will be helping you with your malware problems.

Before we start please note the following important guidelines.
  • The instructions given are for THIS computer only! Using these instructions on a different computer, can make it inoperable!
  • Please DO NOT run any other software or scans whilst I am helping you.

Note: If you haven't done so already, please ensure you have read the following article. ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
diver79 wrote:Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
How do I backup my files and folders in XP?

Looking into your logs now. Will post instructions soon...

diver79.
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diver79
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Joined: January 3rd, 2010, 7:03 pm

Re: Problem staying connected to Internet...

Unread postby diver79 » July 24th, 2012, 4:24 pm

Hi jsthomas928,

Please run the scans below.


aswMBR Scan
Please download aswMBR and save it to your Desktop.
  • Double click aswMBR.exe to run it.
  • If prompted, click Yes to the prompt to download Avast! virus definitions.
    (Please be patient whilst the virus definitions download)
  • With the AVscan set to Quick Scan, click the Scan button.
    (Please be patient whilst your computer is scanned.)
  • After a while when the scan reports "Scan finished successfully", click Save log & save the log to your desktop.
  • Click OK > Exit.
  • Note: Do not attempt to fix anything at this stage!
  • Two files will be created, aswMBR.txt & a file named MBR.dat.
  • MBR.dat is a backup of the MBR(master boot record), do not delete it..
  • I strongly suggest you keep a copy of this backup stored on an external device.
  • Copy & Paste the contents of aswMBR.txt into your next reply.


TDSSKiller
Please download TDSSKiller.exe and save it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
  • Click on Start Scan, the scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • To find the log go to Start > Computer > C:
  • Post the contents of that log in your next reply please.
  • DO NOT TRY TO FIX ANYTHING AT THIS POINT
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Re: Problem staying connected to Internet...

Unread postby jsthomas928 » July 27th, 2012, 10:17 am

Hi, I will run both scans later today. Thank you!
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Problem staying connected to Internet...

Unread postby diver79 » July 28th, 2012, 6:23 am

Hi jsthomas928,

Will you be able to post the requested logs today, I cannot keep this topic open indefinitely.

diver79.
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Joined: January 3rd, 2010, 7:03 pm

Re: Problem staying connected to Internet...

Unread postby Cypher » July 30th, 2012, 1:36 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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