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infection? Please help me

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infection? Please help me

Unread postby bambuz » November 11th, 2011, 3:05 pm

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 3.25.02, on 11/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17096)
Boot mode: Normal

Running processes:
C:\Programmi\Avira\AntiVir Desktop\sched.exe
C:\Programmi\Avira\AntiVir Desktop\avguard.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Microsoft LifeCam\MSCamS32.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Programmi\Analog Devices\Core\smax4pnp.exe
C:\Programmi\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Programmi\Avira\AntiVir Desktop\avgnt.exe
C:\Programmi\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\Programmi\Windows Media Player\WMPNSCFG.exe
C:\Programmi\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\OpenOffice.org 3\program\soffice.exe
C:\Programmi\OpenOffice.org 3\program\soffice.bin
C:\Programmi\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Programmi\HP\Digital Imaging\bin\hpqbam08.exe
C:\Programmi\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Programmi\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Programmi\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Documents and Settings\Sara\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sara\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sara\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sara\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Programmi\Messenger_Plus_Live\prxtbMes2.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Programmi\ConduitEngine\prxConduitEngine.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Messenger Plus Live - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Programmi\Messenger_Plus_Live\prxtbMes2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Programmi\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Programmi\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Programmi\Messenger_Plus_Live\prxtbMes2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Programmi\ConduitEngine\prxConduitEngine.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Programmi\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Programmi\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Programmi\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [avgnt] "C:\Programmi\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [LifeCam] "C:\Programmi\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] c:\Programmi\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Programmi\AirPort\APAgent.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Sara\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Programmi\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Programmi\OpenOffice.org 3\program\quickstart.exe
O4 - Startup: SkypeMate.lnk = C:\Programmi\SkypeMate\SkypeMate.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Visualizza o nasconde HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: OneCard - C:\Programmi\HPQ\IAM\Bin\AsWlnPkg.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Servizio di Google Update (gupdate1ca97a070ac1ec) (gupdate1ca97a070ac1ec) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Programmi\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

End of file - 11757 bytes
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Posts: 1
Joined: November 11th, 2011, 3:02 pm
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Re: infection? Please help me

Unread postby maxi » November 12th, 2011, 5:41 am

Hello bambuz,

Welcome to the forum!

My name is maxi and I'll be helping you with any malware problems.

Currently I am working under the guidance of the MRU teachers and everything I post to you, must first be approved by them.
This additional review process can add some extra time to my responses, but I will post back with instructions for you as soon as possible.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!"
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your log and will return, as soon as possible, with additional instructions. In the meantime...
Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

While I'm looking over your log could you please run the following program, save it to your Desktop (Note: It must be in this location).

Please disable any anti-malware program that will block scripts from running before running DDS.

  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Regards maxi :)
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Re: infection? Please help me

Unread postby Cypher » November 15th, 2011, 1:40 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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