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help to remove ib.adnxs.com pop up advertising

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Re: help to remove ib.adnxs.com pop up advertising

Unread postby deltalima » May 28th, 2012, 2:51 pm

Hi renrose,

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Happy surfing and stay clean!
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deltalima
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Re: help to remove ib.adnxs.com pop up advertising

Unread postby renrose » May 28th, 2012, 2:56 pm

I cant thank you enough!! LOL! and this is only my laptop! when I get back home I will have to do the same for my main computer as I am sure with several of our children using it for various things it too has "cooties"! I will do the clean up and make sure all is updated. I run bitdefender antivirus - good enough?

Many thanks once again and have a great day!
renrose
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Re: help to remove ib.adnxs.com pop up advertising

Unread postby deltalima » May 28th, 2012, 2:57 pm

You're welcome!

Glad we could help.
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Re: help to remove ib.adnxs.com pop up advertising

Unread postby deltalima » May 28th, 2012, 3:05 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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