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Security Sphere 2012 Virus

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Security Sphere 2012 Virus

Unread postby billy9 » May 27th, 2012, 3:35 pm

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:24:55, on 27/05/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: AML Device Install.lnk = C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\Billy\AppData\Roaming\DVDVideoSoftIEHelpers\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to iPod Converter - C:\Users\Billy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetoipodconverter.htm
O8 - Extra context menu item: Search the Web - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\resources\menuext.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~3\Office12\GRA32A~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8785 bytes

55mm v6 for Adobe After Effects
Ad-Aware
Adobe After Effects CS3
Adobe After Effects CS3
Adobe After Effects CS3 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader X (10.1.1)
Adobe Setup
Adobe Setup
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Apple Application Support
Apple Software Update
AviSynth 2.5
Batman: Arkham City™
Battlefield 3™
Battlefield 3™
Battlelog Web Plugins
Call of Duty(R) 2
Call of Duty(R) 4 - Modern Warfare(TM)
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
Call of Duty: Black Ops
Call of Duty: Black Ops - Multiplayer
Call of Duty: Modern Warfare 2
Call of Duty: Modern Warfare 2 - Multiplayer
Call of Duty: Modern Warfare 3
Call of Duty: Modern Warfare 3 - Dedicated Server
Call of Duty: Modern Warfare 3 - Multiplayer
Catalyst Control Center - Branding
Command & Conquer Generals
Command and ConquerTM Generals Zero Hour
Counter-Strike
Counter-Strike: Source
D3DX10
DivX Converter
DivX Setup
eReg
Fraps (remove only)
Free Video to HTC Phones Converter version 5.0.10.423
Free YouTube Download version 3.1.23.403
Free YouTube to iPod Converter version 3.10.17.221
GenArts Sapphire Plug-ins for After Effects
HiJackThis
Huffyuv AVI lossless video codec (Remove Only)
Java(TM) 6 Update 27
JDownloader 0.9
Kindle Collection Manager
Magic Bullet Editors 2.0 Vegas
Malwarebytes Anti-Malware version 1.61.0.1400
MATLAB Component Runtime 7.7
Medal of Honor (TM)
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
mIRC
Mozilla Firefox 12.0 (x86 en-GB)
Mozilla Maintenance Service
MSVCRT
Mumble 1.2.3
NVIDIA PhysX
Origin
PowerISO
PunkBuster Services
Quake Live Mozilla Plugin
QuickTime
Rosetta Stone Version 3
RssBandit
Seismovision 3 (remove only)
Sony Vegas Pro 8.0
SopCast 3.5.0
SpeedFan (remove only)
Steam
TZAC ANTICHEAT
Unreal Tournament 2004
VC80CRTRedist - 8.0.50727.6195
VLC media player 1.1.11
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Messenger
Windows Live Messenger
Windows Live Photo Common
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Xfire (remove only)
Xvid Video Codec

I had problems running DDS, as it kept crashing.

I was just about to go onto my internet banking when MS Security Essentials found a virus. MSSE then crashed, and Sphere Security 2012 popped up saying it was running a virus scan and it had disabled almost everything because everything "contained a virus". I managed to get rid of it through safe mode and reinstall Security Essentials, but my Windows Firewall is not running and Security Essentials is constantly finding viruses.

I have since run full system scans with Microsoft Security Essentials, Malwarebytes and Adaware, but I'm still having problems. Many thanks in advance
billy9
Active Member
 
Posts: 1
Joined: May 27th, 2012, 3:13 pm
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Re: Security Sphere 2012 Virus

Unread postby Gizzy » May 29th, 2012, 3:31 am

Hello billy9 and Welcome to Malware Removal! :)
My name is Gizzy and I'll be glad to help you with your malware problems.

Please note the following while we work:
  • The fixes are specific to your problem and should only be used for this issue on this computer.
  • Perform all actions in the order given.
  • If you don't know or understand something stop and ask! Don't keep going on.
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please DO NOT run any tools or scans unless I ask you to.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use, Be assured, any links I give are safe.
  • The process is not instant, Please continue to respond to this thread until I give you the All Clean!. Absence of symptoms does not mean that everything is clear.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Backup your data - windows 7


I'm going through your logs now, I will reply with instructions soon.
User avatar
Gizzy
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Posts: 1101
Joined: December 30th, 2008, 9:54 pm
Location: NJ, USA

Re: Security Sphere 2012 Virus

Unread postby Gizzy » May 30th, 2012, 5:12 am

Hi billy9,
Is this computer used for business?
How was Microsoft Office Enterprise 2007 obtained?


UAC Advice
  • All applications I ask to be used will require to be run in Administrator mode. i.e. Right-click on and select Run as administrator.
  • The Operating System (Windows 7) in use comes with an inbuilt utility called User Account Control (UAC).
  • When prompted by this with anything I ask you to carry out please select the option Allow.


Run CKScanner
  1. Please download CKScanner from Here - Important: Save it to your desktop.
  2. Right-click CKScanner.exe and select Run as administrator then click Search For Files.
  3. After a very short time, when the cursor hourglass disappears, Click Save List To File.
  4. A message box will verify the file saved.
  5. Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.


MGA Diagnostic Tool
Download MGA Diagnostic Tool to your Desktop.
  1. Right-click MGADiag.exe and select Run as administrator to launch the program.
  2. Click Continue and let the scan run.
  3. When finished it will have created a log.
  4. Click Copy.
  5. Next open Notepad.
    1. Click Start > Run type Notepad click OK.
    2. This will open an empty Notepad file.
    3. Right click in the empty file and choose Paste to copy the log from MGA Diagnostics into it.
    4. Save the file to your Desktop.
  6. Close MGA Diagnostic Tool.
  7. Copy/Paste the log in your next reply please.


Please reply with:
  • Answers to questions
  • CKScanner log
  • MGA Diagnostic Tool log
User avatar
Gizzy
Retired Graduate
 
Posts: 1101
Joined: December 30th, 2008, 9:54 pm
Location: NJ, USA

Re: Security Sphere 2012 Virus

Unread postby deltalima » June 2nd, 2012, 11:52 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
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