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Videos dont load eg. youtube

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Videos dont load eg. youtube

Unread postby compo84 » July 20th, 2011, 5:43 pm

Hello, I`m unsure why but whilst I can load up youtube and see the comments and such, the videos, media dont load, same goes for bbc and all other such sites, this has been happening for the last couple of days or so, when I start up my pc I get this reg clean registry scanner pretty much stright away, this has only been happening for the last week or so and I have no idea how it got there, also I read that windows vista now has no support and I think thats what my pc uses so maybe that is why, I`d be glad if you can help me out.

thanks, Richard

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_26
Run by fred at 21:01:44 on 2011-07-20
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.2047.934 [GMT 1:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\runservice.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\fred\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\24BW0FE7\dds[1].scr
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: SearchElf 1.2 Toolbar: {f4e6547e-325b-403c-a3bb-ad29ed37a92f} - c:\program files\searchelf_1.2\tbSear.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - c:\program files\alot\bin\alot.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\google\google_bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SearchElf 1.2 Toolbar: {f4e6547e-325b-403c-a3bb-ad29ed37a92f} - c:\program files\searchelf_1.2\tbSear.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
TB: SearchElf 1.2 Toolbar: {f4e6547e-325b-403c-a3bb-ad29ed37a92f} - c:\program files\searchelf_1.2\tbSear.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
uRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [Google Update] "c:\users\fred\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10o_ActiveX.exe -update activex
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [toolbar_eula_launcher] c:\program files\packard bell\google_eula\EULALauncher.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/stati ... 0.31.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\fred\appdata\roaming\mozilla\firefox\profiles\5j9nhczo.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox? ... S:official
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-5-28 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-5-28 744568]
R1 archlp;archlp;c:\windows\system32\drivers\archlp.sys [2009-7-28 10624]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110701.001\BHDrvx86.sys [2011-7-6 810616]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110716.031\IDSvix86.sys [2011-7-19 367736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-5-28 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys [2011-5-28 331384]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2010-1-7 2560]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-5-28 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-10 105592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-28 30192]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-07-20 19:35:49 388096 ----a-r- c:\users\fred\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-19 09:13:28 -------- d-----w- c:\program files\common files\Steam
2011-07-19 09:13:24 -------- d-----w- c:\program files\Steam
2011-07-13 11:55:03 2042368 ----a-w- c:\windows\system32\win32k.sys
2011-07-13 11:54:54 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-07-13 11:54:54 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-07-04 15:57:19 14744 ----a-w- c:\users\fred\appdata\roaming\microsoft\identitycrl\production\ppcrlconfig.dll
2011-07-01 10:04:05 -------- d-----w- c:\program files\alot
2011-06-29 12:35:52 276992 ----a-w- c:\windows\system32\schannel.dll
2011-06-25 11:02:23 -------- d-----w- c:\users\fred\appdata\roaming\Systweak
2011-06-25 11:02:02 17280 ----a-w- c:\windows\system32\roboot.exe
2011-06-25 11:02:00 -------- d-----w- c:\program files\RegClean Pro
.
==================== Find3M ====================
.
2011-07-20 16:50:04 2857 --sha-w- c:\windows\system32\mmf.sys
2011-05-28 09:30:13 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-05-10 07:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 07:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-04 03:52:22 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-02 15:58:28 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 12:49:57 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 12:49:55 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-29 12:49:51 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-29 12:49:44 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-29 12:49:35 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
============= FINISH: 21:02:43.50 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 9/22/2009 3:43:14 AM
System Uptime: 7/20/2011 5:49:08 PM (4 hours ago)
.
Motherboard: PACKARD BELL BV | | GA-T671MG
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz | Socket 775 | 1200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 458 GiB total, 350.686 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 9 Plugin
Adobe Reader 8
Adobe Shockwave Player
Adobe Shockwave Player 11.5
ALOT Toolbar
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Arcsoft TotalMedia Extreme
Battlefield 2(TM)
Battlefield Heroes
Bonjour
Browser Address Error Redirector
Conduit Engine
Cricket Coach 2009 3.12
Driver Detective
Firefox
Flash Player 9 Internet Explorer
Football Manager 2010
GearDrvs
Google BAE
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
GoogleDesktop
GoogleToolbar
HexWar Game Launcher Version 6.4.0
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Infocentre Rev. 2.0
International Cricket Captain 2010
iTunes
Java Auto Updater
Java(TM) 6 Update 26
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010 (Beta)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Excel MUI (English) 2010 (Beta)
Microsoft Office Home and Business 2010
Microsoft Office OneNote MUI (English) 2010 (Beta)
Microsoft Office Outlook MUI (English) 2010 (Beta)
Microsoft Office PowerPoint MUI (English) 2010 (Beta)
Microsoft Office Proof (English) 2010 (Beta)
Microsoft Office Proof (French) 2010 (Beta)
Microsoft Office Proof (Spanish) 2010 (Beta)
Microsoft Office Proofing (English) 2010 (Beta)
Microsoft Office Publisher MUI (English) 2010 (Beta)
Microsoft Office Send-a-Smile
Microsoft Office Shared MUI (English) 2010 (Beta)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Single Image 2010 (Beta)
Microsoft Office Word MUI (English) 2010 (Beta)
Microsoft Outlook Hotmail Connector 32-bit (Beta)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Mozilla Firefox (2.0)
Norton 360
Norton 360 Premier Edition
Norton Security Scan
NVIDIA Drivers
Packard Bell ImageWriter
Packard Bell LCD Test
Packard Bell Registration
Packard Bell Updator
Picasa 2
Picasa2
PunkBuster Services
QuickTime
Realtek HD Audio V6.0.1.5413
Realtek High Definition Audio Driver
RegClean Pro
RiskII (remove only)
Rome: Total War Gold Edition
Safari
SearchElf 1.2 Toolbar
SeaTools for Windows
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
SetUp My PC
Shockwave player 10
Skype 3.5.2.239
Skype™ 3.5
Steam
TalonSoft's Eastern Front II
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Video SIS V7.14.10.5090
VoiceOver Kit
.
==== Event Viewer Messages From Past Week ========
.
7/20/2011 5:51:50 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.
7/20/2011 5:51:50 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/20/2011 5:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
7/20/2011 5:49:46 PM, Error: EventLog [6008] - The previous system shutdown at 17:48:18 on 20/07/2011 was unexpected.
7/19/2011 4:00:27 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.105 for the Network Card with network address 001D7D2777BA has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
7/19/2011 10:14:40 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
7/19/2011 10:14:40 AM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/17/2011 8:37:32 AM, Error: EventLog [6008] - The previous system shutdown at 08:36:05 on 17/07/2011 was unexpected.
7/16/2011 11:19:55 AM, Error: EventLog [6008] - The previous system shutdown at 11:18:15 on 16/07/2011 was unexpected.
7/15/2011 12:45:21 PM, Error: BROWSER [8019] - The browser was unable to promote itself to master browser. The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in the event log in Event Viewer.
7/15/2011 11:01:59 AM, Error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is GEMMA-PC.
7/15/2011 10:41:18 AM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.105. The computer with the IP address 192.168.0.102 did not allow the name to be claimed by this computer.
7/15/2011 10:40:47 AM, Error: EventLog [6008] - The previous system shutdown at 10:38:09 on 15/07/2011 was unexpected.
.
==== End Of File ===========================
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am
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Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 23rd, 2011, 9:04 am

Hello and Welcome to Anti-Malware Forums.Image
Introduction and rules :
  • I'm xixo_12 and really glad to help you.
  • You're advised to refrain running any self fixes until I give the "All Clean Speech"
  • Instruction in this topic is special create for current problem and don't apply those on another system.
  • You're advised to ask for any uncertainty.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.

Please make sure you have done your reading on this topic : How to get help at this forum
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Now, we will start the collaboration.
Do keep in mind, removing malware is one of hazardous undertaking. I'm ready to share what I have learn through years in removing malware but I'm also fallible.
You're advised to back up all the important data before we start.
Note : Due to limitation, Windows Vista require user to Right click > Run as Administrator to use the tools.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Next,
CKScanner.
Please download from HERE and save to the desktop.
  • Right click on CKScanner.exe > Run as Administrator to run it and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Next,
MGADiag.
Please download from HERE and save to the desktop.
  • Right click on MGADiag.exe > Run as Administrator to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in. Save this file MGADiag.txt and post it in your next reply.

What you need to post
Checklist.
  • Content of CKFiles.txt
  • Content of MGADiag.txt
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 23rd, 2011, 4:51 pm

Hi, thanks for helping.

CKScanner - Additional Security Risks - These are not necessarily bad
scanner sequence 3.MN.11.HQAPBK
----- EOF -----



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9Q27C-6CWD7-MQ3CQ
Windows Product Key Hash: qhMbHikwhp/jGNClWTyMpDZP8h0=
Windows Product ID: 89578-OEM-7332157-00115
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {4C41F1C9-F6E3-4CAF-BE80-6DC3558B66A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Users\fred\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C41F1C9-F6E3-4CAF-BE80-6DC3558B66A3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MQ3CQ</PKey><PID>89578-OEM-7332157-00115</PID><PIDType>2</PIDType><SID>S-1-5-21-4116100530-597969668-2571290681</SID><SYSTEM><Manufacturer>PACKARD BELL BV</Manufacturer><Model>IMEDIA J2422</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,</Manufacturer><Version>Si671V14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>F5313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDTNB00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500115-02-1033-6000.0000-2642009
Installation ID: 033542064611768743108761766110550873099240610803638375
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: MQ3CQ
License Status: Licensed

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJRkyTo9wkFgkb7BAKLgv1Yi8vQQDjDPrFYqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PacBel PBDTNB00
FACP PacBel PBDTNB00
HPET PacBel PBDTNB00
MCFG PacBel PBDTNB00
WDRT PacBel PBDTNB00
SLIC PacBel PBDTNB00
SSDT PmRef CpuPm
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 23rd, 2011, 6:38 pm

Hi,
Let's proceed

First,
Remove programs.
Please Click Start > Control Panel > Programs and Features
Remove the listed program(s) by clicking Uninstall/Change.
ALOT Toolbar
Conduit Engine
SearchElf 1.2 Toolbar

If some program(s) listed above are not in present, please do not panic and proceed to the next step.

Next,
Advices.
===============================

Registry related program.

Punkbuster.
  • Punkbuster can take control over various aspects of your computer, and some gaming tools not unlike Punkbuster also hinder their removals.
  • By the definition we handle here, Punkbuster is actual SPYWARE. Therefore, I now ask you to choose from the options below:
    1. Either we try to leave Punkbuster alone but there is NO guarantee a spyware component doesn't 'accidentally' get taken out; so Punkbuster might break.
      This will break your ability to play games using Punkbuster enabled servers.
    2. We can just remove Punkbuster. You can reinstall it afterwards if you wish, but please keep in mind that it is SPYWARE.
    3. Another option is to not clean this computer at all. This ensures Punkbuster will continue to function.

Please let me know what you would like to do after reading my advices.

===============================

Next,
Reboot into the usual account.

Next,
Malwarebytes' Anti-Malware.
Download Malwarebytes' Anti-Malware here and save to the desktop.
  • Right click on mbam-setup.exe > Run as Administrator and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
    Image
  • Refer to above image and then click Remove Selected to proceed.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
Note:
  • The log can also be found here:
    C:\Users\Username\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.


