Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Problem with redirects and anoying popup ad in bottom corner

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby herrober » June 7th, 2012, 2:09 pm

and here is systemlook.txt:

SystemLook 30.07.11 by jpshortstuff
Log created at 19:52 on 07/06/2012 by Peter
Administrator - Elevation successful

========== filefind ==========

Searching for "*eoengine*"
No files found.

Searching for "*eobho*"
No files found.

Searching for "*EoRezo*"
No files found.

========== Regfind ==========

Searching for "AFBB7970-789A-4264-BA70-E8127DECE400"
No data found.

Searching for "18AF7201-4F14-4BCF-93FE-45617CF259FF"
No data found.

Searching for "DF76E9B7-35EC-46FC-AF56-5B79DED9D64F"
No data found.

Searching for "C10DC1F4-CCDF-4224-A24D-B23AFC3573C8"
No data found.

Searching for "EoRezo"
No data found.

Searching for "eobho"
No data found.

Searching for "ieobho"
No data found.

Searching for "eoengine"
No data found.

-= EOF =-
herrober
Regular Member
 
Posts: 15
Joined: June 4th, 2012, 5:34 pm
Advertisement
Register to Remove

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby maxi » June 7th, 2012, 3:39 pm

Hi herrober,

That looks better :) How is the computer running now ? Any pop-ups ?

We just have a little more work to do.

Step 1
Security Check

  • Please download Security Check by screen317 from one of the links below:
  • Save it to your Desktop.
  • Right click SecurityCheck.exe And select " Run as administrator " , then follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please post the contents of that document.

Step 2
I see you have Ccleaner installed,
Start CCleaner,
Click the Options button, then Cookies,
Under Cookies to delete, Highlight any cookies you want to keep, one at a time, and click the right arrow to transfer the Highlighted cookie to the right column.
When you are done, click Cleaner in the Upper Left.
Uncheck everything Under the Windows tab except "Temporary Internet Files" and "Cookies"
Click Run Cleaner in the Lower Right.
This will delete temp files and all cookies except those you chose to keep.
Make sure Registry option is Unchecked before you run the cleaner. I recommend you never to use this option as registry cleaners can do more damage than good.

In your next reply please include:
How your computer is running
The log from Security Check.
Any problems you had with the instructions.

Regards maxi :)
User avatar
maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby herrober » June 7th, 2012, 4:07 pm

Results from Securitycheck.exe:

Results of screen317's Security Check version 0.99.41
Windows Vista Service Pack 2 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
CCleaner (remove only)
Java(TM) 6 Update 31
Java version out of date!
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (9.0.1)
Google Chrome 19.0.1084.46
Google Chrome 19.0.1084.52
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
herrober
Regular Member
 
Posts: 15
Joined: June 4th, 2012, 5:34 pm

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby herrober » June 7th, 2012, 4:16 pm

Hi Maxi,

I have run CC cleaner as per your instructions. Everything seems to be running smoothly now, I have not encountered the popup in the bottom right corner or been redirected to the bogus sites when pressing a link. All is ok since the last actions. So far at least. :-)
herrober
Regular Member
 
Posts: 15
Joined: June 4th, 2012, 5:34 pm

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby maxi » June 8th, 2012, 12:37 pm

Hi herrober, Your computer is now free of Malware :), However there are a few issues for you to sort out before you should continue to my "all clean" and some advice.

I see your UAC(user account control) is turned off, I would recommend you turn this on for your computers safety. You can click on the link below to Learn how to turn it on.
http://windows.microsoft.com/en-us/wind ... -on-or-off


Your Java and adobe reader are out of date, Please go to "add/remove programs" and remove the following programs.
Adobe Reader 9
Java(TM) 6 Update 31

YOU can download the latest versions of each from the links below.
Java:
http://www.oracle.com/technetwork/java/ ... index.html
  • Find Java SE 7u4.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.

Update Adobe Reader (Untick the box asking you to install Mcafee Security Scan)

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.1.3).




Clean up with OTL

  • Right click OTL.exe and select "run as administrator" to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

You can now remove any tools we used from your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide

Malwarebytes' Anti-Malware Scanning Guide


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Gary R and Wingman COMPUTER SECURITY - a short guide to staying safer online

Happy surfing and stay clean!

Regards maxi :)
User avatar
maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby herrober » June 8th, 2012, 1:50 pm

I dont know how to thank you enough, but big thanks from Sweden comes here!

This must be the best online service I have ever enountered, and it is for free. I will recommend all my friends with problems to visit you as well as making a donation.

Thanks again.
herrober
Regular Member
 
Posts: 15
Joined: June 4th, 2012, 5:34 pm

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby maxi » June 8th, 2012, 1:59 pm

You are very welcome :) Stay safe.
User avatar
maxi
Retired Graduate
 
Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Problem with redirects and anoying popup ad in bottom co

Unread postby askey127 » June 10th, 2012, 7:09 am

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: ataa92 and 54 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware