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New user - thanks in advance for your help

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New user - thanks in advance for your help

Unread postby fluffola2 » July 31st, 2011, 1:34 pm

Dear list,

My computer is running very, very slowly, and also has trouble opening programs, in particular iTunes, but that has now spread to Outlook and even Word/Excel. I often need to click several times before a program will open. I use Google Chrome and it usually needs to be closed down and re-launched after a few hours because the pages have crashed.

Thanks for your help, I really appreciate it. :flower:

Fluffola


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Laura at 13:22:20 on 2011-07-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.115 [GMT -4:00]
.
AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
C:\Program Files\Verizon\VSP\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Verizon\Online Backup & Sharing\SyncNShare\OnlineBackup.SyncNShare.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\taskmgr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110514210926.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe -scheduler
uRun: [Google Update] "c:\documents and settings\laura\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [7511BF7592C901282FDFC083D455E9F577010A3F._service_run] "c:\documents and settings\laura\local settings\application data\google\chrome\application\chrome.exe" --type=service
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Online Backup Auto Update] "c:\program files\verizon\online backup & sharing\auto update\OnlineBackup.UpdateSystemTray.exe"
mRun: [Vault Explorer Cache Watcher] c:\program files\verizon\online backup & sharing\vewatch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ControlCenter4] c:\program files\controlcenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\laura\startm~1\programs\startup\online~1.lnk - c:\program files\verizon\online backup & sharing\syncnshare\OnlineBackup.SyncNShare.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: oxhp.com\www
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocach ... .0.1.1.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{43503D1C-4810-42FF-9849-73A45F66BA4C} : DhcpNameServer = 192.168.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-28 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-10-28 84072]
R2 FilesystemWatcher;Filesystem Watcher;c:\program files\verizon\online backup & sharing\filesystem watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2010-6-29 24576]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-10-28 271480]
R2 McMPFSvc;McAfee Personal Firewall;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-10-28 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-10-28 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-10-28 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-10-28 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-10-28 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-10-28 141792]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\verizon\online backup & sharing\scheduler\OnlineBackup.SchedulerService.exe [2010-8-11 24576]
R2 ServicepointService;ServicepointService;c:\program files\verizon\vsp\ServicepointService.exe [2010-10-28 689392]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-10-28 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-10-28 152960]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-10-28 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-10-28 88544]
S2 gupdate1c9c52f7bd4a2fc;Google Update Service (gupdate1c9c52f7bd4a2fc);c:\program files\google\update\GoogleUpdate.exe [2009-4-24 133104]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [2011-6-7 71424]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [2011-6-7 11520]
S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2011-6-7 245760]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-4-24 133104]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-10-28 52104]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-10-28 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-10-28 84264]
S4 McOobeSv;McAfee OOBE Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-10-28 271480]
.
=============== Created Last 30 ================
.
2011-07-29 05:20:15 -------- d-----w- c:\program files\iPod
2011-07-29 05:03:35 -------- d-----w- c:\program files\Bonjour
2011-07-28 16:11:51 215920 ----a-w- c:\windows\system32\muweb.dll
2011-07-28 16:11:51 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-07-28 16:11:50 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-07-28 15:07:35 -------- d-----w- c:\documents and settings\laura\local settings\application data\Microsoft Help
2011-07-21 14:48:39 -------- d-----w- c:\documents and settings\laura\application data\PC-FAX TX
2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:07:55 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-08 02:02:16 -------- d-----w- c:\documents and settings\laura\local settings\application data\offsync
2011-07-08 01:56:18 -------- d-----w- c:\documents and settings\laura\local settings\application data\Starfield
2011-07-08 01:55:58 -------- d-----w- c:\program files\Starfield
.
==================== Find3M ====================
.
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-10 12:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 12:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.
============= FINISH: 13:24:46.78 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/17/2009 11:46:24 AM
System Uptime: 7/31/2011 10:36:33 AM (3 hours ago)
.
Motherboard: Dell Computer Corp. | | 0WF887
Processor: Intel(R) Celeron(R) CPU 2.53GHz | Microprocessor | 2527/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 37 GiB total, 1.878 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP592: 6/7/2011 6:21:45 PM - Installed Brother Software Suite
RP593: 6/7/2011 6:28:54 PM - Unsigned printer driver Brother PC-FAX v.2.2 installed.
RP594: 6/9/2011 12:12:38 AM - Software Distribution Service 3.0
RP595: 6/10/2011 10:41:28 AM - System Checkpoint
RP596: 6/11/2011 9:52:11 PM - System Checkpoint
RP597: 6/13/2011 9:53:40 AM - System Checkpoint
RP598: 6/20/2011 1:20:56 AM - System Checkpoint
RP599: 6/20/2011 3:00:20 AM - Software Distribution Service 3.0
RP600: 6/21/2011 2:43:50 PM - System Checkpoint
RP601: 6/24/2011 8:07:27 PM - System Checkpoint
RP602: 6/25/2011 8:56:09 PM - System Checkpoint
RP603: 6/26/2011 11:08:37 PM - System Checkpoint
RP604: 6/27/2011 11:25:35 PM - System Checkpoint
RP605: 6/29/2011 12:25:01 AM - Software Distribution Service 3.0
RP606: 6/29/2011 9:02:15 AM - Software Distribution Service 3.0
RP607: 7/3/2011 2:37:45 AM - System Checkpoint
RP608: 7/4/2011 4:55:50 AM - System Checkpoint
RP609: 7/5/2011 9:02:11 AM - System Checkpoint
RP610: 7/6/2011 11:00:35 AM - System Checkpoint
RP611: 7/7/2011 2:29:20 PM - System Checkpoint
RP612: 7/7/2011 10:15:17 PM - Removed MobileMe Control Panel
RP613: 7/19/2011 3:00:27 AM - Software Distribution Service 3.0
RP614: 7/22/2011 3:40:57 AM - System Checkpoint
RP615: 7/24/2011 12:12:06 PM - System Checkpoint
RP616: 7/28/2011 11:04:22 AM - Installed Microsoft Office Basic 2007
RP617: 7/29/2011 3:00:44 AM - Software Distribution Service 3.0
RP618: 7/30/2011 3:01:17 AM - Software Distribution Service 3.0
RP619: 7/30/2011 10:18:12 PM - Removed Nuance PaperPort 12
RP620: 7/30/2011 10:21:21 PM - Removed Nuance PDF Viewer Plus.
RP621: 7/30/2011 10:24:01 PM - Removed PaperPort Image Printer
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.1.0)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Brother MFL-Pro Suite MFC-7460DN
Google Chrome
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
iTunes
Java Auto Updater
Java(TM) 6 Update 24
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Basic 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
Music Law Forms
OpenMG Limited Patch 4.7-07-14-05-01
OpenMG Secure Module 4.7.00
QuickTime
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sibelius v1.105
SonicStage 4.3
SoundMAX
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2553975)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Internet Security Suite
Verizon Online Backup and Sharing
Verizon Servicepoint 3.5.18
Viewpoint Media Player
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
7/28/2011 9:01:18 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/28/2011 11:39:43 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
7/28/2011 11:39:43 AM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/28/2011 11:39:42 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
.
==== End Of File ===========================
fluffola2
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Posts: 5
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Re: New user - thanks in advance for your help

Unread postby askey127 » August 2nd, 2011, 7:17 am

fluffola,
You do have an immediate problem, having to do with the available free space on your hard drive.
Windows needs about 15% of the hard drive free to run its business.
You have too many installed programs for your 37Gb hard drive.
We can clean up all available space now, but choosing which programs you don't REALLY NEED is up to you.

There is no point in looking for malware until we get Windows running better.
----------------------------------------------
Download and Run Temp File Cleaner (TFC.exe)
Download Temp File Cleaner and save it to your desktop.
You might want to Copy/Paste/Print these instructions and Save any unsaved work. TFC will close ALL open programs... including your browser!
Double click to run it.
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, it will report the total size of files removed. If it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
----------------------------------------------
Now go to My Computer, Right click on C: drive, choose Properties, and tell me what number it reports for Free Space.

Tell me any programs you can do without. Also check whether you have pictures or videos saved in your documents folders.
They should be saved to CDs, etc. and deleted from your machine.
With that size hard drive you are restricted a bit in what you can realistically save on the machine.

askey127
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askey127
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Re: New user - thanks in advance for your help

Unread postby fluffola2 » August 2nd, 2011, 3:19 pm

Hi Askey --Thank you so much for your help!

I now have 5.25 GB of free space. The capacity is 37.2 GB.

I've moved all of my photos, etc., to removable drives and/or disks. I tried to move my music files too, but couldn't - a pop-up appeared saying they couldn't be deleted (even though I didn't have iTunes or another music player open. That would have cleared up a quite a lot of space --but at least I've got the minimum 15% free now.

I recently removed quite a bit of software. There is lot of stuff in there that I have no idea what it is, updates and service packs, etc. I am not sure which programs I can do without, but here are the programs I know I need: Sibelius, iTunes, Sonic Stage, Verizon Online Backup and Security Suite, Adobe reader, Microsoft Office Professional 2003, Microsoft Office 2007, Google Chrome.

Thanks again for your help.

Fluffola
fluffola2
Active Member
 
Posts: 5
Joined: July 31st, 2011, 1:11 pm

Re: New user - thanks in advance for your help

Unread postby askey127 » August 2nd, 2011, 6:19 pm

fluffola2,
Good job!
Do NOT remove any Windows Updates.
You may wish to remove Microsoft Office Professional 2003, since you already have a newer Microsoft Office 2007 version.
(The Professional has Access database. The regular Office does not).
If you don't need the Access application, the older 2003 removal may be a good idea.
Your call.
Now let's get some more space:
--------------------------------------------
Disallow Indexing on the C: Drive
Go to Start, My Computer
Right click on the C: Drive and choose Properties.
At the bottom, UNCHECK the box labeled "Allow Indexing to Index this disk for fast file searching".
Click Apply, and OK.
CHECK the button to apply to all folders and subfolders.
Click Apply.
Go for a coffee.
When it's done, click OK.
---------------------------------------------------------------
Disable Indexing Service (XP)
From Start, Run, type services.msc into the box and hit <Enter>
Scroll down to Indexing Service on the list and Right Click it, then choose Properties.
Under Service Status, click Stop
After it stops, Under Startup Type, choose Disabled.
Then click Apply, OK
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
---------------------------------------------
Download the OTL Scanner
Please download OTL.exe by OldTimer and save it to your desktop.
---------------------------------------------
Run a Scan with OTL
  • Double click on the icon to run it.
  • Check the boxes labeled :
    • Scan All Users
    • LOP check
    • Purity check
  • Make sure all other windows are closed to let it run uninterrupted.
  • Click on the Run Scan button at the top left hand corner. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. (desktop)
The Extras.txt file will only appear the very first time you run OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them as a reply. Use separate replies if more convenient.

askey127
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Re: New user - thanks in advance for your help

Unread postby fluffola2 » August 2nd, 2011, 8:07 pm

Thanks Askey, I ran the scan first without checking the three boxes (!) so I ran it again - they are copied below. The extras one was run without having the "all users" , "LOP" and "purity check" boxes checked. I messed up. The OTL.text is the report from the second scan with the correct boxes checked.

:oops:

I will certainly consider removing Office 2003, I've never used Access but I have used Publisher (which is also included.)

OTL Extras logfile created on: 8/2/2011 7:34:55 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Laura\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

509.98 Mb Total Physical Memory | 190.69 Mb Available Physical Memory | 37.39% Memory free
1.22 Gb Paging File | 0.63 Gb Available in Paging File | 51.89% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.24 Gb Total Space | 5.19 Gb Free Space | 13.93% Space Free | Partition Type: NTFS

Computer Name: USER-F8CD40B91C | User Name: Laura | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger
"C:\WINDOWS\system32\usmt\migwiz.exe" = C:\WINDOWS\system32\usmt\migwiz.exe:*:Enabled:Files and Settings Transfer Wizard -- (Microsoft Corporation)
"C:\Program Files\EarthLink\EarthLink Protection Control Center\avp.exe" = C:\Program Files\EarthLink\EarthLink Protection Control Center\avp.exe:*:Enabled:EarthLink Protection Control Center
"C:\Program Files\Skype\Plugin Manager\skypePM.exe" = C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager
"C:\Program Files\Verizon\VSP\ServicepointService.exe" = C:\Program Files\Verizon\VSP\ServicepointService.exe:*:Enabled:Servicepoint Service -- (Radialpoint Inc.)
"C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)
"C:\Program Files\RelevantKnowledge\rlvknlg.exe" = C:\Program Files\RelevantKnowledge\rlvknlg.exe:*:Enabled:rlvknlg.exe


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java(TM) 6 Update 26
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}" = Brother MFL-Pro Suite MFC-7460DN
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Extreme Graphics 2 Driver
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_BASICR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_BASICR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_BASICR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_BASICR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_BASICR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_BASICR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_BASICR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_BASICR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0013-0000-0000-0000000FF1CE}" = Microsoft Office Basic 2007
"{91120000-0013-0000-0000-0000000FF1CE}_BASICR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0013-0000-0000-0000000FF1CE}_BASICR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{A0EB195B-5876-48E6-879D-33D4B2102610}" = SonicStage 4.3
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC0BEF2E-811A-4A71-9795-C450CF4F83D8}" = Verizon Online Backup and Sharing
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.0)
"{B3575D00-27EF-49C2-B9E0-14B3D954E992}" = Apple Application Support
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support
"{C73CA646-73B3-4AEF-A136-C37505745174}" = iTunes
"{CCD663AE-610D-4BDF-AAB0-E914B044527D}" = OpenMG Secure Module 4.7.00
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D03482C5-9AD8-496D-B388-692AE04C93AF}" = Bonjour
"{E2883E8F-472F-4fb0-9522-AC9BF37916A7}" = Adobe Download Manager
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"BASICR" = Microsoft Office Basic 2007
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Google Updater" = Google Updater
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{CCD663AE-610D-4BDF-AAB0-E914B044527D}" = OpenMG Secure Module 4.7.00
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSC" = Verizon Internet Security Suite
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Music Law Forms" = Music Law Forms
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"OpenMG HotFix4.7-07-13-22-01" = OpenMG Limited Patch 4.7-07-14-05-01
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"RadialpointClientGateway_is1" = Verizon Servicepoint 3.5.18
"Sibelius" = Sibelius v1.105
"ViewpointMediaPlayer" = Viewpoint Media Player
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/1/2011 5:18:06 PM | Computer Name = USER-F8CD40B91C | Source = Brother BrLog | ID = 1001
Description = STI BrtSTI: [2011/08/01 17:18:06.375]: [00000892]: CUsbScnDev: DeviceIoControl
Illegal response [0x0]

Error - 8/1/2011 10:03:31 PM | Computer Name = USER-F8CD40B91C | Source = Brother BrLog | ID = 1001
Description = STI BrtSTI: [2011/08/01 22:03:31.281]: [00000892]: CUsbScnDev: DeviceIoControl
Illegal response [0x0]

Error - 8/2/2011 8:12:24 AM | Computer Name = USER-F8CD40B91C | Source = Brother BrLog | ID = 1001
Description = STI BrtSTI: [2011/08/02 08:12:24.578]: [00001120]: CUsbScnDev: DeviceIoControl()
failed. ErrorCode = 5

Error - 8/2/2011 8:27:52 AM | Computer Name = USER-F8CD40B91C | Source = Application Error | ID = 1000
Description = Faulting application chrome.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.1.2600.6055, fault address 0x00036822.

Error - 8/2/2011 8:45:16 AM | Computer Name = USER-F8CD40B91C | Source = Application Error | ID = 1001
Description = Fault bucket -1991630992.

Error - 8/2/2011 12:06:33 PM | Computer Name = USER-F8CD40B91C | Source = FilesystemWatcher Service | ID = 0
Description = Error invoking a filesystem change handler. File: C:\Documents and
Settings\Laura\My Documents\Downloads\TFC.exe Type: System.UnauthorizedAccessException
Error:
Access to the path 'C:\Documents and Settings\All Users\Application Data\DigiData\Filesystem
Watcher\ChangeStore.txt' is denied.

Error - 8/2/2011 12:37:51 PM | Computer Name = USER-F8CD40B91C | Source = Application Error | ID = 1000
Description = Faulting application chrome.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.1.2600.6055, fault address 0x00036822.

Error - 8/2/2011 1:30:30 PM | Computer Name = USER-F8CD40B91C | Source = Brother BrLog | ID = 1001
Description = STI BrtSTI: [2011/08/02 13:30:30.937]: [00001624]: CUsbScnDev: DeviceIoControl
Illegal response [0x0]

Error - 8/2/2011 2:51:00 PM | Computer Name = USER-F8CD40B91C | Source = Application Hang | ID = 1002
Description = Hanging application OnlineBackup.SyncNShare.exe, version 4.0.5.2905,
hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 8/2/2011 7:29:22 PM | Computer Name = USER-F8CD40B91C | Source = Application Error | ID = 1000
Description = Faulting application chrome.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.1.2600.6055, fault address 0x00036822.

[ System Events ]
Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7034
Description = The ServicepointService service terminated unexpectedly. It has done
this 1 time(s).

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7034
Description = The McAfee SiteAdvisor Service service terminated unexpectedly. It
has done this 1 time(s).

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee Personal Firewall service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee Services service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee VirusScan Announcer service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee Network Agent service terminated unexpectedly. It has
done this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee Proxy Service service terminated unexpectedly. It has
done this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 8/2/2011 12:06:51 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7031
Description = The McAfee Anti-Spam Service service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Error - 8/2/2011 12:06:56 PM | Computer Name = USER-F8CD40B91C | Source = Service Control Manager | ID = 7034
Description = The iPod Service service terminated unexpectedly. It has done this
1 time(s).

Error - 8/2/2011 12:38:09 PM | Computer Name = USER-F8CD40B91C | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.


< End of report >




OTL logfile created on: 8/2/2011 7:44:53 PM - Run 2
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Laura\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

509.98 Mb Total Physical Memory | 148.18 Mb Available Physical Memory | 29.06% Memory free
1.22 Gb Paging File | 0.61 Gb Available in Paging File | 50.02% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.24 Gb Total Space | 5.19 Gb Free Space | 13.93% Space Free | Partition Type: NTFS

Computer Name: USER-F8CD40B91C | User Name: Laura | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/02 19:34:06 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Laura\My Documents\Downloads\OTL (1).exe
PRC - [2011/07/09 00:51:19 | 001,012,792 | ---- | M] (Google Inc.) -- C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
PRC - [2011/03/24 08:41:42 | 000,188,136 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mfefire.exe
PRC - [2011/03/24 08:41:42 | 000,171,168 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mcshield.exe
PRC - [2010/12/16 09:11:52 | 001,195,920 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2010/11/12 15:17:32 | 000,141,792 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mfevtps.exe
PRC - [2010/10/26 17:20:52 | 001,196,032 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files\ControlCenter4\BrCcUxSys.exe
PRC - [2010/10/26 17:16:06 | 000,331,776 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files\ControlCenter4\BrCtrlCntr.exe
PRC - [2010/08/11 10:08:24 | 000,024,576 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
PRC - [2010/08/11 10:08:20 | 000,233,472 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
PRC - [2010/08/11 10:08:10 | 000,225,280 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\SyncNShare\OnlineBackup.SyncNShare.exe
PRC - [2010/07/13 10:21:00 | 000,028,672 | ---- | M] (DigiData Corp.) -- C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe
PRC - [2010/06/29 18:44:36 | 000,024,576 | ---- | M] (DigiData Corp.) -- C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
PRC - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
PRC - [2010/03/16 16:28:50 | 000,689,392 | ---- | M] (Radialpoint Inc.) -- C:\Program Files\Verizon\VSP\ServicepointService.exe
PRC - [2010/03/16 16:28:46 | 000,468,208 | ---- | M] (Radialpoint Inc.) -- C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
PRC - [2010/03/16 16:28:44 | 004,281,584 | ---- | M] (Verizon) -- C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2002/08/20 10:29:26 | 000,040,960 | ---- | M] (Easy Systems Japan Ltd.) -- C:\WINDOWS\system32\ezSP_Px.exe


========== Modules (SafeList) ==========

MOD - [2011/08/02 19:34:06 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Laura\My Documents\Downloads\OTL (1).exe
MOD - [2011/04/08 16:56:28 | 000,018,176 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee\SiteAdvisor\sahook.dll
MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - [2011/03/24 08:41:42 | 000,188,136 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe -- (mfefire)
SRV - [2011/03/24 08:41:42 | 000,171,168 | ---- | M] () [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2010/11/12 15:17:32 | 000,141,792 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\Common Files\Mcafee\SystemCore\mfevtps.exe -- (mfevtp)
SRV - [2010/08/11 10:08:24 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe -- (OnlineBackupSchedulerService)
SRV - [2010/06/29 18:44:36 | 000,024,576 | ---- | M] (DigiData Corp.) [Auto | Running] -- C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe -- (FilesystemWatcher)
SRV - [2010/04/14 17:47:40 | 000,364,216 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McOobeSv)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McAfee SiteAdvisor Service)
SRV - [2010/03/29 08:51:54 | 000,068,000 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus(R)
SRV - [2010/03/16 16:28:50 | 000,689,392 | ---- | M] (Radialpoint Inc.) [Auto | Running] -- C:\Program Files\Verizon\VSP\ServicepointService.exe -- (ServicepointService)
SRV - [2010/01/25 08:22:56 | 000,245,760 | ---- | M] (Brother Industries, Ltd.) [On_Demand | Stopped] -- C:\Program Files\Browny02\BrYNSvc.exe -- (BrYNSvc)
SRV - [2007/02/05 10:11:18 | 000,075,320 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe -- (SSScsiSV)
SRV - [2007/02/05 10:11:16 | 000,112,184 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe -- (SonicStage Back-End Service)
SRV - [2006/12/14 02:21:20 | 000,045,056 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe -- (MSCSPTISRV)
SRV - [2006/12/14 02:02:08 | 000,069,632 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe -- (SPTISRV)
SRV - [2006/12/14 01:46:16 | 000,057,344 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe -- (PACSPTISVR)


