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Trojan Problems Cleanman.B allowed by MSE

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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 17th, 2012, 2:42 am

Hi t-risk7,

here is new tdss log:


That looks much better.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :processes
    killallprocesses
    :reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiMalware]
    "DisableMonitoring" = 0
    :commands
    [EMPTYFLASH]
    [EMPTYJAVA]
    [RESETHOSTS]
    [CREATERESTOREPOINT]
    [REBOOT]
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Please run a quick scan with Malwarebytes Anti-Malware and post the log in your next reply.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista/Windows 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here to run the scan.
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


Please let me know how the computer is running now.
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 6:54 am

Here is OTL log

========== PROCESSES ==========
All processes killed
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiMalware\\"DisableMonitoring" | 0 /E : value set successfully!
========== COMMANDS ==========

[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: Tad Palmer
->Flash cache emptied: 18865 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator
->Java cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: Tad Palmer
->Java cache emptied: 28971 bytes

Total Java Files Cleaned = 0.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point (0)

OTL by OldTimer - Version 3.2.39.2 log created on 04172012_064853

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 17th, 2012, 7:09 am

Thanks, please post the other logs when ready.
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 7:12 am

Here is malwarebytes log:

Malwarebytes Anti-Malware 1.61.0.1400
http://www.malwarebytes.org

Database version: v2012.04.14.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Tad Palmer :: SILVER_BULLET [administrator]

4/17/2012 6:55:07 AM
mbam-log-2012-04-17 (06-55-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204508
Time elapsed: 15 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 7:17 am

I am starting eset scanner, but I have to go run some errands.

Will post results when I return.
Thanks.
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Posts: 118
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 17th, 2012, 7:34 am

Thanks, it may take a while.
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 11:41 am

here is eset log:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=ddaabc74845a394ca29255d7046f19ed
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-04-17 12:20:44
# local_time=2012-04-17 08:20:44 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5891 16776869 42 87 0 30639083 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=73226
# found=8
# cleaned=0
# scan_time=3117
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000\tdlfs0000\tsk0001.dta Win32/Olmarik.AXZ trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000\tdlfs0000\tsk0002.dta Win64/Olmarik.AD trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000\tdlfs0000\tsk0003.dta a variant of Win32/Rootkit.Kryptik.KS trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000\tdlfs0000\tsk0001.dta Win32/Olmarik.AXZ trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000\tdlfs0000\tsk0002.dta Win64/Olmarik.AD trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000\tdlfs0000\tsk0003.dta a variant of Win32/Rootkit.Kryptik.KS trojan (unable to clean) 00000000000000000000000000000000 I
C:\WINDOWS\temp\2.tmp a variant of Win32/Kryptik.AEFD trojan (unable to clean) 00000000000000000000000000000000 I
C:\WINDOWS\temp\ecssxxpfoeubn.exe a variant of Win32/Kryptik.ADQT trojan (unable to clean) 00000000000000000000000000000000 I
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 17th, 2012, 11:56 am

Hi t-risk7,

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :processes
    killallprocesses
    :files
    C:\TDSSKiller_Quarantine
    :commands
    [EMPTYTEMP]
    [REBOOT]
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.


Please let me know how the computer is running now.
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 12:40 pm

Here is OTL log.
All processes killed
========== PROCESSES ==========
========== FILES ==========
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000\tdlfs0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000\mbr0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35\mbr0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_17.29.35 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000\tdlfs0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000\mbr0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21\mbr0000 folder moved successfully.
C:\TDSSKiller_Quarantine\16.04.2012_06.58.21 folder moved successfully.
C:\TDSSKiller_Quarantine folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 427472 bytes
->Temporary Internet Files folder emptied: 121137443 bytes

User: Tad Palmer
->Temp folder emptied: 47462855 bytes
->Temporary Internet Files folder emptied: 666288 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 50507317 bytes
->Google Chrome cache emptied: 274624609 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 4087926 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 29197436 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 504.00 mb


OTL by OldTimer - Version 3.2.39.2 log created on 04172012_123255
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby t-risk7 » April 17th, 2012, 12:43 pm

The computer is running better. Not having winpatrol pop up w hosts file change request anymore.
MSE is showing green instead of orange.
MSE isn't automatically popping up with trojan warnings anymore either.

These were all of the problems(except for maybe being a little slow) and they are all gone now.
t-risk7
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Posts: 118
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 17th, 2012, 3:59 pm

Hi t-risk7,

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Happy surfing and stay clean!
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Re: Trojan Problems Cleanman.B allowed by MSE

Unread postby deltalima » April 18th, 2012, 2:53 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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