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Do I have a malware + I screwed up!

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Do I have a malware + I screwed up!

Unread postby MRG1 » January 11th, 2012, 5:26 pm

Please look at my recent previous thread. All information required is on this thread- (I would like to go through the whole process again)


Why? After we got through with everything, Troy asked me to remove my Adobe PDF. For whatever reason, he thought I had very old software. I deleted it and tried to download Adobe X and started having installer problems- constant timeout. Unable to download to install. I went to a restore point, back further than when Troy helped me, to retrieve my Adobe reader. As it turns out, I had 9.5. I got it back, but was unable to update, etc. I deleted it. Since I deleted it, I cannot go back again to retrieve it. (Troy said he did not find any evidence of malware.) Hey- does that include virus?

I don't know exactly was what done, with the malware removal process, but my machine and connection seemed to be better. (Connection is so really slow now and making me sick.) I would like to do the whole process on the thread over again, but I would like to do with someone that is experienced- (I think it is obvious that I do not know what the hell I am doing)

I checked on your other page, slow connection may not be due to malware, tried a few things that did not help.

This should not take very long, due to the fact that I have already done it once- I hope.

Could my connection problem have something to do with my dialer? (Modem connection) I was up to date with Windows updates and my connection just got deathly slow. I deleted a lot of updates and hide many- connection seemed better.

I think Microsoft Security Essentials slows everything down too and I want to get rid of it.
When it needs updating or I don't have it on- I think it and Windows updates does something to slow down my connection. Blocking things because I have not updated or ran. I don't know if this is possible, but I have a constant problem with updates and Security Essentials. (Maybe just a problem, because connection is slow.)

Thank you!
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Re: Do I have a malware + I screwed up!

Unread postby deltalima » January 11th, 2012, 5:30 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're requesting.
We need to know what's running on your computer so that we can provide the appropriate instructions.

May I draw your attention to THIS topic, which you should have read, that states what we need you to post, so we can help you.

If you still need help, please start a new thread an include your DDS logs:
  • DDS.txt.
  • Attach.txt.
  • Details of the problems you're experiencing.

If for any reason you can't run DDS, please let us know in your post.

This topic will now be closed.
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