What you need to post
Checklist.
  • Respond to my advice.
  • Content of MBAM log
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 24th, 2011, 11:59 am

Yes I would like punkbuster and reg cleaner removed, I ran the mbam scan and it was clean.
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 25th, 2011, 8:33 am

Hi,

Please run again DDS for my review.
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 25th, 2011, 4:46 pm

DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_26
Run by fred at 21:26:30 on 2011-07-25
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.2047.1225 [GMT 1:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\runservice.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Steam\SteamService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
c:\Users\fred\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\24BW0FE7\dds[1].scr
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\google\google_bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
TB: {F4E6547E-325B-403C-A3BB-AD29ED37A92F} - No File
uRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [Google Update] "c:\users\fred\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [toolbar_eula_launcher] c:\program files\packard bell\google_eula\EULALauncher.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/stati ... 0.31.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\fred\appdata\roaming\mozilla\firefox\profiles\5j9nhczo.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox? ... S:official
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-5-28 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-5-28 744568]
R1 archlp;archlp;c:\windows\system32\drivers\archlp.sys [2009-7-28 10624]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110701.001\BHDrvx86.sys [2011-7-6 810616]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110722.031\IDSvix86.sys [2011-7-23 367736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-5-28 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys [2011-5-28 331384]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2010-1-7 2560]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-5-28 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-10 105592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-28 30192]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
.
=============== Created Last 30 ================
.
2011-07-24 14:22:58 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-24 14:22:53 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-23 20:49:23 -------- d-----w- C:\MGADiagToolOutput
2011-07-22 21:27:18 -------- d-----w- c:\users\fred\appdata\roaming\The Creative Assembly
2011-07-21 10:03:49 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-21 10:03:46 -------- d-----w- c:\programdata\McAfee Security Scan
2011-07-21 10:03:43 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-20 19:35:49 388096 ----a-r- c:\users\fred\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-19 09:13:28 -------- d-----w- c:\program files\common files\Steam
2011-07-19 09:13:24 -------- d-----w- c:\program files\Steam
2011-07-13 11:55:03 2042368 ----a-w- c:\windows\system32\win32k.sys
2011-07-13 11:54:54 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-07-13 11:54:54 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-07-04 15:57:19 14744 ----a-w- c:\users\fred\appdata\roaming\microsoft\identitycrl\production\ppcrlconfig.dll
2011-06-29 12:35:52 276992 ----a-w- c:\windows\system32\schannel.dll
.
==================== Find3M ====================
.
2011-07-25 11:26:08 2857 --sha-w- c:\windows\system32\mmf.sys
2011-07-07 12:08:48 17280 ----a-w- c:\windows\system32\roboot.exe
2011-05-28 09:30:13 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-05-10 07:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 07:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-04 03:52:22 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-02 15:58:28 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 12:49:57 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 12:49:55 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-29 12:49:51 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-29 12:49:44 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-29 12:49:35 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
============= FINISH: 21:31:39.44 ===============
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 27th, 2011, 2:19 am

There is one more log, please include that log too.

Thanks!
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 28th, 2011, 4:09 pm

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_26
Run by fred at 20:54:15 on 2011-07-28
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.2047.654 [GMT 1:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\runservice.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Norton 360 Premier Edition\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Steam\SteamService.exe
c:\program files\steam\steamapps\common\rome total war gold\RomeTW.exe
C:\Program Files\Steam\GameOverlayUI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\google\google_bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\coIEPlg.dll
TB: {F4E6547E-325B-403C-A3BB-AD29ED37A92F} - No File
uRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [Google Update] "c:\users\fred\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [toolbar_eula_launcher] c:\program files\packard bell\google_eula\EULALauncher.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/stati ... 0.31.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{249670B7-DC52-4E58-B0ED-7F2EC73493A3} : DhcpNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\fred\appdata\roaming\mozilla\firefox\profiles\5j9nhczo.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox? ... S:official
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-5-28 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-5-28 744568]
R1 archlp;archlp;c:\windows\system32\drivers\archlp.sys [2009-7-28 10624]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-23 815736]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110727.030\IDSvix86.sys [2011-7-28 367736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-5-28 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys [2011-5-28 331384]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2010-1-7 2560]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-5-28 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-10 105592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-28 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-07-25 20:49:10 70992 ----a-w- c:\windows\system32\XAPOFX1_2.dll
2011-07-25 20:49:10 514384 ----a-w- c:\windows\system32\XAudio2_3.dll
2011-07-25 20:49:10 235856 ----a-w- c:\windows\system32\xactengine3_3.dll
2011-07-25 20:49:09 23376 ----a-w- c:\windows\system32\X3DAudio1_5.dll
2011-07-24 14:22:58 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-24 14:22:53 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-23 20:49:23 -------- d-----w- C:\MGADiagToolOutput
2011-07-22 21:27:18 -------- d-----w- c:\users\fred\appdata\roaming\The Creative Assembly
2011-07-21 10:03:49 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-21 10:03:46 -------- d-----w- c:\programdata\McAfee Security Scan
2011-07-21 10:03:43 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-20 19:35:49 388096 ----a-r- c:\users\fred\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-19 09:13:28 -------- d-----w- c:\program files\common files\Steam
2011-07-19 09:13:24 -------- d-----w- c:\program files\Steam
2011-07-13 11:55:03 2042368 ----a-w- c:\windows\system32\win32k.sys
2011-07-13 11:54:54 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-07-13 11:54:54 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-07-04 15:57:19 14744 ----a-w- c:\users\fred\appdata\roaming\microsoft\identitycrl\production\ppcrlconfig.dll
2011-06-29 12:35:52 276992 ----a-w- c:\windows\system32\schannel.dll
.
==================== Find3M ====================
.
2011-07-28 10:30:52 2857 --sha-w- c:\windows\system32\mmf.sys
2011-07-07 12:08:48 17280 ----a-w- c:\windows\system32\roboot.exe
2011-05-28 09:30:13 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-05-10 07:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 07:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-04 03:52:22 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-02 15:58:28 738816 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 20:55:49.28 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 9/22/2009 3:43:14 AM
System Uptime: 7/28/2011 11:30:04 AM (10 hours ago)
.
Motherboard: PACKARD BELL BV | | GA-T671MG
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz | Socket 775 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 458 GiB total, 348.522 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP394: 5/28/2011 1:50:10 PM - Scheduled Checkpoint
RP395: 5/30/2011 1:50:20 PM - Device Driver Package Install: Apple, Inc. Universal Serial Bus controllers
RP396: 5/30/2011 1:51:50 PM - Device Driver Package Install: Apple Network adapters
RP397: 6/1/2011 5:02:32 PM - Scheduled Checkpoint
RP398: 6/3/2011 5:35:07 PM - Scheduled Checkpoint
RP399: 6/6/2011 6:41:30 PM - Scheduled Checkpoint
RP400: 6/7/2011 5:01:06 PM - Scheduled Checkpoint
RP401: 6/9/2011 11:01:02 AM - Scheduled Checkpoint
RP402: 6/10/2011 4:41:38 PM - Scheduled Checkpoint
RP403: 6/17/2011 5:56:49 PM - Scheduled Checkpoint
RP404: 6/18/2011 12:07:06 PM - Windows Update
RP405: 6/18/2011 12:32:31 PM - Device Driver Package Install: Apple, Inc. Universal Serial Bus controllers
RP406: 6/18/2011 12:33:10 PM - Device Driver Package Install: Apple Network adapters
RP407: 6/19/2011 11:01:34 AM - Windows Update
RP408: 6/23/2011 4:00:42 PM - Scheduled Checkpoint
RP409: 6/25/2011 6:25:03 PM - Scheduled Checkpoint
RP410: 6/30/2011 9:29:13 AM - Windows Update
RP411: 7/1/2011 11:13:38 AM - Restore Operation
RP412: 7/1/2011 11:36:42 AM - Restore Operation
RP413: 7/1/2011 11:45:02 AM - Restore Operation
RP414: 7/2/2011 2:58:48 PM - Scheduled Checkpoint
RP415: 7/6/2011 7:59:01 PM - Scheduled Checkpoint
RP416: 7/7/2011 3:12:26 PM - Scheduled Checkpoint
RP417: 7/14/2011 12:13:28 PM - Windows Update
RP418: 7/19/2011 10:09:24 AM - Removed Steam
RP419: 7/19/2011 10:13:05 AM - Installed Steam
RP420: 7/19/2011 1:41:35 PM - Installed Java(TM) 6 Update 26
RP421: 7/20/2011 8:35:03 PM - Installed HiJackThis
RP423: 7/25/2011 9:46:50 PM - Installed DirectX
RP424: 7/25/2011 9:49:31 PM - Installed Microsoft Visual C++ 2005 Redistributable
RP426: 7/26/2011 5:15:01 PM - Removed International Cricket Captain 2010
RP427: 7/27/2011 11:27:14 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 9 Plugin
Adobe Reader 8
Adobe Shockwave Player
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Arcsoft TotalMedia Extreme
Battlefield 2(TM)
Battlefield Heroes
Bonjour
Browser Address Error Redirector
Cricket Coach 2009 3.12
Driver Detective
Empire: Total War Demo
Firefox
Flash Player 9 Internet Explorer
Football Manager 2010
GearDrvs
Google BAE
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
GoogleDesktop
GoogleToolbar
HexWar Game Launcher Version 6.4.0
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Infocentre Rev. 2.0
iTunes
Java Auto Updater
Java(TM) 6 Update 26
Malwarebytes' Anti-Malware version 1.51.1.1800
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010 (Beta)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Excel MUI (English) 2010 (Beta)
Microsoft Office Home and Business 2010
Microsoft Office OneNote MUI (English) 2010 (Beta)
Microsoft Office Outlook MUI (English) 2010 (Beta)
Microsoft Office PowerPoint MUI (English) 2010 (Beta)
Microsoft Office Proof (English) 2010 (Beta)
Microsoft Office Proof (French) 2010 (Beta)
Microsoft Office Proof (Spanish) 2010 (Beta)
Microsoft Office Proofing (English) 2010 (Beta)
Microsoft Office Publisher MUI (English) 2010 (Beta)
Microsoft Office Send-a-Smile
Microsoft Office Shared MUI (English) 2010 (Beta)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Single Image 2010 (Beta)
Microsoft Office Word MUI (English) 2010 (Beta)
Microsoft Outlook Hotmail Connector 32-bit (Beta)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Mozilla Firefox (2.0)
Napoleon: Total War Demo
Norton 360
Norton 360 Premier Edition
Norton Security Scan
NVIDIA Drivers
Packard Bell ImageWriter
Packard Bell LCD Test
Packard Bell Registration
Packard Bell Updator
Picasa 2
Picasa2
PunkBuster Services
QuickTime
Realtek HD Audio V6.0.1.5413
Realtek High Definition Audio Driver
RegClean Pro
RiskII (remove only)
Rome: Total War Gold Edition
Safari
SeaTools for Windows
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
SetUp My PC
Shockwave player 10
Skype 3.5.2.239
Skype™ 3.5
Steam
TalonSoft's Eastern Front II
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Video SIS V7.14.10.5090
VoiceOver Kit
.
==== Event Viewer Messages From Past Week ========
.
7/27/2011 11:25:19 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
7/27/2011 11:25:19 AM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/22/2011 8:54:00 AM, Error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is GEMMA-PC.
7/22/2011 8:32:01 AM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.105. The computer with the IP address 192.168.0.102 did not allow the name to be claimed by this computer.
7/22/2011 3:30:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
7/22/2011 3:29:36 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service.
7/22/2011 10:37:23 AM, Error: BROWSER [8019] - The browser was unable to promote itself to master browser. The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in the event log in Event Viewer.
7/21/2011 7:38:20 AM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort1.
.
==== End Of File ===========================

