Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

internet homepage being redirected

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: internet homepage being redirected

Unread postby hanberuk » July 7th, 2012, 5:51 am

done it!
hanberuk
Regular Member
 
Posts: 20
Joined: June 23rd, 2012, 6:39 am
Advertisement
Register to Remove

Re: internet homepage being redirected

Unread postby melboy » July 7th, 2012, 6:48 am

Your log now appears to be clean. Congratulations!
This is my general post for when your logs show no more signs of malware ;) - Please let me know if you still are having problems with your computer and what these problems are. If everything is running well, please continue with the instructions below.


OTL by OldTimer

  • Double-click OTL.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself


  • Clear Infected System Restore Points

    Turn System Restore off

    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
      Restart your computer

      Turn System Restore on

    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Uncheck Turn off System Restore on all drives.
    • Click Apply
    • Click each drive in turn where system restore is not required and click Settings
      Note: System restore is only needed on drives with an operating system installed
    • For each drive without an operating system, check Turn off system restore on this drive, click Yes then click OK.
    Note: only do this once, and not on a regular basis


=======================


General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.


Protection Programs

  • Don't forget to re-enable any protection programs we disabled during your fix.

    Antivirus
  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
    2) avast!Free Antivirus - Anti-virus program for Windows. The home edition is freeware for non-commercial users.
    3) Microsoft Security Essentials - Free anti-malware solution that helps protect against viruses, spyware, and other malicious software

    [Please note that trial pay is not needed to get any product for free.]

    It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts, system instability and false virus alerts.
    Uninstall Tools for Major Antivirus Products

  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.
  • Make Internet Explorer More Secure
    Even if you do not use Internet Explorer as you Primary/Default browser it is important to keep it updated. Internet Explorer can be utilised by other programs and therefore must be kept updated to avoid exploitable vulnerabilities.
    Internet Explorer 8 <<< Recommended Version


Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • Malwarebytes' Anti-Malware
    As you already have Malwarebytes' Anti-Malware on board I would keep it regularly updated and run regular quick scans with it. Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. The Full version can be used as an addition to an anti-virus & includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.
    It's IP Protection provides an additional layer of security for your computer, by preventing access to known malicious IP addresses and IP ranges.
    You can now trial the full versions features within the program. Click the Protection Tab to see.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs and other applications & programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: internet homepage being redirected

Unread postby hanberuk » July 7th, 2012, 6:27 pm

i've read it and will do it all. thanks so much for your help, you're a genius!!! keep doing what you do :)
hanberuk
Regular Member
 
Posts: 20
Joined: June 23rd, 2012, 6:39 am

Re: internet homepage being redirected

Unread postby melboy » July 7th, 2012, 6:28 pm

You're most welcome! :)
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: internet homepage being redirected

Unread postby NonSuch » July 8th, 2012, 12:25 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 41 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware