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Now that you are clean, please follow these steps in order to keep your computer clean and secure.
To re-enable your Emulation drivers, double click DeFogger to run the tool.
The application window will appear
Click the Re-enable button to re-enable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
DeFogger will now ask to reboot the machine - click OK
Delete the GMER icon from your desktop.
Clean up with OTL
Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CleanUp! button
Say Yes to the prompt and then allow the program to reboot your computer.
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start >> All Programs >> Accessories >>System Tools >> System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
Now remove old, infected System Restore points:
Next click Start >> Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm
Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system. You can use one of these sites to check if any updates are needed for your pc. Secunia Software Inspector F-secure Health Check
Security Updates for Windows, Internet Explorer & Microsoft Office Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
I've done everything except this step: Press Start >> All Programs >> Accessories >>System Tools >> System Restore It gave me an error... I will show you some screens (Sorry for the language, it is italian, if you need help to translate tell me)
SystemLook 30.07.11 by jpshortstuff Log created at 23:31 on 17/03/2012 by Remus Administrator - Elevation successful
========== service ==========
VSS Copia shadow del volume "Gestisce e implementa le copie shadow del volume utilizzate a scopo di backup e altro. Se il servizio è stato arrestato, le copie shadow non saranno disponibili per il backup e il backup potrebbe non riuscire. Se il servizio è disabilitato, i servizi da esso dipendenti non verranno avviati." Current Status: Stopped Startup Type: Automatic Error Control: Severe Binary: C:\Windows\system32\vssvc.exe Group: (none) SafeBoot: Dependencies: ->RPCSS Dependant Services: (none)
It says that nothing is missing and everything is fine... Then i retry to do system restore point but the same problem.
Not a Malware Issue Your remainig issue does not appear to be "malware" related. TheMalware Removal forum deals with removing malware. I suggest you try a PC troubleshooting forum. Links for some are provided below. These sites have a variety of experts, that are better equipped to investigate and resolve these kinds of issues. Registration is free, it only takes a few minutes. The Elder Geek on Windows BleepingComputer.com WhattheTech...formerly TomCoyote
If you have any questions or require additional malware help, please let me know.
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