Hi sorry about that thought I`d done it right, I hope this time I have, thanks.
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 29th, 2011, 10:00 am

Hi,
Let's proceed.
No worries, we will take it slowly ;)

First,
Uninstall Punkbuster
Please download this application.
  • Right click on pbsvc.exe > Run as an Administrator. > Click on Uninstall/Remove PunkBuster Service > Click on Next> > Click on I Agree > Click on Finish after the removal is done.
  • Once finished, click Start>Run and copy and paste this:
    Code: Select all
    cmd /c for %i in (A B K) do sc delete PnkBstr%i
  • Click OK. A black box will flash very briefly, this is normal.
  • Double click My Computer on your desktop and browse to c:\windows\system32\drivers
  • Delete this file if it's there: PnkBstrK.sys

Next,
Remove programs.
Please Click Start > Control Panel > Programs and Features
Remove the listed program(s) by clicking Uninstall/Change.
RegClean Pro

If some program(s) listed above are not in present, please do not panic and proceed to the next step.

Next,
Reboot into the usual account.

Next,
Analyze file(s).
Please visit Jotti.
Click on browse > copy below link (one by one) and paste on the File name box > Click Open:
c:\windows\system32\mmf.sys
c:\windows\system32\roboot.exe

  • Press Submit file - this will submit the file for testing.
  • Please wait for all the scanners to finish then copy and paste the permalink (web address) in your next response.
Example of web address :
Image

Next,
Discussion.
I noticed there is a lot of browser software such as IE and mozilla.
Which one you use?
Both of them consider outdated. Do you know how to update them?
If no, I will guide you. Please let me know

What you need to post
Checklist.
  • Web links
  • Respond to our discussion
User avatar
xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 29th, 2011, 4:39 pm

Hi.

http://virusscan.jotti.org/en-gb (File is empty (0 bytes!)
http://virusscan.jotti.org/en-gb/scanre ... d52875ce54

We only use the IE web browser, I don`t think that the firefox one has ever worked, I would like helping on updating IE thankyou.
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » July 31st, 2011, 7:16 am

Hi,
Let's proceed.

First,
ATF by Atribune
Please download HERE and save to the desktop. Right click on ATF Cleaner.exe > Run as Administrator to open it.
Under Main choose:
    choose: Select All
    Click the Empty Selected button.
if you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
if you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program

Next,
Remove programs.
Please Click Start > Control Panel > Programs and Features
Remove the listed program(s) by clicking Uninstall/Change.
Mozilla Firefox (2.0)

If some program(s) listed above are not in present, please do not panic and proceed to the next step.

Next,
Reboot into usual account.

Next,
IE Update.
Please click the Download Link.
Choose your languange and proceed to choose Windows Vista 32-Bit and click on download.
Install them and allow system to reboot.

What you need to post
Checklist.
  • Please let me know about your system. Any problem left?
User avatar
xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby compo84 » July 31st, 2011, 4:08 pm

Hi, the computer seems to be running fine now, thanks for all your help.
compo84
Regular Member
 
Posts: 30
Joined: December 8th, 2006, 8:35 am

Re: Videos dont load eg. youtube

Unread postby xixo_12 » August 2nd, 2011, 10:49 am

Good! :wub:
Your system now is clean.
Let's do some cleaning and management.

Please note: Due to the restrictions on Vista, all tools should be started by Right-Click ---> Run As Administrator

You can proceed to delete remaining tools that involved in this process (if any).

Additional Information :

SpywareBlaster.
  • SpywareBlaster help your Internet Explorer more strong as it will help to block known malicious ActiveX
  • A tutorial on installing & using this product can be found HERE

Antivirus.
  • Antivirus help you to give the maximum protection for the system.
  • You are advice to have only ONE antivirus running on the system.
  • Please keep it update regurlarly.

WinPatrol.
  • Unwanted things always occur behind your knowledge. Let's this software take the snapshot of it.
  • For more information and installation can be found HERE

Windows/Program Update.
Please make sure to have your Windows Automatic Update turn ON or you can do it manually.
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
  • Go to Start > All Programs > Windows Update
To update Office
  • Open up any Office program.
  • Go to Help > Check for Updates

You always can refer at both website to check either any updates are needed for your system.

Information.

Safe surfing! :)
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xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Videos dont load eg. youtube

Unread postby Wingman » August 2nd, 2011, 11:06 am

As your problems appear to have been resolved, this topic is now closed.
We are pleased we could help you resolve your computer's malware issues.

If you are satisfied with our assistance and wish to donate to help with the costs of this volunteer site, please read :
Donations For Malware Removal
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Wingman
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Location: East Coast, USA
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