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Computer slow and freezes

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Re: Computer slow and freezes

Unread postby maxi » April 4th, 2012, 1:04 pm

Ok thanks for letting me know :)
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Re: Computer slow and freezes

Unread postby Missy_Trouble » April 4th, 2012, 1:21 pm

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found.
ADS C:\ProgramData\TEMP:5C321E34 deleted successfully.
ADS C:\ProgramData\TEMP:AC6124CA deleted successfully.
ADS C:\ProgramData\TEMP:8CE646EE deleted successfully.
========== FILES ==========
D:\D Downloads\cnet2_InstallRARFileOpenKnife_exe.exe moved successfully.
D:\D Downloads\cnet_4kyoutubetomp3_1_5_exe.exe moved successfully.
D:\D Downloads\YouTubeDownloaderSetup34.exe moved successfully.
D:\DocUment (D)\InstallRARFileOpenKnife.exe moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56475 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Melissa
->Temp folder emptied: 262464 bytes
->Temporary Internet Files folder emptied: 898972 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 1432 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 83890 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1.00 mb



OTL by OldTimer - Version 3.2.39.2 log created on 04042012_101334

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
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Re: Computer slow and freezes

Unread postby maxi » April 5th, 2012, 5:54 am

Hi missy,

How is your computer running now ?

Security Check

  • Please download Security Check by screen317 from one of the links below:
  • Save it to your Desktop.
  • Right click SecurityCheck.exe And select " Run as administrator " , then follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please post the contents of that document.


In your next reply please include:
The Security check log.
How your machine is running now.

Regards maxi :)
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Re: Computer slow and freezes

Unread postby Missy_Trouble » April 5th, 2012, 11:50 am

Results of screen317's Security Check version 0.99.32
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Rising Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java(TM) 6 Update 25
Java version out of date!
Adobe Flash Player 10.3.183.5 Flash Player out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Empowering Technology eSettings Service capuserv.exe
Windows Defender MSASCui.exe
``````````End of Log````````````



My computer is ok. It does tend to freeze when i open up the Internet (Opera) for a 15-30 seconds, sometimes longer. Also when i click on my volume most of the time it does not respond until 20 minutes later. But beside those two things it seems ok now.
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Re: Computer slow and freezes

Unread postby maxi » April 6th, 2012, 5:11 am

Hi missy, I believe your computer is now free from malware, your latest logs are clean. The freezing issue you describe could be caused by other factors and as this is a Malware removal forum I would urge you to visit a computer tech forum for specialist tech help. I have include some links at the bottom of this post for you. Below is some advice on how to keep your computer free from malware. Also some of your programs are outdated and thus a security risk, I have provided you with links below to update your Java and Flash player. Also It would be a good idea to upgrade from IE8 to IE9, You can do this from the Windos update link below.

Your Java is out of date.

Before you install the latest version you should remove the outdated versions from your computer. Go to Control Panel and click on "Uninstall a Program" and remove "Java(TM) 6 Update 25"


It can be updated by the Java control panel
  • click on Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
  • An update should begin.
  • Just follow the prompts.



Update Adobe Flash Player

You can get the latest version of Flash here http://get.adobe.com/flashplayer/



Clean up with OTL

  • Right click on OTL.exe And select Run as administrator to run it.
    This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If there are any of the tools we used left on your desktop you can now delete them.



Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Malwarebytes' Anti-Malware -
You have this program already installed, It would be a good idea to update this program and run a quick scan once a week.



Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Tech sites:

Regards maxi :)
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Re: Computer slow and freezes

Unread postby Cypher » April 8th, 2012, 5:24 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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