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old Earthlink programs deleted, Firefox crashing.

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old Earthlink programs deleted, Firefox crashing.

Unread postby pt521 » November 15th, 2011, 8:57 pm

Hello-

I run Windows XP and I’ve been having this problem since the end of October. I was getting prompts to update Avira antivirus, but when I followed them I was told that I had to turn off Earthlink stuff. Sorry, I don’t remember the exact details of that specific problem.

I went through my “Add/Remove Programs” list and deleted a few Earthlink programs since that was installed years ago (when I first signed on with their cable internet service). I’ve since moved and changed internet providers, so I haven’t used any of their stuff in years.

Once I deleted it, I started to get a dialog box whenever I’d open something on my desktop. It says “Please wait while Windows configures Earthlink Accelerator” followed by an error message that says “The feature you are trying to use is on a CDROM or other removable disk that is not available. Insert the Earthlink Accelerator disk and Click OK.

Needless to say, I don’t have this disk. I pressed cancel and I’d get
“Error 1076. No valid source could be found for product Earthlink Accelerator. The Windows Installer cannot continue.” Up until a few days ago, I’d just press cancel again and everything would be working fine.

I got sick of this and tried to fix the problem nyself, so I uninstalled Avira, then I did a system restore to before I uninstalled Earthlink the first time. Now I can’t get Firefox to work. When I open it, I get “We’re sorry, Firefox had a problem and crashed”. This has been going on despite multiple turn off/turn ons.

My logs are pasted below. Thanks for your time.



.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Run by Timothy C. Parsons at 18:16:43 on 2011-11-15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.386 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Documents and Settings\Timothy C. Parsons\Application Data\Transcend\SJelite3\SJelite3Launch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wscript.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wscript.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\WINDOWS\system32\rundll32.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&cli ... bd=4061205
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: SrchHook Class: {44f9b173-041c-4825-a9b9-d914bd9dcbb3} - c:\program files\earthlink totalaccess\ElnIE.dll
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: IE_PopupBlocker Class: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\program files\earthlink totalaccess\accelerator\prpl_IePopupBlocker.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [SJelite3Launch] c:\documents and settings\timothy c. parsons\application data\transcend\sjelite3\SJelite3Launch.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: EarthLink Google Search - c:\program files\earthlink totalaccess\toolbar\SearchUI.dll/search.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\program files\earthlink totalaccess\accelerator\prplsf.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - hxxp://www.lizardtech.com/download/file ... isetup.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{6F9783C6-87A8-46E4-8C03-50DE7F4F89DC} : DhcpNameServer = 192.168.0.1
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\timothy c. parsons\application data\mozilla\firefox\profiles\sffxabic.default user\
FF - prefs.js: browser.startup.homepage - www.nytimes.com
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\timothy c. parsons\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\timothy c. parsons\local settings\application data\yahoo!\browserplus\2.9.2\plugins\npybrowserplus_2.9.2.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozill~1\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozill~1\plugins\npicaN.dll
FF - plugin: c:\program files\mozill~1\plugins\npsnapfish.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\earthlink totalaccess\wengine\wmonitor.exe [2005-1-26 65604]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-20 135664]
S3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [2004-11-1 17536]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-12-5 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-20 135664]
S3 Httnum;Httnum;c:\windows\system32\ieudinit.exe [2006-11-7 36864]
S3 SndTAudio;SndTAudio;c:\windows\system32\drivers\SndTAudio.sys [2010-4-9 23096]
S3 STSService;STSService;"c:\program files\soundtaxi media suite\stsservice.exe" --> c:\program files\soundtaxi media suite\STSService.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-11-15 02:37:09 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-11-15 02:37:09 -------- d-----w- c:\windows\system32\wbem\Repository
2011-11-15 02:13:21 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-11-10 03:11:45 6824 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-11-08 18:38:58 -------- d-----w- c:\documents and settings\timothy c. parsons\application data\com.tmobile.downloadmanager
2011-11-08 18:38:49 -------- d-----w- c:\program files\T-Mobile Download Manager
2011-10-29 21:08:59 -------- d-----w- c:\program files\EEGonDVD
2011-10-21 01:52:18 -------- d-----w- c:\program files\common files\xing shared
.
==================== Find3M ====================
.
2011-10-21 01:50:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-21 01:50:41 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-18 01:46:47 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 18:18:02.40 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/9/2006 4:12:46 PM
System Uptime: 11/15/2011 6:05:44 PM (0 hours ago)
.
Motherboard: Dell Inc | | 0UW457
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ | Socket M2 | 1803/1000mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 144 GiB total, 32.554 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA
.
==== System Restore Points ===================
.
RP214: 8/18/2011 11:35:56 PM - System Checkpoint
RP215: 8/20/2011 12:00:06 AM - System Checkpoint
RP216: 8/21/2011 12:30:39 AM - System Checkpoint
RP217: 8/22/2011 7:12:04 PM - System Checkpoint
RP218: 8/23/2011 10:32:18 PM - System Checkpoint
RP219: 8/23/2011 11:15:18 PM - Software Distribution Service 3.0
RP220: 8/24/2011 11:16:33 PM - System Checkpoint
RP221: 8/26/2011 12:04:31 AM - System Checkpoint
RP222: 8/27/2011 9:03:26 AM - System Checkpoint
RP223: 8/29/2011 7:03:23 PM - System Checkpoint
RP224: 8/31/2011 8:41:03 PM - System Checkpoint
RP225: 9/1/2011 9:30:39 PM - System Checkpoint
RP226: 9/2/2011 9:38:59 PM - System Checkpoint
RP227: 9/6/2011 7:17:11 PM - System Checkpoint
RP228: 9/6/2011 11:29:34 PM - Software Distribution Service 3.0
RP229: 9/8/2011 10:45:23 AM - System Checkpoint
RP230: 9/9/2011 8:06:48 PM - System Checkpoint
RP231: 9/10/2011 8:11:19 PM - System Checkpoint
RP232: 9/11/2011 8:46:37 PM - System Checkpoint
RP233: 9/25/2011 7:35:58 PM - System Checkpoint
RP234: 9/25/2011 9:50:14 PM - Software Distribution Service 3.0
RP235: 9/27/2011 8:02:43 PM - System Checkpoint
RP236: 9/27/2011 9:57:35 PM - Software Distribution Service 3.0
RP237: 9/28/2011 10:57:35 PM - System Checkpoint
RP238: 9/30/2011 8:41:31 PM - System Checkpoint
RP239: 10/2/2011 12:42:59 PM - System Checkpoint
RP240: 10/4/2011 8:51:19 PM - System Checkpoint
RP241: 10/5/2011 9:44:11 PM - System Checkpoint
RP242: 10/8/2011 9:38:56 AM - System Checkpoint
RP243: 10/9/2011 9:39:31 AM - System Checkpoint
RP244: 10/10/2011 1:40:55 PM - System Checkpoint
RP245: 10/12/2011 5:00:06 PM - System Checkpoint
RP246: 10/12/2011 10:33:28 PM - Software Distribution Service 3.0
RP247: 10/13/2011 6:46:58 PM - sluggish startup but workable
RP248: 10/14/2011 6:58:01 AM - defragged and cc cleaner
RP249: 10/16/2011 11:23:25 PM - System Checkpoint
RP250: 10/18/2011 8:24:23 PM - System Checkpoint
RP251: 10/22/2011 5:18:40 PM - System Checkpoint
RP252: 10/24/2011 6:30:10 PM - System Checkpoint
RP253: 10/26/2011 2:50:52 PM - System Checkpoint
