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No taskbar,paste,restore,or security. vbalsgrid6.ocx error.

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No taskbar,paste,restore,or security. vbalsgrid6.ocx error.

Unread postby gary1957 » December 15th, 2011, 9:12 pm

Task bar is hidden. Can't cut and paste, except only with Notepad. Can't drag and drop files. McAfee security is disabled, won't open. Restore doesn't work. Internet Explorer won't open, but Firefox does. Malwarebytes won't run, get error about vbalsgrid6.ocx. Have tried many things on my own, but now realize this is beyond a simple one-time scan and fix program and my limited knowledge. Have tried PC Cleaner, Kaspersky, Hitman Pro, DrWebCureIt, Windows malicious software removal tool, and ComboFix (I know I should not have run it without direction). This problem seems similar to another post on this site about a virus called SteelWerX, but I don't know. I need help. Thanks. DDS logs posted below.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Run by Stephanie at 18:29:13 on 2011-12-15
.
============== Running Processes ===============
.
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\WhiteCanyon\SecureClean 4\scwatch4.exe
C:\WINDOWS\system32\java.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\WhiteCanyon\SecureClean 4\sctray4.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Stephanie\My Documents\Downloads\OTL.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Stephanie\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/bin/search?p={searchTerms}
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110520213937.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [PC Cleaner] c:\program files\pc cleaner\PCCLauncher.exe
mRun: [nwiz] nwiz.exe /install
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [SecureClean4Tray] "c:\program files\whitecanyon\secureclean 4\sctray4.exe"
mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRunOnce: [B Register c:\program files\divx\divx plus player\dpxplugins\dpxbanneradplugin.dll] "c:\windows\system32\rundll32.exe" "c:\program files\divx\divx plus player\dpxplugins\DPXBannerAdPlugin.dll",DllRegisterServer
mRunOnce: [B Register c:\program files\divx\divx plus player\dpxplugins\dpxdownloadmanagerplugin.dll] "c:\windows\system32\rundll32.exe" "c:\program files\divx\divx plus player\dpxplugins\DPXDownloadManagerPlugin.dll",DllRegisterServer
mRunOnce: [B Register c:\program files\divx\divx plus player\dpxplugins\dpxmediamanagerplugin.dll] "c:\windows\system32\rundll32.exe" "c:\program files\divx\divx plus player\dpxplugins\DPXMediaManagerPlugin.dll",DllRegisterServer
mRunOnce: [B Register c:\program files\divx\divx plus player\dpxplugins\dpxplayerplugin.dll] "c:\windows\system32\rundll32.exe" "c:\program files\divx\divx plus player\dpxplugins\DPXPlayerPlugin.dll",DllRegisterServer
dRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
mPolicies-explorer: <NO NAME> =
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\npjpi160_07.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resour ... se6886.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftup ... 1881250874
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - hxxps://www-secure.symantec.com/techsup ... veData.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{741AE1CC-5A51-4195-9221-4E918980B98C} : DhcpNameServer = 192.168.0.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\stephanie\application data\mozilla\firefox\profiles\znqigdsb.default\
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\gary\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\stephanie\my documents\mozilla plugins\npitunes.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol305.dll
.
============= SERVICES / DRIVERS ===============
.
R? cfwids;McAfee Inc. cfwids
R? McAfee SiteAdvisor Service;McAfee SiteAdvisor Service
R? McMPFSvc;McAfee Personal Firewall Service
R? McNaiAnn;McAfee VirusScan Announcer
R? McProxy;McAfee Proxy Service
R? mfendisk;McAfee Core NDIS Intermediate Filter
R? mferkdet;McAfee Inc. mferkdet
R? mferkdk;McAfee Inc. mferkdk
R? mfesmfk;McAfee Inc. mfesmfk
R? msstm;msstm
R? NgFilter;Aventail VPN Filter
R? NgWfp;Aventail VPN Callout
R? uti2odaw;AVZ Kernel Driver
S? 49512122;49512122 Boot Guard Driver
S? LinksysUpdater;Linksys Updater
S? McShield;McShield
S? mfeavfk;McAfee Inc. mfeavfk
S? mfebopk;McAfee Inc. mfebopk
S? mfefire;McAfee Firewall Core Service
S? mfefirek;McAfee Inc. mfefirek
S? mfehidk;McAfee Inc. mfehidk
S? mfendiskmp;mfendiskmp
S? mfetdi2k;McAfee Inc. mfetdi2k
S? mfevtp;McAfee Validation Trust Protection Service
S? NgLog;Aventail VPN Logging
S? NgVpn;Aventail VPN Adapter
S? NgVpnMgr;Aventail VPN Client
.
=============== Created Last 30 ================
.
2011-12-15 00:48:07 -------- d-sha-r- C:\cmdcons
2011-12-15 00:30:59 208896 ----a-w- c:\windows\MBR.exe
2011-12-15 00:30:55 518144 ----a-w- c:\windows\SWREG.exe
2011-12-15 00:30:55 256000 ----a-w- c:\windows\PEV.exe
2011-12-15 00:30:54 98816 ----a-w- c:\windows\sed.exe
2011-12-14 03:29:00 -------- d-----w- c:\documents and settings\stephanie\DoctorWeb
2011-12-13 03:02:10 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-13 02:32:30 -------- d-----w- c:\documents and settings\stephanie\application data\RegistryKeys
2011-12-13 02:32:30 -------- d-----w- c:\documents and settings\stephanie\application data\PC Cleaner
2011-12-13 02:32:18 -------- d-----w- c:\program files\PC Cleaner
2011-12-13 02:27:54 -------- d-----w- c:\documents and settings\stephanie\application data\Uniblue
2011-12-13 02:27:43 -------- dc-h--w- c:\documents and settings\all users\application data\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}
2011-12-13 02:27:43 -------- d-----w- c:\program files\Uniblue
2011-12-13 02:27:24 -------- d-----w- c:\documents and settings\stephanie\local settings\application data\PackageAware
2011-11-18 23:01:38 11776 ----a-w- c:\program files\mozilla firefox\plugins\nprjplug.dll
2011-11-18 23:00:28 -------- d-----w- c:\program files\common files\xing shared
2011-11-18 22:59:59 150696 ----a-w- c:\program files\mozilla firefox\plugins\nppl3260.dll
2011-11-18 22:59:40 108544 ----a-w- c:\program files\mozilla firefox\plugins\nprpjplug.dll
.
==================== Find3M ====================
.
2011-12-15 00:06:21 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-11-18 22:59:23 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-11-18 22:59:23 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-11-18 20:01:28 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 18:34:12.10 ===============

.
==== Installed Programs ======================
.
2600
2600_Help
2600Trb
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 8.3.1
AiO_Scan
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Camera Suite
AT&T Connect Participant Application v8.8.53
AT&T Self Support Tool
AT&T Yahoo! Applications
ATT-RemoteControl
Audible Download Manager
Aventail Access Manager
Aventail Connect
BCM V.92 56K Modem
Bonjour
BroadJump Client Foundation
BufferChm
Cakewalk Pyro 2004
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Cards_Calendar_OrderGift_DoMorePlugout
CCleaner
CCScore
Classic PhoneTools
Compatibility Pack for the 2007 Office system
Copy
CreativeProjects
CreativeProjectsTemplates
CueTour
Dell Modem-On-Hold
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support 5.0.0 (766)
Destinations
Digital Line Detect
Director
DivX Setup
DocProc
DocumentViewer
DVDSentry
Easy CD Creator 5 Basic
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
Fax
GdiplusUpgrade
Greetings Workshop
Help and Support Customization
Hitman Pro 3.5
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB954550-v5)
HP Diagnostic Assistant
HP Image Zone 4.2
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP PSC & OfficeJet 4.2
HP Update
HPODiscovery
HPPhotoSmartPhotobookWebPack1
HPSystemDiagnostics
InstantShare
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
iPhone Configuration Utility
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
JCreator LE 2.50
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Linksys EasyLink Advisor
Malwarebytes' Anti-Malware version 1.51.2.1300
McAfee SecurityCenter
Memorex exPressit Label Design Studio
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2002
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Office XP Web Components
Microsoft Picture It! Photo 2002
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
MobileMe Control Panel
Modem Helper
Mozilla Firefox 8.0.1 (x86 en-US)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
netbrdg
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
OfotoXMI
OpenOffice.org Installer 1.0
Overland
Paint Shop Pro 7
PC Cleaner v3.0
PDFCreator
PhotoGallery
PowerDVD
PrintScreen
ProductContext
PSSWCORE
Pure Networks Platform
QFolder
QuickProjects
QuickTime
Readme
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealUpgrade 1.1
Respondus LockDown Browser
Safari
Scan
Scholastic's Math Shop Deluxe
SecureClean4
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
SFR
SHASTA
Shockwave
skin0001
SkinsHP1
SKINXSDK
Sound Blaster Live!
Spelling Dictionaries Support For Adobe Reader 8
staticcr
tooltips
TrayApp
TWC Client ActiveX Controls
Uniblue RegistryBooster
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
VC 9.0 Runtime
VC80CRTRedist - 8.0.50727.6195
VideoToolkit01
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WebEx
WebEx Support Manager for Internet Explorer
WebFldrs XP
WebReg
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WIRELESS
Works Suite OS Pack
Works Synchronization
XML Paper Specification Shared Components Pack 1.0
.
==== End Of File ===========================
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby Alander » December 19th, 2011, 1:18 am

Hello, I Am Alander :)

Welcome to the Malware Removal forums.

I would be glad to take a look at your log and help you with solving any malware problems.

DDS logs can take a while to research so please be patient while I work on your log and I will post back here with any recommendations.

As I am still training, everything that I post to you, must be checked by an Admin or Moderator.

Thus, there may be a tiny bit of a delay between posts. While it shouldn't be too long, you can be assured you will get the best possible advice.


  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby gary1957 » December 19th, 2011, 10:10 am

Thank you, Alander. I will be checking for instructions.
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby Alander » December 21st, 2011, 9:30 am

Hi,

Is this computer used to connect to a business and/or educational network? I need to know to give the appropriate instruction
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby gary1957 » December 21st, 2011, 10:51 am

Nope. This is a home computer that my family uses to connect to the internet.
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby Alander » December 22nd, 2011, 1:31 am

Hi, may I know what is Aventail VPN and Respondus LockDown Browser used for ?

Are you still connecting to a school?
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby gary1957 » December 22nd, 2011, 12:44 pm

Aventail VPN supposedly would allow me to connect remotely to my work laptop, but I don't ever use it because I always bring my work laptop home. Have no idea what that other item is. I decided to do a repair reinstall of Windows XP, for which I had the original XP SP1 CD. That option got my computer functional with taskbar showing, cut and paste working, McAfee working, Internet Explorer working (ver 6), and all my files and software intact. However still not totally fixed. Could not install Malwarebytes, Windows update would not work, and a few other odd error messages. Since I was now able to copy and paste folders, I backed up everything that I wanted to save. Tried installing SP3, but it failed and then it would not reboot and start up Windows. Therefore, I did a complete reinstall of Windows XP in which the drive is reformatted. Now in process of reinstalling drivers to connect to internet and get Windows updated. Should probably close this topic at this point, unless you want to hear if I ever get back to Windows XP SP3 and everything working normal again. Not there yet.
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby Alander » December 23rd, 2011, 9:31 am

Hi, I see you have reformatted your computer, please follow these simple guidelines in order to help keep your computer more secure:

Update your Antivirus programs and other programs regularly.
Secunia Personal Software Inspector - Copyright © Secunia.
FileHippo.com Update Checker - © Copyright FileHippo.com
F-secure Health Check - Copyright © F-Secure Corporation.

Visit Microsoft often
Keep on top of critical updates, as well as other updates for your computer.
How to configure and use Automatic Updates in Windows
Using Windows Update for Windows
Microsoft Update Home

Install additional (free) programs, that can help improve security.
Many feel that having a "layered" protection scheme is beneficial, you'll have to decide what works best for your situation.
Here are a few you can look into, if you want. :)

Malwarebytes' Anti-Malware
You have this installed already, run scans weekly (at least)... make sure you check for updates before running scans.
Download it from Malewarebytes © Malwarebytes Corporation.
Tutorials are available for installing and running, Malwarebytes' Anti-Malware.
Powerful, easy to use and free. For real-time protection you will have to purchase the product.

WinPatrol
Download it from Copyright © BillP Studios
Information about how WinPatrol works, is available Here.
(The free version of WinPatrol... provides limited real-time protection)

Install 3rd Party Firewall
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access from the outside world.
Firewalls protect against hackers and malicious intruders.
I strongly recommend you download a free (for personal use) firewall NOW that monitors traffic in both directions... from one of these excellent vendors:
  1. Online Armor Free
  2. Ashampoo
If you are using the built-in Windows XP firewall, it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a very basic firewall. This (XP) firewall is NO replacement for a dedicated software solution. Remember to install and have active, only one firewall at the same time. If you install one of these firewalls, remember to turn off Windows' firewall.

Read, stay informed.
To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer online

If your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly


Once I receive your reply, unless there are other malware questions or concerns, I will have this topic closed as resolved.

Stay Safe! :)
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby gary1957 » December 23rd, 2011, 3:10 pm

Alander,
Thank you for the advice. My computer is functioning OK now. After re-installing Windows XP SP1, it automatically loaded IE6. Windows update would not work with IE6. Needed IE7 for that, but IE7 required SP2 or SP3. I downloaded SP3 from Microsoft but it would not install. I then downloaded SP2 and it installed OK. Then I was able to get IE7 and the automatic updates began rolling in, which included SP3. Now XP is completely updated and all seems OK.
Best regards,
Gary1957
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Re: No taskbar,paste,restore,or security. vbalsgrid6.ocx err

Unread postby askey127 » December 24th, 2011, 7:57 am

Since this issue has been resolved by performing a re-installation of Windows, this topic will be closed.
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