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Recurring multiple infections

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Recurring multiple infections

Unread postby JIMSDAY » July 5th, 2012, 1:17 pm

My Toshiba Satellite M45-S265 laptop has been infected by a fair number of viruses an malware. I have run an AVG ISO disk, but when I reboot, Symantec Endpoint shows quarantined infections. I notice no unusual activity, but my repeated attempts to remove the malignancy have failed.
Symantec quarantine log shows this person as a user on my laptop, but I am essentially the only user: F:\Users\kevin\Documents\FrostWire\Saved\




.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/12/2008 12:32:19 AM
System Uptime: 7/4/2012 6:31:27 AM (30 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Pentium(R) M processor 1.60GHz | mFCPGA | 1596/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 93 GiB total, 13.517 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E977-E325-11CE-BFC1-08002BE10318}
Description: Generic CardBus Controller
Device ID: PCI\VEN_104C&DEV_A844&SUBSYS_FB101179&REV_03\4&1D3F0FBB&0&30F0
Manufacturer: Microsoft
Name: Generic CardBus Controller
PNP Device ID: PCI\VEN_104C&DEV_A844&SUBSYS_FB101179&REV_03\4&1D3F0FBB&0&30F0
Service: pcmcia
.
Class GUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
Description: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8029&SUBSYS_FB101179&REV_01\4&1D3F0FBB&0&31F0
Manufacturer: Texas Instruments
Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
PNP Device ID: PCI\VEN_104C&DEV_8029&SUBSYS_FB101179&REV_01\4&1D3F0FBB&0&31F0
Service: ohci1394
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Download Manager
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1
Adobe Shockwave Player 11.5
AIM 6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
Artweaver 0.5
Audible Download Manager
AVG Anti-Rootkit Free
Bonjour
CD/DVD Drive Acoustic Silencer
Critical Update for Windows Media Player 11 (KB959772)
DNSCrypt
DVD-RAM Driver
e-Sword
EPSON Printer Software
Eraser 6.0.9.2343
EULAlyzer v1.2
Family Tree Maker
Google Earth
Google Gears
Google Toolbar for Internet Explorer
Google Update Helper
HijackThis 2.0.2
HostsMan 3.1.57
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
InstaVerse
Intel(R) Graphics Media Accelerator Driver for Mobile
InterVideo WinDVD Creator 2
InterVideo WinDVD for TOSHIBA
IObit Malware Fighter
ISA 2 basic
iTunes
J2SE Runtime Environment 5.0
Java(TM) 6 Update 14
Java(TM) 6 Update 4
LiveUpdate 3.3 (Symantec Corporation)
McAfee SiteAdvisor
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft English TTS Engine
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote 2003
Microsoft Office Outlook Connector
Microsoft Office Standard Edition 2003
Microsoft Picture It! Publishing Platinum 2002
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Streets & Trips 2007 with GPS Locator
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft WorldWide Telescope
MobileMe Control Panel
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NET Bible First Edition 1.0
Notebook Maximizer
OneTouch Version 3.0
OpenOffice.org 2.4
Panda ActiveScan 2.0
Panda USB Vaccine 1.0.1.4
PaperPort 7.02
Quicken 2005
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Roxio Burn Engine
Safari
SD Secure Module
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Sonic DLA
Sonic RecordNow!
Sophos Anti-Rootkit 1.5.4
SoundMAX
SpyHunter
Symantec Endpoint Protection
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21/x515
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad ON/Off Utility
TOSHIBA Utilities
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Touch and Launch
TouchCopy 11
TTS Wrapper
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2362765)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB982664)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2718704)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Mobile® Device Handbook
Windows Search 4.0
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
7/3/2012 7:26:57 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/3/2012 6:26:57 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/3/2012 5:56:56 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/3/2012 5:41:56 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/2/2012 4:48:52 PM, error: Service Control Manager [7034] - The OpenDNSCrypt service terminated unexpectedly. It has done this 4 time(s).
7/2/2012 4:48:40 PM, error: Service Control Manager [7034] - The OpenDNSCrypt service terminated unexpectedly. It has done this 3 time(s).
7/2/2012 4:48:32 PM, error: Service Control Manager [7034] - The OpenDNSCrypt service terminated unexpectedly. It has done this 2 time(s).
7/2/2012 4:45:32 PM, error: Service Control Manager [7034] - The OpenDNSCrypt service terminated unexpectedly. It has done this 1 time(s).
7/2/2012 4:39:20 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the McAfee SiteAdvisor Service service.
7/2/2012 4:14:42 PM, error: Service Control Manager [7034] - The DNS Client service terminated unexpectedly. It has done this 1 time(s).
7/2/2012 4:13:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ohci1394
7/2/2012 4:13:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec Management Client service to connect.
7/2/2012 4:13:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Bluetooth Service service to connect.
7/2/2012 4:13:03 PM, error: Service Control Manager [7000] - The Symantec Management Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/2/2012 4:13:03 PM, error: Service Control Manager [7000] - The Extend WG Protocol Driver service failed to start due to the following error: The system cannot find the file specified.
7/2/2012 4:13:03 PM, error: Service Control Manager [7000] - The Bluetooth Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/2/2012 4:08:57 PM, error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 6, function 4. Please contact your system vendor for technical assistance.
6/30/2012 3:54:54 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
6/30/2012 3:53:37 PM, error: Service Control Manager [7031] - The WPC100Svc service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
6/30/2012 3:10:19 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
6/30/2012 11:01:30 AM, error: Service Control Manager [7022] - The Automatic Updates service hung on starting.
6/30/2012 10:25:13 AM, error: Service Control Manager [7022] - The DCOM Server Process Launcher service hung on starting.
6/29/2012 6:33:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/29/2012 6:33:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
6/29/2012 6:33:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service COMSysApp with arguments "" in order to run the server: {182C40F0-32E4-11D0-818B-00A0C9231C29}
6/29/2012 6:30:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm pavboot SRTSP SRTSPX SYMTDI
6/29/2012 6:12:25 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/29/2012 5:05:13 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Live ID Sign-in Assistant service to connect.
6/29/2012 5:05:13 PM, error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/29/2012 4:58:04 PM, error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 6, function 5. Please contact your system vendor for technical assistance.
.
==== End Of File ===========================




