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Chrome unable to work and slow internet

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Chrome unable to work and slow internet

Unread postby NoOrdinaryHeart » December 19th, 2011, 12:24 am

My virus scan has detected a Rootkit.patched.TDSS and says it is unable to clean it. This is preventing google chrome from working properly and slowing all internet functions in other browswers. Please assist.

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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Run by KHillman at 23:18:15 on 2011-12-18
AV: F-Secure Client Security 9.01 *Enabled/Updated* {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: F-Secure Client Security 9.01 *Disabled*
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uSearch Bar =
uStart Page = hxxp://one.colonialprop.com
uDefault_Page_URL = hxxp://one.colonialprop.com
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\f-secure\nrs\iescript\baselitmus.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\f-secure\nrs\iescript\baselitmus.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [GoToMeeting] "c:\documents and settings\khillman\local settings\application data\citrix\gotomeeting\873\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [Google Update] "c:\documents and settings\khillman\local settings\application data\google\update\GoogleUpdate.exe" /c
uRunOnce: [JavaInstallRetry] RUNONCE=1 SPONSORS=0
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [F-Secure Manager] "c:\program files\f-secure\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\f-secure\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HotSync] "c:\program files\palm\Hotsync.exe" -AllUsers
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\printe~1.lnk - c:\program files\printerswitcher\PrinterSwitcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\program files\f-secure\fsps\program\fslsp.dll
Trusted Zone: colonialprop.com
Trusted Zone: colonialprop.com\cc
Trusted Zone: colonialprop.com\mriweb
Trusted Zone: colonialprop.com\one
Trusted Zone: ultiprotime.com\colonialtime
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftup ... 4989082306
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microso ... 6090752546
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {977231BF-B887-4CD7-8156-6F429268F7E2} - hxxp://mrispeedtest.colonialprop.com/MRINet.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A411E01B-197D-4202-B42E-E2ACDCE80319} : DhcpNameServer = 192.168.1.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\docume~1\khillman\locals~1\applic~1\skype\shared\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
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2011-12-19 00:20:27 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2011-12-18 23:33:58 47633 ----a-w- c:\windows\system32\wuwuninst.exe
2011-12-18 23:33:55 -------- d-----w- c:\program files\SplashData
2011-12-18 03:09:54 -------- d-----w- c:\program files\iPod
2011-12-18 03:09:48 -------- d-----w- c:\program files\iTunes
2011-12-15 02:41:39 -------- d-----w- c:\documents and settings\khillman\application data\Malwarebytes
2011-12-15 02:39:56 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-12-15 01:14:38 -------- d-----w- C:\Adobe Photoshop CS5.1
2011-12-15 00:16:21 -------- d-----w- c:\documents and settings\khillman\application data\F-Secure
2011-12-14 21:57:47 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2011-12-14 21:02:47 -------- d--h--w- c:\documents and settings\all users\application data\Common Files
2011-12-14 20:57:36 -------- d-----w- c:\documents and settings\all users\application data\MFAData
2011-12-09 23:23:20 -------- d-----w- c:\windows\ie8updates
2011-12-09 23:21:11 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2011-12-09 23:21:10 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2011-12-09 23:21:10 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2011-12-09 23:13:56 -------- d-sh--w- c:\documents and settings\khillman\PrivacIE
2011-12-09 23:08:58 -------- d-sh--w- c:\documents and settings\khillman\IETldCache
2011-12-09 21:01:33 -------- dc-h--w- c:\windows\ie8
2011-12-09 16:21:40 -------- d-----w- c:\documents and settings\khillman\application data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2011-12-05 19:14:16 -------- d-----w- c:\documents and settings\khillman\application data\Ricoh
2011-12-05 18:00:57 244736 ----a-w- c:\windows\system32\RICDEB.dll
2011-12-05 18:00:56 -------- d-----w- c:\program files\PrinterSwitcher
2011-12-05 17:51:15 -------- d-----w- C:\temp
2011-12-02 20:04:04 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Kodak
2011-12-02 20:04:04 -------- d-----w- c:\documents and settings\khillman\Kodak
2011-11-30 22:33:00 -------- d-----w- c:\documents and settings\khillman\application data\Windows Search
2011-11-29 22:25:04 -------- d-----w- c:\documents and settings\all users\application data\Rosetta Stone Backups
2011-11-29 22:21:35 -------- d-----w- c:\program files\RosettaStoneLtdServices
2011-11-29 22:21:35 -------- d-----w- c:\documents and settings\all users\application data\RosettaStoneLtdServices
2011-11-29 22:11:25 -------- d-----w- c:\program files\common files\Macrovision Shared
2011-11-29 22:04:13 -------- d-----w- c:\program files\Rosetta Stone
2011-11-29 22:04:13 -------- d-----w- c:\documents and settings\all users\application data\Rosetta Stone
2011-11-23 02:42:55 -------- d-----w- c:\documents and settings\khillman\application data\HpUpdate
2011-11-23 02:42:42 -------- d-----w- c:\windows\Hewlett-Packard
2011-11-21 15:17:52 274944 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpzpp5k2.dll
2011-11-21 15:17:48 117760 ----a-w- c:\windows\system32\hpz3l5k2.dll
2011-11-21 15:17:35 267864 ----a-w- c:\windows\system32\hpzids01.dll
2011-11-21 15:17:31 -------- d-----w- c:\windows\aqmlk
2011-11-21 15:17:22 -------- d-----w- c:\program files\HP
2011-11-21 15:17:18 15104 ----a-w- c:\windows\system32\drivers\usbscan.sys
2011-11-21 15:17:18 15104 ----a-w- c:\windows\system32\dllcache\usbscan.sys
2011-11-21 15:12:33 1287768 ----a-w- c:\windows\hpzshl01.exe
2011-11-21 15:12:30 1140312 ----a-w- c:\windows\hpzmsi01.exe
2011-11-21 14:31:48 49920 ----a-w- c:\windows\system32\drivers\HPZid412.sys
2011-11-21 14:31:48 16496 ----a-w- c:\windows\system32\drivers\HPZipr12.sys
2011-11-21 14:29:33 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2011-11-21 14:29:33 25856 ----a-w- c:\windows\system32\dllcache\usbprint.sys
2011-11-21 14:29:29 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-11-21 14:29:29 32128 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
2011-11-21 05:59:26 -------- d-----w- c:\documents and settings\all users\application data\regid.1986-12.com.adobe
2011-11-21 05:15:19 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Microsoft Help
2011-11-21 04:59:06 -------- d-----w- c:\documents and settings\khillman\Adobe Photoshop CS5.1
2011-11-21 03:35:29 -------- d-----w- c:\documents and settings\khillman\application data\com.adobe.downloadassistant.AdobeDownloadAssistant
2011-11-21 03:27:43 -------- d-----w- c:\program files\Adobe Download Assistant
2011-11-21 03:12:42 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Temp
2011-11-21 03:12:42 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Adobe
2011-11-20 20:22:30 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2011-11-20 20:22:30 12160 ----a-w- c:\windows\system32\dllcache\mouhid.sys
2011-11-20 20:22:27 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2011-11-20 20:22:27 10368 ----a-w- c:\windows\system32\dllcache\hidusb.sys
2011-11-20 19:28:24 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Apple Computer
2011-11-20 19:28:11 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-11-20 19:28:11 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-11-20 19:26:52 -------- d-----w- c:\documents and settings\all users\application data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-11-20 19:26:24 -------- d-----w- c:\documents and settings\khillman\local settings\application data\Apple
2011-11-20 19:26:06 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-11-20 19:26:06 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-11-20 19:25:36 -------- d-----w- c:\program files\Bonjour
2011-11-20 19:15:54 -------- d-----w- c:\documents and settings\khillman\application data\AVG
2011-11-20 19:14:21 -------- d-----w- c:\program files\AVG
.
==================== Find3M ====================
.
2011-12-19 01:31:42 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-12-19 01:31:39 58288 ----a-w- c:\windows\system32\rpcnet.dll
2011-12-19 01:20:48 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2011-11-21 14:16:14 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-18 20:38:21 60304 ----a-w- c:\documents and settings\khillman\g2mdlhlpx.exe
2011-11-15 18:40:58 58288 ------w- c:\windows\system32\rpcnet.exe
2011-11-15 17:58:07 42672 ----a-w- c:\windows\system32\drivers\fsbts.sys
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-03 11:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-03 08:37:52 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: FUJITSU_MHW2080BJ_G2 rev.0085001A -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A476D6B]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x58; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0xa9afb9d5; SUB DWORD [EBP-0x4], 0xa9afb1f2; PUSH EDI; CALL 0xffffffffffffde69; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A5B4AB8]
3 CLASSPNP[0xB80E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A472D98]
[0x8A42F4F0] -> IRP_MJ_CREATE -> 0x8A476D6B
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskFUJITSU_MHW2080BJ_G2____________________0085001A#5&266ff5a6&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A4769A2
user & kernel MBR OK
sectors 156301486 (+255): user != kernel
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 23:22:02.19 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
.
==== Disk Partitions =========================
.
.
==== Disabled Device Manager Items =============
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==== System Restore Points ===================
.
RP63: 11/20/2011 11:52:38 PM - Software Distribution Service 3.0
RP64: 11/20/2011 11:52:38 PM - Software Distribution Service 3.0
RP65: 11/20/2011 11:52:38 PM - Software Distribution Service 3.0
RP66: 11/20/2011 11:52:38 PM - F-Secure Client Security 9.01 build 122 Installation
RP67: 11/20/2011 11:52:38 PM - Installed Microsoft Office Professional Plus 2007
RP68: 11/20/2011 11:52:38 PM - Installed Java(TM) 6 Update 29
RP69: 11/20/2011 11:52:38 PM - Software Distribution Service 3.0
RP70: 11/20/2011 11:52:38 PM - Removed VZAccess Manager
RP71: 11/20/2011 11:52:38 PM - Installed Windows XP -- Software Updates KB952011.
RP72: 11/20/2011 11:52:38 PM - Installed iTunes
RP73: 12/14/2011 5:11:49 PM - AVG Regisry Defrag - before defragmentation
RP74: 12/14/2011 5:11:49 PM - Software Distribution Service 3.0
RP75: 12/14/2011 5:11:50 PM - Software Distribution Service 3.0
RP76: 12/14/2011 5:11:50 PM - Installed HPSU306Stub
RP77: 12/14/2011 5:11:50 PM - Configured Microsoft Office Professional Plus 2007
RP78: 12/14/2011 5:11:50 PM - Configured Microsoft Office Professional Plus 2007
RP79: 12/14/2011 5:11:51 PM - System Checkpoint
RP80: 12/14/2011 5:11:51 PM - Removed HPSU306Stub
RP81: 12/14/2011 5:11:51 PM - System Checkpoint
RP82: 12/14/2011 5:11:51 PM - Installed Rosetta Stone Ltd Services
RP83: 12/14/2011 5:11:51 PM - Installed Rosetta Stone TOTALe
RP84: 12/14/2011 5:11:52 PM - Removed Rosetta Stone Ltd Services
RP85: 12/14/2011 5:11:52 PM - Installed Rosetta Stone Ltd Services
RP86: 12/14/2011 5:11:52 PM - System Checkpoint
RP87: 12/14/2011 5:11:52 PM - System Checkpoint
RP88: 12/14/2011 5:11:52 PM - System Checkpoint
RP89: 12/14/2011 5:11:53 PM - System Checkpoint
RP90: 12/14/2011 5:11:53 PM - System Checkpoint
RP91: 12/14/2011 5:11:53 PM - System Checkpoint
RP92: 12/14/2011 5:11:54 PM - System Checkpoint
RP93: 12/14/2011 5:11:54 PM - System Checkpoint
RP94: 12/14/2011 5:11:54 PM - Installed Windows Internet Explorer 8.
RP95: 12/14/2011 5:11:55 PM - Software Distribution Service 3.0
RP96: 12/14/2011 5:11:55 PM - System Checkpoint
RP97: 12/14/2011 5:11:55 PM - System Checkpoint
RP98: 12/14/2011 5:11:55 PM - System Checkpoint
RP99: 12/14/2011 5:11:56 PM - Removed MPM
RP100: 12/14/2011 5:34:29 PM - AVG Regisry Defrag - before defragmentation
RP101: 12/16/2011 11:44:43 AM - System Checkpoint
RP102: 12/17/2011 11:50:14 AM - System Checkpoint
RP103: 12/18/2011 12:21:20 PM - System Checkpoint
RP104: 12/18/2011 11:09:51 PM - Removed Java(TM) 6 Update 27
RP105: 12/18/2011 11:19:22 PM - Installed Palm Desktop by ACCESS
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
470_Help
470_Readme
Adobe AIR
Adobe Community Help
Adobe Digital Editions
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Photoshop CS5.1
Adobe Reader X (10.1.1)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avatier Microsoft GINA Shim
AVG PC Tuneup 2011
Bonjour
BPD_HPSU
BPDSoftware
BPDSoftware_Ini
Broadcom ASF Management Applications
Broadcom Management Programs
BufferChm
Cisco AnyConnect VPN Client
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
CustomerResearchQFolder
Dell Touchpad
DeviceDiscovery
DeviceManagementQFolder
Digital Line Detect
DW WLAN Card Utility
eSupportQFolder
F-Secure Browsing Protection
F-Secure Client Security - DeepGuard
F-Secure Client Security - E-Mail Scanning
F-Secure Client Security - Internet Shield
F-Secure Client Security - Virus & Spy Protection
F-Secure Client Security - Web Traffic Scanning
F-Secure PSC Prerequisites
Google Chrome
GoToMeeting 5.1.0.873
H470
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Imaging Device Functions 9.0
HP Officejet H470 Series
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
Intel(R) Graphics Media Accelerator Driver
IntelliSonic Speech Enhancement
iTunes
Java Auto Updater
Java(TM) 6 Update 29
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Modem Diagnostic Tool
MSXML 6.0 Parser
NetWaiting
O2Micro USB Smart Card Reader
OGA Notifier 2.0.0048.0
Palm Desktop by ACCESS
PDF Settings CS5
Picasa 3
PowerDVD
PrinterSwitcher 1.0.2.0
ProductContext
QuickSet
Rosetta Stone Ltd Services
Rosetta Stone TOTALe
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Media Player (KB911564)
Security Update for Windows XP (KB923789)
SigmaTel Audio
Skype™ 5.6
Software Update Wizard (Redistributable) 4.5
SolutionCenter
SplashWallet for Windows 8.0
Status
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows Internet Explorer 7 (KB980182)
WebFldrs XP
WebReg
Windows Driver Package - O2Micro (guardian2) SmartCardReader (02/05/2007 1.1.3.7)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
12/18/2011 9:16:57 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
12/18/2011 9:16:57 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/18/2011 9:16:57 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
12/18/2011 8:48:26 PM, error: F-Secure Gatekeeper [1] -
12/18/2011 8:32:07 PM, error: Service Control Manager [7001] - The Windows Search service depends on the Terminal Services service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
12/18/2011 8:32:07 PM, error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified.
12/18/2011 8:31:37 PM, error: NETLOGON [5719] - No Domain Controller is available for domain COLPROPB due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
12/18/2011 8:31:06 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
12/18/2011 8:31:06 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
12/18/2011 8:20:10 PM, error: Application Popup [877] - There was error [DATABASE OPEN FAILED] processing the driver database.
12/18/2011 7:05:23 PM, error: DCOM [10005] - DCOM got error "%1068" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/16/2011 1:45:57 PM, error: Dhcp [1002] - The IP address lease 174.110.174.247 for the Network Card with network address 001C23452AA8 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================
NoOrdinaryHeart
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Posts: 1
Joined: December 19th, 2011, 12:12 am
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Re: Chrome unable to work and slow internet

Unread postby maxi » December 20th, 2011, 10:25 am

Hello NoOrdinaryHeart,

Welcome to the forum!

My name is maxi and I'll be helping you with any malware problems.

Currently I am working under the guidance of the MRU teachers and everything I post to you, must first be approved by them.
This additional review process can add some extra time to my responses, but I will post back with instructions for you as soon as possible.


Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!"
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your log and will return, as soon as possible, with additional instructions. In the meantime...
Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Regards maxi :)
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maxi
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Posts: 1262
Joined: September 25th, 2009, 10:17 am
Location: Cork, Ireland.

Re: Chrome unable to work and slow internet

Unread postby Wingman » December 21st, 2011, 3:42 pm

Business Use / Business Networked Computer
It appears you are using your computer for business purposes or connecting to a business network.

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section here explains why we do not offer help for such computers. Thank you for your understanding.


This topic is now closed.
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Wingman
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Joined: July 1st, 2008, 1:34 pm
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