Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Flashing egg timer, PC v.slow, unable to virus scan

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Flashing egg timer, PC v.slow, unable to virus scan

Unread postby mikehatyai » September 5th, 2011, 6:24 am

For the past day or so my PC has been extremely slow. If it's inactive for a few minutes the egg timer begins flashing in the top right corner of the screen. I've tried scanning using Spybot, Malwarebytes Anti-Malware and Avast, but doing so causes my computer to crash. I've also tried the Kaspersky online scanner, but that won't work either. All other programs seem to be working OK, but they are considerably slower.

I'm a bit of a numpty when it comes to IT, but I'll try to follow you instructions for reporting problems. Below are the logs obtained from DDS (they seem a bit long, so I hope I've completed them correctly). Thanks in advance for your help.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Administrator at 16:46:31 on 2011-09-05
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1015.301 [GMT 7:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: PC Tools Firewall Plus *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\D-Link\DWA-125 revA\ANIWConnService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Activ Software\ActivDriver\ActivControl2.exe
C:\Program Files\D-Link\DWA-125 revA\AirGCFG.exe
C:\Program Files\D-Link\DWA-125 revA\WZCSLDR2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Activ Software\ActivDriver\activmgr.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Opera\opera.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyServer = 127.0.0.1:8118
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [PcSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [NSLauncher] c:\program files\nokia\nokia software launcher\NSLauncher.exe /startup
mRun: [ActivControl] c:\program files\activ software\activdriver\ActivControl2.exe
mRun: [D-Link D-Link DWA-125] c:\program files\d-link\dwa-125 reva\AirGCFG.exe
mRun: [WZCSLDR2] c:\program files\d-link\dwa-125 reva\WZCSLDR2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [CloneCDTray] "c:\program files\slysoft\clonecd\CloneCDTray.exe" /s
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
dPolicies-explorer: NoSMHelp = 1 (0x1)
IE: ??&????????? Microsoft Excel
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: ??&????????? Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\imon.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{60BD5E43-4220-4E1D-B672-FB16E59A4AE1} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B4BA2FE0-885A-4E14-B32B-D23357900352} : NameServer = 203.113.24.199
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\4cf5iul7.default\
FF - plugin: c:\documents and settings\administrator\local settings\application data\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\opera\program\plugins\nppl3260.dll
FF - plugin: c:\program files\opera\program\plugins\nprpjplug.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\avast software\avast\webrep\FF
FF - Ext: Torbutton: {e0204bd5-9d31-402b-a99d-a6aa8ffebdca} - %profile%\extensions\{e0204bd5-9d31-402b-a99d-a6aa8ffebdca}
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-3-26 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-3-26 309848]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2011-5-14 249616]
R2 ANPD;ANPD Service;c:\windows\system32\ANPD.SYS [2010-8-25 29411]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-3-26 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-3-26 42184]
R2 D_Link_DWA-125_WPS;D_Link_DWA-125_WPS Service;c:\program files\d-link\dwa-125 reva\ANIWConnService.exe [2010-8-25 40960]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2011-5-14 160448]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2011-5-14 287024]
R3 ActivHidSerMini;Promethean Serial Board Driver;c:\windows\system32\drivers\activhidsermini.sys [2009-5-5 55936]
R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [2011-5-14 89192]
R3 pctNdisMP;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [2011-5-14 57536]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2011-5-14 124992]
R3 prmvmouse;Promethean HID Mouse Service;c:\windows\system32\drivers\activmouse.sys [2009-10-5 6144]
R3 rt2870;D-Link dnetr28u USB Extensible Wireless LAN Card Driver;c:\windows\system32\drivers\Drt2870.sys [2010-8-25 779136]
S2 D_Link_DWA-125;D_Link_DWA-125 Service;c:\program files\d-link\dwa-125 reva\ANIWZCSdS.exe [2010-8-25 126976]
S3 pctNdis;PC Tools Firewall Intermediate Filter Service;c:\windows\system32\drivers\pctNdis.sys [2011-5-14 57536]
.
=============== Created Last 30 ================
.
2011-09-05 06:47:02 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-05 06:46:57 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-05 06:46:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-14 03:22:25 5632 ----a-w- c:\windows\system32\ptpusb.dll
2011-08-14 03:22:25 159232 ----a-w- c:\windows\system32\ptpusd.dll
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-04 11:43:53 40112 ----a-w- c:\windows\avastSS.scr
2011-07-04 11:36:43 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-06-25 22:55:37 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ------w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-15 00:57:47 90112 ----a-w- c:\windows\DUMP3c0f.tmp
.
============= FINISH: 16:50:42.09 ===============

DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 08/10/2009 13:16:27
System Uptime: 05/09/2011 16:42:50 (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P5GC-MX
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz | LGA 775 | 2200/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 49 GiB total, 13.448 GiB free.
D: is FIXED (NTFS) - 117 GiB total, 93.034 GiB free.
E: is FIXED (NTFS) - 132 GiB total, 33.391 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&2C575ACB&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&2C575ACB&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP554: 07/08/2011 19:57:47 - System Checkpoint
RP555: 08/08/2011 20:18:48 - System Checkpoint
RP556: 09/08/2011 20:55:25 - System Checkpoint
RP557: 11/08/2011 08:15:27 - System Checkpoint
RP558: 12/08/2011 10:39:39 - System Checkpoint
RP559: 13/08/2011 12:34:44 - System Checkpoint
RP560: 15/08/2011 11:16:24 - System Checkpoint
RP561: 16/08/2011 12:06:00 - System Checkpoint
RP562: 17/08/2011 15:46:33 - System Checkpoint
RP563: 18/08/2011 16:22:34 - System Checkpoint
RP564: 19/08/2011 17:38:52 - System Checkpoint
RP565: 20/08/2011 21:25:18 - System Checkpoint
RP566: 22/08/2011 09:28:16 - System Checkpoint
RP567: 23/08/2011 13:16:11 - System Checkpoint
RP568: 24/08/2011 14:23:05 - System Checkpoint
RP569: 26/08/2011 12:56:26 - System Checkpoint
RP570: 27/08/2011 13:21:47 - System Checkpoint
RP571: 28/08/2011 21:35:09 - System Checkpoint
RP572: 30/08/2011 14:44:18 - System Checkpoint
RP573: 31/08/2011 16:30:49 - System Checkpoint
RP574: 02/09/2011 13:03:45 - System Checkpoint
RP575: 02/09/2011 23:13:57 - Software Distribution Service 3.0
RP576: 03/09/2011 23:39:11 - System Checkpoint
RP577: 05/09/2011 08:04:40 - System Checkpoint
.
==== Installed Programs ======================
.
ACDSee 10 Photo Manager
Acrobat.com
ActivDriver v5.4.7
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5
Any Video Converter 3.0.1
Apple Application Support
Apple Software Update
ArcSoft PhotoStudio 5.5
Ask Toolbar
µTorrent
Audacity 1.2.6
AutoUpdate
avast! Free Antivirus
Bit Che
Boilsoft MOV Converter 1.11
Bonjour
Canon MP Navigator 3.0
Canon MP160
Canon Utilities Easy-PhotoPrint
CCleaner
CloneCD
D-Link DWA-125
DivX Codec
DivX Version Checker
Easy-WebPrint
Google Chrome
Home Media Server 4.0.0.0072
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Inside Out Elementary
Intel(R) Graphics Media Accelerator Driver
Japanese Fonts Support For Adobe Reader 9
Java Auto Updater
Java(TM) 6 Update 26
Junk Mail filter update
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (Thai) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (Thai) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (Thai) 2007
Microsoft Office InfoPath MUI (Thai) 2007
Microsoft Office OneNote MUI (Thai) 2007
Microsoft Office Outlook MUI (Thai) 2007
Microsoft Office PowerPoint MUI (Thai) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Thai) 2007
Microsoft Office Proofing (Thai) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (Thai) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (Thai) 2007
Microsoft Office Word MUI (Thai) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Software Update for Web Folders (Thai) 12
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft XML Parser
Mozilla Firefox (3.6.13)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Ultra Edition
neroxml
Nokia Connectivity Cable Driver
Nokia PC Connectivity Solution
Nokia PC Suite
Nokia Software Launcher
OpenOffice.org 3.2
Opera 11.51
PC Tools Firewall Plus 7.0
PokerStars
PowerDVD
PowerDVD Ultra
QuickTime
Real Alternative 2.0.2
Realtek High Definition Audio Driver
Safari
ScanSoft OmniPage SE 4.0
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Simple Port Forwarding
Simple Port Tester
Skype™ 5.3
SopCast 3.3.2
Spybot - Search & Destroy
Stepvoice Recorder 1.7.0.163
Tweak UI
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2586924)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
VCRedistSetup
Veetle TV 0.9.18
VLC media player 1.0.2
Winamp 5.094
WinDjView 1.0.3
Windows Driver Package - Nokia Modem (06/12/2006 6.81.0.21)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format Runtime
WinRAR archiver
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
30/08/2011 10:25:45, error: Dhcp [1002] - The IP address lease 192.168.1.33 for the Network Card with network address 1CBDB981F238 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
05/09/2011 14:21:27, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
05/09/2011 14:14:07, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswRdr aswSnx aswSP aswTdi ElbyCDIO Fips i8042prt intelppm IPSec MRxSmb NetBIOS NetBT pctgntdi RasAcd Rdbss Tcpip WS2IFSL
05/09/2011 14:14:07, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
05/09/2011 14:14:07, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
05/09/2011 14:14:07, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
05/09/2011 14:14:07, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
05/09/2011 14:14:07, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
05/09/2011 14:13:22, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
05/09/2011 14:13:18, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
05/09/2011 14:13:15, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
01/09/2011 10:32:20, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
.
==== End Of File ===========================
mikehatyai
Active Member
 
Posts: 4
Joined: September 5th, 2011, 5:55 am
Advertisement
Register to Remove

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby Scolabar » September 6th, 2011, 2:12 am

Hi mikehatyai,

Firstly, welcome to the Malware Removal Forum. :)
My name is Scolabar, and I'll be helping you with your malware problems.
Logs can take a while to research, so please be patient.

I am currently working under the guidance of the MRU teachers, everything I post to you, will need to be reviewed by them.
This additional review process can add some extra time to my responses, but hopefully not too much.
;)

Please note the following important guidelines before proceeding:
  1. The instructions that will be provided are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable
    !
  2. If you have any questions or do not understand something, please do not hesitate to ask, don't guess or assume.
  3. Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  4. Only reply to this thread, do not start another. Please, continue responding, until I give you the All Clean.
    Absence of symptoms does not necessarily mean that everything is clear.
  5. DO NOT run any other fix or removal tools unless instructed to do so!
  6. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  7. Print each set of instructions, if possible. Your Internet connection will not be available during some fix processes.
  8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  9. Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

Please Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

In light of this, it would be advisable for you to back up any important files and folders that you don't want to lose before we start.


If you follow these guidelines, things should proceed smoothly. :)
I am currently reviewing your log and will return, as soon as possible, with additional instructions.

Thank you for your patience.

Scolabar
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby mikehatyai » September 6th, 2011, 2:52 am

Hi Scolobar,

Thanks in advance for your help.

For your info, before reading your reply, I tried a few online scans (Kaspersky, Norton, BitDefender, Super Antispyware), but couldn't get any of them to install. Having read your instruction, I won't try installing / uninstalling any programs until you tell me.

Cheers,
Mike
mikehatyai
Active Member
 
Posts: 4
Joined: September 5th, 2011, 5:55 am

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby Scolabar » September 8th, 2011, 1:44 pm

Hi Mike,

Thank you again for your patience. :)

Please Note: One of the reasons your PC is struggling is due to lack of RAM.
Your logs indicate that your PC only has a total of 1Gb usable RAM of which 34Mb was free at the time of the logs!
I recommend that you upgrade the RAM in your PC to at least 2Gb as this will almost certainly help to resolve a number of perfomance issues you will already be experiencing. You can use the online scanning tool at Crucial by clicking on the Scan My Computer button to find the right RAM for your PC.

Please read these instructions carefully before executing and perform the steps, in the order given.
lf you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem before going any further.

Before we proceed please make sure any open programs are closed.

Step 1:
Business Use Computer?

Entries in the log you have provided lead me to believe that this computer may be being used for business purposes.
Please could you confirm whether or not this is the case? If not, please proceed with Step 2 and clarify for what purposes this computer is used in your next post.

Step 2:
MGA Diagnostics

  1. Please download this tool from Microsoft and Save it to your Desktop.
  2. Double-click on the MGADiag.exe icon to launch the program.
    If you receive an Open File Security Warning click on the Run button.
  3. Click on the Continue button to proceed.
  4. The program will now run. It will take a short while to complete its diagnosis, please be patient.
  5. When it has finished click on the Copy button.
  6. Open Notepad by clicking Start > Run, type in Notepad then click OK.
  7. Paste the copied contents into the new Notepad window and Save the file as mgadiag.txt to your Desktop.
  8. Click on the OK button to exit the MGA Diagnostics program.
  9. Then Copy and Paste the entire contents of mgadiag.txt into your next reply.

Step 3:
WVCheck

  1. Please download WVCheck and Save it to your Desktop.
  2. Double click WVCheck.exe, to run the process.
  3. Read the comments on the screen and then press Enter.
    The scan can take a while depending on the size of your hard drive.
  4. Once the program is finished, a scan report named WVCheck_hhmm_dd-mm-yyyy.txt will automatically saved to your Desktop and opened in Notepad.
  5. Please Copy and Paste the entire contents of WVCheck_hhmm_dd-mm-yyyy.txt into your next reply.

Step 4:
CKScanner

  1. Please download CKScanner and Save it to your Desktop.
    Make sure that CKScanner.exe is on your Desktop before running the application!
  2. Double-click on the CKScanner.exe icon to launch the program and then click on the Search For Files button.
  3. When the scan has finished (- the hourglass cursor will disappear when the scan has completed) click on the Save List To File button.
    A text file will be created on your desktop named ckfiles.txt.
  4. Click on the Exit button to close the program.
  5. Double-click on the ckfiles.txt file to open it.
  6. Then Copy and Paste the entire contents of the file into your next reply.

Step 5:
Include in Next Post

  1. Did you have any problems carrying out the instructions?
  2. Is this computer used for business purposes? If not, please clarify for what purposes the computer is used.
  3. mgadiag.txt.
  4. WVCheck_hhmm_dd-mm-yyyy.txt.
  5. ckfiles.txt.
  6. Do you have the original Windows installation media for your PC?

Scolabar
---------------------------------------------------
No Reply Within 3 Days Will Result In Your Topic Being Closed
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby mikehatyai » September 8th, 2011, 11:11 pm

Hi Scolobar,

Thanks again for your help. I note your comments regarding RAM, and I'll arrange for more to be installed.

1. I had no problems following your instructions.

2. My PC is a simple desktop PC that I have at home. I've been racking my brains trying to think what might lead you to believe it's used for business purposes. The only thing I can think of is that I have in the past occasionally used it to access my work email using MS Outlook. Other than that, all the programs are for personal use. If there's a particular program that concerns you, please let me know, and I'll explain what it's used for. In the meantime, I won't use Outlook to access work emails.

3. MGADIAG:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23128
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {4A6958DC-B516-453C-93AF-95C6E585E98B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4A6958DC-B516-453C-93AF-95C6E585E98B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23128</PID><PIDType>1</PIDType><SID>S-1-5-21-1547161642-299502267-1801674531</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0205 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070720000000.000000+000</Date></BIOS><HWID>5C1A3C7F0184E06A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65135</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 14D10:ASUSTeK Computer Inc|163B8:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->

4. WV CHECK

indows Validation Check
Version: 1.9.12.5
Log Created On: 0958_09-09-2011
-----------------------

Windows Information
-----------------------
Windows Version: Windows XP Service Pack 3
Windows Mode: Normal
Systemroot Path: C:\WINDOWS

WVCheck's Auto Update Check
-----------------------
Auto-Update Option: Download updates automatically, but ask me when I want to install them.
-----------------------
Last Success Time for Update Detection: 2011-09-08 00:01:30
Last Success Time for Update Download: 2011-09-07 03:51:42
Last Success Time for Update Installation: 2011-09-07 07:01:20


WVCheck's Registry Check Check
-----------------------
Antiwpa: Not Found
-----------------------
Chew7Hale: Not Found
-----------------------


WVCheck's File Dump
-----------------------
WVCheck found no known bad files.


WVCheck's Dir Dump
-----------------------
WVCheck found no known bad directories.


WVCheck's Missing File Check
-----------------------
WVCheck found no missing Windows files.


WVCheck's HOSTS File Check
-----------------------
WVCheck found no bad lines in the hosts file.


WVCheck's MD5 Check
EXPERIMENTAL!!
-----------------------
user32.dll - b26b135ff1b9f60c9388b4a7d16f600b


-------- End of File, program close at 1000_09-09-2011 ------


5. CK FILES

CKScanner - Additional Security Risks - These are not necessarily bad
scanner sequence 3.RP.11.QJNAIX
----- EOF -----
mikehatyai
Active Member
 
Posts: 4
Joined: September 5th, 2011, 5:55 am

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby mikehatyai » September 8th, 2011, 11:13 pm

Sorry, I forgot your final question:

6. No, I don't have an original Windows disk. I live in Thailand and the PC came with Windows XP already installed. I never received an original disk.
mikehatyai
Active Member
 
Posts: 4
Joined: September 5th, 2011, 5:55 am

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby Scolabar » September 9th, 2011, 3:28 am

Hi mikehatyai,

I am going to be out all day today. I will come back you as soon as I have had my next post approved following my return at 6:30pm (UK time) today.

Thank you for your patience.
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby Scolabar » September 9th, 2011, 7:04 pm

Hi Mike,

Your logs clearly show you are using cracked/illegal software.

Cracked/Illegal Software

It is not the policy of this site to assist with computers on which non-legitimate, pirated, and/or cracked software is installed, therefore, we cannot assist you with this computer.

I draw your attention to the following topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section Use of "cracked" programs clearly explains why we do not offer help for such computers.

I will request that this topic is now closed. Please do not start a new topic.

Scolabar
---------------------------------------------------
No Reply Within 3 Days Will Result In Your Topic Being Closed
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Flashing egg timer, PC v.slow, unable to virus scan

Unread postby Cypher » September 10th, 2011, 5:16 am

Unauthorized version of Windows Operating System
As the version of Windows is not a valid, supported version, we will not assist you in cleaning your machine. Unauthorized or BETA versions of operating systems are known to have problems and instabilities. By attempting to clean a machine with this type of operating system, there is no telling what the end results would be. The tools we use have been tested on supported versions of Windows and could cause more problems than you are currently experiencing.

This topic is now closed!
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: random/random and 67 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware