Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

IE8, Firefox and Google Chrome freeze

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: IE8, Firefox and Google Chrome freeze

Unread postby Gary R » August 20th, 2011, 1:21 am

  • Double click OTL.exe to launch the programme.
  • Copy/Paste the contents of the code box below into the Custom Scans/Fixes box.
Code: Select all
:Files
C:\Program Files\Web CEO\Cache\PageScanCache\{B5BA31D6-F2A4-4E9E-90AB-B29FE0F31DB0}

  • Click the Run Fix button.
  • OTL will now process the instructions.
  • When finished a box will open asking you to open the fix log, click OK.
  • The fix log will open.
  • Copy/Paste the log in your next reply please.

Note: If necessary, OTL may re-boot your computer, or request that you do so, if it does, re-boot your computer. A log will be produced upon re-boot.

How is your computer running now ?
User avatar
Gary R
Administrator
Administrator
 
Posts: 21863
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
Advertisement
Register to Remove

Re: IE8, Firefox and Google Chrome freeze

Unread postby Cragdo » August 20th, 2011, 2:02 am

========== FILES ==========
C:\Program Files\Web CEO\Cache\PageScanCache\{B5BA31D6-F2A4-4E9E-90AB-B29FE0F31DB0} moved successfully.

OTL by OldTimer - Version 3.2.26.5 log created on 08202011_070140
Cragdo
Active Member
 
Posts: 14
Joined: August 14th, 2011, 9:03 pm

Re: IE8, Firefox and Google Chrome freeze

Unread postby Cragdo » August 20th, 2011, 2:17 am

Hi Gary R,

My machine is working like a dream once again and my very happy machine and I would like to thank you very much for all your help. You are a true hero and I salute you.

I'm a front end web developer and I have always despised the web tech snobbery that I come across far too often. Snobs who hold chunks of knowledge like power and hide behind buzzwords and acronymns refusing to help noobs and fellow developers alike when it would be a better world if we all shared the knowledge like yourselves.

It would be very difficult to go wrong with your very precise and clear instructions and I'm sure many, like myself, would be flapping around in our malware junkyards with no clue what to do.

It is people like yourselves that make the web community a great place to be in and I again salute you. I would love to buy you a pint so I will just make a (small I'm afraid) donation towards your cause (or pint).

Once again I thank you very much
Cragdo
Cragdo
Active Member
 
Posts: 14
Joined: August 14th, 2011, 9:03 pm

Re: IE8, Firefox and Google Chrome freeze

Unread postby Gary R » August 20th, 2011, 11:48 am

You're welcome, glad we could help.

Since everything seems to be working OK, we've just got a bit of tidying up to do .....

Let's clear out OTL and the files and folders it created. This will also remove SystemLook and remove the old remnants of Combofix on your computer.
  • Double click OTL.exe to launch the programme.
  • Click on the CleanUp! button.
  • OTL will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • You will be prompted to allow the clean up procedure, click Yes
  • When finished exit out of OTL
  • Now delete OTL.exe (if still present).

ERUNT can be removed using Control panel > Add/Remove programs

As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?
  • If you are let me know about them.
  • If not it's time to make your computer more secure.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

If your computer is running slowly after your clean up, please read.

PS .... Thanks for the donation, it is much appreciated.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21863
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: IE8, Firefox and Google Chrome freeze

Unread postby Cragdo » August 20th, 2011, 5:12 pm

Perfect and once more Thank you Gary R.
Cragdo
Active Member
 
Posts: 14
Joined: August 14th, 2011, 9:03 pm

Re: IE8, Firefox and Google Chrome freeze

Unread postby Gary R » August 20th, 2011, 5:22 pm

You're welcome. :)

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21863
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 47 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware