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Computer not starting, and shutting down on its own.

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Computer not starting, and shutting down on its own.

Unread postby frp » August 18th, 2011, 5:27 pm

Hi, several weeks ago I added more memory to my computer and it crashed. The memory has been removed, but there was damage done to the operating system. The computer was buggy for a while (mouse jerky, system very slow), but I uninstalled a number of programs (including a McAfee scanner I didn't know was installed - perhaps the reason for the jerky mouse and slowdown). Everything seemed to be going along fine until Wednesday night, August 17th. I turned on the power to my computer (I have a Belkin Power Authority II surge protection console that I always turn off after shutting down the computer) and when I hit the power button on the tower the computer wouldn't start; it acted as if the power was off and the capacitor on the motherboard simply discharged when I hit the power button. I checked for hardware problems (as best I could); finding nothing I decided to leave the power on and went to watch some TV. On returning I was able to start the computer, checked some e-mails, then shut it down (leaving the power on). Today, August 18th, the computer started fine, but after a half hour or so it suddenly shut down as if a power failure (IE and Outlook Express were open). When I tried to restart there was nothing, I turned off the power console and turned it back on, waited a moment and the computer restarted, it has been working fine since. Windows booted normally; I expected a message saying Windpows was not shut down properly and a scandisk would be suggested, but there was nothing with the exception of mentioning something was missing but was successfully recovered (I should have made a note of what it was). Everything was OK except Outlook Express told me it was not shut down properly (although it functioned fine). Thinking it possible that my problem was malware of some sort, I decided to run AVG Anti-Rootkit scan and it turned up a number of rootkits that could not be healed; one of them mentions "shutdown", and two mention "power".

I realize that my motherboard is getting old, and with the number of hard drives and other hardware connected it could be a strain (but drives U through Z are virtual CDROMs, I have a licensed copy of Farstone Virtual Drive Pro).

