Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

XP Internet Security 2012 Infection

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

XP Internet Security 2012 Infection

Unread postby pburg29 » January 11th, 2012, 3:36 pm

This is NOT a business computer. It was my oldest daughter's college computer but now it is a home laptop for my teenage son. Please help!

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Run by Administrator at 14:09:02 on 2012-01-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1718 [GMT -5:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\bqd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.providence.edu/
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [IFXSPMGT] c:\windows\system32\ifxspmgt.exe /NotifyLogon
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/200 ... oader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/sh ... tor/sw.cab
DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} - hxxps://63.241.148.40/+CSCOL+/relayp.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windows ... 9562964765
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microso ... 9563004500
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/200 ... ader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/ ... ontrol.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://mike1hour.lifepics.com/net/Uploa ... ader57.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: Interfaces\{8B149E95-C1E9-4675-80C5-05E9A2918676} : NameServer = 8.8.8.8
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
Notify: OneCard - c:\program files\hewlett-packard\iam\bin\ASWLNPkg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = SbHpNp scecli ASWLNPkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\bw95pfg7.default\
FF - prefs.js: browser.startup.homepage - hxxp://warrior.merrimack.edu/Pages/default.aspx
.
============= SERVICES / DRIVERS ===============
.
R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2007-8-14 101167]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2006-10-9 44720]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2007-6-14 13184]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2007-7-24 38816]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-7-24 41216]
S1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
S1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2007-8-14 5840]
S2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
S2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2007-9-6 221184]
S2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-5-2 104000]
S2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
S2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2008-5-2 30008]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2007-6-8 172131]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-5-2 72264]
S3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-5-2 34152]
S3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-5-2 168776]
.
=============== File Associations ===============
.
.exe=0V
.
=============== Created Last 30 ================
.
2012-01-10 03:00:26 339968 ----a-w- c:\documents and settings\administrator\local settings\application data\vws.exe
2012-01-10 03:00:25 339968 ----a-w- c:\documents and settings\administrator\local settings\application data\bqd.exe
2012-01-06 21:54:05 116224 -c--a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2012-01-06 21:54:02 23040 -c--a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2012-01-06 21:54:01 18944 -c--a-w- c:\windows\system32\dllcache\xrxscnui.dll
2012-01-06 21:53:58 27648 -c--a-w- c:\windows\system32\dllcache\xrxftplt.exe
2012-01-06 21:53:55 4608 -c--a-w- c:\windows\system32\dllcache\xrxflnch.exe
2012-01-06 21:53:38 99865 -c--a-w- c:\windows\system32\dllcache\xlog.exe
2012-01-06 21:53:32 16970 -c--a-w- c:\windows\system32\dllcache\xem336n5.sys
2012-01-06 21:53:31 19455 -c--a-w- c:\windows\system32\dllcache\wvchntxx.sys
2012-01-06 21:53:26 12063 -c--a-w- c:\windows\system32\dllcache\wsiintxx.sys
2012-01-06 21:53:25 8192 -c--a-w- c:\windows\system32\dllcache\wshirda.dll
2012-01-06 21:53:05 154624 -c--a-w- c:\windows\system32\dllcache\wlluc48.sys
2012-01-06 21:53:02 34890 -c--a-w- c:\windows\system32\dllcache\wlandrv2.sys
2012-01-06 21:51:59 604253 -c--a-w- c:\windows\system32\dllcache\vmodem.sys
2012-01-06 21:50:57 22912 -c--a-w- c:\windows\system32\dllcache\umaxpcls.sys
2012-01-06 21:49:59 4992 -c--a-w- c:\windows\system32\dllcache\toside.sys
2012-01-06 21:48:59 28384 -c--a-w- c:\windows\system32\dllcache\sym_hi.sys
2012-01-06 21:47:57 19072 -c--a-w- c:\windows\system32\dllcache\sparrow.sys
2012-01-06 21:46:57 63547 -c--a-w- c:\windows\system32\dllcache\sla30nd5.sys
2012-01-06 21:45:59 6784 -c--a-w- c:\windows\system32\dllcache\serscan.sys
2012-01-06 21:44:59 166720 -c--a-w- c:\windows\system32\dllcache\s3m.sys
2012-01-06 21:43:58 41472 -c--a-w- c:\windows\system32\dllcache\qvusd.dll
2012-01-06 21:42:58 121344 -c--a-w- c:\windows\system32\dllcache\phvfwext.dll
2012-01-06 21:41:59 44544 -c--a-w- c:\windows\system32\dllcache\ovui2.dll
2012-01-06 21:40:59 9344 -c--a-w- c:\windows\system32\dllcache\ntapm.sys
2012-01-06 21:39:57 19968 -c--a-w- c:\windows\system32\dllcache\mxnic.sys
2012-01-06 21:39:55 19968 -c--a-w- c:\windows\system32\dllcache\mxicfg.dll
2012-01-06 21:39:52 21888 -c--a-w- c:\windows\system32\dllcache\mxcard.sys
2012-01-06 21:39:46 103296 -c--a-w- c:\windows\system32\dllcache\mtxvideo.sys
2012-01-06 21:39:38 49024 -c--a-w- c:\windows\system32\dllcache\mstape.sys
2012-01-06 21:39:34 12416 -c--a-w- c:\windows\system32\dllcache\msriffwv.sys
2012-01-06 21:39:28 2944 -c--a-w- c:\windows\system32\dllcache\msmpu401.sys
2012-01-06 21:39:26 22016 -c--a-w- c:\windows\system32\dllcache\msircomm.sys
2012-01-06 21:39:10 35200 -c--a-w- c:\windows\system32\dllcache\msgame.sys
2012-01-06 21:39:08 6016 -c--a-w- c:\windows\system32\dllcache\msfsio.sys
2012-01-06 21:39:07 51200 -c--a-w- c:\windows\system32\dllcache\msdv.sys
2012-01-06 21:37:59 22848 -c--a-w- c:\windows\system32\dllcache\lwusbhid.sys
2012-01-06 21:36:52 6144 -c--a-w- c:\windows\system32\dllcache\kbd106.dll
2012-01-06 21:35:55 372824 -c--a-w- c:\windows\system32\dllcache\iconf32.dll
2012-01-06 21:34:58 488383 -c--a-w- c:\windows\system32\dllcache\hsf_v124.sys
2012-01-06 21:33:59 83968 -c--a-w- c:\windows\system32\dllcache\hpgt21.dll
2012-01-06 21:32:59 27165 -c--a-w- c:\windows\system32\dllcache\fetnd5.sys
2012-01-06 21:31:59 19996 -c--a-w- c:\windows\system32\dllcache\em556n4.sys
2012-01-06 21:30:59 42432 -c--a-w- c:\windows\system32\dllcache\digirlpt.sys
2012-01-06 21:29:59 60970 -c--a-w- c:\windows\system32\dllcache\cpqtrnd5.sys
2012-01-06 21:28:52 13824 -c--a-w- c:\windows\system32\dllcache\bulltlp3.sys
2012-01-06 21:27:59 22400 -c--a-w- c:\windows\system32\dllcache\asc3350p.sys
2012-01-06 21:14:47 -------- d-sh--w- c:\documents and settings\administrator\PrivacIE
2012-01-06 19:29:25 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2012-01-06 19:23:05 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Google
2012-01-06 19:22:27 -------- d-----w- c:\documents and settings\administrator\local settings\application data\AIM Toolbar
2012-01-06 17:25:05 -------- d-----w- c:\documents and settings\administrator\application data\CiscoCAA
2012-01-06 17:05:08 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2012-01-02 19:18:25 -------- d-sh--w- c:\documents and settings\administrator\IETldCache
2011-12-30 21:48:25 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{1bd66553-2a2d-46c9-b5ca-6fe5818c4b0e}\mpengine.dll
.
==================== Find3M ====================
.
2011-12-10 20:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-10 22:37:11 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
.
============= FINISH: 14:10:22.54 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/10/2008 10:29:04 PM
System Uptime: 1/11/2012 2:01:53 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 30C0
Processor: Intel Pentium III Xeon processor | U10 | 2094/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 112 GiB total, 68.946 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP694: 10/14/2011 3:01:54 PM - Software Distribution Service 3.0
RP695: 10/15/2011 4:17:13 PM - System Checkpoint
RP696: 10/16/2011 6:19:51 PM - System Checkpoint
RP697: 10/17/2011 6:49:28 PM - System Checkpoint
RP698: 10/18/2011 12:07:30 PM - Software Distribution Service 3.0
RP699: 10/19/2011 5:38:37 PM - System Checkpoint
RP700: 10/21/2011 8:16:56 PM - Software Distribution Service 3.0
RP701: 10/22/2011 8:34:12 PM - System Checkpoint
RP702: 10/25/2011 7:32:35 PM - Software Distribution Service 3.0
RP703: 10/26/2011 8:53:34 PM - System Checkpoint
RP704: 10/28/2011 2:14:09 PM - Software Distribution Service 3.0
RP705: 10/30/2011 1:04:56 PM - System Checkpoint
RP706: 10/31/2011 5:46:08 PM - System Checkpoint
RP707: 11/1/2011 6:09:46 PM - Software Distribution Service 3.0
RP708: 11/3/2011 5:29:15 PM - System Checkpoint
RP709: 11/4/2011 12:58:30 PM - Software Distribution Service 3.0
RP710: 11/5/2011 2:18:22 PM - System Checkpoint
RP711: 11/6/2011 5:40:04 PM - System Checkpoint
RP712: 11/7/2011 7:35:39 PM - System Checkpoint
RP713: 11/8/2011 11:49:13 AM - Software Distribution Service 3.0
RP714: 11/9/2011 2:06:50 PM - System Checkpoint
RP715: 11/10/2011 4:54:55 PM - Software Distribution Service 3.0
RP716: 11/11/2011 12:38:13 PM - Software Distribution Service 3.0
RP717: 11/11/2011 12:42:45 PM - Software Distribution Service 3.0
RP718: 11/13/2011 8:21:13 PM - System Checkpoint
RP719: 11/15/2011 4:17:42 PM - Software Distribution Service 3.0
RP720: 11/16/2011 9:13:33 PM - System Checkpoint
RP721: 11/17/2011 10:32:03 PM - System Checkpoint
RP722: 11/18/2011 1:49:25 PM - Software Distribution Service 3.0
RP723: 11/21/2011 12:58:56 PM - System Checkpoint
RP724: 11/24/2011 9:27:45 PM - Software Distribution Service 3.0
RP725: 11/25/2011 6:56:46 PM - Software Distribution Service 3.0
RP726: 11/29/2011 11:37:11 AM - Software Distribution Service 3.0
RP727: 12/1/2011 11:40:23 AM - System Checkpoint
RP728: 12/2/2011 12:55:07 PM - Software Distribution Service 3.0
RP729: 12/3/2011 2:24:29 PM - System Checkpoint
RP730: 12/4/2011 9:09:49 PM - System Checkpoint
RP731: 12/6/2011 4:11:55 PM - Software Distribution Service 3.0
RP732: 12/8/2011 12:37:25 PM - Software Distribution Service 3.0
RP733: 12/9/2011 1:32:42 PM - Software Distribution Service 3.0
RP734: 12/11/2011 12:43:18 PM - System Checkpoint
RP735: 1/11/2012 2:56:11 PM - System Checkpoint
RP736: 12/12/2011 8:10:55 PM - System Checkpoint
RP737: 12/13/2011 8:11:20 PM - System Checkpoint
RP738: 12/14/2011 11:52:22 PM - System Checkpoint
RP739: 12/16/2011 9:44:13 PM - Software Distribution Service 3.0
RP740: 12/17/2011 8:25:09 PM - Software Distribution Service 3.0
RP741: 12/19/2011 5:20:29 PM - System Checkpoint
RP742: 12/23/2011 9:01:27 PM - Software Distribution Service 3.0
RP743: 12/29/2011 5:35:25 PM - Software Distribution Service 3.0
RP744: 12/30/2011 4:48:20 PM - Software Distribution Service 3.0
RP745: 1/6/2012 3:55:39 PM - Installed Microsoft Fix it 50199
RP746: 1/8/2012 1:37:38 PM - System Checkpoint
RP747: 1/9/2012 3:38:02 PM - System Checkpoint
RP748: 1/9/2012 9:28:18 PM - Removed Cisco Clean Access Agent.
RP749: 1/9/2012 9:30:44 PM - Removed Bonjour
RP750: 1/11/2012 1:52:45 PM - System Checkpoint
.
==== Installed Programs ======================
.
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Reader 8.1.6
Adobe Shockwave Player
Agere Systems HDA Modem
AIM 6
AIM Toolbar
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AuthenTec Fingerprint Sensor Minimum Install
BIOS Configuration for HP ProtectTools
Broadcom 802.11 Wireless LAN Adapter
Broadcom NetXtreme Ethernet Controller
Credential Manager for HP ProtectTools
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo Printer 720
Device Access Manager for HP ProtectTools
Download Updater (AOL LLC)
Drive Encryption for HP ProtectTools
Embedded Security for HP ProtectTools
ERUNT 1.1j
Google Toolbar for Internet Explorer
Google Update Helper
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Integrated Module with Bluetooth wireless technology
HP ProtectTools Security Manager
Intel(R) Graphics Media Accelerator Driver
InterActual Player
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java(TM) 6 Update 14
Logitech Audio Echo Cancellation Component
Logitech Desktop Messenger
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
Malwarebytes Anti-Malware version 1.60.0.1800
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.14)
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
MVision
Nikon Message Center
Nikon Transfer
OGA Notifier 2.0.0048.0
PHStat2
PHStat2 Update
QuickTime
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Scratch
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype web features
Skype™ 4.1
SMS Advanced Client
Sonic Activation Module
SoundMAX
Spelling Dictionaries Support For Adobe Reader 8
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
1/9/2012 8:37:28 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
1/6/2012 4:13:14 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: NetBT
1/6/2012 4:13:14 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2012 4:13:14 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/6/2012 4:11:52 PM, error: NETLOGON [5719] - No Domain Controller is available for domain MERRIMACK due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
1/6/2012 3:25:21 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/6/2012 3:24:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/6/2012 2:34:55 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm NetBT RsvLock
1/6/2012 12:14:02 PM, error: DCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {B019CAE0-D910-410F-AD15-5AFA0E58DF61} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.
1/6/2012 12:02:04 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
.
==== End Of File ===========================
pburg29
Active Member
 
Posts: 11
Joined: June 13th, 2009, 8:35 pm
Advertisement
Register to Remove

Re: XP Internet Security 2012 Infection

Unread postby deltalima » January 11th, 2012, 3:38 pm

pburg29 wrote:This is NOT a business computer. It was my oldest daughter's college computer but now it is a home laptop for my teenage son. Please help!


The version of Microsoft Office installed on this computer is only available via Volume Licensing and therefore it cannot be installed on a home computer.

Business Use / Business Networked Computer
It appears you are using your computer for business purposes or connecting to a business network.

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section here explains why we do not offer help for such computers. Thank you for your understanding.


This topic is now closed.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 53 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware