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McAfee Suite Updates/Re-Install Blocked

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McAfee Suite Updates/Re-Install Blocked

Unread postby Stumblebum » March 13th, 2012, 1:26 am

edit
Last edited by Stumblebum on March 19th, 2012, 3:48 pm, edited 1 time in total.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby Blade81 » March 13th, 2012, 2:59 pm

Hi,

Note: Unable to run DDS.scr/.com as it is constantly detected as "suspicious" by replacement malware/antivirus suite.

Disable antivirus protection first and then download & run DDS.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby Stumblebum » March 16th, 2012, 4:57 am

Blade81 wrote:Disable antivirus protection first and then download & run DDS.


Instructions followed, but DDS runs for about two minutes then "vanishes" (window and desktop icon disappear) without displaying any logs.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby Blade81 » March 16th, 2012, 8:51 am

Hi,

It still sounds like protection software deleted DDS.

Again, disable your antivirus protection and download this. Checkmark attach option and let other settings be as default and run. Post back the logs it creates.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby Stumblebum » March 19th, 2012, 7:42 am

edit
Last edited by Stumblebum on March 19th, 2012, 3:48 pm, edited 1 time in total.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby Blade81 » March 19th, 2012, 11:07 am

Hi

Remove P2P software
While looking over your log, I have noticed the following Peer-to-Peer filesharing programs are present on your computer:

uTorrent

These programs are the #1 source of infected systems. Although the software itself can be clean, the files you download are often infected with malware. Because of this, we do not allow P2P software present on machines we're cleaning anymore..

This means you must remove the above Peer-to-Peer filesharing programs and any others present on your machine. For an fully explanation of our policy, please read the following P2P Program Policy.

When done, post fresh DDS logs.
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Re: McAfee Suite Updates/Re-Install Blocked

Unread postby deltalima » March 26th, 2012, 4:36 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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