Here is my DDS log:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Administrator at 17:26:36 on 2011-08-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1058 [GMT -3:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINXPNEW\system32\Ati2evxx.exe
C:\WINXPNEW\system32\svchost -k DcomLaunch
svchost.exe
C:\WINXPNEW\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINXPNEW\SYSTEM32\Ati2evxx.exe
svchost.exe
C:\WINXPNEW\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINXPNEW\system32\IoctlSvc.exe
C:\WINXPNEW\System32\snmp.exe
C:\WINXPNEW\System32\svchost.exe -k imgsvc
F:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
F:\PROGRA~1\DAP\SPEEDB~1\VideoAcceleratorService.exe
C:\WINXPNEW\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINXPNEW\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINXPNEW\system32\ctfmon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
F:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe
F:\Program Files\DAP\DAP.EXE
F:\Program Files\DAP\SpeedBit Video Accelerator\VideoAccelerator.exe
F:\Program Files\Vidalia Bundle\Privoxy\privoxy.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Vidalia Bundle\Tor\tor.exe
C:\Program Files\Vidalia Bundle\Polipo\polipo.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgscanx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINXPNEW\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cccb.ca/site/index.php?lang=eng
uWindow Title =
uSearch Bar =
mSearchAssistant =
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SearchPredictObj Class: {389943b0-c3a2-4e69-82cb-8596a84cb3dc} - c:\progra~1\search~1\SEARCH~1.DLL
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: SBCONVERT Class: {4af9df3e-17a4-428f-a39e-28ada0a3a522} - c:\program files\speedbit video downloader\tbu12\tbcore3.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - f:\progra~1\spybot~1\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - f:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\mi1933~1\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Download Accelerator Plus Integration: {ff6c3cf0-4b15-11d1-abed-709549c10000} - f:\progra~1\dap\DAPIEL~1.DLL
BHO: GrabberObj Class: {ff7c3cf0-4b15-11d1-abed-709549c10000} - c:\progra~1\speedb~1\tbu12\grabber.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: SpeedBit Video Downloader: {0329e7d6-6f54-462d-93f6-f5c3118badf2} - c:\program files\speedbit video downloader\tbu12\tbcore3.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\winxpnew\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] f:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Vidalia] "c:\program files\vidalia bundle\vidalia\vidalia.exe"
uRun: [Uniblue RegistryBooster 2009] f:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [TomTomHOME.exe] "f:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [MoneyAgent] "f:\program files\microsoft money\system\Money Express.exe"
uRun: [DownloadAccelerator] "f:\program files\dap\DAP.EXE" /STARTUP
uRun: [SpeedBitVideoAccelerator] "f:\program files\dap\speedbit video accelerator\VideoAccelerator.exe" /startup
uRunOnce: [FlashPlayerUpdate] c:\winxpnew\system32\macromed\flash\FlashUtil10t_ActiveX.exe -update activex
mRun: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [MegaPanel] f:\program files\acnielsen\homescan internet transporter\HSTrans.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [SetDefPrt] f:\program files\brother\brmfl04g\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ATIModeChange] Ati2mdxx.exe
dRun: [CTFMON.EXE] c:\winxpnew\system32\CTFMON.EXE
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\privoxy.lnk - f:\program files\vidalia bundle\privoxy\privoxy.exe
IE: &Clean Traces - f:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - f:\program files\dap\dapextie.htm
IE: Download &all with DAP - f:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\mi1933~1\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - f:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - f:\progra~1\spybot~1\SDHelper.dll
LSP: f:\program files\dap\speedbit video accelerator\SBLSP.dll
DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/select/asusTek_sys_ctrl3.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/ ... mv9dmo.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/v ... .2.4.8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupda ... 7050020436
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftup ... 7058468031
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} - hxxp://u3.sandisk.com/download/apps/LPInstaller.CAB
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://owa.rha-rrs.ca/dana-cached/sc/J ... Client.cab
TCP: DhcpNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{929D41D1-6A27-490D-BC00-1B73EBA7676F} : DhcpNameServer = 192.168.2.1 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: lbxfile - {56831180-F115-11d2-B6AA-00104B2B9943} - f:\program files\libronix dls\system\FileProt.dll
Handler: lbxres - {24508F1B-9E94-40EE-9759-9AF5795ADF52} - f:\program files\libronix dls\system\ResProt.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - f:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - f:\progra~1\dap\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - f:\progra~1\dap\dapie.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winxpnew\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 http://www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\winxpnew\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\winxpnew\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R0 viasraid;viasraid;c:\winxpnew\system32\drivers\viasraid.sys [2003-12-12 77312]
R1 Avgldx86;AVG AVI Loader Driver;c:\winxpnew\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\winxpnew\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\winxpnew\system32\drivers\avgtdix.sys [2010-9-7 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 cpuz135;cpuz135;c:\winxpnew\system32\drivers\cpuz135_x32.sys [2011-7-17 21992]
R2 TomTomHOMEService;TomTomHOMEService;f:\program files\tomtom home 2\TomTomHOMEService.exe [2011-4-22 92592]
R2 VideoAcceleratorService;VideoAcceleratorService;f:\progra~1\dap\speedb~1\videoacceleratorservice.exe -start -scm --> f:\progra~1\dap\speedb~1\VideoAcceleratorService.exe -start -scm [?]
R3 AVGIDSDriver;AVGIDSDriver;c:\winxpnew\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\winxpnew\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\winxpnew\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
R3 COMMONFX.SYS;COMMONFX.SYS;c:\winxpnew\system32\drivers\COMMONFX.sys [2010-3-18 99416]
R3 CTAUDFX.SYS;CTAUDFX.SYS;c:\winxpnew\system32\drivers\CTAUDFX.sys [2010-3-18 555096]
R3 CTSBLFX.SYS;CTSBLFX.SYS;c:\winxpnew\system32\drivers\CTSBLFX.sys [2010-3-18 566360]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\winxpnew\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c992319b887483;Google Update Service (gupdate1c992319b887483);c:\program files\google\update\GoogleUpdate.exe [2009-2-18 133104]
S2 NeroRegInCDSrv;Nero Registry InCD Service;f:\program files\nero 7\incd\nbhregincdsrv.exe --> f:\program files\nero 7\incd\NBHRegInCDSrv.exe [?]
S3 ALSysIO;ALSysIO;\??\c:\docume~1\admini~1.hob\locals~1\temp\alsysio.sys --> c:\docume~1\admini~1.hob\locals~1\temp\ALSysIO.sys [?]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-10-17 517448]
S3 COMMONFX;COMMONFX;c:\winxpnew\system32\drivers\COMMONFX.sys [2010-3-18 99416]
S3 cpuz134;cpuz134;\??\c:\docume~1\admini~1.hob\locals~1\temp\cpuz134\cpuz134_x32.sys --> c:\docume~1\admini~1.hob\locals~1\temp\cpuz134\cpuz134_x32.sys [?]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2010-9-23 79360]
S3 CTAUDFX;CTAUDFX;c:\winxpnew\system32\drivers\CTAUDFX.sys [2010-3-18 555096]
S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\winxpnew\system32\drivers\CTERFXFX.sys [2010-3-18 100952]
S3 CTERFXFX;CTERFXFX;c:\winxpnew\system32\drivers\CTERFXFX.sys [2010-3-18 100952]
S3 CTSBLFX;CTSBLFX;c:\winxpnew\system32\drivers\CTSBLFX.sys [2010-3-18 566360]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-2-18 133104]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 se32;EnTech softEngine;c:\winxpnew\system32\drivers\se32.sys [2007-5-3 12112]
S3 WinRM;Windows Remote Management (WS-Management);c:\winxpnew\system32\svchost.exe -k WINRM [2001-8-23 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\winxpnew\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-11 18:37:31 139656 -c----w- c:\winxpnew\system32\dllcache\rdpwd.sys
2011-08-11 18:34:38 10496 -c----w- c:\winxpnew\system32\dllcache\ndistapi.sys
2011-08-07 21:37:40 1700352 ----a-w- c:\winxpnew\system32\gdiplus.dll
2011-08-07 21:37:40 1060864 ----a-w- c:\winxpnew\system32\mfc71.dll
2011-07-29 00:36:57 -------- d-----w- c:\program files\common files\ODBC
.
==================== Find3M ====================
.
2011-08-12 22:14:34 404640 ----a-w- c:\winxpnew\system32\FlashPlayerCPLApp.cpl
2011-07-15 13:29:31 456320 ----a-w- c:\winxpnew\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\winxpnew\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\winxpnew\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\winxpnew\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\winxpnew\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ----a-w- c:\winxpnew\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\winxpnew\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\winxpnew\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\winxpnew\system32\win32k.sys
.
============= FINISH: 17:27:53.45 ===============


and here is my ATTACH log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume3
Install Date: 18/11/2008 4:07:04 PM
System Uptime: 18/08/2011 11:00:50 AM (6 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | A8V Deluxe
Processor: AMD Athlon(tm) 64 FX-60 Dual Core Processor | Socket 939 | 2603/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 24 GiB total, 0.993 GiB free.
D: is FIXED (NTFS) - 6 GiB total, 1.395 GiB free.
E: is FIXED (FAT32) - 2 GiB total, 1.014 GiB free.
F: is FIXED (NTFS) - 12 GiB total, 7.218 GiB free.
G: is FIXED (FAT32) - 4 GiB total, 1.294 GiB free.
H: is FIXED (FAT32) - 2 GiB total, 1.651 GiB free.
I: is FIXED (FAT32) - 115 GiB total, 41.676 GiB free.
J: is FIXED (FAT32) - 26 GiB total, 4.235 GiB free.
K: is FIXED (FAT32) - 11 GiB total, 0.722 GiB free.
L: is FIXED (FAT32) - 23 GiB total, 3.252 GiB free.
M: is CDROM ()
N: is CDROM ()
U: is CDROM ()
V: is CDROM ()
W: is CDROM ()
X: is CDROM ()
Y: is CDROM ()
Z: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP565: 10/08/2011 9:37:33 PM - Removed Windows 7 Upgrade Advisor
RP566: 11/08/2011 3:52:10 PM - Software Distribution Service 3.0
RP567: 15/08/2011 10:54:31 AM - System Checkpoint
RP568: 18/08/2011 12:26:12 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5
Adobe Shockwave Player 11
AnswerWorks Runtime
AOpen FM56-PV Controllerless PCI Modem
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
AVG 2011
Batch Update
Bible Data Type System Files
Brother MFL-Pro Suite
Canon Inkjet Printer Driver Add-On Module
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center HydraVision Full
Catalyst Control Center Localization All
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Common System Files
Comodo Dragon
Compatibility Pack for the 2007 Office system
Corel Applications
CPUID CPU-Z 1.58
Creative Audio Console
Creative Software AutoUpdate
Critical Update for Windows Media Player 11 (KB959772)
Definition update for Microsoft Office 2010 (KB982726)
Defraggler
Download Accelerator Plus (DAP)
FTDI USB Serial Converter Drivers
Google Chrome
Google Earth
Google Update Helper
Google Updater
Graphical Query Editor
Homescan Internet Transporter
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Java Auto Updater
Java(TM) 6 Update 26
Libronix Digital Library System
Libronix DLS Application
Libronix DLS Shortcuts
Libronix Update
LLS Resource Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft IntelliPoint 6.3
Microsoft IntelliType Pro 6.3
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2000 Standard
Microsoft National Language Support Downlevel APIs
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft PowerPoint Viewer 97
Microsoft Publisher for Windows 95
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 14
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Word 2000
Microsoft Works 2000
Microsoft Works 2000 Setup Launcher
Monitor Asset Manager
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MusicBrainz Picard
Nero 7 Ultra Edition
neroxml
OEB Resource Driver
PaperPort
PDF Resource Driver
Polipo 1.0.4.1
Privoxy 3.0.6
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft Excel 2010 (KB2523021)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skins
Skype Toolbars
Skype™ 5.2
Speccy
SpeedBit Video Accelerator
SpeedBit Video Downloader
Spybot - Search & Destroy
TomTom HOME 2.8.2.2264
TomTom HOME Visual Studio Merge Modules
Tor 0.2.1.30
Tweakui Powertoy for Windows XP
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2362765)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows Internet Explorer 8 (KB982664)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB898461)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Vidalia 0.2.12
VirtualDrive Pro
WebFldrs XP
Winamp
Winamp Detector Plug-in
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
Word in Works Suite add-in
.
==== Event Viewer Messages From Past Week ========
.
12/08/2011 12:28:54 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
11/08/2011 3:39:04 PM, error: Service Control Manager [7034] - The InCD Helper service terminated unexpectedly. It has done this 1 time(s).
11/08/2011 3:28:53 PM, error: Service Control Manager [7000] - The Nero Registry InCD Service service failed to start due to the following error: The system cannot find the file specified.
11/08/2011 3:28:35 PM, error: Dhcp [1002] - The IP address lease 192.168.2.10 for the Network Card with network address 00112F6BC88C has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================
frp
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Posts: 2
Joined: August 18th, 2011, 4:18 pm
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Re: Computer not starting, and shutting down on its own.