========== Driver Services (SafeList) ==========

DRV - [2010/11/12 15:17:32 | 000,386,840 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2010/11/12 15:17:32 | 000,313,288 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2010/11/12 15:17:32 | 000,152,960 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2010/11/12 15:17:32 | 000,095,600 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2010/11/12 15:17:32 | 000,088,544 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfendisk.sys -- (mfendiskmp)
DRV - [2010/11/12 15:17:32 | 000,088,544 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mfendisk.sys -- (mfendisk)
DRV - [2010/11/12 15:17:32 | 000,084,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2010/11/12 15:17:32 | 000,084,072 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\mfetdi2k.sys -- (mfetdi2k)
DRV - [2010/11/12 15:17:32 | 000,055,840 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\cfwids.sys -- (cfwids)
DRV - [2010/11/12 15:17:32 | 000,052,104 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2009/11/02 23:06:12 | 000,011,520 | R--- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BrUsbSib.sys -- (BrUsbSIb) Brother Serial USB Driver(WDM)
DRV - [2009/11/02 23:06:11 | 000,071,424 | R--- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BrSerIb.sys -- (BrSerIb) Brother Serial Interface Driver(WDM)
DRV - [2004/09/17 10:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local



IE - HKU\S-1-5-21-602162358-920026266-839522115-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-602162358-920026266-839522115-1003\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKU\S-1-5-21-602162358-920026266-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-602162358-920026266-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=13: C:\Program Files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll (Google)
FF - HKLM\Software\MozillaPlugins\@radialpoint.com/SPA,version=1: C:\Program Files\Verizon\VSP\nprpspa.dll (Verizon)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{B7082FAA-CB62-4872-9106-E42DD88EDE45}: C:\Program Files\McAfee\SiteAdvisor [2011/05/24 13:43:29 | 000,000,000 | ---D | M]

[2011/07/07 21:57:07 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Laura\Application Data\Mozilla\Extensions

O1 HOSTS File: ([2004/08/04 06:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll ()
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\Mcafee\SystemCore\ScriptSn.20110514210926.dll (McAfee, Inc.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4 - HKLM..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ControlCenter4] C:\Program Files\ControlCenter4\BrCcBoot.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe (Easy Systems Japan Ltd.)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [Online Backup Auto Update] C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe ()
O4 - HKLM..\Run: [Vault Explorer Cache Watcher] C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe (DigiData Corp.)
O4 - HKLM..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\VSP\VerizonServicepoint.exe (Verizon)
O4 - HKU\S-1-5-21-602162358-920026266-839522115-1003..\Run: [7511BF7592C901282FDFC083D455E9F577010A3F._service_run] C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe (Google Inc.)
O4 - HKU\S-1-5-21-602162358-920026266-839522115-1003..\Run: [ISUSPM] File not found
O4 - Startup: C:\Documents and Settings\Laura\Start Menu\Programs\Startup\Online Backup.lnk = C:\Program Files\Verizon\Online Backup & Sharing\SyncNShare\OnlineBackup.SyncNShare.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-602162358-920026266-839522115-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKU\S-1-5-21-602162358-920026266-839522115-1003\..Trusted Domains: oxhp.com ([www] https in Trusted sites)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.exe.imgfarm.com/images/nocach ... .0.1.1.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/02/17 12:43:21 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell - "" = AutoRun
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell - "" = AutoRun
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/08/02 19:18:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Verizon
[2011/08/02 18:48:57 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Laura\My Documents\My Pictures
[2011/08/01 14:30:33 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/08/01 14:29:15 | 000,157,472 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2011/08/01 14:29:15 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2011/08/01 14:29:14 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2011/07/30 13:46:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\My Documents\Masterclasses and lessons
[2011/07/29 01:24:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\iTunes
[2011/07/29 01:20:15 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/07/29 01:03:35 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/07/28 12:11:51 | 000,016,736 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\mucltui.dll.mui
[2011/07/28 12:11:50 | 000,274,288 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\mucltui.dll
[2011/07/28 11:13:53 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Visual Studio
[2011/07/28 11:07:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft Help
[2011/07/28 11:06:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Microsoft Help
[2011/07/25 19:32:04 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Desktop\best shots
[2011/07/21 10:48:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Application Data\PC-FAX TX
[2011/07/12 11:20:54 | 000,178,536 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\dnssdX.dll
[2011/07/12 11:20:54 | 000,083,816 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\dns-sd.exe
[2011/07/12 11:20:54 | 000,073,064 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\dnssd.dll
[2011/07/09 15:32:26 | 000,000,000 | ---D | C] -- C:\Program Files\Apple Software Update
[2011/07/08 10:07:55 | 000,404,640 | ---- | C] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl
[2011/07/07 22:02:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\offsync
[2011/07/07 21:56:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Application Data\Mozilla
[2011/07/07 21:56:18 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\Starfield
[2011/07/07 21:55:58 | 000,000,000 | ---D | C] -- C:\Program Files\Starfield
[2011/07/05 16:33:10 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\My Documents\Ouluska Pass
[4 C:\Documents and Settings\Laura\My Documents\*.tmp files -> C:\Documents and Settings\Laura\My Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/08/02 19:32:01 | 000,000,978 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-602162358-920026266-839522115-1003UA.job
[2011/08/02 19:27:21 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/08/02 19:27:08 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/08/02 19:18:38 | 000,000,868 | ---- | M] () -- C:\WINDOWS\tasks\Google Software Updater.job
[2011/08/02 19:18:15 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/08/02 19:18:14 | 534,827,008 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/02 19:17:07 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/08/02 00:30:08 | 000,000,613 | ---- | M] () -- C:\WINDOWS\tasks\OnlineBackupManager.job
[2011/08/01 23:32:01 | 000,000,926 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-602162358-920026266-839522115-1003Core.job
[2011/08/01 23:00:41 | 000,000,260 | ---- | M] () -- C:\WINDOWS\tasks\Disk Cleanup.job
[2011/08/01 15:25:01 | 000,000,815 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/07/31 10:36:55 | 000,224,816 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/07/30 18:23:13 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/07/30 12:50:31 | 000,041,860 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Trial Agreement 7-29-11rt.rtf
[2011/07/29 19:49:13 | 000,013,316 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\TRIAL AGREEMENT 7-29-11.dotx
[2011/07/29 18:11:18 | 000,102,850 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\AEMF 2011 Addresses.pdf
[2011/07/29 10:26:26 | 000,000,162 | -H-- | M] () -- C:\Documents and Settings\Laura\Desktop\~$IAL AGREEMENT.dotx
[2011/07/29 10:18:51 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2011/07/29 01:24:35 | 000,001,542 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/07/28 12:04:58 | 000,027,282 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Personal Address Book.ADR
[2011/07/27 13:34:55 | 000,000,116 | ---- | M] () -- C:\WINDOWS\NeroDigital.ini
[2011/07/24 15:52:00 | 000,087,420 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Grenser flute ad.rtf
[2011/07/21 11:05:26 | 000,001,032 | ---- | M] () -- C:\WINDOWS\Brpfx04a.ini
[2011/07/21 10:49:39 | 000,000,000 | ---- | M] () -- C:\WINDOWS\brdfxspd.dat
[2011/07/21 10:48:39 | 000,000,153 | ---- | M] () -- C:\WINDOWS\brpcfx.ini
[2011/07/19 03:04:22 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/07/12 11:20:54 | 000,178,536 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\dnssdX.dll
[2011/07/12 11:20:54 | 000,083,816 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\dns-sd.exe
[2011/07/12 11:20:54 | 000,073,064 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\dnssd.dll
[2011/07/10 00:36:04 | 000,006,591 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Aruba packing list.rtf
[2011/07/08 10:07:55 | 000,404,640 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl
[2011/07/07 16:19:16 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/07/07 13:12:37 | 216,548,233 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Zephyr audio 2011.zip
[2011/07/05 16:07:47 | 000,984,970 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\IRS Form 1023.pdf
[4 C:\Documents and Settings\Laura\My Documents\*.tmp files -> C:\Documents and Settings\Laura\My Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/08/01 15:25:00 | 000,000,803 | ---- | C] () -- C:\Documents and Settings\Laura\Start Menu\Programs\Internet Explorer.lnk
[2011/07/30 12:50:30 | 000,041,860 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Trial Agreement 7-29-11rt.rtf
[2011/07/29 19:49:13 | 000,013,316 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\TRIAL AGREEMENT 7-29-11.dotx
[2011/07/29 18:11:17 | 000,102,850 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\AEMF 2011 Addresses.pdf
[2011/07/29 10:26:26 | 000,000,162 | -H-- | C] () -- C:\Documents and Settings\Laura\Desktop\~$IAL AGREEMENT.dotx
[2011/07/29 01:24:35 | 000,001,542 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/07/28 12:04:58 | 000,027,282 | ---- | C] () -- C:\Documents and Settings\Laura\Application Data\Personal Address Book.ADR
[2011/07/28 12:04:30 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2011/07/24 15:52:00 | 000,087,420 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Grenser flute ad.rtf
[2011/07/09 15:32:38 | 000,000,284 | ---- | C] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/07/07 12:55:57 | 216,548,233 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Zephyr audio 2011.zip
[2011/07/05 14:14:55 | 000,984,970 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\IRS Form 1023.pdf
[2011/06/20 13:19:43 | 000,129,024 | ---- | C] () -- C:\WINDOWS\UNWISE.EXE
[2011/06/07 18:29:10 | 000,001,032 | ---- | C] () -- C:\WINDOWS\Brpfx04a.ini
[2011/06/07 18:29:10 | 000,000,153 | ---- | C] () -- C:\WINDOWS\brpcfx.ini
[2011/06/07 18:24:47 | 000,000,114 | ---- | C] () -- C:\WINDOWS\System32\BRLMW03A.INI
[2011/06/07 18:24:47 | 000,000,050 | ---- | C] () -- C:\WINDOWS\System32\BRADM10A.DAT
[2011/06/07 18:24:46 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\BRTCPCON.DLL
[2011/06/07 18:23:43 | 000,000,086 | ---- | C] () -- C:\WINDOWS\Brfaxrx.ini
[2011/06/07 18:23:41 | 000,000,000 | ---- | C] () -- C:\WINDOWS\brdfxspd.dat
[2011/02/03 20:14:44 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/01/30 14:18:55 | 000,007,168 | ---- | C] () -- C:\Documents and Settings\Laura\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/05/18 17:34:51 | 000,532,480 | ---- | C] () -- C:\WINDOWS\System32\CddbPlaylist2Sony.dll
[2010/04/09 23:08:22 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2009/11/21 21:11:55 | 000,043,092 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2009/08/16 19:36:16 | 000,000,190 | ---- | C] () -- C:\WINDOWS\QTW.INI
[2009/08/01 21:20:48 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\PixText.dll
[2009/06/27 14:26:46 | 000,000,037 | ---- | C] () -- C:\WINDOWS\iltwain.ini
[2009/04/27 20:05:08 | 000,163,840 | ---- | C] () -- C:\WINDOWS\System32\12kUBusd.dll
[2009/04/27 19:17:01 | 000,000,000 | ---- | C] () -- C:\WINDOWS\WATCH.INI
[2009/02/19 20:11:02 | 000,000,116 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini
[2009/02/17 13:35:32 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
[2009/02/17 13:05:59 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2009/02/17 12:46:31 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2009/02/17 12:39:56 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2009/02/17 07:33:34 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2009/02/17 07:32:25 | 000,224,816 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2006/02/09 14:46:30 | 000,442,368 | ---- | C] () -- C:\WINDOWS\System32\ZSHP1020.EXE
[2006/02/09 14:46:30 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\VSHP1020.DLL
[2005/03/21 19:48:05 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2005/03/21 19:48:05 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 06:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 06:00:00 | 000,435,260 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 06:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 06:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 06:00:00 | 000,068,156 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 06:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 06:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 06:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 06:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 06:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat

========== LOP Check ==========

[2009/02/18 18:48:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Aim
[2009/02/20 19:33:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Spyware Terminator
[2011/06/07 18:24:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ControlCenter4
[2010/10/28 21:25:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DigiData
[2010/10/22 18:34:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EarthLink
[2009/07/28 20:04:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EarthLink Setup Files
[2009/09/21 18:52:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Musicnotes
[2011/07/30 22:21:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/10/28 19:40:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Radialpoint
[2011/07/30 22:19:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ScanSoft
[2011/03/15 13:46:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Screentime
[2009/07/29 18:24:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2009/02/18 18:45:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2011/06/07 18:18:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\zeon
[2010/08/07 13:35:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/11/21 20:37:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2011/03/13 17:31:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Greg\Application Data\DigiData
[2011/03/15 13:38:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Aim
[2009/11/29 21:46:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Amazon
[2011/06/07 20:11:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\ControlCenter4
[2010/10/28 21:26:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\DigiData
[2009/05/23 08:46:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Foxit
[2009/07/12 19:45:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\FunWebProducts
[2011/06/20 12:45:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Nuance
[2010/08/26 20:35:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Ovusoft
[2011/07/21 10:49:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\PC-FAX TX
[2010/01/24 20:48:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\SmartDraw
[2009/07/03 09:19:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Snapfish
[2011/06/20 12:46:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Zeon
[2011/06/20 12:42:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\Nuance
[2011/08/01 23:00:41 | 000,000,260 | ---- | M] () -- C:\WINDOWS\Tasks\Disk Cleanup.job
[2011/08/02 00:30:08 | 000,000,613 | ---- | M] () -- C:\WINDOWS\Tasks\OnlineBackupManager.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 118 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:7E95B6FD

< End of report >
fluffola2
Active Member
 
Posts: 5
Joined: July 31st, 2011, 1:11 pm

Re: New user - thanks in advance for your help

Unread postby askey127 » August 3rd, 2011, 7:16 am

fluffola2,
First, a few important questions:
  • Is Verizon your Internet provider?
  • Does your Internet provider give you McAfee antivirus or do you buy that on your own?
  • Do you use the Verizon Online backup and sharing service?
  • What do you know about Verizon ServicePoint? Do you get Security notices? Please tell me what you know about it.
----------------------------------------------
Perform a Custom Fix with OTL
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following lines from this Code box:
    Code: Select all
    :processes
    killallprocesses
    
    :OTL
    O15 - HKU\S-1-5-21-602162358-920026266-839522115-1003\..Trusted Domains: oxhp.com ([www] https in Trusted sites)
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
    IE - HKU\S-1-5-21-602162358-920026266-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
    @Alternate Data Stream - 118 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:7E95B6FD
    
    :Reg
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
    "C:\Program Files\RelevantKnowledge\rlvknlg.exe" =-
    "C:\Program Files\EarthLink\EarthLink Protection Control Center\avp.exe" =-
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring" = 0
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
    "DisableMonitoring" = 0
    
    :Files
    C:\Program Files\RelevantKnowledge
    C:\Documents and Settings\Administrator\Application Data\Spyware Terminator
    C:\Documents and Settings\Laura\Application Data\FunWebProducts
    
    :Commands
    [PURITY]
    [EMPTYTEMP]
    [CREATERESTOREPOINT]
    [Reboot]
    
  • Then click the Run Fix button at the top.
  • Let the program run unhindered and reboot the PC when it is done.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

So we are looking for the answers to my initial questions, and the new OTL.txt log
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: New user - thanks in advance for your help

Unread postby fluffola2 » August 3rd, 2011, 2:19 pm

Here are the answers to your questions:

• Is Verizon your Internet provider? Yes
• Does your Internet provider give you McAfee antivirus or do you buy that on your own? We buy the service through Verizon for a monthly fee.
• Do you use the Verizon Online backup and sharing service? Yes
• What do you know about Verizon ServicePoint? Do you get Security notices? Please tell me what you know about it. When I open this program it simply opens a screen pointing to the Verizon Internet Security Suite. I don’t think I get security notices, it just runs a scan once a week and sends updates that are automatically installed. The scan has never informed me that it found any virus or security threat.

I ran the custom fix and then the quick scan - here are the results. --thanks again, Fluffola


OTL logfile created on: 8/3/2011 2:07:40 PM - Run 3
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Laura\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

509.98 Mb Total Physical Memory | 219.91 Mb Available Physical Memory | 43.12% Memory free
1.22 Gb Paging File | 0.55 Gb Available in Paging File | 45.35% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.24 Gb Total Space | 5.17 Gb Free Space | 13.88% Space Free | Partition Type: NTFS

Computer Name: USER-F8CD40B91C | User Name: Laura | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/03 14:04:22 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Laura\My Documents\Downloads\OTL (3).exe
PRC - [2011/07/09 00:51:19 | 001,012,792 | ---- | M] (Google Inc.) -- C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
PRC - [2011/03/24 08:41:42 | 000,188,136 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mfefire.exe
PRC - [2011/03/24 08:41:42 | 000,171,168 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mcshield.exe
PRC - [2010/12/16 09:11:52 | 001,195,920 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2010/11/12 15:17:32 | 000,141,792 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\SystemCore\mfevtps.exe
PRC - [2010/10/26 17:20:52 | 001,196,032 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files\ControlCenter4\BrCcUxSys.exe
PRC - [2010/10/26 17:16:06 | 000,331,776 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files\ControlCenter4\BrCtrlCntr.exe
PRC - [2010/08/11 10:08:24 | 000,024,576 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
PRC - [2010/08/11 10:08:20 | 000,233,472 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
PRC - [2010/08/11 10:08:10 | 000,225,280 | ---- | M] () -- C:\Program Files\Verizon\Online Backup & Sharing\SyncNShare\OnlineBackup.SyncNShare.exe
PRC - [2010/07/13 10:21:00 | 000,028,672 | ---- | M] (DigiData Corp.) -- C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe
PRC - [2010/06/29 18:44:36 | 000,024,576 | ---- | M] (DigiData Corp.) -- C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
PRC - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
PRC - [2010/03/16 16:28:50 | 000,689,392 | ---- | M] (Radialpoint Inc.) -- C:\Program Files\Verizon\VSP\ServicepointService.exe
PRC - [2010/03/16 16:28:46 | 000,468,208 | ---- | M] (Radialpoint Inc.) -- C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
PRC - [2010/03/16 16:28:44 | 004,281,584 | ---- | M] (Verizon) -- C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2002/08/20 10:29:26 | 000,040,960 | ---- | M] (Easy Systems Japan Ltd.) -- C:\WINDOWS\system32\ezSP_Px.exe


========== Modules (SafeList) ==========

MOD - [2011/08/03 14:04:22 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Laura\My Documents\Downloads\OTL (3).exe
MOD - [2011/04/08 16:56:28 | 000,018,176 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee\SiteAdvisor\sahook.dll
MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - [2011/03/24 08:41:42 | 000,188,136 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe -- (mfefire)
SRV - [2011/03/24 08:41:42 | 000,171,168 | ---- | M] () [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2010/11/12 15:17:32 | 000,141,792 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\Common Files\Mcafee\SystemCore\mfevtps.exe -- (mfevtp)
SRV - [2010/08/11 10:08:24 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe -- (OnlineBackupSchedulerService)
SRV - [2010/06/29 18:44:36 | 000,024,576 | ---- | M] (DigiData Corp.) [Auto | Running] -- C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe -- (FilesystemWatcher)
SRV - [2010/04/14 17:47:40 | 000,364,216 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McOobeSv)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2010/04/08 03:47:42 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McAfee SiteAdvisor Service)
SRV - [2010/03/29 08:51:54 | 000,068,000 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus(R)
SRV - [2010/03/16 16:28:50 | 000,689,392 | ---- | M] (Radialpoint Inc.) [Auto | Running] -- C:\Program Files\Verizon\VSP\ServicepointService.exe -- (ServicepointService)
SRV - [2010/01/25 08:22:56 | 000,245,760 | ---- | M] (Brother Industries, Ltd.) [On_Demand | Stopped] -- C:\Program Files\Browny02\BrYNSvc.exe -- (BrYNSvc)
SRV - [2007/02/05 10:11:18 | 000,075,320 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe -- (SSScsiSV)
SRV - [2007/02/05 10:11:16 | 000,112,184 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe -- (SonicStage Back-End Service)
SRV - [2006/12/14 02:21:20 | 000,045,056 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe -- (MSCSPTISRV)
SRV - [2006/12/14 02:02:08 | 000,069,632 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe -- (SPTISRV)
SRV - [2006/12/14 01:46:16 | 000,057,344 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe -- (PACSPTISVR)


