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Unread postby Chr » January 6th, 2012, 2:26 am


I have norton antiviral; a root virus named above has been detected. Please help with removal.

OS is windows 7

ps this virus was not detected by malwarebytes scan
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Re: trojanzeroaccesB

Unread postby NonSuch » January 6th, 2012, 4:04 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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