Unread postby askey127 » August 21st, 2011, 8:33 am

Hi frp,
Sorry for the delay.
I'm sure you have done some of the obvious things to debug hardware behavior, like cleaning out the fans and filters.

Speedbit is buggy enough that BSODs have been reported.

In general, you cannot trust ANY Google Chrome extensions, as all are untested for security.
I would recommend not installing Chrome extensions, based on the lack of checking by Google.
See here: http://blog.arpitnext.com/2011/08/chrom ... nshot.html

You have rather a lot of buggy and junk programs on here.
In addition, you have programs that may be OK, but make troubleshooting very difficult or impossible.

If you are willing to Uninstall ALL the programs listed here, and return with a fresh set of DDS logs, we will help make sure it is clean of malware.
If you need to keep any of these programs, we will choose not to help further.
I understand this kind of choice may be difficult. It's up to you.

List of Programs to Uninstall. You may need Revo Uninstaller to do some of these.
----------------------------------------------------------------------------------------------
Adobe Reader 9.4.5
Comodo Dragon
Download Accelerator Plus (DAP)
Homescan Internet Transporter
Polipo 1.0.4.1
Privoxy 3.0.6
SpeedBit Video Accelerator
SpeedBit Video Downloader
Spybot - Search & Destroy (Reliable, but not while troubleshooting)
Tor 0.2.1.30
Vidalia 0.2.12


Adobe Reader will need to be replaced. (Maybe AVG also, later)
You also show a Uniblue Registry Booster on drive F:
I would definitely recommend you never use it.

askey127
User avatar
askey127
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Re: Computer not starting, and shutting down on its own.

Unread postby frp » August 22nd, 2011, 2:51 pm

Thanks for the reply. The last several days the computer started and shutdown once or twice each time, but then ran steady for hours after that. However, today (Monday, August 22nd) it shut down during windows boot and then would shut down during main (BIOS) boot. I gave up after several attempts and am now on my lap top at another location. When I return, I will try to start the system again. if it starts, then I will uninstall the noted programs. If it does not, then I may see if I can get another motherboard.
frp
Active Member
 
Posts: 2
Joined: August 18th, 2011, 4:18 pm

Re: Computer not starting, and shutting down on its own.

Unread postby askey127 » August 22nd, 2011, 4:13 pm

frp,
The first thing to do after a successful startup would be to test the Hard Drive with check disk.
(Right after removing those programs, that is).
-----------------------------------------------------------
Check Hard Disk For Errors
Press Start->Run, then type or copy/paste the following command into the box and press OK:
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"
A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file and icon named checkhd.txt should appear on your Desktop. Please post the contents of this file.

Look for how many bad sectors (should be zero).
Ignore any reported errors related to bitmaps; it's a Windows bug and not an error.

askey127
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askey127
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Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Computer not starting, and shutting down on its own.

Unread postby askey127 » August 26th, 2011, 9:52 am

Since the correction of this problem will likely involve hardware replacements, this thread will be closed.
User avatar
askey127
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Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
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