Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Malware attack

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Malware attack

Unread postby deltalima » January 3rd, 2012, 4:15 pm

OK, that looks like the log from the last fix and a log from the same fix run 1 minute later. Please run the fix from my last post and post the log.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
Advertisement
Register to Remove

Re: Malware attack

Unread postby Barry07601 » January 3rd, 2012, 10:10 pm

that was the fix from your last post. but I'll run it again to be sure.
Barry07601
Regular Member
 
Posts: 20
Joined: December 22nd, 2011, 5:30 pm

Re: Malware attack

Unread postby Barry07601 » January 3rd, 2012, 10:12 pm

My apologies..

===========

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\AutorunsDisabled\ deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{724D43A0-0D85-11D4-9908-00400523E39A} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{724D43A0-0D85-11D4-9908-00400523E39A}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_USERS\S-1-5-21-2052111302-507921405-839522115-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\AVG_TRAY deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFaultCheck deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vProt deleted successfully.
C:\Program Files\AVG Secure Search\vprot.exe moved successfully.
========== FILES ==========
C:\Program Files\Common Files\ZugoInstaller.exe moved successfully.

OTL by OldTimer - Version 3.2.31.0 log created on 01032012_211105
Barry07601
Regular Member
 
Posts: 20
Joined: December 22nd, 2011, 5:30 pm

Re: Malware attack

Unread postby deltalima » January 4th, 2012, 5:09 am

Hi Barry07601,

Pleased run the OTL fix with the following script and post the log in your next reply.

Code: Select all
:commands
[EMPTYTEMP]
[EMPTYFLASH]
[EMPTYJAVA]
[RESETHOSTS]
[CREATERESTOREPOINT]
[REBOOT]
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Malware attack

Unread postby Barry07601 » January 4th, 2012, 12:47 pm

Crashed.. forced to do a hard reset.
Barry07601
Regular Member
 
Posts: 20
Joined: December 22nd, 2011, 5:30 pm

Re: Malware attack

Unread postby deltalima » January 4th, 2012, 3:47 pm

Hi Barry07601,

Crashed.. forced to do a hard reset.


In view of the number of problems with the computer and the inability to run basic malware removal tools I sugest that the problems with the computer are not resolvable by online methods.

There are no signs of any active malware on the computer and the problems are likley to be problems with the operating system caused by an earlier infection.

To return the computer to normal operating I recomend a reformat and reinstall of Windows.

If you have any questions or require additional malware help, please let me know.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Malware attack

Unread postby deltalima » January 5th, 2012, 5:45 pm

As your problems appear to require a reformat, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 28 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware