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Can't open Internet Explorer

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Can't open Internet Explorer

Unread postby atlmsl » August 31st, 2011, 7:43 pm

I just got help on this forum with a google redirect problem and now I can't open internet explorer and various other programs. I was trying to update the anti-virus per advice on this forum and I must have had some malware disguised as windows security. This is my girlfriend's computer so I'm not sure what she had on here before as far as anti-virus is concerned. A "virus scan" pops up and says I'm infected with various viruses. I cannot open IE regularly or as administrator. I am working in safemode currently. Here are the logs from safe mode:

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421
Run by Emily at 19:37:24 on 2011-08-31
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2814.2284 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [Security Protection] c:\programdata\defender.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [utilman] c:\windows\system32\config\systemprofile\appdata\local\utilman.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A77A7995-D37A-4362-B7B7-C0175079F888} : DhcpNameServer = 192.168.20.10 192.168.10.13
TCP: Interfaces\{F936993B-E4CD-4E81-B03D-8677EFA20460} : DhcpNameServer = 192.168.1.254
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2008-7-30 145424]
S2 a2AntiMalware;Emsisoft Anti-Malware 5.1 - Service;"c:\program files\emsisoft anti-malware\a2service.exe" --> c:\program files\emsisoft anti-malware\a2service.exe [?]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-22 136176]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\blservice.exe --> c:\windows\sminst\BLService.exe [?]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-7-30 50256]
S2 TmPfw;Trend Micro Personal Firewall;"c:\program files\trend micro\internet security\tmpfw.exe" --> c:\program files\trend micro\internet security\TmPfw.exe [?]
S2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2010-10-15 36432]
S2 TmProxy;Trend Micro Proxy Service;"c:\program files\trend micro\internet security\tmproxy.exe" --> c:\program files\trend micro\internet security\TmProxy.exe [?]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2008-7-30 256528]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
S3 Com4QLBEx;Com4QLBEx;"c:\program files\hewlett-packard\hp quick launch buttons\com4qlbex.exe" --> c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-22 136176]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-3 42528]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-31 15:45:47 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-08-31 15:38:05 -------- d-----w- c:\users\emily\appdata\roaming\WinPatrol
2011-08-31 15:37:56 -------- d-----w- c:\programdata\InstallMate
2011-08-31 15:37:56 -------- d-----w- c:\program files\BillP Studios
2011-08-31 15:11:59 86528 ----a-w- c:\windows\system32\iesysprep.dll
2011-08-31 13:55:14 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-08-31 10:34:39 -------- d-----w- c:\program files\Windows Portable Devices
2011-08-31 08:08:59 468480 ----a-w- c:\windows\system32\0.40560775380824976.exe
2011-08-30 21:45:19 7152464 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{364f6478-c65c-4108-a513-c529491dc75d}\mpengine.dll
2011-08-30 20:38:30 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2011-08-30 20:38:28 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2011-08-30 20:38:28 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2011-08-30 20:36:39 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2011-08-30 20:36:36 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2011-08-30 20:36:36 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2011-08-30 20:36:36 252928 ----a-w- c:\windows\system32\dxdiag.exe
2011-08-30 20:36:36 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2011-08-30 20:36:36 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2011-08-30 20:36:35 519680 ----a-w- c:\windows\system32\d3d11.dll
2011-08-30 20:32:18 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2011-08-30 20:32:17 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-08-30 20:32:17 234496 ----a-w- c:\windows\system32\oleacc.dll
2011-08-26 07:27:36 881152 ----a-w- c:\programdata\366.tmp
2011-08-26 07:27:36 864768 ----a-w- c:\programdata\1718.tmp
2011-08-26 07:27:36 855040 ----a-w- c:\programdata\977B.tmp
2011-08-26 07:27:36 855040 ----a-w- c:\programdata\5A8A.tmp
2011-08-26 07:27:36 842240 ----a-w- c:\programdata\defender.exe
2011-08-26 07:27:36 842240 ----a-w- c:\programdata\D8AE.tmp
2011-08-26 07:27:36 842240 ----a-w- c:\programdata\B99B.tmp
2011-08-26 07:27:36 842240 ----a-w- c:\programdata\44F8.tmp
2011-08-26 07:27:36 841728 ----a-w- c:\programdata\8AE0.tmp
2011-08-26 07:27:36 841728 ----a-w- c:\programdata\3044.tmp
2011-08-26 07:27:36 839168 ----a-w- c:\programdata\4F06.tmp
2011-08-25 21:38:29 -------- d-----w- c:\users\emily\appdata\roaming\EurekaLog
2011-08-25 16:19:29 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-08-25 15:39:55 -------- d-----w- c:\users\emily\appdata\roaming\Malwarebytes
2011-08-25 15:39:16 -------- d-----w- c:\programdata\Malwarebytes
2011-08-25 15:39:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-25 01:17:14 -------- d-----w- c:\users\emily\appdata\local\WindowsUpdate
2011-08-24 07:17:52 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-23 03:25:41 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-08-23 03:25:41 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-08-23 03:25:40 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-08-23 03:25:40 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-08-23 03:25:40 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-08-23 03:25:40 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-08-23 03:25:38 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-08-23 03:25:38 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-08-23 03:25:38 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-08-23 03:25:37 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-08-23 03:25:37 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-08-23 03:25:37 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-08-23 03:23:07 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-08-23 03:22:26 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-23 03:22:25 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-23 03:22:21 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-23 03:20:19 231424 ----a-w- c:\windows\system32\msshsq.dll
2011-08-23 03:12:02 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-08-23 02:39:16 -------- d-----w- c:\windows\system32\eu-ES
2011-08-23 02:39:16 -------- d-----w- c:\windows\system32\ca-ES
2011-08-23 02:39:15 -------- d-----w- c:\windows\system32\vi-VN
2011-08-23 02:11:12 -------- d-----w- c:\windows\system32\EventProviders
2011-08-23 00:38:46 -------- d-----w- c:\users\emily\appdata\local\Google
2011-08-16 00:35:41 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-08-16 00:27:43 -------- d-----w- c:\program files\Lavasoft
2011-08-14 23:58:57 877568 ----a-w- c:\programdata\863E.tmp
2011-08-14 23:58:57 854528 ----a-w- c:\programdata\9EED.tmp
2011-08-09 22:38:12 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
==================== Find3M ====================
.
2011-08-31 15:12:05 161792 ----a-w- c:\windows\system32\msls31.dll
2011-08-31 15:12:05 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-08-31 15:12:04 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2011-08-31 15:12:04 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2011-08-31 15:12:02 48640 ----a-w- c:\windows\system32\mshtmler.dll
2011-08-25 20:51:10 185856 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-06-17 16:03:18 375808 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 19:39:29.35 ===============




