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Re: Virus Help

Unread postby Neil » August 8th, 2012, 4:55 pm

Hey Maxi


I tried that a couple of times it didn't work.I even tried all the instructions on the page
Neil
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Posts: 27
Joined: July 16th, 2012, 2:51 pm
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Re: Virus Help

Unread postby maxi » August 10th, 2012, 6:14 am

Hi Neil :)

You can try the following two links to see it they work and follow the step below also.
http://support.microsoft.com/kb/906602
http://support.microsoft.com/kb/971058

Please download Junction.zip and save it to your desktop.

  • Right click Junction.zip and choose extract all...
  • When the Compressed Folders Extraction wizard opens, click Next
  • Click Browse
  • When the "select a destination" box opens, click My Computer > Local Disk (C:) > Windows > OK
  • Back at the Extraction Wizard, click Next.
  • Untick "Show Extracted Files" and click Finish
  • Copy all text in the code box (below)...to Notepad, Do not include the word Code:
    Code: Select all
    @ECHO OFF
    cd c:\
    junction -s c:\>log.txt
    start log.txt
    del %0
  • Save it to your desktop as File name: junc.bat.
  • Save as type: All Files.
    Image
    junc.bat<<------------- you should see this on your desktop.
  • Right click on junc.bat and select " Run as administrator " to execute it.
  • A black CMD window will flash, then disappear...this is normal.
  • A file should appear on your Desktop. Please post the contents of this file.

Post the junction log and how you got on with the updates in your next reply.

Regards maxi :)
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maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Virus Help

Unread postby Neil » August 10th, 2012, 9:43 am

Hey Maxi

I am experiencing a problem with the download link of junction.zip.Could you put a new download link please.
Neil
Regular Member
 
Posts: 27
Joined: July 16th, 2012, 2:51 pm

Re: Virus Help

Unread postby maxi » August 10th, 2012, 10:25 am

Hi neil, Sorry about that. Here you go :)

http://download.sysinternals.com/files/Junction.zip
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maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Virus Help

Unread postby Neil » August 10th, 2012, 4:05 pm

Hey Maxi :)

I did it in a different way becoz when i tried to extract it to Windows it said access denied.So i extracted it to the desktop then moved the files to windows.

Log

Junction v1.06 - Windows junction creator and reparse point viewer
Copyright (C) 2000-2010 Mark Russinovich
Sysinternals - http://www.sysinternals.com

\\?\c:\\Documents and Settings: JUNCTION
Print Name : C:\Users
Substitute Name: C:\Users


Failed to open \\?\c:\\hiberfil.sys: The process cannot access the file because it is being used by another process.



Failed to open \\?\c:\\pagefile.sys: The process cannot access the file because it is being used by another process.


...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...\\?\c:\\ProgramData\Application Data: JUNCTION
Print Name : C:\ProgramData
Substitute Name: C:\ProgramData

\\?\c:\\ProgramData\Desktop: JUNCTION
Print Name : C:\Users\Public\Desktop
Substitute Name: C:\Users\Public\Desktop

\\?\c:\\ProgramData\Documents: JUNCTION
Print Name : C:\Users\Public\Documents
Substitute Name: C:\Users\Public\Documents

\\?\c:\\ProgramData\Favorites: JUNCTION
Print Name : C:\Users\Public\Favorites
Substitute Name: C:\Users\Public\Favorites

\\?\c:\\ProgramData\Start Menu: JUNCTION
Print Name : C:\ProgramData\Microsoft\Windows\Start Menu
Substitute Name: C:\ProgramData\Microsoft\Windows\Start Menu

\\?\c:\\ProgramData\Templates: JUNCTION
Print Name : C:\ProgramData\Microsoft\Windows\Templates
Substitute Name: C:\ProgramData\Microsoft\Windows\Templates


Failed to open \\?\c:\\ProgramData\AVG2012\log\avg-2b724475-1b9c-4e32-9a2d-020977862727.tmp: Access is denied.



Failed to open \\?\c:\\ProgramData\AVG2012\log\avg-44896d3a-95e2-4c27-93dd-5038c06cf20d.tmp: Access is denied.





Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\1bea8923a120dbec408662f28889f1f2_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\21e6fe3971339379668b5314e3dfec0f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\481cd0ded46f0f55e0dc771366cfcb54_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\4e724b1f26895d6ae6fccaed3f64ab24_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\57336039643e1c43b8d536fd9f55208f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\5cb9da9837154e937ea7fd015bc5983e_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\616b33e46c193485a59054fbc3913a4b_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\66d45494f5e4f89e80614705e7941507_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\6d8f2be7f84b26861cab9f504e874377_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\6e27367ad32b6ab6e8f37112e51d8223_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\741cf8ddf7a5104e09bfb49244eac28d_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7cc4a6a56b8cdcf1f956b01aec5a4e5b_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\80582b499a70f88fb015bab24f48da41_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8d70cdc341142811626eb7a894286433_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8f6d5b66d994f340c9822ec2e5c04770_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\909c2375101c5345ed1a6375e1f39cb5_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\99eb314211c2c7471934ad0f1d17a770_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a37258377c3427c058d1a9c678116356_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a3e9996c066b53b63a6f714d01999cd4_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a4dbdb45d8bcc4e41f336bff9a6d17fe_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a525c5e9a558c22dca768d882ecf3d0a_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ac8f1078e35d9c4c7508d7bd385b8532_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ade5ad647045487270e9813a1554fbc4_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\af03c8d52708e01bbc933cfeda0dd103_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c05516f6d3eabd56ff405922aa7000e3_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c50a4f37e825b18a4ac2455cc7b4bbb6_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d04247eb76bc82e40c0315c9abd707e7_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d433cd7fe92267d6da6eca18dc4c431f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d7e2c781eccfab122b62ed999a598231_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e334d1156df979aeafe6d6bfad2bef8e_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e36f9a4a9f6072a20f25c64006b173b2_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e861045e0cfe51352a03b2a5ffe985ae_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e91836817cc1868cd845f5381c87de91_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ea7c69b3c87962e18afe66afea997103_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\f054f42dfd98163a6228f6364f704d86_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\ProgramData\Microsoft\Crypto\RSA\MachineKeys\f8a2cc76f31ec8cbeded3b855e31a893_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.


...

...


Failed to open \\?\c:\\System Volume Information\WindowsImageBackup: Access is denied.



Failed to open \\?\c:\\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}: Access is denied.



Failed to open \\?\c:\\System Volume Information\{431f278e-e0cd-11e1-b0b3-e0b9a59db7f9}{3808876b-c176-4e48-b7ae-04046e6cc752}: Access is denied.



Failed to open \\?\c:\\System Volume Information\{933c03cf-e153-11e1-8f62-e0b9a59db7f9}{3808876b-c176-4e48-b7ae-04046e6cc752}: Access is denied.


.\\?\c:\\Users\All Users: SYMBOLIC LINK
Print Name : C:\ProgramData
Substitute Name: \??\C:\ProgramData

\\?\c:\\Users\Default User: JUNCTION
Print Name : C:\Users\Default
Substitute Name: C:\Users\Default

\\?\c:\\Users\All Users\Application Data: JUNCTION
Print Name : C:\ProgramData
Substitute Name: C:\ProgramData

\\?\c:\\Users\All Users\Desktop: JUNCTION
Print Name : C:\Users\Public\Desktop
Substitute Name: C:\Users\Public\Desktop

\\?\c:\\Users\All Users\Documents: JUNCTION
Print Name : C:\Users\Public\Documents
Substitute Name: C:\Users\Public\Documents

\\?\c:\\Users\All Users\Favorites: JUNCTION
Print Name : C:\Users\Public\Favorites
Substitute Name: C:\Users\Public\Favorites

\\?\c:\\Users\All Users\Start Menu: JUNCTION
Print Name : C:\ProgramData\Microsoft\Windows\Start Menu
Substitute Name: C:\ProgramData\Microsoft\Windows\Start Menu

\\?\c:\\Users\All Users\Templates: JUNCTION
Print Name : C:\ProgramData\Microsoft\Windows\Templates
Substitute Name: C:\ProgramData\Microsoft\Windows\Templates


Failed to open \\?\c:\\Users\All Users\AVG2012\log\avg-2b724475-1b9c-4e32-9a2d-020977862727.tmp: Access is denied.



Failed to open \\?\c:\\Users\All Users\AVG2012\log\avg-44896d3a-95e2-4c27-93dd-5038c06cf20d.tmp: Access is denied.


.
Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\1bea8923a120dbec408662f28889f1f2_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\21e6fe3971339379668b5314e3dfec0f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\481cd0ded46f0f55e0dc771366cfcb54_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\4e724b1f26895d6ae6fccaed3f64ab24_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\57336039643e1c43b8d536fd9f55208f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\5cb9da9837154e937ea7fd015bc5983e_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\616b33e46c193485a59054fbc3913a4b_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\66d45494f5e4f89e80614705e7941507_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\6d8f2be7f84b26861cab9f504e874377_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\6e27367ad32b6ab6e8f37112e51d8223_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\741cf8ddf7a5104e09bfb49244eac28d_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\7cc4a6a56b8cdcf1f956b01aec5a4e5b_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\80582b499a70f88fb015bab24f48da41_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\8d70cdc341142811626eb7a894286433_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\8f6d5b66d994f340c9822ec2e5c04770_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\909c2375101c5345ed1a6375e1f39cb5_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\99eb314211c2c7471934ad0f1d17a770_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a37258377c3427c058d1a9c678116356_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a3e9996c066b53b63a6f714d01999cd4_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a4dbdb45d8bcc4e41f336bff9a6d17fe_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a525c5e9a558c22dca768d882ecf3d0a_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\ac8f1078e35d9c4c7508d7bd385b8532_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\ade5ad647045487270e9813a1554fbc4_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\af03c8d52708e01bbc933cfeda0dd103_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\c05516f6d3eabd56ff405922aa7000e3_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\c50a4f37e825b18a4ac2455cc7b4bbb6_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\d04247eb76bc82e40c0315c9abd707e7_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\d433cd7fe92267d6da6eca18dc4c431f_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\d7e2c781eccfab122b62ed999a598231_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\e334d1156df979aeafe6d6bfad2bef8e_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\e36f9a4a9f6072a20f25c64006b173b2_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\e861045e0cfe51352a03b2a5ffe985ae_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\e91836817cc1868cd845f5381c87de91_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\ea7c69b3c87962e18afe66afea997103_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\f054f42dfd98163a6228f6364f704d86_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.



Failed to open \\?\c:\\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\f8a2cc76f31ec8cbeded3b855e31a893_864a95e7-07c4-4bed-9dfc-301edb515bb4: Access is denied.


.

...

..\\?\c:\\Users\Default\Application Data: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming
Substitute Name: C:\Users\Default\AppData\Roaming

\\?\c:\\Users\Default\Local Settings: JUNCTION
Print Name : C:\Users\Default\AppData\Local
Substitute Name: C:\Users\Default\AppData\Local

\\?\c:\\Users\Default\My Documents: JUNCTION
Print Name : C:\Users\Default\Documents
Substitute Name: C:\Users\Default\Documents

\\?\c:\\Users\Default\NetHood: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts

\\?\c:\\Users\Default\PrintHood: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

\\?\c:\\Users\Default\Recent: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent

\\?\c:\\Users\Default\SendTo: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo

\\?\c:\\Users\Default\Start Menu: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu

\\?\c:\\Users\Default\Templates: JUNCTION
Print Name : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates
Substitute Name: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates

\\?\c:\\Users\Default\AppData\Local\Application Data: JUNCTION
Print Name : C:\Users\Default\AppData\Local
Substitute Name: C:\Users\Default\AppData\Local

\\?\c:\\Users\Default\AppData\Local\History: JUNCTION
Print Name : C:\Users\Default\AppData\Local\Microsoft\Windows\History
Substitute Name: C:\Users\Default\AppData\Local\Microsoft\Windows\History

\\?\c:\\Users\Default\AppData\Local\Temporary Internet Files: JUNCTION
Print Name : C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files
Substitute Name: C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files

\\?\c:\\Users\Default\Documents\My Music: JUNCTION
Print Name : C:\Users\Default\Music
Substitute Name: C:\Users\Default\Music

\\?\c:\\Users\Default\Documents\My Pictures: JUNCTION
Print Name : C:\Users\Default\Pictures
Substitute Name: C:\Users\Default\Pictures

\\?\c:\\Users\Default\Documents\My Videos: JUNCTION
Print Name : C:\Users\Default\Videos
Substitute Name: C:\Users\Default\Videos

\\?\c:\\Users\Neil\Application Data: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming
Substitute Name: C:\Users\Neil\AppData\Roaming

\\?\c:\\Users\Neil\Cookies: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Cookies
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Cookies

\\?\c:\\Users\Neil\Local Settings: JUNCTION
Print Name : C:\Users\Neil\AppData\Local
Substitute Name: C:\Users\Neil\AppData\Local

\\?\c:\\Users\Neil\My Documents: JUNCTION
Print Name : C:\Users\Neil\Documents
Substitute Name: C:\Users\Neil\Documents

\\?\c:\\Users\Neil\NetHood: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Network Shortcuts

\\?\c:\\Users\Neil\PrintHood: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

\\?\c:\\Users\Neil\Recent: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Recent
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Recent

\\?\c:\\Users\Neil\SendTo: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\SendTo
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\SendTo

\\?\c:\\Users\Neil\Start Menu: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Start Menu
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Start Menu

\\?\c:\\Users\Neil\Templates: JUNCTION
Print Name : C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Templates
Substitute Name: C:\Users\Neil\AppData\Roaming\Microsoft\Windows\Templates

.\\?\c:\\Users\Neil\AppData\Local\Application Data: JUNCTION
Print Name : C:\Users\Neil\AppData\Local
Substitute Name: C:\Users\Neil\AppData\Local

\\?\c:\\Users\Neil\AppData\Local\History: JUNCTION
Print Name : C:\Users\Neil\AppData\Local\Microsoft\Windows\History
Substitute Name: C:\Users\Neil\AppData\Local\Microsoft\Windows\History

\\?\c:\\Users\Neil\AppData\Local\Temporary Internet Files: JUNCTION
Print Name : C:\Users\Neil\AppData\Local\Microsoft\Windows\Temporary Internet Files
Substitute Name: C:\Users\Neil\AppData\Local\Microsoft\Windows\Temporary Internet Files



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..\\?\c:\\Users\Neil\Documents\My Music: JUNCTION
Print Name : C:\Users\Neil\Music
Substitute Name: C:\Users\Neil\Music

\\?\c:\\Users\Neil\Documents\My Pictures: JUNCTION
Print Name : C:\Users\Neil\Pictures
Substitute Name: C:\Users\Neil\Pictures

\\?\c:\\Users\Neil\Documents\My Videos: JUNCTION
Print Name : C:\Users\Neil\Videos
Substitute Name: C:\Users\Neil\Videos

\\?\c:\\Users\Public\Documents\My Music: JUNCTION
Print Name : C:\Users\Public\Music
Substitute Name: C:\Users\Public\Music

\\?\c:\\Users\Public\Documents\My Pictures: JUNCTION
Print Name : C:\Users\Public\Pictures
Substitute Name: C:\Users\Public\Pictures

\\?\c:\\Users\Public\Documents\My Videos: JUNCTION
Print Name : C:\Users\Public\Videos
Substitute Name: C:\Users\Public\Videos

.\\?\c:\\Users\UpdatusUser\Application Data: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming

\\?\c:\\Users\UpdatusUser\Cookies: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Cookies
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Cookies

\\?\c:\\Users\UpdatusUser\Local Settings: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Local
Substitute Name: C:\Users\UpdatusUser\AppData\Local

\\?\c:\\Users\UpdatusUser\My Documents: JUNCTION
Print Name : C:\Users\UpdatusUser\Documents
Substitute Name: C:\Users\UpdatusUser\Documents

\\?\c:\\Users\UpdatusUser\NetHood: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Network Shortcuts

\\?\c:\\Users\UpdatusUser\PrintHood: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

\\?\c:\\Users\UpdatusUser\Recent: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Recent
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Recent

\\?\c:\\Users\UpdatusUser\SendTo: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\SendTo
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\SendTo

\\?\c:\\Users\UpdatusUser\Start Menu: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu

\\?\c:\\Users\UpdatusUser\Templates: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Templates
Substitute Name: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Templates

