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win64/sirefef.y infection

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win64/sirefef.y infection

Unread postby cheesebiskit » June 10th, 2012, 10:35 pm

Hi All,

Trying to help fix up my sisters infected PC after she was navigating some 'joke photo' websites, clicking on something, inadvertently turning off Windows Security Essentials and allowing the trojan to infect the PC.

Issue is that MSE detects the infection, however services.exe located in the system32 directory is infected and it cannot remove it. The PC cycles through 60sec restarts so i was quick to get the logs from DDS.

I tried a number of things including disabling services through MSCONFIG (didnt work), running windows defender offline (could not repair/remove the infected files) and trying a few things in safe mode. I dont think the PC has a system restore point recovery but even so, would the 60second restarts stop it from working?

Please help. dont want to reformat but this is probably the last resort.

TIA.

regards
cheesebiskit

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/10/2011 5:17:09 PM
System Uptime: 11/06/2012 11:08:51 AM (0 hours ago)
.
Motherboard: ASRock | | Z68 Extreme3 Gen3
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz | CPUSocket | 3301/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 56 GiB total, 10.268 GiB free.
D: is FIXED (NTFS) - 1863 GiB total, 1411.468 GiB free.
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&35784ABE&0&00E4
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&35784ABE&0&00E4
Service:
.
Class GUID:
Description: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&18E591E5&0&00E5
Manufacturer:
Name: Universal Serial Bus (USB) Controller
PNP Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&18E591E5&0&00E5
Service:
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader X (10.1.3)
Apple Application Support
Apple Software Update
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
D3DX10
DefaultTab
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
e-tax 2011
Facebook Messenger 2.1.4520.0
Facebook Video Calling 1.2.0.159
HydraVision
ImgBurn
Java Auto Updater
Java(TM) 6 Update 27
Junk Mail filter update
Messenger Companion
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox 12.0 (x86 en-GB)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
NVIDIA PhysX
PDF Settings CS5
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Skype Click to Call
Skype™ 5.5
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VLC media player 1.1.11
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Install Manager
.
==== Event Viewer Messages From Past Week ========
.
5/06/2012 7:45:08 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.127.1299.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8403.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
11/06/2012 9:43:11 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:27:49 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:25:40 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:23:31 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:21:22 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:19:11 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:504 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:16:09 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 9:03:50 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:380 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 0.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 0.0.0.0
11/06/2012 9:03:17 AM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cdrom DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/06/2012 9:03:08 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 9:01:39 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:59:33 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:392 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 0.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 0.0.0.0
11/06/2012 8:59:00 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
11/06/2012 8:59:00 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/06/2012 8:59:00 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/06/2012 8:58:59 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/06/2012 8:58:54 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/06/2012 8:58:50 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom discache MpFilter spldr Wanarpv6
11/06/2012 8:54:18 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:52:11 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:504 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:37:24 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:35:17 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:33:07 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:516 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:30:30 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:28:23 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:26:15 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:504 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:23:20 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:21:56 AM, Error: Microsoft-Windows-Directory-Services-SAM [12291] - SAM failed to start the TCP/IP or SPX/IPX listening thread
11/06/2012 8:20:22 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:492 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:18:09 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:504 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:15:58 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:13:47 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:11:35 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:500 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 8:09:24 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:504 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 11:09:11 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
11/06/2012 11:09:11 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
11/06/2012 11:09:03 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
11/06/2012 11:09:02 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
11/06/2012 11:09:02 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
11/06/2012 11:09:02 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
11/06/2012 11:01:27 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
11/06/2012 10:59:21 AM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... 2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:496 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1726.0, AS: 1.127.1726.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
.
==== End Of File ===========================
cheesebiskit
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Re: win64/sirefef.y infection

Unread postby Dakeyras » June 11th, 2012, 6:05 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post the appropriate logs in the Malware Removal forum and wait for help.

Hi and welcome to Malware Removal. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Next:

It appears your Sister's machine may be infected with a variant of the ZeroAccess Rootkit and if this is the case a reformat and reinstallation of the Windows Operating System would be the prudent course of action.

Plus even if I was able to eradicate the malware, because of the nature of the aforementioned infection the machines ability to then gain online access afterwards may be damaged beyond any feasible repair. That in turn would necessitate a reformat and reinstallation of the Windows Operating System.

Anyway for now lets proceed as follows shall we and you will require a Flash(USB) Drive for the below...

Scan with FRST:

If your Sister's machine is the Windows 7 32 bit version, download to the Flash drive:-

Farbar Recovery Scan Tool

Or if your Sister's machine is the Windows 7 64 bit version, download to the Flash drive:-

Farbar Recovery Scan Tool x64

Next:-

Plug/insert the flash-drive into the infected machine...

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

      Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your next reply.
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Re: win64/sirefef.y infection

Unread postby cheesebiskit » June 13th, 2012, 7:47 am

Thanks Dakeyras for taking my case on. I will post the log soon.

Kindest regards
Cheesebiskit
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Re: win64/sirefef.y infection

Unread postby Dakeyras » June 13th, 2012, 8:10 am

OK and you're welcome! :)
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Re: win64/sirefef.y infection

Unread postby NonSuch » June 16th, 2012, 7:29 pm

Due to a failure to follow instructions and post the requested log, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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