.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 7/30/2008 10:44:01 AM
System Uptime: 8/31/2011 7:22:38 PM (0 hours ago)
.
Motherboard: Wistron | | 360A
Processor: AMD Turion Dual-Core RM-70 | Socket A | 2000/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 176 GiB total, 136.277 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 1.743 GiB free.
E: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0002
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter
PNP Device ID: ROOT\*ISATAP\0002
Service: tunnel
.
==== System Restore Points ===================
.
RP218: 8/31/2011 6:41:18 AM - Windows Update
RP219: 8/31/2011 9:36:25 AM - Installed Adobe Reader X (10.1.0).
RP220: 8/31/2011 9:47:14 AM - Removed Java(TM) 6 Update 5
RP221: 8/31/2011 9:48:28 AM - Removed Java(TM) 6 Update 17
RP222: 8/31/2011 9:53:19 AM - Installed Java(TM) 6 Update 27
RP223: 8/31/2011 11:08:46 AM - Windows Update
RP224: 8/31/2011 11:21:33 AM - Removed HiJackThis
RP226: 8/31/2011 11:29:44 AM - Windows Defender Checkpoint
RP227: 8/31/2011 11:52:50 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.1.0)
Adobe Shockwave Player
AIM 6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Bonjour
Cards_Calendar_OrderGift_DoMorePlugout
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.40 D3
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0110
HP Wireless Assistant
HPNetworkAssistant
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabel_Tattoo
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookHolidayPack1
HPPhotoSmartPhotobookModernPack1
HPPhotoSmartPhotobookPlayfulPack1
HPPhotoSmartPhotobookScrapbookPack1
HPPhotoSmartPhotobookWebPack1
HPTCSSetup
iTunes
Java Auto Updater
Java(TM) 6 Update 27
LabelPrint
LightScribe System Software 1.12.33.2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
NVIDIA Drivers
Power2Go
PowerDirector
PSSWCORE
PVSonyDll
QuickPlay SlingPlayer 0.4.6
QuickTime
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Spelling Dictionaries Support For Adobe Reader 8
Synaptics Pointing Device Driver
Trend Micro Internet Security
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VideoToolkit01
Viewpoint Media Player
.
==== Event Viewer Messages From Past Week ========
.
8/31/2011 9:34:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
8/31/2011 7:24:39 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr tmtdi Wanarpv6
8/31/2011 7:24:39 PM, Error: Service Control Manager [7001] - The Trend Micro Proxy Service service depends on the Trend Micro TDI Driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/31/2011 7:24:39 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
8/31/2011 7:24:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/31/2011 7:24:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
8/31/2011 7:23:58 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/31/2011 7:23:51 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21
8/31/2011 7:23:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/31/2011 7:23:40 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
8/31/2011 6:44:21 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 3 time(s).
8/31/2011 6:41:12 AM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/31/2011 6:38:25 AM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/31/2011 4:28:29 PM, Error: Service Control Manager [7000] - The HP Health Check Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The XAudioService service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Viewpoint Manager Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Trend Micro Unauthorized Change Prevention Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Trend Micro Proxy Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Trend Micro Personal Firewall service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Trend Micro Central Control Component service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Recovery Service for Windows service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The NVIDIA Display Driver Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Machine Debug Manager service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The hpqwmiex service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Emsisoft Anti-Malware 5.1 - Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Cyberlink RichVideo Service(CRVS) service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Com4QLBEx service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Bonjour Service service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:27:33 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The system cannot find the file specified.
8/31/2011 4:26:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
8/31/2011 4:26:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service Com4QLBEx with arguments "" in order to run the server: {DB536E5D-10F7-4B34-B443-140161048E2E}
8/31/2011 4:26:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service SfCtlCom with arguments "" in order to run the server: {1A65BAB7-30B1-4FB7-BC13-D00C28FCF605}
8/31/2011 4:26:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service hpqwmiex with arguments "" in order to run the server: {F5539356-2F02-40D4-999E-FA61F45FE12E}
8/31/2011 4:26:24 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 0022690FB4BC has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
8/31/2011 3:29:15 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 11 time(s).
8/31/2011 3:13:23 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 10 time(s).
8/31/2011 3:13:07 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Remote Access Connection Manager service, but this action failed with the following error: An instance of the service is already running.
8/31/2011 3:05:11 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 9 time(s).
8/31/2011 3:02:35 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 8 time(s).
8/31/2011 3:01:59 AM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 7 time(s).
8/31/2011 12:23:50 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
8/31/2011 12:23:50 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/31/2011 11:55:54 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service MDM with arguments "" in order to run the server: {B20E899D-B079-479D-A4DC-10F758D9CD9A}
8/31/2011 11:53:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/30/2011 5:05:29 PM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 6 time(s).
8/30/2011 5:02:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service MDM with arguments "" in order to run the server: {943B6A75-BB5E-41A7-A6D3-A1A5E892B33B}
8/30/2011 3:57:03 PM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 5 time(s).
8/30/2011 3:54:22 PM, Error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 4 time(s).
8/26/2011 7:31:15 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
8/26/2011 6:08:21 AM, Error: EventLog [6008] - The previous system shutdown at 6:06:47 AM on 8/26/2011 was unexpected.
8/25/2011 9:11:46 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
8/25/2011 5:56:05 PM, Error: Service Control Manager [7000] - The Emsisoft Anti-Malware 5.1 - Service service failed to start due to the following error: Access is denied.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx tmlwf tmtdi Wanarpv6
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The Trend Micro Personal Firewall service depends on the Trend Micro NDIS 6.0 Filter Driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:59:42 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
8/25/2011 12:58:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
8/25/2011 12:58:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
8/25/2011 12:58:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
8/25/2011 12:35:51 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Health Check Service service to connect.
8/25/2011 12:35:51 PM, Error: Service Control Manager [7000] - The HP Health Check Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2011 12:34:24 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.
8/25/2011 12:34:24 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2011 12:34:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
8/25/2011 12:33:56 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Bonjour Service service to connect.
8/25/2011 12:33:56 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
8/25/2011 12:33:56 PM, Error: Service Control Manager [7000] - The Trend Micro Personal Firewall service failed to start due to the following error: Trend Micro Personal Firewall is not a valid Win32 application.
8/25/2011 12:33:56 PM, Error: Service Control Manager [7000] - The Trend Micro Central Control Component service failed to start due to the following error: Trend Micro Central Control Component is not a valid Win32 application.
8/25/2011 12:33:56 PM, Error: Service Control Manager [7000] - The Bonjour Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2011 12:33:56 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2011 12:33:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "193" attempting to start the service SfCtlCom with arguments "" in order to run the server: {1A65BAB7-30B1-4FB7-BC13-D00C28FCF605}
8/25/2011 12:28:46 PM, Error: Service Control Manager [7031] - The Emsisoft Anti-Malware 5.1 - Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
.
==== End Of File ===========================
atlmsl
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Re: Can't open Internet Explorer

Unread postby NonSuch » August 31st, 2011, 8:48 pm

This topic is a duplicate copy of the original and therefore will be closed. The original will be left open.
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