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Browser hijacked on virtually new machine

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Re: Browser hijacked on virtually new machine

Unread postby boondoc holiday » October 25th, 2011, 4:48 pm

Machine seems to be running well as of this morning, but there was a lot of memory being taken up during mundane surfing (about 30%).

I will do all the instructions when I get home tonight. Do you recommend a certain anti-virus software such as AVG, Avast or Avira etc?
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Re: Browser hijacked on virtually new machine

Unread postby melboy » October 26th, 2011, 12:11 pm

Hi

I don't recommend any one particular AV over another as no AV can keep you 100% safe from all threats. I advise only that you install a reputable one that you are comfortable using & keep it up to date.

There is more to securing your computer than the AV alone. In my previous "All Clean" post I advised on things that may help keep you more secure, how to avoid getting infected again & there is also this topic available in the Public Library:

Computer Security - a short guide to staying safer online

Do you have any other questions? :)
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Re: Browser hijacked on virtually new machine

Unread postby boondoc holiday » October 26th, 2011, 1:47 pm

One more question. I've tried to install AVG free, but my machine won't let me as it says there are still traces of McAfee on there. I've already uninstalled McAfee so I'm guessing it left a lot of files behind. Any idea how to get rid of McAfee completely?
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Re: Browser hijacked on virtually new machine

Unread postby melboy » October 26th, 2011, 1:55 pm

Try running the McAfee Consumer Product Removal tool (MCPR.exe)

http://service.mcafee.com/FAQDocument.aspx?id=TS100507


Note: This will remove all Mcafee products including Mcafee SiteAdvisor.

Let me know if you are successful.
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Re: Browser hijacked on virtually new machine

Unread postby Cypher » November 1st, 2011, 8:53 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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