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Sending spam e-mails. Firefox works but explorer doesn't.

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Sending spam e-mails. Firefox works but explorer doesn't.

Unread postby JennG » July 10th, 2011, 11:24 pm

People have been getting sent spam e-mails from me. Also Mozilla Firefox works, though it won't download Flash; but when I try to open up Internet Explorer it can't display the page. I ran a trend Micro HijackThis scan if the information can be of any use.

I use this computer for my online classes. Please help! :cat:


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Jennifer at 20:02:12 on 2011-07-10
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.463 [GMT -7:00]
.
AV: Norton Internet Security *Disabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: Norton Internet Security *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\wdm\STacSV.exe
svchost.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\HP\HPBTWD.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\syncables\syncables desktop\Syncables.exe
C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\syncables\syncables desktop\MigoMapi.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
uInternet Settings,ProxyServer = http=127.0.0.1:47392
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [xnugtqvq] c:\docume~1\jennifer\locals~1\temp\aryysunsg\ygghbdixsik.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [HP BTW Detect Program] c:\program files\hp\HPBTWD.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [Syncables] c:\program files\syncables\syncables desktop\Syncables.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.co ... 4.22.0.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{70564003-4810-4512-897F-1105A7C97759} : DhcpNameServer = 192.168.1.1
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jennifer\application data\mozilla\firefox\profiles\25f32wjd.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.ftp - sbceo.org
FF - prefs.js: network.proxy.ftp_port - 3128
FF - prefs.js: network.proxy.gopher - sbceo.org
FF - prefs.js: network.proxy.gopher_port - 3128
FF - prefs.js: network.proxy.http - sbceo.org
FF - prefs.js: network.proxy.http_port - 3128
FF - prefs.js: network.proxy.socks - sbceo.org
FF - prefs.js: network.proxy.socks_port - 3128
FF - prefs.js: network.proxy.ssl - sbceo.org
FF - prefs.js: network.proxy.ssl_port - 3128
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-6-14 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-6-14 15856]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [2008-9-24 103792]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl0c5313f0;MpKsl0c5313f0;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c325ca7f-7583-470d-8403-93efaa4017c5}\MpKsl0c5313f0.sys [2011-7-10 28752]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-6-14 25584]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2008-12-11 125424]
R2 BOTService;BOTService;c:\program files\roxio\backontrack\instant restore\BOTService.exe [2009-3-19 203248]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-6-14 113664]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-13 102448]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-3-2 38912]
S1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091021.001\IDSXpx86.sys [2009-10-23 329080]
S1 MpKslea2d9d0b;MpKslea2d9d0b;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{40364dc5-4961-4c3a-9248-68b4e47d766f}\mpkslea2d9d0b.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{40364dc5-4961-4c3a-9248-68b4e47d766f}\MpKslea2d9d0b.sys [?]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091030.035\NAVENG.SYS [2009-10-30 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091030.035\NAVEX15.SYS [2009-10-30 1323568]
S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rts5121.sys --> c:\windows\system32\drivers\RTS5121.sys [?]
S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]
.
=============== Created Last 30 ================
.
2011-07-11 02:44:16 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c325ca7f-7583-470d-8403-93efaa4017c5}\MpKsl0c5313f0.sys
2011-07-11 02:43:20 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c325ca7f-7583-470d-8403-93efaa4017c5}\mpengine.dll
2011-06-30 16:08:54 912344 ----a-w- c:\program files\mozilla firefox\firefox.exe
2011-06-17 20:52:31 -------- d-----w- c:\windows\SxsCaPendDel
2011-06-16 21:50:52 766464 ----a-w- c:\program files\common files\microsoft shared\vgx\vgx.dll
2011-06-16 21:50:52 766464 ------w- c:\windows\system32\dllcache\vgx.dll
2011-06-16 21:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-16 21:49:54 138496 ------w- c:\windows\system32\dllcache\afd.sys
2011-06-16 21:49:48 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-06-16 21:49:48 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-06-16 21:49:05 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-16 21:49:05 456320 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2011-06-16 21:49:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-16 21:49:00 692736 ------w- c:\windows\system32\dllcache\inetcomm.dll
.
==================== Find3M ====================
.
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-25 15:51:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 15:51:57 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-04-25 15:51:57 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-04-25 15:51:57 17408 ----a-w- c:\windows\system32\corpol.dll
2011-04-25 12:01:21 389120 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 20:03:24.03 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/11/2009 5:09:07 AM
System Uptime: 7/10/2011 7:32:01 PM (1 hours ago)
.
Motherboard: Hewlett-Packard | | 308F
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | CPU 1 | 1596/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 136.029 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_8086&DEV_27AE&SUBSYS_308F103C&REV_03\3&11583659&0&10
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_8086&DEV_27AE&SUBSYS_308F103C&REV_03\3&11583659&0&10
Service:
.
Class GUID:
Description: Video Controller
Device ID: PCI\VEN_8086&DEV_27A6&SUBSYS_308F103C&REV_03\3&11583659&0&11
Manufacturer:
Name: Video Controller
PNP Device ID: PCI\VEN_8086&DEV_27A6&SUBSYS_308F103C&REV_03\3&11583659&0&11
Service:
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
AIM 6
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Broadcom 802.11 Wireless LAN Adapter
Compatibility Pack for the 2007 Office system
Default Manager
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB949764)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP BatteryCheck 2.10 A2
HP Doc Viewer
HP Help and Support
HP Mobile Broadband Setup Utility
HP User Guides 0139
HP Wireless Assistant
HpSdpAppCoreApp
IDT Audio
Java 2 Runtime Environment, SE v1.4.1_03
Java(TM) 6 Update 15
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Live Search Toolbar
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.6.18)
MSXML 6.0 Parser
Norton Internet Security
Roxio BackOnTrack
Roxio Disaster Recovery
Roxio Instant Restore
Roxio Instant Restore Recovery Disk
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Spelling Dictionaries Support For Adobe Reader 9
Synaptics Pointing Device Driver
syncables desktop
System Requirements Lab for Intel
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB2.0 Card Reader Software
Viewpoint Media Player
WebFldrs XP
Windows Backup Utility
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
7/4/2011 6:19:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IDSxpx86
7/3/2011 10:32:51 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.107.760.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7000.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
7/3/2011 10:32:51 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.107.760.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7000.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
7/3/2011 10:32:51 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.107.760.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7000.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
.
==== End Of File ===========================
JennG
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Re: Sending spam e-mails. Firefox works but explorer doesn't

Unread postby Gary R » July 15th, 2011, 1:43 am

When you say you need this computer for your online classes, are these classes you teach, or ones you're a student at ?

Do you need to connect to an Educational network to access the class material ?
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Gary R
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Re: Sending spam e-mails. Firefox works but explorer doesn't

Unread postby JennG » July 16th, 2011, 1:01 pm

I'm a student at Santa Barbara City College. I log into a network called Moodle through pipeline.
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Re: Sending spam e-mails. Firefox works but explorer doesn't

Unread postby Gary R » July 16th, 2011, 5:22 pm

I'm sorry to say we don't work on computers that connect to educational networks ....

May I draw your attention to THIS topic, which you should have read before posting for help.

The section ....


.... explains why we do not offer help for such computers.

This topic is now closed
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