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Need Help With HiJackThis Log: Not computer literate! PLEASE

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Need Help With HiJackThis Log: Not computer literate! PLEASE

Unread postby newjackridi » December 22nd, 2011, 5:52 pm

I have recently noticed my computer acting slowly ad I have scanned with Norton 360, MBAM, MSS, SuperAntiSpyware and Emsisoft. The thing is, I think I have a virus that is posing as an important file to hide from my scanners. (By the way, is it okay to have both Norton 360 and Emsisoft active? Will they interfere with eachother?) I have noticed I have multiple svchost.exe files. Not PROCESSES, FILES. I found like 6 of them and they seem to have different file locations. I decided to download HiJackThis to see if it could help. The only problem is I have NO idea what I'm looking at.
Also, after I click "scan", I get a message that says
For some reason your system denied write access to Hosts file. If any hijacked domains are in this file, HiJackThis may NOT be able to fix this. If that happens you need to edit the file yourself. To do this, click start, run and type:
notepad C:\Windows\System32\drivers\etc\hosts
and press enter. Find the line(s) HiJackThis reports and delete them. Save the file as 'hosts' with quotes and reboot.
For Vista: simply, exit HiJackThis, right click on the HiJackThis icon, choose 'Run As Administrator'.

I use Windows 7.

Here is the log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:23:03 PM, on 12/22/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode

Running processes:
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files (x86)\Digidesign\Pro Tools\MMERefresh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [emsisoft anti-malware] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.6.0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Emsisoft Anti-Malware 6.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Avid Technology, Inc. - C:\Program Files (x86)\Digidesign\Pro Tools\MMERefresh.exe
O23 - Service: digiSPTIService - Avid Technology, Inc. - C:\Program Files (x86)\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MacDrive 8 service for Digidesign (MacDrive8ServiceD) - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 8\MacDrive8ServiceD.exe
O23 - Service: Mbox Mini Audio Device Monitor (MboxMiniAudioDevMon) - Avid - C:\Program Files (x86)\Avid\Mbox Mini\AudioDevMon.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: PACE License Services (PaceLicenseDServices) - PACE Anti-Piracy, Inc. - C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11645 bytes


PLEASE, any help at all would be great. I don't speak computers, not even the simple stuff, so please bare with me!
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 24th, 2011, 3:04 am

Looking over your log, back soon.
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 24th, 2011, 3:13 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the "malware removal" forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi newjackridi

I'm Gary R, I'll be glad to help you with your computer problems. I'll try to keep things as simple as possible.

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

I'd also recommend that you create a System Restore Point that we can restore to if necessary.

  • Click Start, and type Create a restore point into the Search programs and files box.
  • Now click on the Create a restore point icon at the top of the find list.
  • This will open a System Properties box, with the System Protection tab open ...
    • Click on the Create button in the lower part of the window.
    • Type Pre Malware Cleanup into the description box, then click Create.
    • Windows will now create a Restore Point and notify you when finished.
    • Exit any open windows.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


The HijackThis log you supplied shows that you have a 64 bit version of Windows 7. HijackThis was not designed to run on that system so its results cannot be relied upon. It also shows that you run the scan when booted into safe mode which means we're unable to see the normal running processes for your computer.

Boot your computer up normally, then please do the following ....

Download OTL by OldTimer to your Desktop.

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Standard Output.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.

Next

Download TDSSKiller.zip and extract it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
    • If using Vista or Windows7, when prompted by UAC allow the prompt.
  • Click on Start Scan
  • The scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • Post the contents in your next reply please.
  • IF IT FINDS ANYTHING DO NOT TRY TO FIX IT AT THIS POINT

Summary of the logs I need from you in your next post:
  • OTL.txt
  • Extras.txt
  • TDSSKiller log


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 24th, 2011, 5:57 pm

I ran both programs as administrator.
I ONLY checked what I was told, I don't know if i was supposed to check/uncheck anything else in OTL.
ALSO, TDSSKILLER scanned for only a minute or two. No log came up?
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 24th, 2011, 5:58 pm

OTL logfile created on: 12/24/2011 4:44:31 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\User\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.75 Gb Total Physical Memory | 4.09 Gb Available Physical Memory | 71.14% Memory free
11.50 Gb Paging File | 9.55 Gb Available in Paging File | 83.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 918.15 Gb Total Space | 782.14 Gb Free Space | 85.19% Space Free | Partition Type: NTFS
Drive D: | 13.26 Gb Total Space | 1.63 Gb Free Space | 12.30% Space Free | Partition Type: NTFS

