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Cannot update computer

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Cannot update computer

Unread postby chasenwaves132 » May 1st, 2012, 11:19 am

Getting error code FFFFFFFE when trying to update computer with windows update.
Also getting an error when trying to turn on windows firewall "Windows Firewall can't change some of your settings error code 0x80070424"
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/22/2009 7:42:43 PM
System Uptime: 5/1/2012 10:09:35 AM (0 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz | CPU | 800/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 221.672 GiB free.
D: is CDROM ()
E: is CDROM (UDF)
H: is CDROM (CDFS)
I: is CDROM (CDFS)
J: is CDROM (CDFS)
L: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP609: 4/16/2012 6:18:27 PM - Windows Update
RP610: 4/17/2012 3:00:13 AM - Windows Update
RP611: 4/18/2012 3:00:12 AM - Windows Update
RP612: 4/19/2012 3:00:14 AM - Windows Update
RP613: 4/20/2012 3:00:12 AM - Windows Update
RP614: 4/22/2012 3:15:16 AM - Windows Update
RP615: 4/23/2012 12:23:00 PM - Windows Update
RP616: 4/23/2012 3:19:24 PM - Windows Update
RP617: 4/24/2012 3:00:31 AM - Windows Update
RP618: 4/25/2012 6:34:11 PM - Windows Update
RP619: 4/25/2012 11:30:29 PM - Windows Update
RP620: 4/26/2012 3:00:12 AM - Windows Update
RP621: 4/27/2012 1:40:24 AM - Windows Update
RP622: 4/28/2012 3:00:30 AM - Windows Update
RP623: 4/28/2012 6:35:19 PM - Removed Apple Application Support
RP624: 4/28/2012 8:58:12 PM - Removed Age of Empires III - The Asian Dynasties
RP625: 4/28/2012 9:02:41 PM - Removed Adobe Premiere Elements 10.
RP626: 4/28/2012 9:11:39 PM - Removed ArKaos GrandVJ 1.6.5 RC.
RP627: 4/28/2012 9:19:56 PM - Removed ArKaos NuVJ 1.5.1.
RP628: 4/28/2012 9:22:15 PM - Removed Google SketchUp 8
RP629: 4/28/2012 9:28:21 PM - Removed Apple Application Support
RP630: 4/28/2012 9:46:54 PM - Installed Java(TM) 7 Update 4 (64-bit)
RP631: 4/28/2012 9:49:50 PM - Windows Update
RP632: 4/29/2012 3:00:26 AM - Windows Update
RP633: 4/29/2012 3:01:02 AM - Windows Backup
RP634: 4/30/2012 3:00:14 AM - Windows Update
RP635: 4/30/2012 7:17:53 AM - Windows Update
RP636: 5/1/2012 3:00:12 AM - Windows Update
RP637: 5/1/2012 8:54:03 AM - Windows Update
RP638: 5/1/2012 9:40:01 AM - Installed Microsoft Fix it 50687
RP639: 5/1/2012 9:43:28 AM - Windows Update
RP640: 5/1/2012 9:46:22 AM - Windows Update
RP642: 5/1/2012 10:14:56 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.11 beta
Acrobat.com
Adobe AIR
Adobe Color Video Profiles CS CS4
Adobe Community Help
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader X (10.1.3)
AdobeColorCommonSetRGB
Akamai NetSession Interface
Apple Software Update
ASIO4ALL
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco Connect
CloneCD
Comcast Desktop Software (v1.2.1)
Command & Conquer™ Red Alert™ 3
Compatibility Pack for the 2007 Office system
Copy
Curse Client
CustomerResearchQFolder
CyberLink PowerCinema for TOSHIBA
D3DX10
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProcQFolder
Download Manager 2.3.9
dvdSanta 4.50
eSupportQFolder
FileHippo.com Update Checker
IL Download Manager
Java Auto Updater
Java(TM) 6 Update 31
Kalydo Player 3.09.00
League of Legends
Lexmark Toolbar
LightScribe 1.4.124.1
MagicDisc 2.7.106
Media Player Codec Pack 3.8.0
Microsoft Default Manager
Microsoft DirectX SDK (March 2009)
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Project 2007 Service Pack 3 (SP3)
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft WSE 3.0 Runtime
Microsoft XML Parser
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Minecraft Cracked
Mozilla Firefox 13.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenAL
PanoStandAlone
PDF Settings CS5
PoiZone
PrettyMay Call Recorder for Skype - Basic 4.0.0.226
PxMergeModule
QuickBooks Financial Center
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
RICOH R5U230 Media Driver ver.2.02.02.01
RollerCoaster Tycoon® 3
Seagate Manager Installer
Search Settings 1.2.2
SeaTools for Windows
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Sid Meier's Civilization 4
Skype™ 5.9
SmartSound Common Data
SmartSound Sonicfire Pro 5
Status
Steam
System Requirements Lab
Team Fortress 2
The Elder Scrolls V: Skyrim
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
Toshiba Quality Application
TOSHIBA Supervisor Password
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Web Camera Application
Toxic Biohazard
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Project 2007 Help (KB963668)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client
VirtualCloneDrive
Visual C++ 8.0 Runtime Setup Package (x64)
VLC media player 1.0.5
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinPump
World of Warcraft Public Test
Zoo Tycoon 2 - Marine Mania
.
==== Event Viewer Messages From Past Week ========
.
5/1/2012 9:46:53 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070050: Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217).
5/1/2012 10:32:11 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2679255).
5/1/2012 10:14:26 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy33.
5/1/2012 10:10:18 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: StarOpen
5/1/2012 10:10:17 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
5/1/2012 10:10:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP CUE DeviceDiscovery Service service to connect.
5/1/2012 10:10:16 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
5/1/2012 10:10:16 AM, Error: Service Control Manager [7000] - The HP CUE DeviceDiscovery Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/1/2012 10:10:14 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
5/1/2012 10:10:14 AM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/1/2012 10:10:11 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
5/1/2012 10:10:02 AM, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter
5/1/2012 10:10:02 AM, Error: atikmdag [43029] - Display is not active
5/1/2012 10:09:47 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/30/2012 7:30:30 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2533523).
4/29/2012 5:43:09 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
4/28/2012 9:46:45 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 1203.
4/28/2012 9:13:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
4/28/2012 10:11:48 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
4/28/2012 10:11:48 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
4/27/2012 7:05:52 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
4/25/2012 11:16:46 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
4/24/2012 3:02:05 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
.
==== End Of File ===========================


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Chase at 10:48:20 on 2012-05-01
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4094.2424 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCameraSrv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\svcs.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\TOSHIBA\rselect\RSelSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\ThpSrv.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\ThpSrv.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe
C:\Program Files (x86)\Steam\steam.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Chase\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Chase\AppData\Local\Apps\2.0\60HZOGTA.51R\T8ZHAG9D.QE3\curs..tion_eee711038731a406_0004.0000_2bd39706d04e72c8\CurseClient.exe
C:\Users\Chase\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\msiexec.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\CCleaner\CCleaner64.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.xfinity.com/?cid=insDate01132012
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: GetDislike.BHO: {2c28e48b-1d93-3aa7-8b5f-82576c04a7bb} - mscoree.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {BB410CF4-5D85-394A-817D-05852918155A} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - No File
TB: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [Akamai NetSession Interface] "C:\Users\Chase\AppData\Local\Akamai\netsession_win.exe"
uRun: [Pando Media Booster] "C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\Chase\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CurseClientStartup.ccip
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v51/be ... eweled.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} - hxxp://www.worldwinner.com/games/v51/be ... dtwist.cab
DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} - hxxp://myitlab.pearsoned.com/Pegasus/Mo ... x/stub.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\1446D696E6 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\1446D696E6D27657563747 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\34963736F67393834323 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\350727F647470284F6D656 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\A616D65637370727F64747 : DhcpNameServer = 216.218.93.166 216.218.93.38
TCP: Interfaces\{F157DFF0-8909-47AD-B24F-6F39626DC2CC}\A6F686E637F6E6 : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: GetDislike.BHO: {2c28e48b-1d93-3aa7-8b5f-82576c04a7bb} - mscoree.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: {BB410CF4-5D85-394A-817D-05852918155A} - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - No File
TB-X64: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
Hosts: 74.55.76.230 www.google-analytics.com.
Hosts: 74.55.76.230 ad-emea.doubleclick.net.
Hosts: 74.55.76.230 www.statcounter.com.
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Chase\AppData\Roaming\Mozilla\Firefox\Profiles\3aamrfw0.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Download Manager\npfpdlm.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\system32\C2MP\npdivx32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\Windows\system32\DRIVERS\thpdrv.sys --> C:\Windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\Windows\system32\DRIVERS\Thpevm.SYS --> C:\Windows\system32\DRIVERS\Thpevm.SYS [?]
R1 VWiFiFlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 camsvc;TOSHIBA Web Camera Service;C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCameraSrv.exe [2009-6-28 20544]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 FreeAgentGoNext Service;Seagate Service;C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-5-1 181544]
R2 NetworkLog;NetworkLog;C:\Windows\svcs.exe [2012-3-6 578048]
R2 rimspci;rimspci;C:\Windows\system32\DRIVERS\rimspe64.sys --> C:\Windows\system32\DRIVERS\rimspe64.sys [?]
R2 rixdpcie;rixdpcie;C:\Windows\system32\DRIVERS\rixdpe64.sys --> C:\Windows\system32\DRIVERS\rixdpe64.sys [?]
R2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-2-19 55808]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-4-14 251392]
R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);C:\Windows\system32\DRIVERS\vrtaucbl.sys --> C:\Windows\system32\DRIVERS\vrtaucbl.sys [?]
R3 FwLnk;FwLnk Driver;C:\Windows\system32\DRIVERS\FwLnk.sys --> C:\Windows\system32\DRIVERS\FwLnk.sys [?]
R3 LVUSBS64;Logitech USB Monitor Filter;C:\Windows\system32\drivers\LVUSBS64.sys --> C:\Windows\system32\drivers\LVUSBS64.sys [?]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
R3 PGEffect;Pangu effect driver;C:\Windows\system32\DRIVERS\pgeffect.sys --> C:\Windows\system32\DRIVERS\pgeffect.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-4-5 158856]
S3 CamDrL64;Logitech QuickCam Pro 3000(PID_08B0);C:\Windows\system32\DRIVERS\CamDrL64.sys --> C:\Windows\system32\DRIVERS\CamDrL64.sys [?]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\system32\DRIVERS\ivusb.sys --> C:\Windows\system32\DRIVERS\ivusb.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-2-20 112568]
S3 netr7364;RT73 USB Extensible Wireless LAN Card Driver;C:\Windows\system32\DRIVERS\netr7364.sys --> C:\Windows\system32\DRIVERS\netr7364.sys [?]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;C:\Program Files (x86)\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [2008-8-25 77824]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-8-3 137560]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-05-01 13:39:21 -------- d-----w- C:\Users\Chase\AppData\Local\ElevatedDiagnostics
2012-04-30 11:23:10 -------- d-----w- C:\6bea1172ccbb36098ec165f8
2012-04-29 01:05:43 -------- d-----w- C:\Users\Chase\AppData\Roaming\No Company Name
2012-04-28 22:24:33 -------- d-----w- C:\Users\Chase\Diablo-III-8370-enUS-Installer
2012-04-28 21:25:15 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll
2012-04-28 21:25:14 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll
2012-04-25 02:22:42 -------- d-----w- C:\Users\Chase\New Folder
2012-04-22 05:13:32 -------- d-----w- C:\AMD
2012-04-21 22:47:10 -------- d-----w- C:\ProgramData\Battle.net
2012-04-14 07:01:08 -------- d-----w- C:\a6f3420c22fbce0f09ade18460aafb
2012-04-12 13:05:59 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-04-12 13:05:59 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-04-12 13:05:58 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-04-12 13:05:57 678912 ----a-w- C:\Program Files (x86)\Internet Explorer\iedvtool.dll
2012-04-12 13:05:57 1390080 ----a-w- C:\Windows\System32\wininet.dll
2012-04-12 13:05:56 887296 ----a-w- C:\Program Files\Internet Explorer\iedvtool.dll
2012-04-12 12:55:17 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-04-12 12:55:17 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-04-12 12:55:16 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-04-12 12:55:15 5120 ----a-w- C:\Windows\System32\wmi.dll
2012-04-12 12:55:15 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-04-12 12:55:15 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-04-12 12:55:14 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-04-07 23:58:15 -------- d-----w- C:\Program Files (x86)\World of Warcraft Public Test
2012-04-07 23:58:15 -------- d-----w- C:\Program Files (x86)\World of Warcraft
2012-04-04 05:53:56 182160 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2012-04-04 05:53:56 182160 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
2012-04-03 22:15:32 1268560 ----a-w- C:\Users\Chase\PremiereElements_10_Content_SD3_LS15.exe
2012-04-03 22:15:30 1268560 ----a-w- C:\Users\Chase\PremiereElements_10_Content_SD1_LS15.exe
2012-04-03 22:14:46 1268560 ----a-w- C:\Program Files\PremiereElements_10_Content_SD2_LS15.exe
2012-04-03 22:14:30 1268560 ----a-w- C:\PremiereElements_10_Content_HD1_LS15.exe
2012-04-03 22:14:20 1268560 ----a-w- C:\Users\Chase\PremiereElements_10_Content_HD2_LS15.exe
2012-04-03 22:14:16 1268560 ----a-w- C:\Users\Chase\PremiereElements_10_Content_HD3_LS15.exe
2012-04-03 22:13:55 -------- d-----w- C:\Users\Chase\AppData\Local\Akamai
2012-04-03 20:44:41 -------- d-----w- C:\Program Files (x86)\SmartSound Software
2012-04-03 20:44:33 -------- d-----w- C:\ProgramData\SmartSound Software Inc
2012-04-03 19:45:22 -------- d-----w- C:\Program Files\Adobe Premiere Elements 10 X64
.
==================== Find3M ====================
.
2012-04-29 01:47:48 955848 ----a-w- C:\Windows\System32\npdeployJava1.dll
2012-04-29 01:47:48 839112 ----a-w- C:\Windows\System32\deployJava1.dll
2012-03-08 22:50:28 49016 ----a-w- C:\Windows\SysWow64\sirenacm.dll
2012-03-08 22:37:20 302448 ----a-w- C:\Windows\WLXPGSS.SCR
2012-03-06 04:29:14 578048 ----a-w- C:\Windows\svcs.exe
2012-03-06 04:11:32 0 --sha-w- C:\Windows\System32\dds_trash_log.cmd
2012-02-29 06:32:39 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-02-15 02:05:32 69632 ----a-w- C:\Windows\System32\OpenVideo64.dll
2012-02-15 02:05:26 59904 ----a-w- C:\Windows\SysWow64\OpenVideo.dll
2012-02-15 02:05:20 61952 ----a-w- C:\Windows\System32\OVDecode64.dll
2012-02-15 02:05:16 54784 ----a-w- C:\Windows\SysWow64\OVDecode.dll
2012-02-15 02:05:08 16507904 ----a-w- C:\Windows\System32\amdocl64.dll
2012-02-15 02:04:26 13238272 ----a-w- C:\Windows\SysWow64\amdocl.dll
2012-02-15 02:03:44 54272 ----a-w- C:\Windows\System32\OpenCL.dll
2012-02-15 02:03:38 48128 ----a-w- C:\Windows\SysWow64\OpenCL.dll
2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-07 15:02:40 1070352 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 10:49:34.13 ===============
chasenwaves132
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Posts: 2
Joined: May 1st, 2012, 10:42 am
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Re: Cannot update computer

Unread postby Gary R » May 1st, 2012, 4:18 pm

Looking over your logs, back soon.
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Gary R
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Re: Cannot update computer

Unread postby Gary R » May 1st, 2012, 4:26 pm

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the "malware removal" forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi chasenwaves132

I'm Gary R,

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

I'd also recommend that you create a System Restore Point that we can restore to if necessary.

  • Click Start, and type Create a restore point into the Search programs and files box.
  • Now click on the Create a restore point icon at the top of the find list.
  • This will open a System Properties box, with the System Protection tab open ...
    • Click on the Create button in the lower part of the window.
    • Type Pre Malware Cleanup into the description box, then click Create.
    • Windows will now create a Restore Point and notify you when finished.
    • Exit any open windows.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Your DDS logs clearly show that your computer is infected with the "Zero Access" rootkit infection.

This means your attacker may have full remote access to your computer and can use it as if he were sat in front of it.

You are strongly advised to do the following immediately:

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, and financial institutions. Inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer, because the attacker will get the new passwords and transaction information.

IF YOU USE THIS COMPUTER FOR ONLINE BANKING OR OTHER FINANCIAL TRANSACTIONS, OR HAVE DATA OF A CONFIDENTIAL NATURE ON IT, MY RECOMMENDATION IS THAT YOU RE-FORMAT AND RE-INSTALL YOUR OPERATING SYSTEM AND PROGRAMMES. WE CAN NEVER BE TOTALLY SURE WE HAVE GOT RID OF ALL MODIFICATIONS WHICH MAY HAVE BEEN MADE BY THE ATTACKER, AND THEREFORE CANNOT GUARANTEE THE SAFETY OF YOUR DATA.

If you don't have the resources to reinstall your OS and/or would like me to attempt to clean your machine, I'll be happy to do so.

To help you decide, please take some time to read the following articles, then let me know how you want to proceed.

What are Remote Access Trojans and why are they dangerous
How do I respond to a possible identity theft and how do I prevent it
When should I do a reformat and reinstallation of my OS
Where to backup your files
Restoring your backups
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Gary R
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Administrator
 
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Re: Cannot update computer

Unread postby chasenwaves132 » May 1st, 2012, 10:52 pm

i will do the reformat and reinstall thank you for the note i wont be logging on to anything from here until i do that
chasenwaves132
Active Member
 
Posts: 2
Joined: May 1st, 2012, 10:42 am

Re: Cannot update computer

Unread postby Gary R » May 2nd, 2012, 1:19 am

Given the problems with your computer, a reformat is probably the best option to take.

Removing the infection itself is not usually too difficult, but remedying the incidental damage it does (like your update problem) can frequently be difficult, and some times impossible to achieve without a reformat.

Once you have reformatted your computer, please read .... Computer Security - a short guide to staying safer online .... which should give you some advice on how to secure your computer against future infections.

Since you've decided to reformat there's nothing else we can help you with, so .....

THIS TOPIC IS NOW CLOSED
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Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
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