========== Driver Services (SafeList) ==========

DRV - [2010/11/12 15:17:32 | 000,386,840 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2010/11/12 15:17:32 | 000,313,288 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2010/11/12 15:17:32 | 000,152,960 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2010/11/12 15:17:32 | 000,095,600 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2010/11/12 15:17:32 | 000,088,544 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfendisk.sys -- (mfendiskmp)
DRV - [2010/11/12 15:17:32 | 000,088,544 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mfendisk.sys -- (mfendisk)
DRV - [2010/11/12 15:17:32 | 000,084,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2010/11/12 15:17:32 | 000,084,072 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\mfetdi2k.sys -- (mfetdi2k)
DRV - [2010/11/12 15:17:32 | 000,055,840 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\cfwids.sys -- (cfwids)
DRV - [2010/11/12 15:17:32 | 000,052,104 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2009/11/02 23:06:12 | 000,011,520 | R--- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BrUsbSib.sys -- (BrUsbSIb) Brother Serial USB Driver(WDM)
DRV - [2009/11/02 23:06:11 | 000,071,424 | R--- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BrSerIb.sys -- (BrSerIb) Brother Serial Interface Driver(WDM)
DRV - [2004/09/17 10:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=13: C:\Program Files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll (Google)
FF - HKLM\Software\MozillaPlugins\@radialpoint.com/SPA,version=1: C:\Program Files\Verizon\VSP\nprpspa.dll (Verizon)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{B7082FAA-CB62-4872-9106-E42DD88EDE45}: C:\Program Files\McAfee\SiteAdvisor [2011/05/24 13:43:29 | 000,000,000 | ---D | M]

[2011/07/07 21:57:07 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Laura\Application Data\Mozilla\Extensions

O1 HOSTS File: ([2004/08/04 06:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll ()
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\Mcafee\SystemCore\ScriptSn.20110514210926.dll (McAfee, Inc.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4 - HKLM..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ControlCenter4] C:\Program Files\ControlCenter4\BrCcBoot.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe (Easy Systems Japan Ltd.)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [Online Backup Auto Update] C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe ()
O4 - HKLM..\Run: [Vault Explorer Cache Watcher] C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe (DigiData Corp.)
O4 - HKLM..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\VSP\VerizonServicepoint.exe (Verizon)
O4 - HKCU..\Run: [7511BF7592C901282FDFC083D455E9F577010A3F._service_run] C:\Documents and Settings\Laura\Local Settings\Application Data\Google\Chrome\Application\chrome.exe (Google Inc.)
O4 - HKCU..\Run: [ISUSPM] File not found
O4 - Startup: C:\Documents and Settings\Laura\Start Menu\Programs\Startup\Online Backup.lnk = C:\Program Files\Verizon\Online Backup & Sharing\SyncNShare\OnlineBackup.SyncNShare.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.exe.imgfarm.com/images/nocach ... .0.1.1.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_26)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/02/17 12:43:21 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell - "" = AutoRun
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{80c34b4b-1ba4-11de-8e8d-0016763a2ec8}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell - "" = AutoRun
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{9bd5e69d-0026-11de-8e53-0016763a2ec8}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/08/03 13:39:49 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Verizon
[2011/08/03 13:31:44 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/08/02 18:48:57 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Laura\My Documents\My Pictures
[2011/08/01 14:30:33 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/07/30 13:46:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\My Documents\Masterclasses and lessons
[2011/07/29 01:24:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\iTunes
[2011/07/29 01:20:15 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/07/29 01:03:35 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/07/28 11:13:53 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Visual Studio
[2011/07/28 11:07:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\Microsoft Help
[2011/07/28 11:06:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Microsoft Help
[2011/07/25 19:32:04 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Desktop\best shots
[2011/07/21 10:48:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Application Data\PC-FAX TX
[2011/07/09 15:32:26 | 000,000,000 | ---D | C] -- C:\Program Files\Apple Software Update
[2011/07/07 22:02:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\offsync
[2011/07/07 21:56:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Application Data\Mozilla
[2011/07/07 21:56:18 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\Local Settings\Application Data\Starfield
[2011/07/07 21:55:58 | 000,000,000 | ---D | C] -- C:\Program Files\Starfield
[2011/07/05 16:33:10 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Laura\My Documents\Ouluska Pass
[4 C:\Documents and Settings\Laura\My Documents\*.tmp files -> C:\Documents and Settings\Laura\My Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/08/03 13:40:50 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/08/03 13:40:37 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/08/03 13:39:53 | 000,000,868 | ---- | M] () -- C:\WINDOWS\tasks\Google Software Updater.job
[2011/08/03 13:39:30 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/08/03 13:39:28 | 534,827,008 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/03 13:32:10 | 000,000,978 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-602162358-920026266-839522115-1003UA.job
[2011/08/03 13:22:01 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/08/03 00:30:05 | 000,000,613 | ---- | M] () -- C:\WINDOWS\tasks\OnlineBackupManager.job
[2011/08/02 23:32:01 | 000,000,926 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-602162358-920026266-839522115-1003Core.job
[2011/08/01 23:00:41 | 000,000,260 | ---- | M] () -- C:\WINDOWS\tasks\Disk Cleanup.job
[2011/08/01 15:25:01 | 000,000,815 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/07/31 10:36:55 | 000,224,816 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/07/30 18:23:13 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/07/30 12:50:31 | 000,041,860 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Trial Agreement 7-29-11rt.rtf
[2011/07/29 19:49:13 | 000,013,316 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\TRIAL AGREEMENT 7-29-11.dotx
[2011/07/29 18:11:18 | 000,102,850 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\AEMF 2011 Addresses.pdf
[2011/07/29 10:26:26 | 000,000,162 | -H-- | M] () -- C:\Documents and Settings\Laura\Desktop\~$IAL AGREEMENT.dotx
[2011/07/29 10:18:51 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2011/07/29 01:24:35 | 000,001,542 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/07/28 12:04:58 | 000,027,282 | ---- | M] () -- C:\Documents and Settings\Laura\Application Data\Personal Address Book.ADR
[2011/07/27 13:34:55 | 000,000,116 | ---- | M] () -- C:\WINDOWS\NeroDigital.ini
[2011/07/24 15:52:00 | 000,087,420 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Grenser flute ad.rtf
[2011/07/21 11:05:26 | 000,001,032 | ---- | M] () -- C:\WINDOWS\Brpfx04a.ini
[2011/07/21 10:49:39 | 000,000,000 | ---- | M] () -- C:\WINDOWS\brdfxspd.dat
[2011/07/21 10:48:39 | 000,000,153 | ---- | M] () -- C:\WINDOWS\brpcfx.ini
[2011/07/19 03:04:22 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/07/10 00:36:04 | 000,006,591 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Aruba packing list.rtf
[2011/07/07 16:19:16 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/07/07 13:12:37 | 216,548,233 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\Zephyr audio 2011.zip
[2011/07/05 16:07:47 | 000,984,970 | ---- | M] () -- C:\Documents and Settings\Laura\My Documents\IRS Form 1023.pdf
[4 C:\Documents and Settings\Laura\My Documents\*.tmp files -> C:\Documents and Settings\Laura\My Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/08/01 15:25:00 | 000,000,803 | ---- | C] () -- C:\Documents and Settings\Laura\Start Menu\Programs\Internet Explorer.lnk
[2011/07/30 12:50:30 | 000,041,860 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Trial Agreement 7-29-11rt.rtf
[2011/07/29 19:49:13 | 000,013,316 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\TRIAL AGREEMENT 7-29-11.dotx
[2011/07/29 18:11:17 | 000,102,850 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\AEMF 2011 Addresses.pdf
[2011/07/29 10:26:26 | 000,000,162 | -H-- | C] () -- C:\Documents and Settings\Laura\Desktop\~$IAL AGREEMENT.dotx
[2011/07/29 01:24:35 | 000,001,542 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2011/07/28 12:04:58 | 000,027,282 | ---- | C] () -- C:\Documents and Settings\Laura\Application Data\Personal Address Book.ADR
[2011/07/28 12:04:30 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\Laura\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2011/07/24 15:52:00 | 000,087,420 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Grenser flute ad.rtf
[2011/07/09 15:32:38 | 000,000,284 | ---- | C] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/07/07 12:55:57 | 216,548,233 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\Zephyr audio 2011.zip
[2011/07/05 14:14:55 | 000,984,970 | ---- | C] () -- C:\Documents and Settings\Laura\My Documents\IRS Form 1023.pdf
[2011/06/20 13:19:43 | 000,129,024 | ---- | C] () -- C:\WINDOWS\UNWISE.EXE
[2011/06/07 18:29:10 | 000,001,032 | ---- | C] () -- C:\WINDOWS\Brpfx04a.ini
[2011/06/07 18:29:10 | 000,000,153 | ---- | C] () -- C:\WINDOWS\brpcfx.ini
[2011/06/07 18:24:47 | 000,000,114 | ---- | C] () -- C:\WINDOWS\System32\BRLMW03A.INI
[2011/06/07 18:24:47 | 000,000,050 | ---- | C] () -- C:\WINDOWS\System32\BRADM10A.DAT
[2011/06/07 18:24:46 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\BRTCPCON.DLL
[2011/06/07 18:23:43 | 000,000,086 | ---- | C] () -- C:\WINDOWS\Brfaxrx.ini
[2011/06/07 18:23:41 | 000,000,000 | ---- | C] () -- C:\WINDOWS\brdfxspd.dat
[2011/02/03 20:14:44 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/01/30 14:18:55 | 000,007,168 | ---- | C] () -- C:\Documents and Settings\Laura\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/05/18 17:34:51 | 000,532,480 | ---- | C] () -- C:\WINDOWS\System32\CddbPlaylist2Sony.dll
[2010/04/09 23:08:22 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2009/11/21 21:11:55 | 000,043,092 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2009/08/16 19:36:16 | 000,000,190 | ---- | C] () -- C:\WINDOWS\QTW.INI
[2009/08/01 21:20:48 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\PixText.dll
[2009/06/27 14:26:46 | 000,000,037 | ---- | C] () -- C:\WINDOWS\iltwain.ini
[2009/04/27 20:05:08 | 000,163,840 | ---- | C] () -- C:\WINDOWS\System32\12kUBusd.dll
[2009/04/27 19:17:01 | 000,000,000 | ---- | C] () -- C:\WINDOWS\WATCH.INI
[2009/02/19 20:11:02 | 000,000,116 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini
[2009/02/17 13:35:32 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
[2009/02/17 13:05:59 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2009/02/17 12:46:31 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2009/02/17 12:39:56 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2009/02/17 07:33:34 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2009/02/17 07:32:25 | 000,224,816 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2006/02/09 14:46:30 | 000,442,368 | ---- | C] () -- C:\WINDOWS\System32\ZSHP1020.EXE
[2006/02/09 14:46:30 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\VSHP1020.DLL
[2005/03/21 19:48:05 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2005/03/21 19:48:05 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 06:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 06:00:00 | 000,435,260 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 06:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 06:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 06:00:00 | 000,068,156 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 06:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 06:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 06:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 06:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 06:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat

========== LOP Check ==========

[2011/06/07 18:24:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ControlCenter4
[2010/10/28 21:25:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DigiData
[2010/10/22 18:34:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EarthLink
[2009/07/28 20:04:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EarthLink Setup Files
[2009/09/21 18:52:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Musicnotes
[2011/07/30 22:21:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/10/28 19:40:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Radialpoint
[2011/07/30 22:19:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ScanSoft
[2011/03/15 13:46:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Screentime
[2009/07/29 18:24:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2009/02/18 18:45:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2011/06/07 18:18:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\zeon
[2010/08/07 13:35:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/11/21 20:37:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2011/03/15 13:38:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Aim
[2009/11/29 21:46:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Amazon
[2011/06/07 20:11:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\ControlCenter4
[2010/10/28 21:26:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\DigiData
[2009/05/23 08:46:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Foxit
[2011/06/20 12:45:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Nuance
[2010/08/26 20:35:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Ovusoft
[2011/07/21 10:49:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\PC-FAX TX
[2010/01/24 20:48:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\SmartDraw
[2009/07/03 09:19:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Snapfish
[2011/06/20 12:46:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Laura\Application Data\Zeon
[2011/08/01 23:00:41 | 000,000,260 | ---- | M] () -- C:\WINDOWS\Tasks\Disk Cleanup.job
[2011/08/03 00:30:05 | 000,000,613 | ---- | M] () -- C:\WINDOWS\Tasks\OnlineBackupManager.job

========== Purity Check ==========



< End of report >
fluffola2
Active Member
 
Posts: 5
Joined: July 31st, 2011, 1:11 pm

Re: New user - thanks in advance for your help

Unread postby askey127 » August 4th, 2011, 7:33 am

fluffola2,
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

Java Auto Updater
Java(TM) 6 Update 24

Take extra care in answering questions posed by any Uninstaller.
------------------------------------------------------------
Download and Install the latest version of Java Runtime Environment from here : http://www.oracle.com/technetwork/java/javase/downloads/index.html, and install it to your computer.
In the first section on the page, labeled Java SE 7(JDK or JRE), click on the button labeled Download JRE. Do NOT choose the button labeled "Download JDK".
If it won't allow you to get past the "Agree to the license" dialog, you will need to set your browser to temporarily allow scripts.
Check the button to agree to the license.
Select the link for your Platform Windows x86 offline, and click it.
Download it, choose Save, and save it to your desktop.
Then doubleclick it on your desktop, and it will install the newest version of Java for you to use.
When it finishes, you can remove the Installer from your desktop.
----------------------------------------------
Perform CleanUp with OTL
Start OTL and click the Clean Up button.
This will remove some tools and files that we used
----------------------------------------------
Run Temp File Cleaner (TFC.exe)
Double click to run it.
When it's done, it will report the total size of files removed. If it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
----------------------------------------------
Defragment the Hard Drive
Click on Start, All Programs, Accessories, System Tools, Disk Defragmenter.
When the dialog comes up, C: Drive will be highlighted.
Click the button labeled Defragment.
Go for a coffee. This may take a while. You can watch progress.
Hopefully, there is enough space to defragment the drive

You may be good to go.
Let me know how it's running.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: New user - thanks in advance for your help

Unread postby askey127 » August 8th, 2011, 12:24 pm

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
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