Computer Name: USER-HP | User Name: User | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/12/24 16:41:38 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\User\Downloads\OTL.exe
PRC - [2011/12/16 16:02:00 | 003,102,856 | ---- | M] (Emsi Software GmbH) -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
PRC - [2011/12/14 09:27:06 | 003,322,768 | ---- | M] (Emsi Software GmbH) -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
PRC - [2011/11/16 04:55:20 | 000,307,376 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2011/08/09 00:56:34 | 000,081,920 | ---- | M] (Avid Technology, Inc.) -- C:\Program Files (x86)\Digidesign\Pro Tools\MMERefresh.exe
PRC - [2011/07/09 01:36:12 | 002,932,224 | ---- | M] (PACE Anti-Piracy, Inc.) -- C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe
PRC - [2011/06/06 11:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/05/15 14:53:20 | 000,325,512 | ---- | M] (BillP Studios) -- C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2011/04/16 19:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe
PRC - [2011/03/28 16:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/10/08 12:51:46 | 001,919,504 | ---- | M] (Avid) -- C:\Program Files (x86)\Avid\Mbox Mini\AudioDevMon.exe
PRC - [2010/09/28 10:09:28 | 001,119,768 | ---- | M] (PDF Complete Inc) -- C:\Program Files (x86)\PDF Complete\pdfsvc.exe
PRC - [2010/09/14 04:45:56 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2010/09/14 04:45:44 | 000,508,264 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/09/11 03:02:22 | 000,399,344 | ---- | M] (Roxio) -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
PRC - [2008/11/20 12:47:28 | 000,062,768 | ---- | M] (Hewlett-Packard) -- C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe


========== Modules (No Company Name) ==========

MOD - [2011/04/14 20:01:33 | 000,548,854 | ---- | M] () -- C:\Program Files (x86)\BillP Studios\WinPatrol\sqlite3.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/08/11 18:38:04 | 000,140,672 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE -- (!SASCORE)
SRV:64bit: - [2011/03/09 23:00:40 | 000,365,568 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2010/08/05 21:51:08 | 000,291,896 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/08/05 21:47:48 | 000,681,528 | ---- | M] (Hewlett-Packard) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe -- (HPAuto)
SRV:64bit: - [2010/06/07 08:33:02 | 000,167,424 | ---- | M] (Mediafour Corporation) [Auto | Running] -- C:\Program Files\Mediafour\MacDrive 8\MacDrive8ServiceD.exe -- (MacDrive8ServiceD)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/12/16 16:02:00 | 003,102,856 | ---- | M] (Emsi Software GmbH) [Auto | Running] -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe -- (a2AntiMalware)
SRV - [2011/10/12 17:06:48 | 004,700,824 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
SRV - [2011/08/31 16:00:48 | 000,366,152 | ---- | M] (Malwarebytes Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2011/08/09 00:56:34 | 000,081,920 | ---- | M] (Avid Technology, Inc.) [Auto | Running] -- C:\Program Files (x86)\Digidesign\Pro Tools\MMERefresh.exe -- (DigiRefresh)
SRV - [2011/08/09 00:42:44 | 000,159,744 | ---- | M] (Avid Technology, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Digidesign\Pro Tools\digiSPTIService.exe -- (digiSPTIService)
SRV - [2011/07/09 01:36:12 | 002,932,224 | ---- | M] (PACE Anti-Piracy, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe -- (PaceLicenseDServices)
SRV - [2011/06/21 14:57:34 | 000,085,560 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe -- (HP Support Assistant Service)
SRV - [2011/06/06 11:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/04/16 19:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe -- (N360)
SRV - [2011/03/28 16:07:50 | 000,094,264 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2010/10/08 12:51:46 | 001,919,504 | ---- | M] (Avid) [Auto | Running] -- C:\Program Files (x86)\Avid\Mbox Mini\AudioDevMon.exe -- (MboxMiniAudioDevMon)
SRV - [2010/09/28 10:09:28 | 001,119,768 | ---- | M] (PDF Complete Inc) [Auto | Running] -- C:\Program Files (x86)\PDF Complete\pdfsvc.exe -- (pdfcDispatcher)
SRV - [2010/09/14 04:45:56 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2010/09/14 04:45:44 | 000,508,264 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/09/11 03:02:22 | 000,399,344 | ---- | M] (Roxio) [Auto | Running] -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe -- (RoxioNow Service)
SRV - [2010/06/18 20:59:12 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/08/31 16:00:50 | 000,025,416 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2011/07/22 11:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 16:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/07/08 16:45:12 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/07/06 11:44:00 | 000,034,288 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2011/06/28 16:04:40 | 000,105,592 | ---- | M] (PACE Anti-Piracy, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\Tpkd.sys -- (Tpkd)
DRV:64bit: - [2011/05/09 22:26:45 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/05/06 13:22:01 | 000,115,216 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2011/04/18 09:18:47 | 000,025,720 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iLokDrvr.sys -- (iLokDrvr)
DRV:64bit: - [2011/03/30 22:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 22:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2011/03/14 21:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/27 01:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symds64.sys -- (SymDS)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/15 20:45:33 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/10/23 00:24:02 | 000,021,520 | ---- | M] (Avid Technology, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\diginet.sys -- (DigiNet)
DRV:64bit: - [2010/10/08 12:51:42 | 000,419,856 | ---- | M] (Avid) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AvidMboxMini.sys -- (MBOXMINI)
DRV:64bit: - [2010/09/14 04:45:52 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2010/09/14 04:45:50 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2010/09/14 04:45:48 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2010/09/14 04:45:44 | 000,760,168 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2010/09/03 01:59:26 | 000,349,800 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/08/13 08:35:36 | 000,075,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2010/08/13 08:35:36 | 000,038,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2010/05/18 08:07:26 | 000,306,280 | ---- | M] (Mediafour Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\MDFSYSNT.SYS -- (MDFSYSNT)
DRV:64bit: - [2010/05/11 10:46:18 | 006,790,656 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/05/11 09:24:20 | 000,221,184 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/05/05 08:43:24 | 000,032,352 | ---- | M] (Mediafour Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\MDPMGRNT.SYS -- (MDPMGRNT)
DRV:64bit: - [2010/03/10 10:33:52 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie64.sys -- (AtiPcie) AMD PCI Express (3GIO)
DRV:64bit: - [2010/03/01 17:59:50 | 000,024,376 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\cqcpu.sys -- (cqcpu)
DRV:64bit: - [2010/03/01 17:59:50 | 000,024,376 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\cpqdfw.sys -- (CpqDfw)
DRV:64bit: - [2010/02/18 08:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/12/22 04:26:36 | 000,038,456 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2011/11/14 14:28:01 | 001,156,216 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111221.003\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/11/11 23:28:55 | 000,482,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2011/11/11 23:28:55 | 000,138,360 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/11/02 10:13:26 | 000,041,728 | ---- | M] (Emsi Software GmbH) [File_System | System | Running] -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2dix64.sys -- (a2injectiondriver)
DRV - [2011/11/02 10:13:12 | 000,063,880 | ---- | M] (Emsi Software GmbH) [File_System | On_Demand | Running] -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2accx64.sys -- (a2acc)
DRV - [2011/10/13 17:25:10 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20111223.035\EX64.SYS -- (NAVEX15)
DRV - [2011/10/13 17:25:10 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20111223.035\ENG64.SYS -- (NAVENG)
DRV - [2011/08/22 23:17:32 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111223.001\IDSviA64.sys -- (IDSVia64)
DRV - [2011/05/19 13:10:34 | 000,023,208 | ---- | M] (Emsi Software GmbH) [Kernel | System | Running] -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2ddax64.sys -- (A2DDA)
DRV - [2010/05/05 08:40:54 | 000,014,720 | ---- | M] (Emsi Software GmbH) [Kernel | System | Running] -- C:\Program Files (x86)\Emsisoft Anti-Malware\a2util64.sys -- (a2util)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: messagestyle-blackened@addons.instantbird.org:0.9
FF - prefs.js..extensions.enabledItems: default-palette@celtx.com:1.0
FF - prefs.js..extensions.enabledItems: messagestyle-depth@addons.instantbird.org:1.1
FF - prefs.js..extensions.enabledItems: inspector@mozilla.org:2.0.0
FF - prefs.js..extensions.enabledItems: messagestyle-minimal20@addons.instantbird.org:1.5
FF - prefs.js..extensions.enabledItems: emoticons-msn-smileys@m513901.de:0.1
FF - prefs.js..extensions.enabledItems: calendar-timezones@mozilla.org:0.1.2008d

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@ilok.com/iLokHelper,version=3.1.0.7: C:\Program Files (x86)\PACE Anti-Piracy\iLok\NPPaceILok.dll ( PACE Anti-Piracy, Inc)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpWinExt,version=5.0: C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\msntoolbar@msn.com: C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\Firefox [2010/11/03 21:57:57 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2010/11/03 21:58:01 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2010/11/03 21:58:04 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2011/09/28 10:14:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_4_3 [2011/12/24 16:40:04 | 000,000,000 | ---D | M]

[2011/07/24 08:04:36 | 000,000,000 | ---D | M] (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Extensions
[2011/07/24 08:04:36 | 000,000,000 | ---D | M] (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Extensions\celtx@celtx.com
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (Timezone Definitions for Mozilla Calendar) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\CALENDAR-TIMEZONES@MOZILLA.ORG
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (Default Shot Palette) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\DEFAULT-PALETTE@CELTX.COM
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (MSN-Smileys) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\EMOTICONS-MSN-SMILEYS@M513901.DE
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (DOM Inspector) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\INSPECTOR@MOZILLA.ORG
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (Blackened) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\MESSAGESTYLE-BLACKENED@ADDONS.INSTANTBIRD.ORG
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (Depth) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\MESSAGESTYLE-DEPTH@ADDONS.INSTANTBIRD.ORG
[2011/07/24 08:03:15 | 000,000,000 | ---D | M] (Minimal) -- C:\PROGRAM FILES (X86)\CELTX\EXTENSIONS\MESSAGESTYLE-MINIMAL20@ADDONS.INSTANTBIRD.ORG

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&hl={language}&q={searchTerms}

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Bing Bar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4:64bit: - HKLM..\Run: [MacDrive 8 application for Digidesign] C:\Program Files\Mediafour\MacDrive 8\MacDriveD.exe (Mediafour Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [DigidesignMMERefresh] C:\Program Files (x86)\Digidesign\Pro Tools\MMERefresh.exe (Avid Technology, Inc.)
O4 - HKLM..\Run: [emsisoft anti-malware] c:\program files (x86)\emsisoft anti-malware\a2guard.exe (Emsi Software GmbH)
O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
O4 - HKLM..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe (PDF Complete Inc)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-21-3193119406-1769082486-1526078369-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/v ... .2.6.0.cab (DLM Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.15.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{584781DB-88DF-4907-AD59-78BBA7AC9EF1}: DhcpNameServer = 192.168.15.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/12/22 17:03:22 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\WinPatrol
[2011/12/22 17:03:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinPatrol
[2011/12/22 17:03:14 | 000,000,000 | ---D | C] -- C:\ProgramData\InstallMate
[2011/12/22 17:03:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\BillP Studios
[2011/12/22 14:10:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2011/12/22 13:35:22 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\SUPERAntiSpyware.com
[2011/12/22 13:35:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2011/12/22 13:35:08 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2011/12/22 10:16:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Emsisoft Anti-Malware
[2011/12/22 10:15:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Emsisoft Anti-Malware
[2011/12/22 10:15:57 | 000,000,000 | ---D | C] -- C:\Users\User\Documents\Anti-Malware
[2011/12/17 13:36:02 | 000,000,000 | ---D | C] -- C:\Users\User\Documents\Keep Your Love
[2011/12/15 22:27:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2011/12/15 22:26:24 | 000,157,472 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaws.exe
[2011/12/15 22:26:24 | 000,149,280 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaw.exe
[2011/12/15 22:26:24 | 000,149,280 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\java.exe
[2011/12/15 22:03:21 | 000,414,368 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2011/12/15 21:52:44 | 000,000,000 | ---D | C] -- C:\ProgramData\boost_interprocess
[2011/12/15 03:01:31 | 000,237,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\url.dll
[2011/12/15 03:01:31 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\url.dll
[2011/12/15 03:01:31 | 000,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll
[2011/12/15 03:01:31 | 000,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll
[2011/12/15 03:01:30 | 000,248,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2011/12/15 03:01:30 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2011/12/15 03:01:29 | 002,309,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2011/12/15 03:01:29 | 001,493,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2011/12/15 03:01:29 | 001,427,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2011/12/15 03:01:29 | 000,818,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2011/12/15 03:01:29 | 000,716,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2011/12/14 15:38:59 | 000,043,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\csrsrv.dll
[2011/12/14 15:38:53 | 000,723,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\EncDec.dll
[2011/12/14 15:38:53 | 000,534,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\EncDec.dll
[2011/12/11 14:02:42 | 000,000,000 | ---D | C] -- C:\Users\User\Desktop\Memoirs beats
[2011/12/09 14:20:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Ask
[2011/12/09 14:18:41 | 000,472,808 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\deployJava1.dll
[2011/12/02 19:20:02 | 000,000,000 | ---D | C] -- C:\ProgramData\ATI
[2011/12/02 19:06:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AMD APP
[2011/12/02 19:05:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AMD VISION Engine Control Center
[2011/12/02 19:04:58 | 000,000,000 | ---D | C] -- C:\Program Files\ATI Technologies
[2011/12/01 15:49:47 | 000,000,000 | ---D | C] -- C:\Users\User\Documents\Flew Too High
[2011/11/29 09:21:50 | 000,000,000 | ---D | C] -- C:\Users\User\Documents\Threw it on the ground 2
[2011/11/28 02:49:19 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/12/24 16:47:13 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/12/24 16:47:13 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/12/24 16:44:22 | 000,727,182 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/12/24 16:44:22 | 000,624,384 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/12/24 16:44:22 | 000,106,502 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/12/24 16:44:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/12/24 16:40:01 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/12/24 16:39:45 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/12/24 16:39:39 | 334,979,071 | -HS- | M] () -- C:\hiberfil.sys
[2011/12/24 16:29:30 | 000,000,340 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForUSER-HP$.job
[2011/12/23 22:50:13 | 000,000,328 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForUser.job
[2011/12/23 16:39:52 | 000,001,111 | ---- | M] () -- C:\Users\User\Desktop\msert - Shortcut.lnk
[2011/12/22 13:35:12 | 000,001,810 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2011/12/22 12:48:47 | 000,000,100 | ---- | M] () -- C:\index.ini
[2011/12/22 10:16:12 | 000,001,121 | ---- | M] () -- C:\Users\User\Application Data\Microsoft\Internet Explorer\Quick Launch\Emsisoft Anti-Malware.lnk
[2011/12/22 10:16:12 | 000,001,097 | ---- | M] () -- C:\Users\Public\Desktop\Emsisoft Anti-Malware.lnk
[2011/12/20 00:58:00 | 000,017,418 | ---- | M] () -- C:\Users\User\Documents\Dexter Fanfic.odt
[2011/12/15 22:26:10 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\deployJava1.dll
[2011/12/15 22:26:10 | 000,157,472 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaws.exe
[2011/12/15 22:26:10 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaw.exe
[2011/12/15 22:26:10 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\java.exe
[2011/12/15 22:03:21 | 000,414,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2011/12/15 13:45:47 | 000,002,346 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/12/15 04:11:08 | 004,872,288 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/12/05 18:22:34 | 000,001,091 | ---- | M] () -- C:\Users\User\Desktop\NPE - Shortcut.lnk
[2011/12/05 18:08:50 | 000,013,361 | ---- | M] () -- C:\Users\User\Desktop\sp51943 - Shortcut.lnk
[2011/12/02 19:18:41 | 000,159,706 | ---- | M] () -- C:\Windows\SysNative\log.xml
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/12/23 16:39:52 | 000,001,111 | ---- | C] () -- C:\Users\User\Desktop\msert - Shortcut.lnk
[2011/12/22 13:35:12 | 000,001,810 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2011/12/22 12:30:40 | 000,000,100 | ---- | C] () -- C:\index.ini
[2011/12/22 10:16:12 | 000,001,121 | ---- | C] () -- C:\Users\User\Application Data\Microsoft\Internet Explorer\Quick Launch\Emsisoft Anti-Malware.lnk
[2011/12/22 10:16:10 | 000,001,097 | ---- | C] () -- C:\Users\Public\Desktop\Emsisoft Anti-Malware.lnk
[2011/12/19 22:03:27 | 000,017,418 | ---- | C] () -- C:\Users\User\Documents\Dexter Fanfic.odt
[2011/12/05 18:22:33 | 000,001,091 | ---- | C] () -- C:\Users\User\Desktop\NPE - Shortcut.lnk
[2011/12/05 18:08:50 | 000,013,361 | ---- | C] () -- C:\Users\User\Desktop\sp51943 - Shortcut.lnk
[2011/09/10 08:11:50 | 000,007,597 | ---- | C] () -- C:\Users\User\AppData\Local\Resmon.ResmonCfg
[2011/05/29 22:56:26 | 000,000,286 | ---- | C] () -- C:\Windows\reimage.ini
[2011/05/16 14:26:37 | 000,743,066 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/03/09 22:59:14 | 000,059,904 | ---- | C] () -- C:\Windows\SysWow64\OVDecode.dll
[2010/11/03 22:16:24 | 000,002,110 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat
[2010/11/03 21:19:56 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2010/09/21 12:30:44 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/09/22 19:39:07 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Blio
[2011/08/21 00:07:12 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/08/20 18:26:09 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/12/22 09:58:26 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Digidesign
[2011/07/24 08:04:34 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Greyfirst
[2011/08/23 06:21:03 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\gtk-2.0
[2011/08/20 16:53:03 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\ooVoo Details
[2011/04/18 07:42:23 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\OpenOffice.org
[2011/04/18 10:23:25 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\PACE Anti-Piracy
[2011/12/22 17:17:07 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\SoftGrid Client
[2011/11/30 16:06:39 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Spotify
[2011/09/30 21:39:03 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Tific
[2011/05/16 14:27:20 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\TP
[2011/04/18 10:24:39 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Trillium Lane
[2011/10/05 22:29:04 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\WinBatch
[2011/12/22 17:03:22 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\WinPatrol
[2011/12/22 16:18:23 | 000,032,634 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 966 bytes -> C:\Users\User\AppData\Local\yhAweDThbpKz:qhzUZWuFvOFEFa88EdP061
@Alternate Data Stream - 936 bytes -> C:\Users\User\AppData\Local\PEUnWLkqALBa:uxz8HxI23c5VO5LjDCdzSmb
@Alternate Data Stream - 1144 bytes -> C:\ProgramData\Microsoft:ivYMonH7YB2k2tOsR7CZyjM756EQ
@Alternate Data Stream - 1083 bytes -> C:\ProgramData\Microsoft:RGmIqnJMFOr5MBsGhnukzj9n
@Alternate Data Stream - 1030 bytes -> C:\Users\User\AppData\Local\osGGpTgiCR0KF:OonU4428XiqetQjqcjq6H

< End of report >
newjackridi
Regular Member
 
Posts: 82
Joined: December 22nd, 2011, 5:35 pm

Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 24th, 2011, 6:00 pm

It says "within 30 days". Shouldn't I scan it without a limit?
newjackridi
Regular Member
 
Posts: 82
Joined: December 22nd, 2011, 5:35 pm

Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 24th, 2011, 6:01 pm

OTL Extras logfile created on: 12/24/2011 4:44:31 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\User\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.75 Gb Total Physical Memory | 4.09 Gb Available Physical Memory | 71.14% Memory free
11.50 Gb Paging File | 9.55 Gb Available in Paging File | 83.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 918.15 Gb Total Space | 782.14 Gb Free Space | 85.19% Space Free | Partition Type: NTFS
Drive D: | 13.26 Gb Total Space | 1.63 Gb Free Space | 12.30% Space Free | Partition Type: NTFS

Computer Name: USER-HP | User Name: User | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{007811BF-E310-4285-BFC6-55DB29B3EDDE}" = WinPatrol
"{01C898E1-38A7-49B1-9398-49E40636E2C5}" = Avid HD Driver (x64)
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64
"{25613C10-27D2-410B-942B-D922D5C3A7BE}" = Interlok driver setup x64
"{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
"{28D77718-AB40-E3B0-E8B3-FC116733A8EC}" = AMD Fuel
"{3165EA9B-36CC-499B-96FF-36FC30E10EF4}" = License Support
"{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime
"{5984CE26-CF4A-4564-9511-D49589C8FE9E}" = Digidesign HFS+ Disk Support
"{5B0E60DB-7741-412F-88B3-E6975D30D019}" = Visual C++ 64-bit Redistributables
"{5F146AD2-9F9B-5284-CD9D-40C881E3ACEC}" = ATI Problem Report Wizard
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
"{8E9405C3-4A81-A757-1670-56B202B46F3C}" = ATI Catalyst Install Manager
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{90BF0360-A1DB-4599-A643-95AB90A52C1E}" = Microsoft_VC90_MFCLOC_x86_x64
"{925D058B-564A-443A-B4B2-7E90C6432E55}" = Microsoft_VC80_ATL_x86_x64
"{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A40F60B1-F1E1-452E-96A5-FF97F9A2D102}" = HP MediaSmart SmartMenu
"{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{B9F2C1A5-4080-4F9B-B3EA-A182DAD69A85}" = Avid Mbox Mini Driver 1.0.6 (x64)
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64
"{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{D79A02E9-6713-4335-9668-AAC7474C0C0E}" = HP Vision Hardware Diagnostics
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
"{EC68FF2E-B3B9-5FE3-7CEA-EB9F11E35C80}" = ccc-utility64
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F9242D4E-09E7-45C7-A53A-83375D0FAD42}" = Avid Mbox 2 USB Drivers (x64)
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0EDEB615-1A60-425E-8306-0E10519C7B55}" = RoxioNow Player
"{0EF1A184-EF65-C37A-4A0B-C612EE8A93D2}" = Catalyst Control Center InstallProxy
"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1CAC7A41-583B-4483-9FA5-3E5465AFF8C2}" = Microsoft Default Manager
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216030FF}" = Java(TM) 6 Update 30
"{27DB7300-9E75-FE1C-E2D0-0D22BB6175E0}" = CCC Help Danish
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"{30C57796-858D-AA2B-85E4-AE805D68DC4D}" = CCC Help Korean
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3521BDBD-D453-5D9F-AA55-44B75D214629}" = Adobe Community Help
"{39C45959-76CF-A998-48BE-B49468D6C22F}" = CCC Help Thai
"{3A73C1A2-67B0-FFA3-50DC-A20F1108C08C}" = CCC Help Greek
"{3BB2CF34-1FC8-46E2-9D64-4A8D1D577549}" = Avid Pro Tools Creative Collection 9.0.5
"{3C61B7BD-981C-DFCF-C77D-F852A7D08DD9}" = CCC Help Spanish
"{3E171899-0175-47CC-84C4-562ACDD4C021}" = OpenOffice.org 3.3
"{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}" = Norton Online Backup
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}" = LightScribe System Software
"{47E3E895-A798-433E-C440-A4805A5FDA10}" = CCC Help English
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{53469506-A37E-4314-A9D9-38724EC23A75}" = HP Setup
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
"{67E88DA1-E3B7-AED7-AF6C-5D5FB7BC47CB}" = CCC Help Finnish
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo
"{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.1.1.0
"{7041C0CA-92D9-5E56-0CAD-552A3250652D}" = CCC Help French
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{72E5C6B2-59C3-694C-27B7-21C910F24428}" = CCC Help Norwegian
"{75882478-B0CA-CF91-01D2-91FFB8EC0FAA}" = HydraVision
"{76341DEA-A1BC-F84F-58CD-1D0FAFDD2301}" = Catalyst Control Center Localization All
"{77C4850C-3592-4A2F-B652-ACB77A1EF77C}" = Bing Bar Platform
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{79872596-B887-E700-8D56-CADBC78BA5DE}" = Adobe Download Assistant
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}" = HP Support Information
"{81E970B6-6615-82B4-AC79-26EFB0749E3E}" = CCC Help Hungarian
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{86FAA380-5CB7-4D55-029B-32AD650CB142}" = CCC Help Italian
"{87156DCA-AF4C-5F12-94A7-BCB5D9E92E13}" = CCC Help German
"{87F17692-2C1A-429C-9A77-7DB1E16F6EF9}" = Catalyst Control Center - Branding
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8D1F8068-D0AD-B84C-AD8A-3E97A98BCCB1}" = CCC Help Swedish
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{90D3946F-869E-5B31-1590-7669700FB37B}" = CCC Help Turkish
"{912CED74-88D3-4C5B-ACB0-13231864975D}" = PressReader
"{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music
"{928B06E4-DDAA-476A-926A-641620326327}" = Microsoft Search Enhancement Pack
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9AC6C5D6-91B1-439B-8695-864C058E0BE6}" = Avid Pro Tools 9.0.5
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A24C2C43-4312-493E-96B3-5D1DCE24DEBF}" = Avid Free DigiRack Plug-Ins 9.0.5
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1)
"{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
"{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{BC30E5E7-047D-4232-A7E8-F2CB7CC7B2E0}_is1" = Emsisoft Anti-Malware
"{C2AF7B2D-7018-414B-9B8B-D3C9F3BED04F}" = Visual C++ Redistributables
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C5A75273-F01A-4E87-B64F-66F7163C99CA}" = CCC Help Japanese
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C8E3F3C9-AC0C-43A2-1AB7-D2D83EF68211}" = CCC Help Portuguese
"{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}" = HP Support Assistant
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CB491E58-DE63-17A9-1992-78DF639A88D5}" = CCC Help Russian
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{DC5FF599-AFB0-EF94-5786-C49B138B106B}" = CCC Help Chinese Traditional
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DD6905D5-6B2A-1088-FDB2-77E4FBD7BB9D}" = CCC Help Chinese Standard
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DE77FE3F-A33D-499A-87AD-5FC406617B40}" = HP Update
"{DEA491FB-48BC-4B6B-8902-FCD4BAB069BE}" = iLok Client Helper
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E23FC608-7808-6573-FBC3-47F3F78F07E8}" = CCC Help Czech
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E4BB2289-65F7-28A8-D0D5-26CB389EC688}" = CCC Help Polish
"{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E92418A7-C81C-9917-E322-ABEC0E689BB9}" = AMD VISION Engine Control Center
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F44C5224-EACA-EED8-143D-7240B2FE9322}" = CCC Help Dutch
"{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe AIR" = Adobe AIR
"Celtx (2.9.1)" = Celtx (2.9.1)
"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
"com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant
"Google Chrome" = Google Chrome
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"InstallShield_{3165EA9B-36CC-499B-96FF-36FC30E10EF4}" = License Support
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{5B0E60DB-7741-412F-88B3-E6975D30D019}" = Visual C++ 64-bit Redistributables
"InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo
"InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music
"InstallShield_{C2AF7B2D-7018-414B-9B8B-D3C9F3BED04F}" = Visual C++ Redistributables
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"InstallShield_{DEA491FB-48BC-4B6B-8902-FCD4BAB069BE}" = iLok Client Helper
"InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"Kobo" = Kobo
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300
"My HP Game Console" = HP Game Console
"N360" = Norton 360
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"PDF Complete" = PDF Complete Special Edition
"Spotify" = Spotify
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WT087328" = Blackhawk Striker 2
"WT087330" = Bounce Symphony
"WT087335" = Build-a-lot 2
"WT087343" = Dora's World Adventure
"WT087360" = Escape Rosecliff Island
"WT087361" = FATE
"WT087362" = Final Drive Nitro
"WT087372" = Heroes of Hellas 2 - Olympia
"WT087379" = Jewel Quest Solitaire 2
"WT087394" = Penguins!
"WT087395" = Poker Superstars III
"WT087396" = Polar Bowler
"WT087397" = Polar Golfer
"WT087414" = Virtual Families
"WT087415" = Wheel of Fortune 2
"WT087428" = Bejeweled 2 Deluxe
"WT087453" = Chuzzle Deluxe
"WT087501" = Plants vs. Zombies
"WT087533" = Zuma Deluxe
"WT087536" = Diner Dash 2 Restaurant Rescue
"WT089299" = Mystery P.I. - The London Caper
"WT089307" = Virtual Villagers 4 - The Tree of Life
"WT089308" = Blasterball 3
"WT089328" = Farm Frenzy
"WT089359" = Cake Mania
"WT089362" = Agatha Christie - Peril at End House

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 11/11/2011 7:32:54 PM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/11/2011 7:32:54 PM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/11/2011 7:32:54 PM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/11/2011 7:32:54 PM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/12/2011 12:07:54 AM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/12/2011 12:08:09 AM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/12/2011 12:08:10 AM | Computer Name = User-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid. .

Error - 11/14/2011 7:46:31 PM | Computer Name = User-HP | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 9.0.8112.16421,
time stamp: 0x4d76255d Faulting module name: SYMHTML.DLL, version: 5.6.0.3, time
stamp: 0x4d6eb591 Exception code: 0xc0000005 Fault offset: 0x0007af0b Faulting process
id: 0x5d4 Faulting application start time: 0x01cca327a0d11097 Faulting application
path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path:
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\SYMHTML.DLL Report Id: e02d0f21-0f1a-11e1-bf60-643150311f13

Error - 11/15/2011 4:42:20 PM | Computer Name = User-HP | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 9.0.8112.16421 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 1358 Start
Time: 01cca3d07ad72d29 Termination Time: 16 Application Path: C:\Program Files (x86)\Internet
Explorer\iexplore.exe Report Id:

Error - 11/19/2011 6:11:35 AM | Computer Name = User-HP | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 9.0.8112.16421 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 1148 Start
Time: 01cca67938b31876 Termination Time: 65 Application Path: C:\Program Files (x86)\Internet
Explorer\iexplore.exe Report Id:

[ Hewlett-Packard Events ]
Error - 6/10/2011 2:15:56 PM | Computer Name = User-HP | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\061110021552.xml
File not created by asset agent

[ System Events ]
Error - 12/24/2011 1:07:51 AM | Computer Name = User-HP | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/24/2011 1:07:51 AM | Computer Name = User-HP | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/24/2011 1:07:51 AM | Computer Name = User-HP | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/24/2011 3:33:42 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AMD External Events Utility service failed to start due to the
following error: %%2

Error - 12/24/2011 3:34:03 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AODDriver4.0 service failed to start due to the following error:
%%3

Error - 12/24/2011 3:34:13 PM | Computer Name = User-HP | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 12/24/2011 5:29:29 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AMD External Events Utility service failed to start due to the
following error: %%2

Error - 12/24/2011 5:29:46 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AODDriver4.0 service failed to start due to the following error:
%%3

Error - 12/24/2011 5:39:50 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AMD External Events Utility service failed to start due to the
following error: %%2

Error - 12/24/2011 5:40:09 PM | Computer Name = User-HP | Source = Service Control Manager | ID = 7000
Description = The AODDriver4.0 service failed to start due to the following error:
%%3


< End of report >
newjackridi
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 24th, 2011, 6:35 pm

Looking over your logs. This will take a while, and it's getting late here.

Since tomorrow is Christmas day it's possible/probable that I won't have time to get back to you, so it will probably be 26th before I post my next set of instructions.
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 24th, 2011, 6:37 pm

Hey I'm just glad you're helping me at all! Thank you so much, and I hope to hear from you soon! Merry Christmas!
newjackridi
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 25th, 2011, 5:40 am

First, in answer to your questions ....

No it is not a good idea to be running Emsisoft Anti-Malware and Norton 360 on the same computer, they will conflict with each other. The fact that you currently have them both is very likely the source of your problems.

Without going into details, both programs use the same system resources to accomplish their task, and the combination of system changes made by both programs will lead to system instability.

You must decide which one you want to keep and uninstall the other.

Reboot your computer after you've finished

It's quite normal to have a number of svchost.exe files on your computer.

Your Hosts file has probably been locked by either Emsisoft or Norton, which is why HJT could not access it properly, I don't see anything in your logs to suggest you have a Hosts file hijack, but we'll reset it to default as a precaution.

Next

I'd like you to check some files for Viruses.
C:\Windows\System32\drivers\cqcpu.sys
C:\Windows\System32\drivers\cpqdfw.sys

  • Browse to the first file in the quote box above.
  • Click Send/Submit, and the file will upload to VirusTotal/Jotti, where it will be scanned by several anti-virus programmes.
  • After a while, a window will open, with details of what the scans found.
  • Note details of any viruses found.
  • Repeat for both files on the list, and post me the details please.

Next

  • Double click OTL.exe to launch the programme.
  • Copy/Paste the contents of the code box below into the Custom Scans/Fixes box.
Code: Select all
:OTL
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
@Alternate Data Stream - 966 bytes -> C:\Users\User\AppData\Local\yhAweDThbpKz:qhzUZWuFvOFEFa88EdP061
@Alternate Data Stream - 936 bytes -> C:\Users\User\AppData\Local\PEUnWLkqALBa:uxz8HxI23c5VO5LjDCdzSmb
@Alternate Data Stream - 1144 bytes -> C:\ProgramData\Microsoft:ivYMonH7YB2k2tOsR7CZyjM756EQ
@Alternate Data Stream - 1083 bytes -> C:\ProgramData\Microsoft:RGmIqnJMFOr5MBsGhnukzj9n
@Alternate Data Stream - 1030 bytes -> C:\Users\User\AppData\Local\osGGpTgiCR0KF:OonU4428XiqetQjqcjq6H

:Files
C:\Users\User\AppData\Local\yhAweDThbpKz
C:\Users\User\AppData\Local\PEUnWLkqALBa
C:\Users\User\AppData\Local\osGGpTgiCR0KF

:Commands
[resethosts]
[emptytemp]
[createrestorepoint]

  • Click the Run Fix button.
  • OTL will now process the instructions.
  • When finished a box will open asking you to open the fix log, click OK.
  • The fix log will open.
  • Copy/Paste the log in your next reply please.

Note: If necessary, OTL may re-boot your computer, or request that you do so, if it does, re-boot your computer. A log will be produced upon re-boot.

Next

Please run a scan with ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
  • Please go HERE then click on: Image
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed make sure you first copy the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Copy and paste that log in your next reply please.
  • Now click on: Image (Selecting Uninstall application on close if you so wish)

Summary of the logs I need from you in your next post:
  • Results from VirusTotal or Jotti's
  • OTL fix log
  • E-Set log


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 25th, 2011, 11:55 am

When I click browse on virus total, how do I find the file? I typed the name in the search bar and it didn't pop up. I'll try the other one.
newjackridi
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 25th, 2011, 12:02 pm

I tried Jotti's and I still can't get to the file with browse. I can only find it when I click the start button and paste the location in the search bar.
newjackridi
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 25th, 2011, 1:28 pm

Try the following ....

First we need to be able to view hidden and system files.

  • Click Start > Control Panel > Appearance and Personalisation > Folder Options
  • Click on the View tab.
    • Click the Show hidden files, folders and drives option to select it.
    • Scroll down and uncheck the Hide protected operating system files (recommended) option.
    • A window will open asking if you want to do this, answer Yes
  • Click OK

Next

  • Go to VirusTotal
  • Click on the Browse button.
  • A window similar to the one below should open (if you've used the Browser before it may open to another folder, if so don't worry, just continue using the procedure as described below) ....

Image

  • In the File name box at the bottom, copy/paste the first filepath from the list I gave you (see bottom of this post).
  • Click Open
  • You should now get a window similar to the one below ....

Image

  • Click on Send File

Image

  • If VirusTotal tells you the file has already been scanned, click on the Reanalyze button

Image

  • VirusTotal will now scan the file with a number of different scanners (you may be put in a queue first, if you are be patient)
  • When finished you should see a screen similar to the one below ....

Image

  • If the result shows anything other than 0/43, then note down any infections found.

Repeat for both the 2 files I gave you ....

C:\Windows\System32\drivers\cqcpu.sys
C:\Windows\System32\drivers\cpqdfw.sys


Any problems let me know.
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby newjackridi » December 25th, 2011, 6:16 pm

They still won't appear. They only appear when I type them in the start bar.
newjackridi
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Re: Need Help With HiJackThis Log: Not computer literate! PL

Unread postby Gary R » December 25th, 2011, 6:45 pm

For the time being ignore them and continue with the OTL fix and the e-set scan please ..... viewtopic.php?p=598776#p598776
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