RP254: 10/27/2011 8:23:36 PM - System Checkpoint
RP255: 10/28/2011 2:56:58 PM - Software Distribution Service 3.0
RP256: 10/28/2011 6:54:27 PM - Removed EarthLink Setup Files
RP257: 10/29/2011 7:04:03 PM - System Checkpoint
RP258: 11/1/2011 7:25:09 PM - System Checkpoint
RP259: 11/2/2011 7:33:39 PM - System Checkpoint
RP260: 11/4/2011 9:23:27 PM - System Checkpoint
RP261: 11/6/2011 6:32:09 PM - System Checkpoint
RP262: 11/7/2011 7:32:13 PM - System Checkpoint
RP263: 11/9/2011 10:00:26 PM - works good, earthlink password request popping up.
RP264: 11/9/2011 10:01:16 PM - Restore Operation
RP265: 11/9/2011 10:08:54 PM - Software Distribution Service 3.0
RP266: 11/10/2011 3:00:16 AM - Software Distribution Service 3.0
RP267: 11/11/2011 3:00:16 AM - Software Distribution Service 3.0
RP268: 11/12/2011 3:21:34 AM - System Checkpoint
RP269: 11/12/2011 11:28:38 AM - Avira AntiVir Personal - 11/12/2011 11:28
RP270: 11/13/2011 3:33:50 PM - System Checkpoint
RP271: 11/13/2011 8:43:50 PM - Removed EarthLink Setup Files
RP272: 11/13/2011 8:44:11 PM - Removed EarthLink Toolbar
RP273: 11/13/2011 8:47:11 PM - working well, earthlink has annoying popups w windows explorer
RP274: 11/14/2011 6:13:53 PM - Restore Operation
RP275: 11/14/2011 9:09:36 PM - Earthlink restored, internet works, Firefox doesn't
RP276: 11/14/2011 9:10:48 PM - Restore Operation
RP277: 11/14/2011 9:28:47 PM - Restore Operation
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Access Drivers
Acrobat.com
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Download Manager
Adobe Flash Player 11 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS
Adobe Photoshop CS2
Adobe Reader 9.4.6
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
AIO_Scan
Amazon MP3 Downloader 1.0.12
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Management Programs
BufferChm
C7200
C7200_Help
Camera Window
Canon Camera Window for ZoomBrowser EX
Canon PhotoRecord
Canon Utilities File Viewer Utility 1.3
Canon Utilities PhotoStitch 3.1
Canon Utilities RemoteCapture 2.7
Canon Utilities ZoomBrowser EX
Cards_Calendar_OrderGift_DoMorePlugout
CCleaner (remove only)
Choice Guard
Citrix Presentation Server Client - Web Only
CLIE MS SCSI Driver
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Copy
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Deal Info
Defraggler
Dell CinePlayer
Dell Support 3.2.1
Dell Support Center (Support Software)
Dell System Restore
Destination Component
DeviceDiscovery
DeviceManagementQFolder
Digital Content Portal
Digital Line Detect
DocProc
DocProcQFolder
Documentation & Support Launcher
Documents To Go
EarthLink Accelerator
EarthLink Common Authentication
EarthLink FastLane
EarthLink MailBox
EarthLink Software
EarthLink Spyware Blocker
EarthLink Wireless High Speed
EducateU
EEG on DVD 1.0
EMG Clinical-Electrophysiologic Correlations
EPSON Printer Software
ESET Online Scanner v3
eSupportQFolder
Fax
File Viewer Utility 1.3
FileZilla (remove only)
Free WMA to MP3 Converter 1.16
Games, Music, & Photos Launcher
Garmin Communicator Plugin
Garmin MapSource
Garmin Training Center
Garmin USB Drivers
Garmin WebUpdater
GemMaster Mystic
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GPBaseService
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
HPSSupply
Img2gps v2.81
InterVideo WinDVD
iTunes
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Learn2 Player (Uninstall Only)
Lizardtech Express View Browser Plug-in
Malwarebytes' Anti-Malware
MarketResearch
MegaSpanish_v2.0
MegaSpanish_v4.1
MetaFrame Presentation Server Web Client for Win32
Mexico GPS Atlas 2011 V6.1
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft XML Parser
MobileMe Control Panel
Modem Diagnostic Tool
Move Media Player
Mozilla Firefox 7.0.1 (x86 en-US)
MrSID Browser Plug-in 1.3
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Netflix Movie Viewer
NetWaiting
NVIDIA Drivers
OCR Software by I.R.I.S. 10.0
Otto
Palm Desktop
PanoStandAlone
Personal Ancestral File 5
PhotoStitch
Picasa 3
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PSSWCORE
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Redistributed Files
RemoteCapture 2.7.3
RightClick-MP3 (Remove Only)
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Rutas BiciMapas V1.0
Safari
Scan
SearchAssist
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Shop for HP Supplies
Skype™ 4.2
SmartWebPrintingOC
Snagit 10.0.1
SnagIt 8
Snapfish Picture Mover
SolutionCenter
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Status
Stellarium 0.9.1
The EMG Sound Synthesizer
The Sounds of EMG
Toolbox
TotalAccess Core Applications
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
VideoToolkit01
VPN Client
WebFldrs XP
WebReg
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Search 4.0
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Yahoo! BrowserPlus 2.9.2
.
==== Event Viewer Messages From Past Week ========
.
11/8/2011 9:52:02 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: nvatabus nvraid
11/8/2011 9:52:02 AM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
11/13/2011 10:23:44 PM, error: Service Control Manager [7024] - The Media Center Extender Service service terminated with service-specific error 2147549183 (0x8000FFFF).
11/13/2011 10:23:44 PM, error: Service Control Manager [7024] - The Bonjour Service service terminated with service-specific error 4294967295 (0xFFFFFFFF).
11/13/2011 10:23:44 PM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147952506 (0x8007277A).
11/13/2011 10:23:44 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The requested service provider could not be loaded or initialized.
11/13/2011 10:23:44 PM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: %%2147952506
.
==== End Of File ===========================
pt521
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Posts: 26
Joined: July 3rd, 2010, 8:36 pm
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Re: old Earthlink programs deleted, Firefox crashing.

Unread postby NonSuch » November 16th, 2011, 1:48 am

This topic is a duplicate copy of the original and therefore will be closed. The original will be left open.
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NonSuch
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