\\?\c:\\Users\UpdatusUser\AppData\Local\Application Data: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Local
Substitute Name: C:\Users\UpdatusUser\AppData\Local

\\?\c:\\Users\UpdatusUser\AppData\Local\History: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\History
Substitute Name: C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\History

\\?\c:\\Users\UpdatusUser\AppData\Local\Temporary Internet Files: JUNCTION
Print Name : C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\Temporary Internet Files
Substitute Name: C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\Temporary Internet Files

\\?\c:\\Users\UpdatusUser\Documents\My Music: JUNCTION
Print Name : C:\Users\UpdatusUser\Music
Substitute Name: C:\Users\UpdatusUser\Music

\\?\c:\\Users\UpdatusUser\Documents\My Pictures: JUNCTION
Print Name : C:\Users\UpdatusUser\Pictures
Substitute Name: C:\Users\UpdatusUser\Pictures

\\?\c:\\Users\UpdatusUser\Documents\My Videos: JUNCTION
Print Name : C:\Users\UpdatusUser\Videos
Substitute Name: C:\Users\UpdatusUser\Videos



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Failed to open \\?\c:\\Windows\System32\LogFiles\WMI\RtBackup: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG1: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG2: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{3f133191-f370-11e0-9abf-f46d04117059}.TM.blf: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{3f133191-f370-11e0-9abf-f46d04117059}.TMContainer00000000000000000001.regtrans-ms: Access is denied.



Failed to open \\?\c:\\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{3f133191-f370-11e0-9abf-f46d04117059}.TMContainer00000000000000000002.regtrans-ms: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\0043530ae074cd01520a0000480b7018.Shonarb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\0a59830a6475cd01620a0000540a1c0d.ServiceModel.mof: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\0c6269086475cd01480a0000540a1c0d.aparaji.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\0e6d7c086475cd014e0a0000540a1c0d.Vanib.ttf: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\23726d0ae074cd015c0a0000480b7018.aparajb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\2b9eb90ae074cd01600a0000480b7018.ServiceModel.mof: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\319c96086475cd01580a0000540a1c0d.utsaah.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\3d753b0ae074cd014a0a0000480b7018.utsaahbi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\3f804e0ae074cd01500a0000480b7018.segoescb.ttf: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\418b610ae074cd01560a0000480b7018.kokilab.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\418b610ae074cd01570a0000480b7018.daunpenh.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\4496740ae074cd015d0a0000480b7018.dokchamp.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\4b9f64086475cd01460a0000540a1c0d.kokilabi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\4daa77086475cd014c0a0000540a1c0d.Shonar.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\50b58a086475cd01520a0000540a1c0d.Shonarb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\50b58a086475cd01530a0000540a1c0d.aparajbi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\52c09d086475cd015b0a0000540a1c0d.impact.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\52c09d086475cd015c0a0000540a1c0d.aparajb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\544cc7096475cd01600a0000540a1c0d.ServiceModel.mof: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\5b6d000a6475cd01610a0000540a1c0d.msclmd.dll: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\5c8e2f0ae074cd01450a0000480b7018.aparaj.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\5c8e2f0ae074cd01460a0000480b7018.kokilabi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\5e99420ae074cd014d0a0000480b7018.utsaahi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\5e99420ae074cd014e0a0000480b7018.Vanib.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\60a4550ae074cd01530a0000480b7018.aparajbi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\60a4550ae074cd01540a0000480b7018.Vani.ttf: Access is denied.





Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\8de772086475cd014a0a0000540a1c0d.utsaahbi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\8ff285086475cd01500a0000540a1c0d.segoescb.ttf: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\9fe1500ae074cd01510a0000480b7018.segoesc.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\a2ec630ae074cd01580a0000480b7018.utsaah.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\a4f7760ae074cd015e0a0000480b7018.Gabriola.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\a9f553086475cd01420a0000540a1c0d.utsaahb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\a9f553086475cd01430a0000540a1c0d.vijayab.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\ac0067086475cd01470a0000540a1c0d.kokila.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\ae0b7a086475cd014d0a0000540a1c0d.utsaahi.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\b0168d086475cd01540a0000540a1c0d.Vani.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\b221a0086475cd015d0a0000540a1c0d.dokchamp.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\b221a0086475cd015e0a0000540a1c0d.Gabriola.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\b737c6086475cd015f0a0000540a1c0d.msclmd.dll: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\bae41e0ae074cd01420a0000480b7018.utsaahb.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\bae41e0ae074cd01430a0000480b7018.vijayab.ttf: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\bcef310ae074cd01470a0000480b7018.kokila.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\bcef310ae074cd01480a0000480b7018.aparaji.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\c2106b0ae074cd015a0a0000480b7018.vijaya.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\c2106b0ae074cd015b0a0000480b7018.impact.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\d052dd0ae074cd01610a0000480b7018.msclmd.dll: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\d13a94086475cd01560a0000540a1c0d.kokilab.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\d13a94086475cd01570a0000540a1c0d.daunpenh.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\e1aa750be074cd01620a0000480b7018.ServiceModel.mof: Access is denied.


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Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\e84a980ae074cd015f0a0000480b7018.msclmd.dll: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\e9324f086475cd01410a0000540a1c0d.kokilai.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\eb3d62086475cd01450a0000540a1c0d.aparaj.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\ef5388086475cd01510a0000540a1c0d.segoesc.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\f25e9b086475cd015a0a0000540a1c0d.vijaya.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\f9211a0ae074cd01410a0000480b7018.kokilai.ttf: Access is denied.



Failed to open \\?\c:\\Windows\winsxs\Temp\PendingRenames\fd37400ae074cd014c0a0000480b7018.Shonar.ttf: Access is denied.




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Neil
Regular Member
 
Posts: 27
Joined: July 16th, 2012, 2:51 pm

Re: Virus Help

Unread postby Neil » August 11th, 2012, 5:06 pm

Hey Maxi


I tied updating to Windows 7 SP1 it failed it told me ''The operation returned becoz the timeout period expired'
this is the 6th time i am trying to do this update each time it download large files and takes like 3.5-4 hours to install only.It is serious waste of time can i skip it if it is not of the utmost importance becoz it has become a pain pls advice
Neil
Regular Member
 
Posts: 27
Joined: July 16th, 2012, 2:51 pm

Re: Virus Help

Unread postby maxi » August 12th, 2012, 2:25 pm

Hi Neil, Sorry for the delay.

Here is a link on other possible ways you could install this update.
http://windows.microsoft.com/en-US/wind ... ice-pack-1

This update is really important for your system and you really need to install it anyway you can. I have run out of ideas on what you need to do to install it but there are other tech forums who have experts in this field. I will post links to these forums and I urge you to visit one of them to get this resolved. You should inform them that you received help for a zeroaccess infection and that Windows 7 Service Pack 1 fails to install after its removal.

This is my general post when a user has a problem thats not Malware related.

The problems you are still experiencing are not coming from malware as all of your latest logs have come back clean.
As this is a dedicated Malware Removal site I think those issues are best left to experts elsewhere..
Here are some excellent Tech sites (in no particular order) that may be able to help with these problems:


So as I said above your logs are clean, I hope you can resolve your other problem with the links that I provided.

Regards maxi :)
User avatar
maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Virus Help

Unread postby Neil » August 12th, 2012, 3:21 pm

Hey Maxi :D


If i said thank u i would feel guilty since i cannot express in words that the help u provided me in getting rid of the virus.I was baffled by your patience,understanding and kindness.Hats of to u mate.I strongly believe that without your help i would have broken my head off.You have done an amazing job & should be proud of it.Thank u once again and billion more times.I will approach the links you have suggested me to use :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D


I thank all the helpers here because u guys are doing an awesome job!!!!!!!!!!
Neil
Regular Member
 
Posts: 27
Joined: July 16th, 2012, 2:51 pm

Re: Virus Help

Unread postby maxi » August 13th, 2012, 7:00 am

Thanks Neil :) Just remember to stay away from P2P filesharing and be careful where you download your games.

Stay safe :)

Regards maxi
User avatar
maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Virus Help

Unread postby Jack&Jill » August 14th, 2012, 9:15 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Jack&Jill
MRU Emeritus
MRU Emeritus
 
Posts: 2284
Joined: August 19th, 2008, 5:37 am
Location: South East Asia
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