.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Run by JAMES 3 at 12:07:44 on 2012-07-05
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.398 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
svchost.exe
C:\Program Files\Adeona\cygrunsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Adeona\adeona-client.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\PROGRA~1\VISION~1\ONETOU~2.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\IObit\IObit Malware Fighter\IMF.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\OpenDNS\DNSCrypt\OpenDNSInterface.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\DOCUME~1\JAMES2~1\LOCALS~1\TEMP\TEMPORARY DIRECTORY 1 FOR PROCESSEXPLORER.ZIP\PROCEXP.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\dmremote.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uInternet Connection Wizard,ShellNext = hxxp://toolbar.google.com/done
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [TFncKy] TFncKy.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [OneTouch Monitor] c:\progra~1\vision~1\ONETOU~2.EXE
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IObit Malware Fighter] "c:\program files\iobit\iobit malware fighter\IMF.exe" /autostart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [EPSON Stylus Photo R200 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bttray.lnk - c:\program files\belkin\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\opendn~1.lnk - c:\windows\installer\{e811d3dc-a647-4744-9ca6-bd4707d2808b}\_41100329364C94A5913B21.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\gigaby~1.lnk - c:\program files\gigabyte\common\GNConfig.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan ... stubie.cab
TCP: DhcpNameServer = 208.67.222.222 208.67.220.222
TCP: Interfaces\{2E9BA936-F83E-4483-9960-5F426D1A37FD} : NameServer = 127.0.0.1
TCP: Interfaces\{2E9BA936-F83E-4483-9960-5F426D1A37FD} : DhcpNameServer = 208.67.222.222 208.67.220.222
TCP: Interfaces\{AFD116E4-CCC2-473B-A2BD-341486419623} : NameServer = 127.0.0.1
TCP: Interfaces\{AFD116E4-CCC2-473B-A2BD-341486419623} : DhcpNameServer = 208.67.222.222 208.67.220.222
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
IFEO: taskmgr.exe - "c:\docume~1\james2~1\locals~1\temp\temporary directory 1 for processexplorer.zip\PROCEXP.EXE"
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\james 3\application data\mozilla\firefox\profiles\awvltynt.default\
FF - prefs.js: browser.startup.homepage - comcast.net
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_262.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2012-5-29 28552]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2011-3-20 3968]
R2 AdeonaClientService;AdeonaClientService;c:\program files\adeona\cygrunsrv.exe [2008-7-13 68096]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-17 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-17 108392]
R2 DNSCrypt;OpenDNSCrypt;c:\program files\opendns\dnscrypt\OpenDNSCryptService.exe [2012-5-17 14336]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-9-19 54760]
R2 IMFservice;IMF Service;c:\program files\iobit\iobit malware fighter\IMFsrv.exe [2012-5-29 821592]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2012-5-31 95200]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-5-12 2440632]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-5-31 106656]
R3 FileMonitor;FileMonitor;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\FileMonitor.sys [2012-5-29 246816]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120629.024\NAVENG.SYS [2012-6-30 87928]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120629.024\NAVEX15.SYS [2012-6-30 1589752]
R3 RegFilter;RegFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\RegFilter.sys [2012-5-29 30368]
