That's what I wanted to see this morning.Xchaos wrote:no problems with system and searchnu is no longer opening a browser when i open chrome.
That's no problem. As it turns out, there's no evidence of a problem with the MBR.Xchaos wrote:However, i am unable to save MBR.dat to a usb flash drive as i do not own one, it is currently saved to my desktop, is this a problem?
Please print these instructions because you will not have access to the Internet while performing some of the tasks below.
- Create a System Restore Point
- Go to Start, right-click on Computer and select Properties.
- In the left pane under Tasks, click System protection.
- If UAC prompts for an administrator password or approval, type the password or give your "permission to continue".
- Select System Protection ...then choose Create.
- In the System Restore dialog box, type a description for the restore point (e.g., Java Cleanup) and click Create again.
- A window should pop up with "The Restore Point was created successfully" message.
- Click OK and close the System Restore dialog.
Note: If the message window was not displayed stating that the system restore point was created successfully then STOP - Do not continue with the steps below but rather reply to let me know what happened.
- Remove Programs Using Control Panel
Take extra care in answering questions posed by any Uninstaller.- Click Start > Control Panel and then double-click on Programs and Features.
- Right-click the Java Auto Updater entry, choose Uninstall/Change, and give permission to Continue:
- Right-click the Java(TM) 6 Update 31 entry, choose Uninstall/Change, and give permission to Continue:
- Perform a Custom Fix with OTL
- Right-click the OTL icon on your Desktop and select Run As Administrator to run the program.
- In the Custom Scans/Fixes box at the bottom, paste in the following lines from the Code box (Do not include the word "Code"):
- Code: Select all
:processes killallprocesses :OTL CHR - plugin: Java(TM) Platform SE 6 U31 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_31) O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_31) O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_31) :Commands [EMPTYTEMP] [CREATERESTOREPOINT]
- Close all running applications other than OTL.
- Click the Run Fix button at the top.
- Let the program run unhindered and reboot the PC when it is done.
- When the computer Reboots, and you start your usual account, a Notepad text file will appear.
- Copy the contents of that file and post it in your next reply. The log can also be found, based on the date/time it was created, as C:\_OTL\MovedFiles\MMDDYYYY_HHMMSS.log.
- Install Java Runtime Environment
- Please goto http://www.oracle.com/technetwork/java/javase/downloads/index.html
- Find the section labeled Java SE 6 Update 32 and click on the JRE Download button. (DO NOT click the JDK Download button).
- Click the Accept License Agreement option.
- Find the Windows x64 (64-bit) entry, click the jre-6u32-windows-x64.exe link and save the installer on your Desktop.
- Right-click the jre-6u32-windows-x64.exe icon on your Desktop and select Run As Administrator to install the newest version of Java for you to use.
- During the Installation, be sure to UNCHECK any offer for McAfee Security Scan Plus. It's just adware.
- Also always UNCHECK any offer for Ask Toolbar during the installation of Java or any other product.
- When it finishes, you can remove the Installer from your desktop.
- Run Malwarebytes Anti-Malware
- You already have Malwarebytes installed on your computer. Right-click on the Malwarebytes entry under Start > All Programs > Malwarebytes' Anti-Malware > Malwarebytes Anti-Malware and select Run As Administrator to run the program.
- If a message is displayed asking if you would like to update the database then click the Yes button to allow the update.
- If asked, click OK to allow the program to close and install the latest version.
- If necessary, start Malwarebytes Anti-Malware again.
- Once the program has started up, select Perform Quick Scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- If it found any malware items, check all items except items in the C:\System Volume Information folder... and click Remove Selected.
- When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
- The log can also be found using the "Logs" tab in the program. You can click any "Scan" log listed to open its contents. The logs are listed and named by time/date stamp.
- ESET online scanner
Note: You are using Windows 7 so please open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.- Please disable your AVG 2012 antivirus as shown in How To Disable Individual AVG Components.
- Hold down Ctrl then click on the following link to open a new window to ESET online scannner
- If Internet Explorer is being used then check Yes, I accept the Terms of Use and then click the Start button.
Allow the ESET Scanner Active-X component to be installed if asked and click the Retry button if prompted to restart the download. - If a browser other than Internet Explorer is being used then click the esetsmartinstaller_enu.exe link and save the installer to your Desktop.
Right-click on the installer and select Run As Administrator to run it.
Check Yes, I accept the Terms of Use and click the Start button.
- If Internet Explorer is being used then check Yes, I accept the Terms of Use and then click the Start button.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on Start.
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When the scan completes, press the text:
- Press the text: and then save the file to your Desktop as ESETScan.txt.
- Press the [Back] button and then press the [Finish] button.
- Copy and paste the contents of ESETScan.txt in your next reply.
Note: If no threats are found, there is no option to create a log. Just report back to me there was nothing found. - Re-enable your Antivirus software.
Please include in your reply:
- The text of any error messages and/or a description of any problems you encountered while performing these steps.
- The contents of the OTL Fix log.
- The contents of the Malwarebytes log.
- The contents of the ESET log.
- A description of how your computer is running and any Malware symptoms that are still present.
mambass