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color depth change from 32 bit to 8 bit unexpectedly

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color depth change from 32 bit to 8 bit unexpectedly

Unread postby hydroco » April 3rd, 2012, 4:07 am

I'm new at this I will do my best to explain. I'm trying to fix my laptop that's running windows 7, every time I open up Google chrome the color depth automatically changes from 32 bit to 8 bit and changes back when i close out of it, I'm having trouble figuring out what the problem is, your help would be greatly appreciated.




.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Maria at 3:50:40 on 2012-04-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1979.811 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
C:\Program Files\Realtek\RtVOsd\RtVOsd.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\spool\drivers\x64\3\EKAiO2MUI.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Users\Maria\Documents\RCA Detective\RCADetective.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\zumodrive.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Users\Maria\AppData\Local\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\Users\Maria\AppData\Local\Google\Update\1.3.21.111\GoogleCrashHandler64.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\GfxUI.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Maria\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://toolbar.inbox.com/search/dispatc ... p=aus&qkw=%s&tbid=%tb_id&%language
uURLSearchHooks: H - No File
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
mWinlogon: Userinit=userinit.exe
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
TB: !{07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
TB: !{5911488E-9D1E-40ec-8CBB-06B231CC153F} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
{cccc7d2d-9a4c-4c9a-9bd4-cc4815b28ccc}
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Easy Dock] C:\Users\Maria\Documents\RCA easyRip\EZDock.exe
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
uRun: [ZumoDrive] C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk
uRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
uRun: [Google Update] "C:\Users\Maria\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [InstallIQUpdater] "C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Easy Dock]
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [ZumoDrive] "C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk"
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [Conime] %windir%\system32\conime.exe
mRun: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
mRun: [EKAiO2StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.EXE
mRun: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
StartupFolder: C:\Users\Maria\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\RCADET~1.LNK - C:\Users\Maria\Documents\RCA Detective\RCADetective.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
Trusted Zone: facebook.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{65998F62-7A73-49EA-B49A-1A54534C93AE} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{65998F62-7A73-49EA-B49A-1A54534C93AE}\16474777966696 : DhcpNameServer = 192.168.6.1 64.134.255.2 64.134.255.10
TCP: Interfaces\{65998F62-7A73-49EA-B49A-1A54534C93AE}\C6569777966696 : DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{65998F62-7A73-49EA-B49A-1A54534C93AE}\E4544574541425 : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs:
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: MyWebSearch Search Assistant BHO: {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO-X64: MyWebSearch Search Assistant BHO - No File
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: mwsBar BHO: {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO-X64: mwsBar BHO - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
BHO-X64: Searchqu Toolbar - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB-X64: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB-X64: {cccc7d2d-9a4c-4c9a-9bd4-cc4815b28ccc} - No File
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Easy Dock]
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [ZumoDrive] "C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk"
mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun-x64: [Conime] %windir%\system32\conime.exe
mRun-x64: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
mRun-x64: [EKAiO2StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.EXE
mRun-x64: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun-x64: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
AppInit_DLLs-X64:
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-1 98208]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-9-28 26680]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-12-19 394672]
R2 MyWebSearchService;My Web Search Service;C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe [2012-2-16 34320]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2012-1-3 793048]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
R2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-6-24 315392]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-11-5 136176]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-11-5 136176]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-04-03 06:08:53 -------- d-----w- C:\Users\Maria\AppData\Local\{189CEA39-0147-4696-8C22-44133DFC398D}
2012-04-03 05:53:18 8669240 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9C054CA-9287-4617-9FB5-BFCCD3BD300D}\mpengine.dll
2012-03-23 03:32:30 -------- d-----w- C:\Windows\System32\drivers\NSSx64\0306010.00B
2012-03-23 03:32:30 -------- d-----w- C:\Windows\System32\drivers\NSSx64
2012-03-23 03:32:30 -------- d-----w- C:\Program Files (x86)\Norton Security Scan
2012-03-23 03:32:03 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-03-15 13:35:29 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-15 13:35:27 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-15 13:35:27 3913584 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-15 13:31:24 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-03-15 13:31:24 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-03-15 13:31:24 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-03-15 13:31:23 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-03-15 13:31:23 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-03-15 13:31:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-03-15 13:31:22 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-03-15 13:31:22 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-03-15 13:31:21 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-03-15 13:31:20 3145728 ----a-w- C:\Windows\System32\win32k.sys
2012-03-13 19:22:21 -------- d-----w- C:\Users\Maria\AppData\Local\ElevatedDiagnostics
2012-03-13 00:34:12 -------- d-----w- C:\Program Files (x86)\WildTangent Games
2012-03-10 21:47:47 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2012-03-10 21:47:47 126312 ----a-w- C:\Windows\System32\GEARAspi64.dll
2012-03-10 21:47:47 107368 ------w- C:\Windows\SysWow64\GEARAspi.dll
2012-03-10 21:47:07 -------- d-----w- C:\Program Files\iPod
2012-03-10 21:47:06 -------- d-----w- C:\Program Files\iTunes
2012-03-10 21:47:06 -------- d-----w- C:\Program Files (x86)\iTunes
.
==================== Find3M ====================
.
2012-03-01 15:58:43 472808 ------w- C:\Windows\SysWow64\deployJava1.dll
2012-02-20 17:23:31 414368 ------w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-02-17 03:59:25 38320 ------w- C:\Windows\SysWow64\f3PSSavr.scr
2012-02-15 16:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2012-02-15 16:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll
2012-01-31 12:44:20 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-01-04 10:44:20 509952 ----a-w- C:\Windows\System32\ntshrui.dll
2012-01-04 08:58:41 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
.
============= FINISH: 3:51:52.46 ===============





.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/14/2011 1:36:01 AM
System Uptime: 4/3/2012 1:43:43 AM (2 hours ago)
.
Motherboard: Hewlett-Packard | | 1605
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz | CPU | 2194/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 214 GiB total, 164.735 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 2.736 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP158: 3/10/2012 4:13:03 PM - Removed Apple Application Support
RP159: 3/10/2012 4:46:04 PM - Installed iTunes
RP160: 3/12/2012 9:51:50 PM - Removed FlipToast
RP161: 3/13/2012 1:09:28 PM - Removed EZ Guitar Tabs.
RP162: 3/13/2012 1:19:19 PM - Removed 7-Zip 9.20 (x64 edition)
RP163: 3/13/2012 3:12:42 PM - Removed Facebook Messenger 2.0.4447.0
RP164: 3/13/2012 3:14:52 PM - Removed Bonjour
RP165: 3/13/2012 3:15:56 PM - Removed ASPCA TriMini Reminder by We-Care.com v5.0.1.1
RP166: 3/13/2012 9:14:14 PM - Removed FacePaint Plugin
RP167: 3/15/2012 9:31:30 AM - Windows Update
RP168: 3/15/2012 4:52:19 PM - Windows Update
RP169: 3/19/2012 12:02:09 PM - Windows Update
RP170: 3/22/2012 11:42:16 PM - Windows Update
RP171: 3/26/2012 5:35:32 PM - Windows Update
RP172: 3/30/2012 6:53:12 AM - Windows Update
RP173: 4/3/2012 1:52:27 AM - Windows Update
RP174: 4/3/2012 2:57:20 AM - Removed Times Reader
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Reader 9.5.0 MUI
Adobe Shockwave Player 11.5
Agatha Christie - Peril at End House
aioscnnr
Apple Application Support
Apple Software Update
Bejeweled 2 Deluxe
Bejeweled 2 Deluxe 1.1
Bing Rewards Client Installer
Blackhawk Striker 2
Blasterball 3
Bounce Symphony
Build-a-lot 2
C4USelfUpdater
Cake Mania
center
Chuzzle Deluxe
Compaq Setup Manager
CyberLink DVD Suite
CyberLink MediaShow
CyberLink PowerDVD 9
CyberLink YouCam
D3DX10
DHTML Editing Component
Diner Dash 2 Restaurant Rescue
DivX Setup
Dora's World Adventure
Energy Star Digital Logo
Escape Rosecliff Island
essentials
ESU for Microsoft Windows 7
Farm Frenzy
FATE
Final Drive Nitro
Google Chrome
Google Update Helper
Heroes of Hellas 2 - Olympia
Hewlett-Packard ACLM.NET v1.1.2.0
HP CloudDrive
HP Customer Experience Enhancements
HP Documentation
HP Games
HP MovieStore
HP Photo Creations
HP Power Manager
HP Quick Launch
HP Setup
HP Software Framework
HP Support Assistant
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 31
Jewel Quest Solitaire 2
Junk Mail filter update
KODAK AiO Software
LabelPrint
LightScribe System Software
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft WSE 3.0 Runtime
Mplayer 0.6.9
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music and Song Lyrics
My Web Search (Cursor Mania)
Mystery P.I. - The London Caper
Norton Security Scan
ocr
PC Tools Registry Mechanic 11.0
Penguins!
Perfect Attorney - Forms
PhotoNow!
Plants vs. Zombies
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
PreReq
PrintProjects
QuickTime
Ralink RT2860 Wireless LAN Card
RCA Detective™ 3.0.3.0
RCA easyRip 2.5.7.0
RCA Updater 2.1.7.0
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
RealUpgrade 1.1
Recovery Manager
Resumes Quick & Easy
RoxioNow Player
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Spotify
The Weather Channel Desktop 6
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
VC80CRTRedist - 8.0.50727.6195
Virtual Families
Virtual Villagers 4 - The Tree of Life
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinZip 15.0
Yahoo! Detect
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
4/3/2012 1:44:25 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/1/2012 8:24:28 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/1/2012 7:52:53 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/1/2012 12:51:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPClientSvc service.
3/30/2012 9:42:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
3/30/2012 10:08:07 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
3/29/2012 7:37:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
3/29/2012 5:19:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
3/28/2012 8:14:16 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
3/27/2012 11:52:13 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RtVOsdService service.
.
==== End Of File ===========================
hydroco
Active Member
 
Posts: 1
Joined: April 3rd, 2012, 3:40 am
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Re: color depth change from 32 bit to 8 bit unexpectedly

Unread postby Blade81 » April 4th, 2012, 9:09 am

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
User avatar
Blade81
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Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland

Re: color depth change from 32 bit to 8 bit unexpectedly

Unread postby NonSuch » April 8th, 2012, 4:09 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
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Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California


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