R3 UrlFilter;UrlFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\UrlFilter.sys [2012-5-29 16208]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-3 135664]
S2 WPC100Svc;WPC100Svc;c:\program files\linksys\wpc100\WLService.exe [2008-12-6 65596]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-3-31 250056]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [2010-3-31 10368]
S3 BTPCCARD;Bluetooth BCSP Transport for Pc Card;c:\windows\system32\drivers\btpcbcsp.sys [2003-8-14 232444]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 esgiguard;esgiguard;c:\program files\enigma software group\spyhunter\esgiguard.sys [2011-5-6 13904]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-3 135664]
S3 i740;i740;c:\windows\system32\drivers\i740nt5.sys [2008-9-13 58592]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\c2d.tmp --> c:\windows\system32\C2D.tmp [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-17 113120]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2008-12-22 8960]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-11-15 14336]
S3 WPC100;RangePlus Wireless Notebook Adapter Service;c:\windows\system32\drivers\WPC100.sys [2008-9-13 1299520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 SpyHunter 4 Service;SpyHunter 4 Service;c:\progra~1\enigma~1\spyhun~1\SH4SER~1.EXE [2012-5-4 737184]
.
=============== Created Last 30 ================
.
2012-07-04 00:09:30 -------- d-sh--w- c:\documents and settings\james 3\IECompatCache
2012-07-04 00:09:07 -------- d-sh--w- c:\documents and settings\james 3\PrivacIE
2012-07-04 00:06:13 -------- d-----w- c:\documents and settings\james 3\local settings\application data\Mozilla
2012-07-04 00:05:40 -------- d-----w- c:\documents and settings\james 3\local settings\application data\OpenDNS
2012-07-04 00:01:34 -------- d-----w- c:\documents and settings\james 3\local settings\application data\Identities
2012-07-04 00:01:17 -------- d-----w- c:\documents and settings\james 3\application data\Windows Desktop Search
2012-07-04 00:01:04 -------- d-----w- c:\documents and settings\james 3\local settings\application data\Apple Computer
2012-07-04 00:01:02 -------- d-----w- c:\documents and settings\james 3\application data\IObit
2012-07-04 00:00:03 -------- d-sh--w- c:\documents and settings\james 3\IETldCache
2012-07-04 00:00:03 -------- d-----w- c:\documents and settings\james 3\local settings\application data\Symantec
2012-07-02 15:28:44 826191 ------w- C:\u12iavi5106u5054zo.bin
2012-06-30 11:38:25 822333 ------w- C:\u12iavi5102u5050bp.bin
2012-06-25 00:37:51 -------- d-----w- c:\program files\OpenDNS
2012-06-20 21:49:10 -------- d-----w- c:\program files\Wide Angle Software
2012-06-20 01:10:19 5632 ----a-w- c:\windows\system32\ptpusb.dll
2012-06-20 01:10:18 159232 ----a-w- c:\windows\system32\ptpusd.dll
2012-06-20 01:06:34 -------- d-----w- c:\program files\Audible
2012-06-20 00:56:53 -------- d-----w- c:\program files\iPod
2012-06-20 00:56:39 -------- d-----w- c:\program files\iTunes
2012-06-20 00:54:03 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-06-20 00:54:03 43520 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2012-06-15 20:54:58 770384 ----a-w- c:\program files\mozilla firefox\msvcr100.dll
2012-06-15 20:54:58 421200 ----a-w- c:\program files\mozilla firefox\msvcp100.dll
2012-06-15 12:28:29 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
.
==================== Find3M ====================
.
2012-06-23 14:13:35 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-06-23 14:13:32 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
2012-05-04 13:12:30 2192640 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2069120 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-04-19 00:56:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 00:56:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 12:09:24.55 ===============
JIMSDAY
Active Member
 
Posts: 4
Joined: July 5th, 2012, 12:23 pm
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Re: Recurring multiple infections

Unread postby melboy » July 6th, 2012, 7:34 pm

Hi
Hi and welcome to the MR forums. :)

I'm melboy and I am going to try to help you with your problem. Please take note of the following:

  1. I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine.
  3. If you don't know or understand something, please don't hesitate to ask.
  4. Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
  5. Please DO NOT run any other tools or scans whilst I am helping you.
  6. It is important that you reply to this thread. Do not start a new topic.
  7. DO NOT attach logs unless requested to. Please copy/paste all requested logs into your replies.
  8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  9. Absence of symptoms does not mean that everything is clear.


NOTE: Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.


IMPORTANT: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.



No Reply Within 3 Days Will Result In Your Topic Being Closed!! If you need more time, please inform me.


==================================


Please may I ask how you come to have an enterprise class antivirus installed - Is the machine used in a business/enterprise environment at all?
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: Recurring multiple infections

Unread postby JIMSDAY » July 7th, 2012, 9:45 pm

We are allow to use it at home because we may send private email to the work computer, and back again. I am an aircraft mechanic, and do not use Symantec to do my job, nor is it used without permission from my employer. It is the stand alone version, and my computer is not connected in any way to my employer's network. It is not used for business, that is, neither my laptop not the antivirus.
JIMSDAY
Active Member
 
Posts: 4
Joined: July 5th, 2012, 12:23 pm

Re: Recurring multiple infections

Unread postby melboy » July 8th, 2012, 5:11 am

Hi

Ok.


Uninstall Programs

  • click on start
  • Click on control panel
  • Double click the icon add/remove programs
  • click on the first program in the list and click Remove
  • Continue through the list below (one at a time) until all programs have been removed.
  • If something isn't found, please continue with the next entry in the list.
AVG Anti-Rootkit Free
IObit Malware Fighter
Sophos Anti-Rootkit 1.5.4
SpyHunter



aswMBR

Download aswMBR and save it to your Desktop.

  • Double click aswMBR.exe to run it
  • Click NO to the prompt to download Avast! virus definitions.
  • Click the Scan button.
  • After a short while when the scan reports "Scan finished successfully", click Save log & save the log to your desktop.
  • Click OK
  • Two files will be created, aswMBR.txt & a file named MBR.dat
  • Save MBR.dat to to a form of removable media. (CD, DVD, USB flash drive etc) - This is a backup of your MBR. Do not delete this file.
  • NOTE: Do not click to fix anything at this stage!
  • Click EXIT.
  • Copy & Paste the contents of aswMBR.txt into your next reply.



Malwarebytes' Anti-Malware (MBAM)

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • When the program loads, Decline the Malwarebytes' Anti-Malware Trial (You can activate this when we've finished, if you wish)
  • Select the Settings tab, then the Scanner Settings tab
  • For Action for Potentially Unwanted Programs (PUP), choose Show in results list and check for removal
  • Select to the Scanner tab, select Perform Quick scan, then click on Scan
  • When done, you will be prompted. Click OK. If Items are found, then click on Show Results
  • Check all items then click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply.

    The log can also be found here:
    1. C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    2. Or via the Logs tab when the application is started.

Note: MBAM may ask to reboot your computer so it can continue with the removal process, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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melboy
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Re: Recurring multiple infections

Unread postby melboy » July 10th, 2012, 1:44 pm

Hi JIMSDAY

It has been two days since my last post.

  • Do you still need help?
  • Do you need more time?
  • Are you having problems following my instructions?
  • In accordance with Malware Removal policy, topics can be closed after 3 days without a response. If you do not reply within the next 24 hours, this topic will be closed.
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melboy
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Re: Recurring multiple infections

Unread postby JIMSDAY » July 10th, 2012, 4:52 pm

I did attempt to reply earlier, but it apparently did not take.
As instructed, certain programs were removed, then I downloaded and ran aswMBR.exe and Malwarebytes' Anti-Malware Trial. Please note that when Malwarebytes was scanning, Symantec alerted and began scanning. Malwarebytes paused during this process, and Symantec quarantined numerous instances of infections, namely Trojan.Brisv.A!inf, Bloodhound.MalPE, and Trojan.Gen.
I can send you the results of Symantec's scan if you require it.




aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-07-08 12:29:47
-----------------------------
12:29:47.446 OS Version: Windows 5.1.2600 Service Pack 3
12:29:47.446 Number of processors: 1 586 0xD08
12:29:47.446 ComputerName: OLDTOSHIBA UserName: JAMES 3
12:29:48.357 Initialize success
12:30:15.085 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
12:30:15.085 Disk 0 Vendor: FUJITSU_MHV2100AH 00400097 Size: 95396MB BusType: 3
12:30:15.116 Disk 0 MBR read successfully
12:30:15.116 Disk 0 MBR scan
12:30:15.116 Disk 0 unknown MBR code
12:30:15.126 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 95393 MB offset 63
12:30:15.136 Disk 0 scanning sectors +195366465
12:30:15.246 Disk 0 scanning C:\WINDOWS\system32\drivers
12:30:35.004 Service scanning
12:30:57.126 Service SysPlant C:\WINDOWS\SYSTEM32\Drivers\SysPlant.sys **LOCKED** 32
12:30:58.157 Service Teefer2 C:\WINDOWS\system32\DRIVERS\teefer2.sys **LOCKED** 32
12:31:02.964 Service WPS C:\WINDOWS\system32\drivers\wpsdrvnt.sys **LOCKED** 32
12:31:03.004 Service WpsHelper C:\WINDOWS\system32\drivers\WpsHelper.sys **LOCKED** 32
12:31:04.346 Modules scanning
12:31:14.180 Disk 0 trace - called modules:
12:31:14.220 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS AGRSM.sys
12:31:14.231 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a2b9ab8]
12:31:14.231 3 CLASSPNP.SYS[f7657fd7] -> nt!IofCallDriver -> \Device\00000092[0x8a2f99e8]
12:31:14.241 5 ACPI.sys[f75ae620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8a335940]
12:31:14.241 Scan finished successfully
12:31:48.370 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\JAMES 3\Desktop\MBR.dat"
12:31:48.380 The log file has been saved successfully to "C:\Documents and Settings\JAMES 3\Desktop\aswMBR.txt"




Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.07.08.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
JAMES 3 :: OLDTOSHIBA [administrator]

7/8/2012 12:43:39 PM
mbam-log-2012-07-08 (12-43-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 323730
Time elapsed: 3 hour(s), 25 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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Re: Recurring multiple infections

Unread postby melboy » July 10th, 2012, 5:11 pm

I can send you the results of Symantec's scan if you require it


That would be great if you could post it here - Thanks. :)
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Re: Recurring multiple infections

Unread postby JIMSDAY » July 10th, 2012, 9:28 pm

My ignorance of how to transfer the log to this forum prevents me from posting it as it appears in Symantec. Here is a sample of the 300 plus quarantined infections, three of which simply repeat numerous times:

07/08/12 04:40 PM Trojan.Brisv.A!inf Log only DWHDB19.tmp File C:\Documents and Settings\JAMES 3\Local Settings\Temp\ OLDTOSHIBA JAMES 3 Log only C:\Documents and Settings\JAMES 3\Local Settings\Temp\ Clean security risk Quarantine Auto-Protect scan The file was left unchanged. 07/08/12 04:39 PM Trojan.Brisv.A!inf Quarantined DWHDB0A.tmp File C:\Documents and Settings\JAMES 3\Local Settings\Temp\ OLDTOSHIBA JAMES 3 Infected Quarantine Clean security risk Quarantine Auto-Protect scan The file was quarantined successfully.

07/08/12 04:38 PM Bloodhound.MalPE Quarantined DWHDABA.tmp Heuristics C:\Documents and Settings\JAMES 3\Local Settings\Temp\ OLDTOSHIBA JAMES 3 Infected Quarantine Clean security risk Quarantine Auto-Protect scan The file was quarantined successfully.

07/08/12 04:39 PM Trojan.Brisv.A!inf Quarantined DWHDAF6.tmp File C:\Documents and Settings\JAMES 3\Local Settings\Temp\ OLDTOSHIBA JAMES 3 Infected Quarantine Clean security risk Quarantine Auto-Protect scan The file was quarantined successfully.
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Re: Recurring multiple infections

Unread postby melboy » July 11th, 2012, 2:37 pm

Hi

Hopefully you declined the Pro trial when you installed Malwarebytes. If you didn't, please disable it.


Temporarily disable Malwarebytes' Anti-malware (mbam)

We need to temporarily disable mbam's realtime protection so it doesn't interfere with any fixes.

  • Right click the mbam system tray icon
  • Uncheck Start with windows
  • Uncheck Enable protection & click Yes to the prompt
  • Reboot your computer for the changes to take effect.



TFC

  • Please download TFC by Old Timer to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • Click the Start button in the bottom left of TFC
  • If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It should not take longer than a couple of minutes , and may only take a few seconds. Only if needed will you be prompted to reboot.



ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.
You will need to disable your current installed Anti-Virus, how to do so can be read here.


  • Please go here to run the scan.
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Click on the Run ESET Online Scanner button.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:

    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed make sure you first copy the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic.
  • Now click on: Image (Selecting Uninstall application on close if you so wish)
  • Re-enable your anti-virus software.
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Re: Recurring multiple infections

Unread postby deltalima » July 14th, 2012, 6:08 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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